Is the enclosure rear fault LED amber?
Actions
Possible Reasons
Answers
No action required
Functioning properly.
No
Rear power and UID module might
not be inserted properly, might have
Yes
•
Be sure that the rear power and UID
module is undamaged and is fully
seated.
a damaged connector, or might have
failed.
•
Contact an authorized service
provider for assistance.
Is the System Health LED amber?
Possible Solutions
Possible Reasons
Answer
No action required.
System functioning properly.
No
Yes
•
Be sure that all components are
fully seated.
•
The system might have
experienced a short. Controller
firmware might be corrupted.
•
Update controller firmware.
•
The system midplane might need
replacement.
•
Contact an authorized service
provider for assistance.
Is the power supply LED amber?
Actions
Possible Reasons
Answers
No
•
Remove and inspect the AC power
cords from both power supplies and
reconnect them.
•
Power cords not connected or AC
power is unavailable.
•
Power supply functioning properly.
•
No action required.
•
Power supply might not be
inserted properly, might have a
damaged connector, or might
have failed.
Yes
•
Be sure that the power supply is
undamaged and is fully seated.
•
Be sure that all pins on connectors
and components are straight.
•
Contact an authorized service
provider for assistance.
Is the I/O module fault LED amber?
Possible Solutions
Possible Reasons
Answer
No action required.
Functioning properly.
No
Yes
•
Make sure that the I/O module is
seated properly by pressing the I/O
•
The I/O module is locked.
•
The I/O module has failed.
module firmly into its bay after the
handle has clicked in place.
•
Other fault condition exists.
CAUTION:
Never remove an I/O
module from the chassis while the
status LED is green. Removing an
active I/O module can result in data
loss.
•
Contact an authorized service
provider for assistance.
50
Troubleshooting
