8 Troubleshooting
If the enclosure does not initialize
IMPORTANT:
After a power failure, the system automatically returns to the On state when
A/C power is restored, except in the following cases:
•
If both power supplies are damaged.
•
If there is a single power supply in the system, and it is damaged.
1.
Ensure that power has been applied to the enclosure.
2.
Verify that the power LED is green.
3.
Verify that the power source is working:
a.
Verify that the power supplies are working by viewing the power supply LEDs. If
necessary, remove and reinstall the power supplies to verify that they are seated properly.
b.
Remove and inspect AC power cords from both power supplies and reconnect them.
Diagnostic steps
Is the enclosure front fault LED amber?
Actions
Possible Reasons
Answer
No action required.
System functioning properly.
No
Yes
•
Be sure that the Front Status and
UID module is undamaged and is
fully seated.
•
Front Status and UID module
might not be inserted properly,
might have a damaged connector,
or might have failed.
•
Check rear fault LEDs to isolate
failed component.
•
Possible error condition exists.
•
Contact an authorized service
provider for assistance.
If the enclosure does not initialize
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