Customer Support
Contacting Customer Support
Appendix B-7
Contacting Customer Support
North and South America
Mailing Address:
HP SureStore Technical Support
815 14th Street SW, Bldg. E
Loveland, CO 80537 USA
Internet E-mail:
To send messages to HP SureStore technical support:
Messages are usually answered within 48 hours.
QuickFAX Faxback Service:
Automated system to request product information or technical support
documents to be faxed to you.
Telephone: +1 (800) 368-9673
or +1 (970) 635-1510
Fax Machine:
Faxes are answered within 48 hours.
Fax Number: +1 (970) 667-0997
Telephone Support:
Hours of Operation:
Monday – Friday,
6am – 6pm (Mountain time)
Telephone: +1 (970) 635-1500