HP StorageWorks 600 All-in-One Maintenance And Service Manual Download

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Summary of Contents for StorageWorks 600 All-in-One

Page 1: ...HP StorageWorks 600 Modular Disk System Maintenance and Service Guide Part Number 495106 001 September 2008 First Edition ...

Page 2: ...ld be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer eq...

Page 3: ... 27 Fan 29 Hot plug I O module 30 Power supply 30 Hard drive drawer 31 Power block 35 Fan board 37 Dual 7 segment display board 39 Power button UID board 40 Cable management arm 41 Diagnostic tools 45 Integrated Management Log 45 Array Diagnostic Utility 45 Component identification 46 Front panel components 46 Diagnostic cable access 46 Front panel LEDs and button 48 Rear panel components 49 Rear ...

Page 4: ...Contents 4 Index 57 ...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...e vous facturer les coûts de remplacement Dans le cas d une pièce CSR HP supporte l ensemble des frais d expédition et de retour et détermine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepai...

Page 7: ...l servizio per i soli componenti HP fornirà gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovrà sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Se...

Page 8: ...n muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagnóstico HP o los proveedores o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le env...

Page 9: ... HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rech...

Page 10: ...o pelo cliente é obrigatório Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço Opcional Peças cujo reparo feito pelo cliente é opcional Essas peças também são projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou não a cobrança de taxa adicional dependendo do tipo de serviço de garantia destin...

Page 11: ...garantia apenas para peças Segundo os termos do serviço de garantia apenas para peças a HP fornece as peças de reposição sem cobrar nenhuma taxa No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...o in the Illustrated Parts Catalog 1 Mandatory Obligatoire Pièces pour lesquelles la réparation par le client est obligatoire Si vous demandez à HP de remplacer ces pièces les coûts de déplacement et main d œuvre du service vous seront facturés 2 Optional Facultatif Pièces pour lesquelles la réparation par le client est facultative Ces pièces sont également conçues pour permettre au client d effec...

Page 17: ...os por el usuario Sin embargo si precisa que HP realice su sustitución puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantía correspondiente al producto 3 No No Algunos componentes no están diseñados para que puedan ser reparados por el usuario Para que el usuario haga valer su garantía HP pone como condición que un proveedor de servicios autorizado realice la sustit...

Page 18: ...Illustrated parts catalog 18 ...

Page 19: ...e 5 4 I O module with tray and cable 498472 001 Mandatory1 5 Fan 413996 001 Mandatory1 6 Power supply 441830 001 Mandatory1 7 Power block board kit 455975 001 Optional2 a UID power switch board with cables b Dual 7 segment display board with cables 8 Power block with power backplane boards 455974 001 Optional2 ...

Page 20: ...s par la mention Non dans le Catalogue illustré 1 Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio 2 Optional Opzionali Parti la cui riparazione da parte del cliente è facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttav...

Page 21: ...ra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product 3 No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met Nee 1 Mandatory Obrigatória Pe...

Page 22: ... or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before ...

Page 23: ...y To reduce the risk of personal injury or damage to the equipment Observe local occupational health and safety requirements and guidelines for manual material handling Remove all hard drives before installing or moving the HP MDS600 Disk Systems Use caution and get help to lift and stabilize HP MDS600 Disk Systems during installation or removal especially when the HP MDS600 Disk System is not fas...

Page 24: ...vice on system components only as instructed in the user documentation WARNING A risk of electric shock from high leakage current exists Before connecting the AC supply to the power enclosures be sure that the electrical outlets are properly grounded earthed CAUTION Always be sure that equipment is properly grounded and that you follow proper grounding procedures before beginning any installation ...

Page 25: ...s not installed in a rack WARNING To reduce the risk of personal injury or damage to the equipment ensure that only one hard drive drawer is extended at a time WARNING To reduce the risk of personal injury or damage to the equipment you must adequately support the chassis during installation and removal It is not secured to the rack frame or mounted on rails 2 Extend the hard drive drawer WARNING ...

Page 26: ...l it locks into place Hard drive CAUTION To prevent improper cooling and thermal damage do not operate the MDS600 unless all bays are populated with either a component or a blank To remove the component 1 Extend the hard drive drawer on page 25 2 Remove the hard drive To replace the component reverse the removal procedure ...

Page 27: ...hard drive drawer 5 Be sure the drawer handle is in the down position 6 Lean the bezel forward and then remove it from the hard drive drawer To replace the component reverse the removal procedure The screws are different lengths Be sure they are installed in the proper location Hard drive drawer display board To remove the component 1 Power down the MDS600 Power down on page 24 2 Disconnect the po...

Page 28: ... T 15 Torx screw securing the display board assembly to the hard drive drawer and then lift the assembly straight up to remove it from the drawer 7 Turn the display board assembly over and remove the two T 15 Torx screws securing the board to the cover ...

Page 29: ...o remove the component 1 Turn the handle counterclockwise 2 Remove the fan CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the fan install it into the fan bay and push until it locks into place ...

Page 30: ... I O module CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component replace it with a blank To replace the component reverse the removal procedure Be sure the I O module is fully seated and the I O module handle is in the locked position Power supply To remove the component 1 Power down the...

Page 31: ...own the MDS600 Power down on page 24 2 Disconnect all cables 3 Remove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove all hard drives Hard drive on page 26 6 Be sure the hard drive drawer is closed all the way 7 Remove the I O modules Hot plug I O module on page 30 8 Pull down the handle on the front of the drawer but do not extend the drawer ...

Page 32: ...surface when the unit is not installed in a rack WARNING To reduce the risk of personal injury or damage to the equipment ensure that only one hard drive drawer is extended at a time WARNING To reduce the risk of electric shock or damage to the equipment Never reach inside the chassis while the system is powered up Perform service on system components only as instructed in the user documentation 1...

Page 33: ...12 Compress the cable management arm and push toward the drawer to lock it into place 13 Release the four locking mechanisms on the rails located on the side and bottom of the drawer 14 Remove the hard drive drawer To replace the component ...

Page 34: ...s 34 1 Slide the rails back into the chassis 2 Align the top right edge of the drawer with the flange at the top of the chassis 3 Align the four rails on the left side and bottom of the drawer bay 4 Push the drawer in about 25 cm 10 in ...

Page 35: ...e hard drives 9 Close the drawer 10 Install all rear panel components 11 Connect the cables Power block To remove the component 1 Power down the MDS600 Power down on page 24 2 Disconnect all cables 3 Remove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove the I O modules Hot plug I O module on page 30 6 Disengage the cable management arm lock from each hard driv...

Page 36: ... and replacement procedures 36 b Slide the cable management arm off the locking plate 7 Loosen the screw securing the power block to the chassis press down on the release lever and then remove the power block ...

Page 37: ...sconnect all cables 3 Remove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove the hard drives Hard drive on page 26 6 Be sure the hard drive drawer is closed all the way 7 Remove the I O modules Hot plug I O module on page 30 8 Remove the power block Power block on page 35 9 Remove the hard drive drawer Hard drive drawer on page 31 10 Remove the four T 10 Torx s...

Page 38: ...l and replacement procedures 38 11 Remove the fan cage 12 Remove the two T 15 Torx screws securing the fan board to the hard drive drawer 13 Remove the fan board being careful not to disconnect the two cables ...

Page 39: ...r down the MDS600 Power down on page 24 2 Disconnect all cables 3 Remove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove the I O modules Hot plug I O module on page 30 6 Remove the power block Power block on page 35 7 Disconnect the signal cables 8 Remove the four T 15 Torx screws securing the dual 7 segment display board to the power block ...

Page 40: ...1 Power down the MDS600 Power down on page 24 2 Disconnect all cables 3 Remove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove the I O modules Hot plug I O module on page 30 6 Remove the power block Power block on page 35 7 Disconnect the signal cables 8 Remove the four T 15 Torx screws securing the power button UID board to the power block ...

Page 41: ...ove all power supplies Power supply on page 30 4 Remove the fans Fan on page 29 5 Remove all hard drives Hard drive on page 26 6 Be sure the hard drive drawer is closed all the way 7 Remove the I O modules Hot plug I O module on page 30 8 Remove the power block Power block on page 35 9 Remove the hard drive drawer Hard drive drawer on page 31 10 Remove the T 15 Torx screw that secures the cables t...

Page 42: ...ove it 12 Lay the drawer on its side with the hard drive bays facing down 13 Remove the backplane cover plate Item Description 1 Flushmount T 10 Torx screws 2 T 15 Torx screws 3 5 8 in T 15 Torx screws 14 Remove the backplane board a Remove the thumbscrews securing the backplane board to the drawer b Disconnect the LED panel cable ...

Page 43: ... board 15 Disconnect the cables Item Description 1 Fan signal cable 2 Red 12V power cable 3 Black GND cable 4 Fan power cable 5 Power signal cable 16 Remove the cable management arm To replace the cable management arm 1 Thread the cables through the opening in the drawer and then connect them to the backplane board ...

Page 44: ...e black cable is GND 2 Install the backplane board a Be sure the board is lined up on the standoffs b Install the screws 3 Connect the LED panel cable 4 Install the cover 5 Install the cable management arm 6 Install the hard drive drawer 7 Install the hard drives 8 Close the hard drive drawer 9 Install all rear panel components 10 Connect the cables ...

Page 45: ...Viewer o For Windows IML Viewer o For Linux IML Viewer Application From within the iLO2 user interface From within HP Insight Diagnostics For more information refer to the Management CD in the HP ProLiant Essentials Foundation Pack Array Diagnostic Utility The HP Array Diagnostics Utility is a web based application that creates a report of all HP storage controllers and disk drives This report pro...

Page 46: ...on 1 Drawer 1 2 Drawer 1 diagnostic cable access For use by authorized HP personnel only 3 Drawer 2 4 Drawer 2 diagnostic cable access For use by authorized HP personnel only Diagnostic cable access IMPORTANT Use of the diagnostic cable connectors is reserved for authorized HP personnel only ...

Page 47: ...Component identification 47 To access the connectors for diagnostic cables use a small flat head screwdriver to lift up and release the access tab ...

Page 48: ...ause data loss The drive is rebuilding or it is part of an array that is undergoing expansion logical drive extension a stripe size migration or RAID migration Flashing amber green Drive is configured and indicating a predictive failure The drive may also be undergoing a rebuild expansion extension or migration Flashing amber 1 Hz A predictive failure alert has been received for this drive Replace...

Page 49: ...on and is indicating a predictive failure Amber The drive might or might not be selected and is indicating drive failure link failure or mismatched configuration Off The drive is not selected 2 UID button LED Blue UID LED is enabled from the UID button Blue flashing Item 1 is in locate mode Off UID LED is disabled 3 Internal Health LED Green System health is good Off System is off 4 GSI LED Amber ...

Page 50: ...connector 7 Power supply 3 8 UID 1 status panel 9 Fan module 1 Drawer 1 10 Primary I O module Drawer 1 11 SAS in connector 12 SAS out connector 13 SAS in connector 14 SAS out connector 15 Secondary I O module Drawer 1 16 Fan module 2 Drawer 1 17 Power supply 4 18 SAS in connector 19 SAS out connector 20 Secondary I O module Drawer 2 21 Fan module 2 Drawer 2 22 Power supply 2 ...

Page 51: ...s service check I O fan and power supply LEDs and AC power cables to power supplies Off Enclosure is functioning normally 4 UID button LED Drawer 2 Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode Off UID LED is disabled 5 Power supply LED Green Power on and power supply functioning properly Off One or more of the following conditions exists System powe...

Page 52: ...seated from connector or failed 7 I O module LED Green System activity Amber Fault Off Enclosure is powered off 8 7 segment display Not supported on the MDS600 9 UID button LED Drawer 1 Blue UID LED is enabled from the UID button Blue flashing System is in hard drive locate mode Off UID LED is disabled Device bay ID numbers ...

Page 53: ...ert has been received for this drive Replace the drive as soon as possible On Off The drive is online but it is not currently active Flashing regularly 1 Hz Amber flashing regularly 1 Hz Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or a stripe size migration but a predictive fail...

Page 54: ...n as possible Flashing irregularly Off The drive is active and it is operating normally Off Steadily amber A critical fault condition has been identified for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing regularly 1 Hz A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is...

Page 55: ...ted by the type and number of options installed Non operating 9144 m 30 000 ft Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altit...

Page 56: ...56 Acronyms and abbreviations ADU Array Diagnostics Utility GSI global service indicator I O input output IML Integrated Management Log SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UID unit identification ...

Page 57: ...ng 27 hard drive drawer display board removing 27 hard drive drawer extending 25 hard drive drawer removing 31 hard drive LEDs 53 hard drives 26 I I O module 30 IML Integrated Management Log 45 L LED heartbeat 48 51 LED system fault 48 51 LED system power 51 LED UID 48 LEDs 46 51 53 LEDs fan 51 LEDs front panel 48 LEDs hard drive 53 LEDs I O module 51 LEDs power supply 51 LEDs rear panel 51 M mana...

Page 58: ...Index 58 U utilities 45 W warnings 22 ...

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