HP StorageWorks 2405 - Disk System, User Manual

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94 Troubleshooting
Messages identify five levels of severity:
Event messages (see Figure 54) contain the following:
■
Message Data – Date and time the message was sent, the source and
destination of the message, and the severity level
■
Event Data – Date and time of the event, the host, event ID, name of the
monitor, event number, event class, severity level, hardware path, associated
OS error log entry ID
■
Error Description – Narrative information indicating the component that
experienced the event and the nature of the event
■
Probable Cause/Recommended Action – The cause of the event and
suggested steps toward a solution. This information should be the first step in
troubleshooting.
■
Annotation – The user-defined annotation associated with the specific disk
system
Critical An event that causes data loss, host system downtime,
or other loss of service. Host system operation will be
affected if the disk system continues to be used without
correction. Immediate action is required.
Serious An event that may cause data loss, host system
downtime, or other loss of service if left uncorrected.
Host system and hardware operation may be adversely
affected. The problem needs repair as soon as possible.
Major Warning An event that could escalate to a serious condition if
not corrected. Host system operation should not be
affected and normal use of the disk system can
continue. Repair is needed but at a convenient time.
Minor Warning An event that will not likely escalate to a severe
condition if left uncorrected. Host system operation
will not be interrupted and normal use of the disk
system can continue. The problem can be repaired
when convenient.
Information An event that is expected as part of the normal
operation of the hardware. No action is required.