HP ProLiant SL250s Gen8 User Manual Download Page 99

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Troubleshooting 99

Remove the server from the chassis (on page

Remove the front GPU cage (on page

Remove the front GPU bracket (on page

Remove the PCI riser cage (on page

Locate the battery on the system board ("

System board components

" on page

Remove the battery.

IMPORTANT:

Replacing the system board battery resets the system ROM to its default

configuration. After replacing the battery, reconfigure the system through RBSU.

To replace the component, reverse the removal procedure.
For more information about battery replacement or proper disposal, contact an authorized reseller or an
authorized service provider.

Summary of Contents for ProLiant SL250s Gen8

Page 1: ...HP ProLiant SL250s Gen8 Server User Guide Abstract This document provides detailed instructions to configure and use the HP ProLiant SL250s Gen8 Server Part Number 666298 004a January 2015 Edition 5 ...

Page 2: ...ossession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft and Windows are trademarks of the Microsoft group of companies mi...

Page 3: ...move the processor air baffle 21 Install the processor air baffle 21 Removing the SFF hot plug drive cage 22 Installing the SFF hot plug drive cage 23 Remove the PCI riser cage 23 Install the PCI riser cage 24 Remove the FlexibleLOM riser cage 25 Install the FlexibleLOM riser cage 25 Setup 27 Optional installation services 27 Optimum environment 27 Space and airflow requirements 27 Temperature req...

Page 4: ...ard 58 GPU installation 60 Large BAR setting for GPU installation 60 GPU population rules 61 Installing GPU brackets 61 Connecting the SUV cable 69 Redundant hot plug power supply option 69 HP Trusted Platform Module option 71 Installing the Trusted Platform Module board 72 Retaining the recovery key password 74 Enabling the Trusted Platform Module 74 Cabling 75 Cabling overview 75 Power cabling 7...

Page 5: ...aterials 95 Drivers 95 Software and firmware 95 Version control 95 HP operating systems and virtualization software support for ProLiant servers 96 HP Technology Service Portfolio 96 Change control and proactive notification 96 Troubleshooting 98 Troubleshooting resources 98 System battery 98 Regulatory information 100 Safety and regulatory compliance 100 Belarus Kazakhstan Russia marking 100 Turk...

Page 6: ...Contents 6 Acronyms and abbreviations 112 Documentation feedback 116 Index 117 ...

Page 7: ...escription 1 Hot plug drive Box 1 drive 1 2 Hot plug drive Box 1 drive 2 3 Option bay 1 PCI riser 4 Hot plug drive Box 1 drive 3 5 Hot plug drive Box 1 drive 4 6 Option bay 1 FlexibleLOM riser 7 SUV connector 8 Serial connector 9 NIC 1 connector 10 NIC 2 connector 11 iLO 4 connector ...

Page 8: ...ivated 4 NIC 1 iLO 4 speed LED Green LAN connection using a GbE link Amber LAN connection using a 10 Mbps 100 Mbps link Off No link exists 5 NIC 1 iLO 4 status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No network activity 6 NIC 2 speed LED Green LAN connection using a GbE link Amber LAN connection using a 10 Mbps 100 Mbps link Off No link exists 7 NIC 2 s...

Page 9: ... or the power button cable is disconnected To identify components in a degraded or critical state see the iLO BIOS logs and the server troubleshooting guide Rear panel components Item Description 1 Fan 8 2 Fan 7 3 HP APM interface 4 Power supply 4 5 Fan 4 6 Fan 3 7 Fan 1 8 Fan 2 9 Power supply 1 10 Power supply 2 11 Power supply 3 12 Fan 5 13 Fan 6 ...

Page 10: ... UID button LED Solid blue Activated Flashing blue 1 Hz cycle per sec Remote management or firmware upgrade in progress Off Deactivated 8 11 Power supply LEDs Solid green Normal Off One or more of the following conditions exists Power is unavailable Power supply failed Power supply is in standby mode Power supply error System board components ...

Page 11: ...SAS connector 2i 13 Mini SAS connector 1i 14 microSD card slot 15 Hot plug drive backplane sideband connector 16 FlexibleLOM x16 riser connector 17 System maintenance switch 18 TPM connector 19 NMI header NOTE This server supports PCIe Gen3 in the front LP PCIe slot and FlexibleLOM slot DIMM slot locations DIMM slots are numbered sequentially 1 through 8 for each processor The supported AMP modes ...

Page 12: ...Off Power on password is enabled On Power on password is disabled S6 Off Off No function On ROM reads system configuration as invalid S7 Reserved S8 Reserved S9 Off PCIe 64 bit BAR function large BAR is disabled On PCIe 64 bit BAR function large BAR is enabled S10 Reserved S11 Reserved S12 Reserved To access the redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is ...

Page 13: ...and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem analysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following Us...

Page 14: ...he drive Removing the drive causes one or more of the logical drives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive ...

Page 15: ...Component identification 15 Item LED Status Definition Off The drive is not configured by a RAID controller ...

Page 16: ...to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system...

Page 17: ...vel work surface Remove the front GPU cage 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 4 Remove the front GPU cage Install the front GPU cage 1 Align the GPU cage with the guiding pins and then tighten the thumbscrews ...

Page 18: ...r into the chassis on page 31 3 Connect all peripheral cables to the server 4 Power up the server Remove the interposer board 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 4 Remove the front GPU cage on page 17 ...

Page 19: ...Install the front GPU cage on page 17 3 Install the server into the chassis Installing the server into the chassis on page 31 4 Connect all peripheral cables to the server 5 Power up the server Remove the front GPU bracket 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server ...

Page 20: ... 6 Remove the front GPU bracket Install the front GPU bracket 1 Install the front GPU bracket into the server and then tighten the thumbscrews 2 Install the interposer board on page 19 3 Install the front GPU cage on page 17 4 Install the server into the chassis Installing the server into the chassis on page 31 5 Connect all peripheral cables to the server 6 Power up the server ...

Page 21: ...m the server 3 Remove the server from the chassis on page 16 4 Remove the front GPU cage on page 17 5 Remove the interposer board assembly Remove the interposer board on page 18 6 Remove the front GPU bracket on page 19 7 Remove the processor air baffle Install the processor air baffle 1 Install the processor air baffle ...

Page 22: ...17 5 Install the server into the chassis Installing the server into the chassis on page 31 6 Connect all peripheral cables to the server 7 Power up the server Removing the SFF hot plug drive cage 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 4 Disconnect the drive cables from the drive backplane 5 Remove the SF...

Page 23: ... server Remove the PCI riser cage 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 4 Remove the SFF hot plug drive cage Removing the SFF hot plug drive cage on page 22 5 Remove the front GPU cage on page 17 6 Remove the interposer board on page 18 7 Remove the front GPU bracket on page 19 8 Remove the PCI riser ca...

Page 24: ...er cage IMPORTANT The server does not power up if the PCI riser cage is not seated properly 3 Install the front GPU bracket on page 20 4 Install the interposer board on page 19 5 Install the front GPU cage on page 17 6 Install the SFF hot plug drive cage Installing the SFF hot plug drive cage on page 23 7 Install the server into the chassis Installing the server into the chassis on page 31 ...

Page 25: ...Remove the SFF hot plug drive cage Removing the SFF hot plug drive cage on page 22 5 Remove the front GPU cage on page 17 6 Remove the interposer board on page 18 7 Remove the front GPU bracket on page 19 8 Remove the FlexibleLOM riser cage a Remove the screws securing the FlexibleLOM riser cage b Lift the cage to remove it from the tray Install the FlexibleLOM riser cage 1 If necessary install th...

Page 26: ...nterposer board on page 19 5 Install the front GPU cage on page 17 6 Install the SFF hot plug drive cage Installing the SFF hot plug drive cage on page 23 7 Install the server into the chassis Installing the server into the chassis on page 31 8 Connect all peripheral cables to the server 9 Power up the server ...

Page 27: ...the Care Pack services are Hardware support o 6 Hour Call to Repair o 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o HP ProLiant Essentials HP SIM and RDP o VMware Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 Startup and implementation services for both hardware and software For more information ...

Page 28: ...t and rear doors that provide 64 percent open area for ventilation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 327281 B21 for 42U rack PN 157847 B21 for 22U rack to provide proper front to back airflow and cooling CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage...

Page 29: ...cuit AC current rating Do not use common power outlet strips for this equipment Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded p...

Page 30: ...on and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include Server Power cord Printed setup documentation and software products Rack mounting hardware kit and documentation In addition to these supplied ite...

Page 31: ...or rear components into the chassis review chassis bay numbering for each component For slot numbering information see the quick setup instructions Based on the total number ordered and the planned configuration install the following components Nodes Power supplies System fans For more information see the appropriate chassis setup and installation guide and the node installation instructions Insta...

Page 32: ...nced Power Manager for any errors which may prevent installed components from powering up Configuring the chassis For further information on setting up and configuring your system see the HP ProLiant s6500 Chassis Quick Setup Instructions and the HP ProLiant s6500 Chassis Setup and Installation Guide Powering on and selecting boot options WARNING To reduce the risk of electric shock or damage to t...

Page 33: ... users to modify the server configuration ROM default settings press F9 when prompted to enter the RBSU By default the RBSU runs in the English language o To retain the HP recommended default server configuration and install the operating system press F10 to initiate Intelligent Provisioning Proceed to the next section For more information on automatic server configuration see the HP ROM Based Set...

Page 34: ...e Intelligent Provisioning 3 From the Home screen click Perform Maintenance and then click Firmware Update 4 Ensure the latest drivers are available for installation Select Intelligent Provisioning Software from the list of firmware and click Update If the check box is not selected the latest drivers are already installed Registering the server To experience quicker service and more efficient supp...

Page 35: ... equipment multiprocessor configurations must contain processors with the same part number To install the processor 1 Update the system ROM Locate and download the latest ROM version from the HP website http www hp com support Follow the instructions on the website to update the system ROM 2 Power down the server on page 16 3 Disconnect all peripheral cables from the server 4 Remove the server fro...

Page 36: ...k or a processor socket cover and a heatsink blank IMPORTANT Processor socket 1 must be populated at all times or the server does not function 9 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 10 Remove the clear processor socket cover Retain the processor socket cover for future use ...

Page 37: ... VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 12 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the processor...

Page 38: ...he heatsink CAUTION Heatsinks specified for processor 1 and 2 are not interchangeable Be sure to note the appropriate orientation on the heatsink label CAUTION Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs in an X pattern Do not overtighten the screws as this can damage the board connectors or screws Use the wrench supplied with the system to reduce the pos...

Page 39: ... of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support RDIMMs or UDIMMs Both types are referred to as DIMMs when the information applies to all three types When specified as RDIMM or UDIMM the information applies to that type only All memory installed in the server must be the same type The server supports the following DIMM speeds S...

Page 40: ... the location of the slot numbers see DIMM slot locations on page 11 This multi channel architecture provides enhanced performance in Advanced ECC mode This architecture also enables the Lockstep memory mode DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DI...

Page 41: ...00 1866 MT s 12800 1600 MT s 10600 1333 MT s 8500 1066 MT s 6 DIMM type R RDIMM registered E UDIMM unbuffered with ECC L LRDIMM load reduced H HDIMM HyperCloud Memory protection modes To optimize server availability the server supports the following AMP modes Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep memory mode This mode is the default option for th...

Page 42: ...andard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory erro...

Page 43: ...P1 A P2 A P1 B P2 B P1 C P2 C and so forth For DIMM spare replacement install the DIMMs per slot number as instructed by the system software For detailed memory configuration rules and guidelines use the Online DDR3 Memory Configuration Tool on the HP website http www hp com go ddr3memory configurator The following DIMM speeds are supported in this server Populated slots per channel Rank Speeds su...

Page 44: ... each processor may have a different valid Lockstep Memory configuration Population order For memory configurations with a single processor or multiple processors populate the DIMM sequentially in alphabetical order A through H After installing the DIMMs use RBSU to configure Advanced ECC online spare or lockstep memory support Installing a DIMM CAUTION To avoid damage to the drives memory and oth...

Page 45: ...stalling DIMMs in online spare mirrored or lock step configuration configure this mode in RBSU HP ROM Based Setup Utility on page 89 For more information about LEDs and troubleshooting failed DIMMs see Systems Insight Display LED combinations Drive guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers If only one drive...

Page 46: ...e 3 Install the drive 4 Determine the status of the drive from the drive LED definitions Hot plug drive LED definitions on page 14 Installing SFF quick release drive cages 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 ...

Page 47: ...e the interposer board on page 18 6 Remove the front GPU bracket on page 19 7 Attach the Mini SAS cable to Mini SAS connector port 1i on the system board 8 Attach the power connectors to the personality board The power connectors can plug into either port on the personality board ...

Page 48: ...nstallation 48 9 Remove the GPU blank from the cage 10 Using the six M2 5 screws included with the GPU cage and the four flathead screws included in the option kit attach the drive cages to the GPU cages o Front GPU cage ...

Page 49: ...Hardware options installation 49 o Top rear GPU cage 11 Using the eight T 15 screws included in the option kit attach the SFF cable to the drive cages o Front drive cage ...

Page 50: ...allation 50 o Rear drive cage 12 Install the quick release drives in the front and rear drive cages Installing a quick release drive on page 51 13 Route the SFF cable as indicated in the following illustrations o Left node ...

Page 51: ...s Installing the server into the chassis on page 31 18 Connect all peripheral cables to the server 19 Power up the server Installing a quick release drive 1 Power down the server on page 16 2 Remove the server from the chassis on page 16 3 Install a SFF quick release drive cage Installing SFF quick release drive cages on page 46 4 If installing a drive in the front GPU cage remove the front GPU ca...

Page 52: ...er supports FBWC FBWC consists of a cache module and a capacitor pack The DDR cache module buffers and stores data being written by the controller When the system is powered on the capacitor pack charges fully in about 5 minutes In the event of a system power failure a fully charged capacitor pack provides power for up to 80 seconds During that interval the controller transfers the cached data fro...

Page 53: ...ance advantage of the battery pack NOTE The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the hard drives Installing the FBWC module and capacitor pack CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be p...

Page 54: ...rd For connector locations see System board components on page 10 o Install the cache module into the storage controller 11 If using a storage controller install the controller card into the PCI riser cage Installing an expansion board on page 58 12 Install the PCI riser cage on page 24 13 Route the FBWC capacitor pack cable as indicated ...

Page 55: ...Hardware options installation 55 o Left node o Right node ...

Page 56: ...o the chassis on page 31 20 Connect all peripheral cables to the server 21 Power up the server Smart Array enablement Mini SAS cable option 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the server from the chassis on page 16 4 Remove the SFF hot plug drive cage Removing the SFF hot plug drive cage on page 22 5 Remove the front GPU cage on page 17 6 ...

Page 57: ...nstall the PCI riser cage on page 24 12 Install the front GPU bracket on page 20 13 Install the interposer board on page 19 14 Install the front GPU cage on page 17 15 Install the SFF hot plug drive cage Installing the SFF hot plug drive cage on page 23 16 Disconnect the existing Mini SAS cable from the drive cage ...

Page 58: ...all peripheral cables to the server 20 Power up the server Expansion board options Installing an expansion board 1 Power down the server on page 16 2 Remove the server from the chassis on page 16 3 Remove the SFF hot plug drive cage Removing the SFF hot plug drive cage on page 22 4 Remove the front GPU cage on page 17 5 Remove the interposer board on page 18 6 Remove the front GPU bracket on page ...

Page 59: ...ocumentation that ships with the expansion board 12 Install the front GPU bracket on page 20 13 Install the interposer board on page 19 14 Install the front GPU cage on page 17 15 Install the SFF hot plug drive cage Installing the SFF hot plug drive cage on page 23 16 Install the server into the chassis Installing the server into the chassis on page 31 17 Connect any required external cables to th...

Page 60: ...stem maintenance switch position 9 to the setting indicated in the table below GPU model Number of GPU supported Switch position 9 setting NVIDIA Tesla M2075 M2090 and M2070Q 1 3 Off Disabled NVIDIA Tesla K10 K20 K20X and K40 NVIDIA GRID K2 and M40 1 3 On Enabled The minimum system requirement for the system board embedded HP Dynamic Smart Array B320i Controller to support large Bar function is ve...

Page 61: ...cage top bay PCIe x16 slot 2 GPU 2 Front GPU cage PCIe x16 slot 3 GPU 3 1 GPU blank GPU blank Yes 2 GPU blank Yes Yes 3 Yes Yes Yes Installing GPU brackets WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 1 Power down the server on page 16 2 Disconnect all peripheral cables from the server 3 Remove the ...

Page 62: ...ove the interposer board on page 18 b Remove the rear GPU cage 6 Remove the GPU cage standoffs o When installing the Tesla K20 K20X K40 and GRID M40 GPUs remove the three standoffs o When installing the Tesla K10 and GRID K2 GPUs remove the two rear standoffs Do not remove the single standoff on the front of the cage ...

Page 63: ...rdware options installation 63 Front GPU cage Rear GPU cage 7 Remove the existing front I O bracket from the GPU 8 Install the brackets onto the GPU o Front I O bracket for Tesla K20 K20X K40 and GRID M40 ...

Page 64: ...Hardware options installation 64 Use three M2 5 screws to attach this bracket to the Tesla K20 K20X K40 Use two M2 5 screws to attach this bracket to the GRID M40 ...

Page 65: ...e options installation 65 o Rear support bracket 9 Connect the power and power capping cable to the GPU 10 Install the GPU into the GPU cage and then secure it with the T 10 screws o Tesla K10 and GRID K2 GPUs ...

Page 66: ...Hardware options installation 66 Front GPU cage Rear GPU cage o Tesla K20 K20X K40 and GRID M40 GPUs ...

Page 67: ...Hardware options installation 67 Front GPU cage Rear GPU cage To install a secondary GPU in the rear cage ...

Page 68: ...Hardware options installation 68 a Install the GPU cage divider plate included in the original server box b Install the secondary GPU Tesla K10 and GRID K2 GPUs Tesla K20 K20X K40 and GRID M40 GPUs ...

Page 69: ...an result in damage to the equipment Item Connector Description 1 SUV port SUV port on the server front panel 2 SUV connector For connecting to the SUV connector on the server front panel 3 Video For connecting a video monitor 4 USB For connecting up to two USB devices 5 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Redundant hot plug ...

Page 70: ... are populated with either a component or a blank To install the component 1 Unfasten the cable management solution to access the power supply bays 2 Remove the power supply blank 3 Remove the protective cover from the connector pins on the power supply WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply i...

Page 71: ...the power cord to the power source 9 Be sure that the power supply LED is green HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Insta...

Page 72: ...ng a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data...

Page 73: ... system data 8 Install the TPM board Press down on the connector to seat the board System board components on page 10 9 Install the TPM security rivet by pressing the rivet firmly into the system board 10 Install the FlexibleLOM riser cage on page 25 11 Install the SFF hot plug drive cage Installing the SFF hot plug drive cage on page 23 12 Install the front GPU bracket on page 20 13 Install the i...

Page 74: ...From the Main Menu select Server Security 3 From the Server Security Menu select Trusted Platform Module 4 From the Trusted Platform Module Menu select TPM Functionality 5 Select Enable and then press the Enter key to modify the TPM Functionality setting 6 Press the Esc key to exit the current menu or press the F10 key to exit RBSU 7 Reboot the server 8 Enable the TPM in the OS For OS specific ins...

Page 75: ... For information on cabling peripheral components refer to the white paper on high density deployment at the HP website http www hp com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Power cabling System board power cabling Item Description 1 RPS cable 2 System board power cable ...

Page 76: ...Cabling 76 SFF hot plug drive cage Front quick release cage Left node ...

Page 77: ...Cabling 77 Right node Rear quick release drive cage Left node ...

Page 78: ...Cabling 78 Right node Front GPU Left node Item Description 1 Front GPU riser board to L2 power board 2 Front GPU to front GPU riser board ...

Page 79: ...9 Right node Item Description 1 Front GPU riser board to L2 power board 2 Front GPU to front GPU riser board Rear GPU Item Description 1 Rear GPU riser board to L2 power board 2 Rear GPU to rear GPU riser board ...

Page 80: ...Cabling 80 Mini SAS cabling SFF hot plug drive cage Front quick release drive cage Left node ...

Page 81: ...Cabling 81 Right node Rear quick release drive cage Left node ...

Page 82: ...Cabling 82 Right node FBWC capacitor pack cabling Left node ...

Page 83: ...Cabling 83 Right node ...

Page 84: ...nfiguration for Arrays on page 93 Offline ROMPaq utility on page 93 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring po...

Page 85: ...t iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners Always on continuous monitoring for increased stability and shorter downtimes Rich configuration history Health and service alerts Easy export and upload to Service and Support The HP Active Healt...

Page 86: ...evice for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution bas...

Page 87: ... authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that del...

Page 88: ...t Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers diags HP Insight Diagnostics Online Edition is also av...

Page 89: ...teractive mode For more information or to download SPP see one of the following pages on the HP website HP Service Pack for ProLiant download page http www hp com go spp HP Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and update firmware drivers and systems software on HP ProLiant servers HP SUM prov...

Page 90: ... operation but configuration settings can be modified using RBSU The system will prompt you for access to RBSU with each power up Auto configuration process The auto configuration process automatically runs when you boot the server for the first time During the power up sequence the system ROM automatically configures the entire system without needing any intervention During this process the ORCA ...

Page 91: ... when the system detects a degraded DIMM DIMMs that are likely to receive a fatal or uncorrectable memory error are removed from operation automatically resulting in less system downtime For DIMM population requirements see the server specific user guide Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product...

Page 92: ...een tips for individual steps of a configuration procedure Provides context sensitive searchable help content Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility starting with HP ProLiant Gen8 servers To access ACU use one of the following methods If an optional controller is not installed press F10 during boot If an optional...

Page 93: ...s and establish online spare configurations The utility also provides support for the following functions Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller Selecting the boot volume If you do not use the utility ORCA will default to the standard configuration For more info...

Page 94: ...ort is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB 2 0 devices through legacy USB support which is enabled by default in the system ROM USB 3 0 ports are not functional before the OS loads The native OS provides USB 3 0 support through appropriate xHCI drivers Legacy USB support provides USB functionality in environments where USB s...

Page 95: ...the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website http www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software Firmware Then enter your product name in the Find an HP product field and click...

Page 96: ...al hardware and software support needs and helps to quickly identify if a problem is related to hardware or software If the problem is related to hardware HP resolves the problem according to service level commitments If the reported incident is related to an HP software product or a supported third party software product and cannot be resolved by applying known fixes HP contacts the third party v...

Page 97: ...Software and configuration utilities 97 For more information refer to the HP website http www hp com go pcn ...

Page 98: ...ct a language English http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc System battery If the server no longer automatically displays the corr...

Page 99: ... system board System board components on page 10 8 Remove the battery IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery reconfigure the system through RBSU To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized s...

Page 100: ... HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian HP Russia HP Belarus HP Kazakhstan Local representative information Kazakh Manufacturing date The manufacturing date is defined by the serial number HP seri...

Page 101: ...ere YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Pro...

Page 102: ...atic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance...

Page 103: ... m 1 8 F per 1 000 ft to 3 048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Specification Value Height 8 35 cm 3 29 in Depth 81 91 cm 32 25 in Width 22 08 cm 8 69 in Weight maximum two processors eight hard drives 12 2...

Page 104: ...cation number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or moni...

Page 105: ... selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l en...

Page 106: ...mento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque ...

Page 107: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 108: ...en in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische on...

Page 109: ... horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalme...

Page 110: ...Support and other resources 110 ...

Page 111: ...Support and other resources 111 ...

Page 112: ...Utility ADM Advanced Data Mirroring AMP Advanced Memory Protection ASR Automatic Server Recovery BAR base address register BMC baseboard management controller CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate ESD electrostatic discharge ...

Page 113: ...r HP SIM HP Systems Insight Manager HP SUM HP Smart Update Manager IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standardization LFF large form factor LOM LAN on Motherboard LRDIMM load reduced dual in line memory module NMI nonmaskable interrupt ...

Page 114: ...heral Component Interconnect Express PCI X peripheral component interconnect extended POST Power On Self Test RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack RPS redundant power supply SAS serial attached SCSI SATA serial ATA SDDC Single Device Data Correction SFF small form factor ...

Page 115: ...roLiant SSD solid state drive SUV serial USB video TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in line memory module UID unit identification USB universal serial bus VCA Version Control Agent VCRM Version Control Repository Manager ...

Page 116: ...documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 117: ...rmity 100 101 default settings 42 diagnosing problems 98 diagnostic tools 84 88 93 94 diagnostics utility 88 DIMM identification 41 DIMM population guidelines 43 DIMMs 11 40 DIMMs installing 44 DIMMs single and dual rank 40 drive cage removing 22 drive LEDs 14 drive numbering 13 drivers 95 drives 14 51 drives installing 45 51 E electrical grounding requirements 29 electrostatic discharge 102 envir...

Page 118: ...0 42 memory options 39 memory subsystem architecture 40 memory Advanced ECC 42 91 memory configuration requirements 42 44 memory configuring 42 memory online spare 42 91 N NIC connectors 7 NMI header 10 13 O online spare memory 42 43 91 operating systems 96 operations 16 optimum environment 27 Option ROM Configuration for Arrays ORCA 84 93 options installation 35 45 58 ORCA Option ROM Configuratio...

Page 119: ...F drive cage 23 shipping carton contents 30 software 34 95 96 space requirements 27 specifications 103 static electricity 102 support 104 supported operating systems 96 SUV connector 7 system battery 98 100 102 system board components 10 System Erase Utility 88 system maintenance switch 12 60 T Taiwan battery recycling notice 100 technical support 96 104 telephone numbers 104 temperature requireme...

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HP ProLiant SL250s Gen8, User Manual

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