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HP Pavilion g4-1300, User Manual

The HP Pavilion g4-1300 user manual is your go-to guide for Getting Started with this incredible laptop. Available for free download on our website, this comprehensive manual provides step-by-step instructions and helpful tips to optimize your product experience. Unlock the full potential of your HP Pavilion g4-1300 now!

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Appendix A  Troubleshooting and support .................................................................................................... 75

Troubleshooting .................................................................................................................................. 75

The computer is unable to start up .................................................................................... 75
The computer screen is blank ............................................................................................ 75
Software is functioning abnormally .................................................................................... 76
The computer is on but not responding ............................................................................. 76
The computer is unusually warm ....................................................................................... 76
An external device is not working ...................................................................................... 76
The wireless network connection is not working ................................................................ 77
A movie is not visible on an external display ..................................................................... 77
The process of burning a disc does not begin, or it stops before completion .................... 78

Contacting customer support ............................................................................................................. 78
Labels ................................................................................................................................................. 79

Appendix B  Cleaning your computer ............................................................................................................. 80

Cleaning products .............................................................................................................................. 80
Cleaning procedures .......................................................................................................................... 81

Cleaning the display .......................................................................................................... 81
Cleaning the sides and cover ............................................................................................ 81
Cleaning the TouchPad and keyboard .............................................................................. 81

Appendix C  Specifications .............................................................................................................................. 82

Input power ......................................................................................................................................... 83

DC plug of external HP power supply ................................................................................ 83

Operating environment ....................................................................................................................... 84

Appendix D  Electrostatic discharge .............................................................................................................. 85

Index ................................................................................................................................................................... 86

ix

Summary of Contents for Pavilion g4-1300

Page 1: ...HP Notebook User Guide ...

Page 2: ... 2012 Document Part Number 676582 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer To obtain the latest information in this guide go to the HP Web site at http www hp com support Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bou...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...fying wireless and network status icons 16 Creating a wireless connection 16 Turning wireless devices on and off 16 Using the wireless key 16 Using the operating system controls 16 Using a WLAN 17 Connecting to an existing WLAN 17 Setting up a new WLAN 18 Protecting your WLAN 18 Roaming to another network 19 Using Bluetooth wireless devices select models only 20 Connecting to a wired network 20 Co...

Page 6: ...o functions 29 Using the Webcam 29 Using video devices 30 VGA 30 HDMI 32 Configuring audio for HDMI 32 6 Power management 33 Shutting down the computer 33 Setting power options 34 Using power saving states 34 Initiating and exiting Suspend 34 Initiating and exiting Hibernation 34 Using the Power icon 35 Using power management 35 Viewing the current power management settings 35 Changing the current...

Page 7: ...n AC adapter 41 7 Drives 42 Handling drives 42 Replacing or upgrading the hard drive 43 Removing the hard drive 43 Installing a hard drive 45 Using optical drives select models only 47 Identifying the installed optical drive 47 Inserting an optical disc 47 Removing an optical disc 47 When the disc tray opens normally 47 When the disc tray fails to open 48 8 External cards and devices 50 Using Digi...

Page 8: ... Advanced System Diagnostics 66 Starting Setup Utility 66 Using Setup Utility 66 Changing the language of Setup Utility 66 Navigating and selecting in Setup Utility 66 Displaying system information 67 Restoring factory default settings in Setup Utility 67 Exiting Setup Utility 67 Updating the BIOS 67 Determining the BIOS version 68 Downloading a BIOS update 68 Using Advanced System Diagnostics 69 ...

Page 9: ... not working 77 A movie is not visible on an external display 77 The process of burning a disc does not begin or it stops before completion 78 Contacting customer support 78 Labels 79 Appendix B Cleaning your computer 80 Cleaning products 80 Cleaning procedures 81 Cleaning the display 81 Cleaning the sides and cover 81 Cleaning the TouchPad and keyboard 81 Appendix C Specifications 82 Input power ...

Page 10: ...x ...

Page 11: ...mputer Select Computer More Applications The list of preinstalled software is displayed NOTE For details about using the software included with the computer select Computer Help You can also refer to the software manufacturer s instructions which may be provided with the software or on the manufacturer s Web site Update programs and drivers Update your programs and drivers with the latest versions...

Page 12: ...con located on the desktop Regulatory and safety information Battery disposal information Safety Comfort Guide To access this guide double click the HP Documents icon located on the desktop or Go to http www hp com ergo Proper workstation setup posture health and work habits Electrical and mechanical safety information Worldwide Telephone Numbers booklet This booklet is provided with your computer...

Page 13: ...ot provided in printed format you may request a printed copy from http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco s Naviglio MI Italy Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 When you request a printed c...

Page 14: ...2 Getting to know your computer The following sections are included in this chapter Top Front Right Left Display Bottom 4 Chapter 2 Getting to know your computer ...

Page 15: ...nt Description 1 TouchPad on off button Turns the TouchPad on and off 2 Left TouchPad button Functions like the left button on an external mouse 3 TouchPad zone Moves the pointer and selects or activates items on the screen 4 Right TouchPad button Functions like the right button on an external mouse Top 5 ...

Page 16: ...n Blinking The computer is in the Suspend state Off The computer is off or in Hibernation 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 6 Chapter 2 Getting to know your computer ...

Page 17: ...briefly to exit Suspend When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings 1 Select Computer Control Center 2 In the left pane click System and then click...

Page 18: ...eys Execute frequently used system functions 2 Operating system logo key Displays the operating system menu 3 Operating system applications key Displays a shortcut menu for items beneath the cursor 8 Chapter 2 Getting to know your computer ...

Page 19: ...Front Component Description Speakers 2 Produce sound Front 9 ...

Page 20: ...ery is charged from 0 to 90 percent White The computer is connected to external power and the battery is charged from 90 to 99 percent Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the AC adapter light begins blinking rapidly Off The battery is fully charged 6 Power connector Connects an AC adapter...

Page 21: ...Connect optional USB devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a ...

Page 22: ...tate Off The computer is off or in Hibernation 10 Digital Media Slot Supports the following digital card formats Secure Digital SD Memory Card Secure Digital Extended Capacity SDxC Memory Card Secure Digital High Capacity SDHC Memory Card MultiMediaCard MMC 12 Chapter 2 Getting to know your computer ...

Page 23: ...rds video and captures still photographs 4 Internal microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region Display 13 ...

Page 24: ...rd drive bay and wireless and memory module compartments Holds the hard drive and also contains the wireless LAN WLAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the modul...

Page 25: ...r may support one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 17 or Setting up a new WLAN on page 18 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to Connecting to a wired network on page 20 NOTE Inte...

Page 26: ...on disconnected Indicates that wired and wireless networks are not connected Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices Wireless local area network WLAN device Bluetooth device Turning wireless devices on and off Using the wireless key Use the wireless key to turn both the wireless network controller and the Bluetooth controller ...

Page 27: ... far right of the taskbar Available wireless networks are listed under Wireless Networks 3 Click the desired wireless network If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection NOTE To connect to a network that is not automatically detected click the Network Connection icon and select Connect to Hid...

Page 28: ...ormation provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities...

Page 29: ...A uses Advanced Encryption Standard AES and Temporal Key Integrity Protocol TKIP WPA2 uses Cipher Block Chaining Message Authentication Code Protocol CCMP which is a new AES protocol Wired Equivalent Privacy WEP encrypts data with a WEP key before it is transmitted Without the correct key others will not be able to use the WLAN Roaming to another network When you move your computer within range of...

Page 30: ...the operating system Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Connecting to a wired network Connecting to a local area network LAN Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased se...

Page 31: ...e into a network wall jack 2 or a router not illustrated WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to a wired network 21 ...

Page 32: ...tion Icon Key Description f1 Opens Help Help provides tutorials answers to questions and product updates f2 Decreases the screen brightness level incrementally when you hold down this key f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer ...

Page 33: ... an audio CD or the next section of a DVD or a BD f9 Decreases speaker volume incrementally when you hold down this key f10 Increases speaker volume incrementally when you hold down this key f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off NOTE This key does not establish a wireless connection To establish a wireless connection a wireless network must also be set up Usi...

Page 34: ...ry For example When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as...

Page 35: ...he USB ports on the computer Setting pointing device preferences To customize settings for pointing devices such as button configuration click speed and pointer options select Computer Control Center Mouse Turning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button Navigating To move the pointer slide one finger across the TouchPad in the direction...

Page 36: ...f 3 Click Apply and then click OK NOTE The computer also supports additional TouchPad features To view or turn on these features select Computer Control Center TouchPad and then click the Settings button Scrolling Scrolling is useful for moving up down or sideways on a page or image To scroll place two fingers slightly apart on the TouchPad and then drag them across the TouchPad in an up down left...

Page 37: ... on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory Using the TouchPad 27 ...

Page 38: ... software Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features Play music Record sound Download music from the Internet Create multimedia presentations Transmit sound and images with instant messaging programs Stream radio programs Create burn audio CDs using the installed optical drive select models only or on an optional external optica...

Page 39: ...e and then click Sound in the right pane 3 Click the Input tab and then select Microphone or Line in in the drop down menu next to Connector 4 Adjust the input volume by moving the Input volume slider to the desired setting NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your c...

Page 40: ...lay in combination with the laptop panel or the external monitor If your external monitor is not detected after pressing f4 follow these steps NOTE If you have an AMD graphics card follow the instructions in the next section 1 Click the Gnome Display Applet icon in the notification area at the far right of the taskbar 2 Click Detect Monitors 3 Click the On radio button to the right of the display ...

Page 41: ...er 2 Enter your root password 3 Select Display Manager from the right pane 4 Click the Detect connected displays button 5 Your display settings can be modified by clicking your monitor in the dialog box and then selecting the Display properties tab or Multi Display tab 6 After the settings are configured click Apply and then click OK Your computer may require rebooting Using video devices 31 ...

Page 42: ...e and then refer to the device manufacturer s instructions for additional information Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then cli...

Page 43: ...onnecting an external hardware device that does not connect to a USB port When the computer will be unused and disconnected from external power for an extended period To shut down the computer follow these steps NOTE If the computer is in the Suspend state or in Hibernation you must first exit Suspend or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Select ...

Page 44: ...e the computer is in the Suspend state or in Hibernation Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Management in Control Center With the computer on you can initiate Suspend in any of the following ways Briefly press the po...

Page 45: ...of system settings that manages how the computer uses power Power management can help you conserve power or maximize performance You can customize power management settings Viewing the current power management settings Right click the Power icon in the notification area at the far right of the taskbar and then click Preferences Changing the current power management settings 1 Right click the Power...

Page 46: ...er WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Displaying the remaining battery charge Move th...

Page 47: ...ward 2 Remove the battery 3 from the computer Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter The battery charges whether the computer is off or in use but it charges faster when the computer is off Charging may take longer if a ba...

Page 48: ...right of When laptop lid is closed Select the Hibernate or Shutdown option to the right of When battery power is critically low 3 Adjust the slider to the right of Put display to sleep when inactive for to 15 minutes and select the check box next to Reduce backlight brightness 4 Click Close Managing low battery levels The information in this section describes the alerts and system responses set at...

Page 49: ...to external power 2 Exit Hibernation by briefly pressing the power button Conserving battery power Turn off wireless and local area network LAN connections and exit modem applications when you are not using them Disconnect unused external devices that are not plugged into an external power source Stop disable or remove any external media cards that you are not using Decrease brightness Initiate Su...

Page 50: ... Using external AC power NOTE For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box External AC power is supplied through an approved AC adapter WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer ...

Page 51: ...ter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is functioning properly If the power lights remain off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power ...

Page 52: ...n a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in Suspend or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the ke...

Page 53: ...ss or an unresponsive system Shut down the computer before removing the hard drive from the hard drive bay Do not remove the hard drive while the computer is on in Suspend or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by sliding the power switch Then shut down the computer through the operating system Removing the hard drive 1 Save your wo...

Page 54: ...6 Disconnect the hard drive cable 1 and then lift the hard drive 2 out of the hard drive bay 44 Chapter 7 Drives ...

Page 55: ... Lower the hard drive 1 into the hard drive bay and then connect the hard drive cable 2 2 Align the tabs on the service door 1 with the notches on the computer 3 Close the service door 2 Replacing or upgrading the hard drive 45 ...

Page 56: ...4 Tighten the service door screws 3 5 Replace the battery 6 Reconnect AC power and external devices to the computer 7 Turn on the computer 46 Chapter 7 Drives ...

Page 57: ...spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Rem...

Page 58: ... the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 48 Chapter 7 Drives ...

Page 59: ...ting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optical drives select models only 49 ...

Page 60: ...ed cameras and PDAs as well as with other computers To determine which digital card formats are supported on your computer refer to Getting to know your computer on page 4 Inserting a digital card CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the digital card label side up with the connectors facing the computer 2 Insert the c...

Page 61: ...e device 3 Press in on the card 1 and then remove it from the slot 2 NOTE If the card does not eject pull the card out of the slot Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with...

Page 62: ...SB connector do not pull on the cable to remove the USB device CAUTION To prevent loss of information or an unresponsive system use the following procedure to safely remove a USB device To remove a USB device 1 Open File Browser by selecting Computer Nautilus 2 Click the Eject icon next to the name of the device in the Places list on the left pane of File Browser 3 Remove the device NOTE You can r...

Page 63: ...rd into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB...

Page 64: ...ules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before replacing the memory module Do not remove the memory module while the computer is on in the Suspend state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down ...

Page 65: ...fter removal place it in an electrostatic safe container 6 Insert the new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module comp...

Page 66: ...tention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 7 Replace the service door see Replacing or upgrading the hard drive on page 43 8 Replace the battery 9 Reconnect external power and external devices 10 Turn on the computer 56 Chapter 9 Memory modules ...

Page 67: ...ty feature Unauthorized use of the computer Power on authentication using passwords Unauthorized access to Setup Utility f10 Administrator password in Setup Utility Unauthorized access to the contents of a hard drive DriveLock password in Setup Utility Unauthorized reset of Setup Utility f10 passwords Stringent security feature in Setup Utility Unauthorized startup from an optical drive diskette d...

Page 68: ...time you access Setup Utility CAUTION If you forget your administrator password you cannot access Setup Utility NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu messag...

Page 69: ...administrator password At the Enter Password prompt type your administrator password and then press enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Star...

Page 70: ... sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a n...

Page 71: ... the illustration in this section Refer to Getting to know your computer on page 4 for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remove the key and keep it in a safe place Install...

Page 72: ... system recovery Backing up your information Recovery after a system failure is as good as your most recent backup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup 62 Chapter 11 Backup and Recovery ...

Page 73: ...stem restore discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs The program states how many discs are needed at the beginning of the process To create restore DVDs 1 Select Computer More Applications 2 Click Tools and then click Create Restore DVDs...

Page 74: ...s select Recovery and then press enter 6 Follow the on screen instructions NOTE If you are unable to boot start up your computer with the primary operating system and you did not create a system recovery disc you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet 64 Chapter...

Page 75: ...y back up your information select the Backup Now check box NOTE Before you back up your information be sure you have designated a location to save the backup files 4 Click Save and Backup to start the backup and to save the backup settings To restore backup files 1 Select Computer More Applications Backup Manager Restore 2 Click the Backup Source menu and select the location of the backup files 3 ...

Page 76: ...hen the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use...

Page 77: ...and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory settings Exiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to ...

Page 78: ...shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Access the page on the HP Web site that provides software for your computer 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later tha...

Page 79: ... analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact HP Customer Support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer to make sure that the main components are functioning correctly System Tune Up runs longer and more comprehensive tests on memory modules har...

Page 80: ...ce by searching enabled boot devices and drive bay locations in the following order NOTE Some of the boot devices and drive bay locations listed may not be supported on your computer Notebook upgrade bay Optical drive Notebook hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet You can change the order in which the computer searches for a boot device by changing the boot orde...

Page 81: ... USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then selecting USB Port or To enable a NIC device select System Configuration Boot Options and then select PXE Internal NIC boot 4 To save your changes and exit Setup Utility click the Save icon in the lower left corner of the screen and then follow the on sc...

Page 82: ...n the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive be...

Page 83: ...played at the bottom of the screen 2 Press f10 to enter Setup Utility 3 Use the arrow keys to select the Legacy Boot Order list and then press enter 4 To move the device up in the boot order press the key or To move the device down in the boot order press the key 5 To save your changes and exit Setup Utility click the Save icon in the lower left corner of the screen and then follow the on screen i...

Page 84: ...startup location menu is not displayed 5 To save your changes and exit Setup Utility click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu is displayed...

Page 85: ...apter connections are secure The computer screen is blank If the screen is blank but you have not turned off the computer one or more of these settings may be the cause The computer may be in the Suspend state or in Hibernation To exit Suspend or Hibernation briefly press the power button Suspend and Hibernation are energy saving features that turn off the display Suspend and Hibernation can be in...

Page 86: ...bstructions while you are using the computer WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block air...

Page 87: ...connected and that the lights are on Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem and that the lights are on Disconnect and then reconnect all cables and turn the power off and then back on A movie is not visible on an external display 1 If both the computer display and an external display are turned on press f4 one or mo...

Page 88: ... then burn from your hard drive Contacting customer support If the information provided in this guide does not address your questions you can contact HP Customer Support at http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE Wh...

Page 89: ... is affixed inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model...

Page 90: ...s cleaning fluid Water with mild soap solution Dry microfiber cleaning cloth or a chamois static free cloth without oil Static free cloth wipes CAUTION Avoid the following cleaning products Strong solvents such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons which can permanently damage the surface of the compute Fibrous materials such as paper towels which can scratch the...

Page 91: ...ois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your ...

Page 92: ...C Specifications The following sections are included in this appendix Input power Operating environment 82 Appendix C Specifications ...

Page 93: ...owered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input Power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W 19 0 V dc 4 74 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not...

Page 94: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 84 Appendix C Specifications ...

Page 95: ...nstallation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching a...

Page 96: ...etooth label 79 boot devices enabling 71 buttons left TouchPad 5 optical drive eject 10 power 7 right TouchPad 5 volume 29 C cables LAN 20 USB 52 caps lock light identifying 6 changing boot order 73 charging batteries 37 checking audio functions 29 cleaning your computer 80 components bottom 14 display 13 front 9 left side 11 right side 10 top 5 configuring audio for HDMI 32 connecting to a WLAN 1...

Page 97: ...e identifying 14 inserting 55 removing 54 microphone audio in jack identifying 11 mouse external setting preferences 25 MultiBoot Express 70 74 N network cable 20 connecting 20 noise suppression circuitry 20 network connection icons 16 network jack identifying 11 Network Service Boot 71 NIC boot device 70 71 noise suppression circuitry network cable 20 num lock external keypad 24 O operating envir...

Page 98: ...uchPad zone identifying 5 traveling with the computer 39 79 troubleshooting disc burning 78 troubleshooting external display 77 turning off the computer 33 U unresponsive system 33 USB cable connecting 52 USB devices connecting 52 description 51 removing 52 USB hubs 51 USB ports identifying 10 11 51 V vents identifying 11 14 VGA port connecting 30 video using 30 volume adjusting 29 buttons 29 keys...

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