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Summary of Contents for PAVILION DV5

Page 1: ...HP Pavilion dv5 Entertainment PC Maintenance and Service Guide ...

Page 2: ...Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warran...

Page 3: ...Display enclosure in watergarden finish Keyboard in watergarden finish Processor Top cover in watergarden finish B December 2010 Chapter 1 added new descriptions for hard drives and processors Chapter 3 and Chapter 4 added new spare part numbers and descriptions for the following components Display bezel in watergarden finish Hard drives without connector cable and isolator Keyboard in watergarden...

Page 4: ...iv Revision history ...

Page 5: ...allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety ...

Page 6: ...vi Safety warning notice ...

Page 7: ...16 Left side components 17 Right side components 18 Bottom components 19 3 Illustrated parts catalog 20 Service tag 21 Computer major components 22 Display assembly subcomponents 31 Cable Kit 33 Plastics Kit 33 Mass storage devices 34 Miscellaneous parts 35 Sequential part number listing 35 4 Removal and replacement procedures 43 Preliminary replacement requirements 43 Tools required 43 Service co...

Page 8: ...button board 70 Bluetooth module 71 Speakers 72 Optical drive cable 73 USB board 74 Power connector cable 75 System board 76 Fan heat sink assembly 80 Processor 83 Display assembly 86 5 Setup Utility 94 Starting Setup Utility 94 Using Setup Utility 94 Changing the language of Setup Utility 94 Navigating and selecting in Setup Utility 95 Display system information 95 Restoring default settings in S...

Page 9: ...sing system restore points 107 When to create restore points 107 Create a system restore point 107 Restore to a previous date and time 108 Performing a recovery 108 Recovering from the recovery disks 108 Recovering from the dedicated recovery partition select models only 109 8 Connector pin assignments 110 Audio in microphone 110 Audio out headphone 110 External monitor 111 HDMI 112 RJ 45 network ...

Page 10: ...x ...

Page 11: ...Triple Core 2 30 GHz processor 1 5 MB L2 cache 1333 MHz FSB 35W 3 6 gigatransfers second AMD Phenom II N850 Triple Core 2 20 GHz processor 1 5 MB L2 cache 1333 MHz FSB 35W 3 6 gigatransfers second AMD Phenom II N830 Triple Core 2 10 GHz processor 1 5 MB L2 cache 1333 MHz FSB 35W 3 6 gigatransfers second AMD Phenom II N660 Triple Core 3 00 GHz processor 2 0 MB L2 cache 1333 MHz FSB 35W 3 6 gigatran...

Page 12: ...1066 MHz FSB 25W 3 6 gigatransfers second AMD Turion II N570 Dual Core 2 70 GHz processor 2 0 MB L2 cache 1066 MHz FSB 35W 3 6 gigatransfers second AMD Turion II N550 Dual Core 2 60 GHz processor 2 0 MB L2 cache 1066 MHz FSB 35W 3 6 gigatransfers second AMD Turion II N530 Dual Core 2 50 GHz processor 2 0 MB L2 cache 1066 MHz FSB 35W 3 6 gigatransfers second AMD Turion II P560 Dual Core 2 50 GHz pr...

Page 13: ...Single Core 2 20 GHz processor 512 KB L2 cache 1066 MHz FSB 25W 3 2 gigatransfers second Intel Core Dual i7 640M 2 80 GHz SC turbo up to 3 50 GHz 35W processor 1066 MHz FSB 3 MB L3 cache Intel Core Dual i7 620M 2 66 GHz SC turbo up to 3 33 GHz 35W processor 1066 MHz FSB 3 MB L3 cache Intel Core Dual i5 580M 2 66 GHz SC turbo up to 3 33 GHz 35W processor 1066 MHz FSB 3 MB L3 cache Intel Core Dual i...

Page 14: ...L3 cache Intel Core2 P6200 2 13 GHz processor 1066 MHz 3 MB L3 cache Intel Core2 P6100 2 00 GHz processor 1066 MHz 3 MB L3 cache Intel Core2 P6000 1 86 GHz processor 1066 MHz 3 MB L3 cache Chipset AMD RS880M Northbridge chipset AMD SB820m Southbridge chipset Intel HM55 Express chipset Graphics Unified memory architecture UMA integrated with shared video memory memory size is dynamic change Intel H...

Page 15: ...emory 2048 1 1024 2 1024 MB total system memory 1024 1 not available on computer models equipped with 64 bit operating systems Supports 6144 MB total system memory 4096 1 1024 1 on computer models equipped with a 64 bit operating system Hard drives Supports 6 35 cm 2 5 in hard drives HD 12 5 mm 49 in and 9 5 mm 37 in thicknesses Customer accessible Serial ATA Accelerometer HP Mobile Data Protectio...

Page 16: ...h activity LED 640 480 by 24 frames per second Ethernet Integrated Realtek 10 100 1000 GB network interface card NIC Wireless Integrated wireless local area network WLAN options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats Atheros 9285G 802 11b g n 1 1 WiFi Adapter Broadcom 4313 802 11b g n 1 1 WiFi Adapter Broadcom 4313 802 11b g n...

Page 17: ... 1080p supporting 1920 1080 at 60 Hz and 1920 1200 at 60 Hz in DVI mode RJ 45 Ethernet includes link and activity lights USB 2 0 3 VGA Dsub 15 pin supporting 1600 1200 external resolution at 75 GHz hot plug unplug with auto detect Keyboard pointing devices Full size backlit island style keyboard with DuraCoat Full size 15 6 in backlit island style keyboard with DuraCoat available in Europe the Mid...

Page 18: ...Home Basic 32 and 64 bit requires a minimum of 2 GB of system memory Windows 7 Home Premium 32 and 64 bit requires a minimum of 2 GB of system memory Windows 7 Professional 32 and 64 bit requires a minimum of 2 GB of system memory Windows 7 Starter 32 bit FreeDOS RedFlag Preinstalled Windows 7 Home Basic 32 bit Windows 7 Home Premium 64 bit Windows 7 Professional 64 bit Serviceability End user rep...

Page 19: ...illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed on the computer 1 Select Start Control Panel System and Security 2 In the System area click Device Manager You can also add hardware or modify device configurations using Device Manager Identifying the hardware 9 ...

Page 20: ...Component Description 1 Internal microphones 2 Record sound 2 HP TrueVision webcam light On The HP TrueVision webcam is in use 3 HP TrueVision webcam Records video and captures still photographs 10 Chapter 2 External component identification ...

Page 21: ...signals to communicate with wireless wide area networks WWAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help an...

Page 22: ... briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options This table describes factory...

Page 23: ... information when pressed in combination with the esc key 3 Windows logo key Displays the Windows Start menu 4 Action keys Execute frequently used functions 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Keyboard backlight key select models only Turns the keyboard backlight on or off Top components 13 ...

Page 24: ... located on the left side of the computer 4 Mute light On Speaker sound is off 5 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE Wireless devices are enabled at the factory Amber All wireless devices are off 6 Keyboard backlight select models only On The keyboard backlight is enabled 14 Chapter 2 External com...

Page 25: ...r activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Devices and Printers Then right click the icon representing your device and select Mouse settings Top components 15 ...

Page 26: ...pports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital High Capacity SDHC Memory card standard and large size xD Picture card XD 2 Speakers 2 Produce sound 16 Chapter 2 External component identification ...

Page 27: ... port Connects an optional HDMI device 6 eSATA USB port Connects high performance eSATA components such as an eSATA external hard drive or connects an optional USB device 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 8 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ea...

Page 28: ...s connected to external power and the battery is charging Blinking A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light continues to blink 5 Power connector Connects an AC adapter 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a d...

Page 29: ...g routine operation 4 Hard drive bay Holds the hard drive 5 Memory wireless module compartment Holds a wireless LAN module a wireless WAN module and memory modules CAUTION To prevent an unresponsive system replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region If you replace the module and then rece...

Page 30: ...3 Illustrated parts catalog 20 Chapter 3 Illustrated parts catalog ...

Page 31: ...numeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 5 Warranty period This numb...

Page 32: ...Computer major components 22 Chapter 3 Illustrated parts catalog ...

Page 33: ...lack cherry 598227 001 14 5 in LED HD BrightView display assembly in champagne 606872 001 14 5 in LED HD BrightView display assembly in midnight blue 615384 001 14 5 in LED HD BrightView display assembly in Sonoma red 606870 001 14 5 in LED HD BrightView display assembly in shell white 606871 001 NOTE See Display assembly subcomponents on page 31 for more display component information and spare pa...

Page 34: ...s 1 captive screw secured by a C clip 9b Memory module wireless module compartment cover includes 2 captive screws secured by C clips NOTE See Plastics Kit on page 33 for more Plastics Kit component information 10 Power connector cable 606890 001 11 System board includes replacement thermal material For use on computer models equipped with an AMD processor includes graphics subsystem with UMA memo...

Page 35: ... P860 Triple Core 2 00 GHz processor 1 5 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 634688 001 AMD Phenom II P840 Triple Core 1 90 GHz processor 1 5 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 616335 001 AMD Phenom II P820 Triple Core 1 80 GHz processor 1 5 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 594167 001 AMD Phenom II P650 Triple Core 2 60 GHz processor 2 0 MB...

Page 36: ...z FSB 3 MB L3 cache 625826 001 Intel Core Dual i7 620M 2 66 GHz SC turbo up to 3 33 GHz 35W processor 1066 MHz FSB 3 MB L3 cache 587259 002 Intel Core Dual i5 580M 2 66 GHz SC turbo up to 3 33 GHz 35W processor 1066 MHz FSB 3 MB L3 cache 625825 001 Intel Core Dual i5 560M 2 66 GHz SC turbo up to 3 20 GHz 35W processor 1066 MHz FSB 3 MB L3 cache 625824 001 Intel Core Dual i5 540M 2 53 GHz SC turbo ...

Page 37: ...Rubber Feet Kit not illustrated includes 4 rubber feet 606894 001 15 Optical drive Blu ray ROM with LightScribe DVD RW Super Multi Double Layer Drive 607601 001 DVD RW and CD RW Super Multi Double Layer Combo Drive with LightScribe 607600 001 16 Battery 9 cell 93 Wh 2 80 Ah Li ion battery 593550 001 6 cell 62 Wh 2 80 Ah Li ion battery 593562 001 6 cell 55 Wh 2 55 Ah Li ion battery 593554 001 17 RT...

Page 38: ... For use only with 640 500 320 and 250 GB hard drives 607974 001 19 Memory modules 2 PC3 10600 1333 MHz 4 GB 599092 001 2 GB 598856 001 1 GB 598859 001 20 HSPA EV DO WWAN module 531993 001 21 WLAN module For use only with computer models equipped with an Intel processor Broadcom 43224 802 11a b g n 2 2 WiFi Adapter for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puert...

Page 39: ...ania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arab...

Page 40: ...rg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal...

Page 41: ...Display assembly subcomponents Item Description Spare part number 1 Display bezel Display assembly subcomponents 31 ...

Page 42: ...WAN capability 598226 001 5 Display Hinge Kit includes left and right display hinges 606878 001 6 Display panel cable includes display panel cable logo light cable and webcam microphone module cable 606879 001 Wireless Antenna Kit includes 607584 001 7 WLAN antenna cables and transceivers 8 WWAN antenna cables and transceivers 9 Display enclosure includes logo light and cable and 2 WLAN transceive...

Page 43: ...tooth module cable 2 Hard drive cable Plastics Kit Item Description Spare part number Plastics Kit 606892 001 1 Hard drive cover includes one captive screw secured by a C clip 2 Memory module wireless module compartment cover includes 2 captive screws secured by C clips Cable Kit 33 ...

Page 44: ...or 612855 001 For use on all computer models includes hard drive isolator 750 GB 5200 rpm 607973 001 640 GB 5400 rpm 607972 001 500 GB 7200 rpm 607971 001 320 GB 7200 rpm 607970 001 250 GB 7200 rpm 607969 001 Hard drive only for use on all computer models hard drive isolator not included 1 TB 5200 rpm 603788 001 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 603787 001 640 GB 7200 rpm 621046 001 640 G...

Page 45: ...1 061 For use in the United States and Canada 490371 001 Screw Kit 606893 001 Sequential part number listing Spare part number Description 449137 001 RTC battery 409371 001 Power cord for use in the United States and Canada 409371 061 Power cord for use in Italy 409371 202 Power cord for use in Brazil 409371 D01 Power cord for use in Argentina 531993 001 HSPA EV DO WWAN module 537921 001 Bluetooth...

Page 46: ... Rico Trinidad and Tobago the U S Virgin Islands and the United States 582564 002 Broadcom 43224 802 11a b g n 2 2 WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei ...

Page 47: ... 3 2 gigatransfers second includes replacement thermal material 594172 001 AMD Turion II N530 Dual Core 2 50 GHz processor 2 0 MB L2 cache 1066 MHz FSB 35W 3 6 gigatransfers second includes replacement thermal material 594173 001 AMD Turion II P520 Dual Core 2 30 GHz processor 2 0 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second includes replacement thermal material 594187 002 Intel Core Dual...

Page 48: ...y bezel 606874 001 Display enclosure in black cherry includes logo light and cable and 2 WLAN transceivers and cables 606875 001 Display enclosure in shell white includes logo light and cable and 2 WLAN transceivers and cables 606876 001 Display enclosure in Sonoma red includes logo light and cable and 2 WLAN transceivers and cables 606877 001 Display enclosure in champagne includes logo light and...

Page 49: ...hard drive isolator 607969 001 250 GB 7200 rpm hard drive for use on all computer models includes hard drive isolator 607970 001 320 GB 7200 rpm hard drive for use on all computer models includes hard drive isolator 607971 001 500 GB 7200 rpm hard drive for use on all computer models includes hard drive isolator 607972 001 640 GB 5400 rpm hard drive for use on all computer models includes hard dri...

Page 50: ...d 2 WWAN antenna cables and transceivers 614178 001 14 5 in LED HD BrightView display assembly for use only with computer models equipped with WLAN and WWAN capability in champagne includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers 614179 001 14 5 in LED HD BrightView display panel for use only with comp...

Page 51: ...s 625046 001 14 5 in LED HD BrightView display assembly for use only with computer models equipped with WLAN and WWAN capability in watergarden finish includes display panel cable webcam microphone module and cable 2 WLAN antenna cables and transceivers and 2 WWAN antenna cables and transceivers 625047 001 Keyboard without backlight in watergarden finish for use in the United States includes keybo...

Page 52: ...gatransfers second includes replacement thermal material 634692 001 Intel Core Dual i3 390M 2 66 GHz 35W processor 1066 MHz FSB 3 MB L3 cache includes replacement thermal material 634693 001 Intel Core Dual i5 480M 2 66 GHz SC turbo up to 2 93 GHz 35W processor 1066 MHz FSB 3 MB L3 cache includes replacement thermal material 635494 001 AMD Phenom II N660 Triple Core 3 00 GHz processor 2 0 MB L2 ca...

Page 53: ...reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid da...

Page 54: ...ng an internal hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic d...

Page 55: ...The following table shows how humidity affects the electrostatic voltage levels generated by different activities CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS fr...

Page 56: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 57: ...ance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 58: ...information provide the computer serial number and model number provided on the service tag Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The...

Page 59: ...llustrated below Battery Description Spare part number 9 cell 93 Wh 2 80 Ah Li ion battery 593550 001 6 cell 62 Wh 2 80 Ah Li ion battery 593562 001 6 cell 55 Wh 2 55 Ah Li ion battery 593554 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operati...

Page 60: ...emory module Description Spare part number 4 GB PC3 10600 1333 MHz 599092 001 2 GB PC3 10600 1333 MHz 598856 001 1 GB PC3 10600 1333 MHz 598859 001 Before removing a memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connec...

Page 61: ...ge of the memory module wireless module compartment cover until it detaches from the computer 3 Remove the memory module wireless module compartment cover The memory module wireless module compartment cover is included in the Plastics Kit spare part number 606892 001 4 Release the memory module shield by folding in back Component replacement procedures 51 ...

Page 62: ...he memory module slot to release the memory module The memory module tilts up 6 Remove the memory module by pulling it away from the slot at an angle Reverse this procedure to install a memory module 52 Chapter 4 Removal and replacement procedures ...

Page 63: ...beria Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of Chin...

Page 64: ...ino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uru...

Page 65: ...ted to the WLAN module 1 Main terminal The 2 gray WLAN antenna cable is connected to the WLAN module 2 Aux terminal 2 Remove the two Phillips PM2 0 4 0 screws that secure the WLAN module to the system board The WLAN module tilts up 3 Remove the WLAN module by pulling the module away from the slot at an angle Component replacement procedures 55 ...

Page 66: ...eplace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the...

Page 67: ...module 2 Aux terminal 2 Remove the two Phillips PM2 0 4 0 screws that secure the WWAN module to the system board The WWAN module tilts up 3 Remove the WWAN module by pulling the module away from the slot at an angle NOTE If the WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustratio...

Page 68: ...ncludes hard drive isolator 750 GB 5200 rpm 607973 001 640 GB 5400 rpm 607972 001 500 GB 7200 rpm 607971 001 320 GB 7200 rpm 607970 001 250 GB 7200 rpm 607969 001 Hard drive only hard drive isolator not included for use on all computer models 1 TB 5200 rpm 603788 001 750 GB 7200 rpm 633252 001 750 GB 5400 rpm 603787 001 640 GB 7200 rpm 621046 001 640 GB 5200 rpm 603785 001 500 GB 5400 rpm 608218 0...

Page 69: ...er cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the memory module wireless module compartment cover see Memory module on page 50 Remove the hard drive 1 Loosen the captive screw that secures the hard drive cover to the computer 2 Lift the rear edge of the hard drive cover until it detaches from the computer 3 Remo...

Page 70: ...4 Disconnect the hard drive cable from the system board 5 Lift the hard drive straight up and remove it from the hard drive bay 60 Chapter 4 Removal and replacement procedures ...

Page 71: ...y to replace the hard drive isolator remove the isolator from the hard drive NOTE The hard drive isolator is included in the Hard Drive Hardware Kits spare part numbers 617523 001 for use only with 1 TB and 750 GB hard drives and 607974 001 for use only with 640 500 320 and 250 GB hard drives Reverse this procedure to reassemble and install the hard drive Component replacement procedures 61 ...

Page 72: ...wer from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the memory module wireless module compartment cover see Memory module on page 50 6 Remove the hard drive cover see Hard drive on page 58 Remove the RTC battery Remove the RTC battery from the socket on the system board...

Page 73: ...cted to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 5 Remove the memory module wireless module compartment cover see Memory module on page 50 6 Remove the hard drive cover see Hard drive on page 58 Remove the optical drive 1 Remove the Phi...

Page 74: ...606883 001 Keyboard without backlight in watergarden finish includes keyboard cable For use in Brazil 625047 201 For use in the United States 625047 001 For use in Latin America 625047 161 Keyboard without backlight includes keyboard cable For use in Brazil 608222 201 For use in Latin America 608222 161 For use in Canada 608222 121 For use in the United States 608222 001 Before removing the keyboa...

Page 75: ... Remove the keyboard 1 Remove the two Phillips PM 2 5 7 0 screws that secure the keyboard to the computer 2 Turn the computer display side up with the front toward you 3 Open the computer to a 90 degree position 4 Tip the computer back and rest it on the display enclosure 5 Insert a thin flat tip screwdriver 1 or other similar thin tool into the screw hole 2 in the wireless module compartment and ...

Page 76: ...ont edge of keyboard disengage from the slots in the top cover 9 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 10 Remove the keyboard Reverse this procedure to install the keyboard 66 Chapter 4 Removal and replacement procedures ...

Page 77: ...gh the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Ha...

Page 78: ... hard drive bracket is included in the base enclosure spare part kit spare part number 606884 001 4 Remove the following screws 1 Five Phillips PM2 0 2 0 screws in the optical drive bay and the hard drive bay 2 Two Phillips PM2 5 5 0 screws on the front edge of the battery bay 3 Three Phillips PM2 0 2 0 broad head screws on the rear edge of the battery bay 68 Chapter 4 Removal and replacement proc...

Page 79: ... from the system board 6 Release the ZIF connector to which the TouchPad cable is attached and then disconnect the TouchPad cable 2 from the system board 7 Lift the rear edge of the top cover 1 until it rests at an angle 8 Remove the top cover 2 Reverse this procedure to install the top cover Component replacement procedures 69 ...

Page 80: ...utlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Hard drive cover see Hard drive on page 58 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 67 Remove the power button board 1 Turn the top cover upside do...

Page 81: ...power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Hard drive cover see Hard drive on page 58 c Keyboard see Keyboard on page 64 d Top cover see Top cover...

Page 82: ... and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Hard drive cover see Hard drive on page 58 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 67 Remove the speakers 1 Disconnect the speaker cable 1 from the sys...

Page 83: ...lugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Hard drive cover see Hard drive on page 58 c Optical drive see Optical drive on page 63 d Keyboard see Keyboard on page 64 e Top cover see Top cover on page 67 Remove the optical drive cable 1 ...

Page 84: ...n page 49 and then remove the following components a Memory module wireless module compartment cover see Memory module on page 50 b Hard drive cover see Hard drive on page 58 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 67 Remove the USB board 1 Remove the three Phillips PM2 5 7 0 screws 1 that secure the base enclosure bracket to the base enclosure 2 Lift the front edge of...

Page 85: ...ion turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 49 and then remove the following components a Memory module wireless module...

Page 86: ...ocessor includes graphics subsystem with discrete memory 607605 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unpluggin...

Page 87: ...cement system board Memory module see Memory module on page 50 WLAN module see WLAN module on page 53 WWAN module see WWAN module on page 56 RTC battery see RTC battery on page 62 Fan heat sink assembly see Fan heat sink assembly on page 80 Processor see Processor on page 83 Remove the system board 1 Disconnect the following cables from the system board 1 Speaker cable 2 Bluetooth module cable 3 D...

Page 88: ...2 Release the display panel cable from the routing clip 4 built into the fan heat sink assembly 78 Chapter 4 Removal and replacement procedures ...

Page 89: ...4 Remove the two Phillips PM2 5 7 0 screws 1 that secure the system board to the base enclosure 5 Use the front right corner of the system board 2 to lift the right side of the system board 3 until it rests at an angle 6 Remove the system board 4 by sliding it up and to the right at an angle Component replacement procedures 79 ...

Page 90: ... removing the fan heat sink assembly follow these steps 1 Memory module wireless module compartment cover see Memory module on page 50 2 Hard drive see Hard drive on page 58 3 Optical drive see Top cover on page 67 4 Keyboard see Keyboard on page 64 5 Top cover see Top cover on page 67 6 System board see System board on page 76 Remove the fan heat sink assembly 1 Turn the system board upside down ...

Page 91: ... fan heat sink assembly and the system board each time the fan heat sink assembly is removed Replacement thermal material locations vary by computer model Computer models equipped with a graphics subsystem with discrete memory have replacement thermal material locations as shown in the following illustration Thermal paste is used on the processor 1 and the heat sink section 2 that services it A th...

Page 92: ...dels equipped with a graphics subsystem with UMA memory have replacement thermal material locations as shown in the following illustration Thermal paste is used on the processor 1 and the heat sink section 2 that services it Reverse this procedure to install the fan heat sink assembly 82 Chapter 4 Removal and replacement procedures ...

Page 93: ...GHz processor 2 0 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 634689 001 AMD Phenom II P940 Quad Core 1 70 GHz processor 2 0 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 616336 001 AMD Phenom II P920 Quad Core 1 60 GHz processor 2 0 MB L2 cache 1066 MHz FSB 25W 3 6 gigatransfers second 594170 001 AMD Phenom II P860 Triple Core 2 00 GHz processor 1 5 MB L2 cache 1066 MHz FSB 25W ...

Page 94: ...65 001 AMD Sempron V160 Single Core 2 40 GHz processor 512 KB L2 cache 1066 MHz FSB 25W 3 2 gigatransfers second 636634 001 AMD Sempron V140 Single Core 2 30 GHz processor 512 KB L2 cache 1066 MHz FSB 25W 3 2 gigatransfers second 616333 001 AMD Sempron V120 Single Core 2 20 GHz processor 512 KB L2 cache 1066 MHz FSB 25W 3 2 gigatransfers second 594171 001 Intel Core Dual i7 640M 2 80 GHz SC turbo ...

Page 95: ...FSB 3 MB L3 cache 597622 001 Intel Core2 P6300 2 26 GHz processor 1066 MHz 3 MB L3 cache 635500 001 Intel Core2 P6200 2 13 GHz processor 1066 MHz 3 MB L3 cache 625831 001 Intel Core2 P6100 2 00 GHz processor 1066 MHz 3 MB L3 cache 613587 001 Intel Core2 P6000 1 86 GHz processor 1066 MHz 3 MB L3 cache 613586 001 Before removing the processor follow these steps 1 Memory module wireless module compar...

Page 96: ...y 614175 001 14 5 in LED HD BrightView display assembly in champagne 614178 001 14 5 in LED HD BrightView display assembly in midnight blue 615385 001 14 5 in LED HD BrightView display assembly in Sonoma red 614176 001 14 5 in LED HD BrightView display assembly in shell white 614177 001 For use only with computer models not equipped with WWAN capability 14 5 in LED HD BrightView display assembly i...

Page 97: ...e 50 b Hard drive cover see Hard drive on page 58 c Keyboard see Keyboard on page 64 d Top cover see Top cover on page 67 Remove the display assembly 1 Disconnect the display panel cable 1 from the system board and release the display panel cable from the routing clip 2 built into the fan heat sink assembly 2 Release the wireless antenna cables 3 from the opening 4 in the base enclosure CAUTION Su...

Page 98: ...illips PM2 5 6 0 screws 2 that secure the display bezel to the display assembly c Remove the hinge covers 3 The hinge covers are available using spare part number 606881 001 d Flex the inside edges of the top edge 1 the left and right sides 2 and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure 88 Chapter 4 Removal and replacement procedures ...

Page 99: ...the webcam microphone module 1 as far as the webcam microphone module allows b Disconnect the webcam microphone module cable 2 from the webcam microphone module c Remove the webcam microphone module The webcam microphone module is available using spare part number 599420 001 7 If it is necessary to replace the display panel a Release the display panel cable 1 from the routing clips 2 built into th...

Page 100: ...ble c Remove the two Phillips PM2 0 3 0 screws 1 and the four Phillips PM2 5 5 0 screws 2 that secure the display panel to the display enclosure d Lift the top edge of the display panel 1 until it rests at an angle 90 Chapter 4 Removal and replacement procedures ...

Page 101: ...le a Release the support strip 1 that secures the display panel cable to the display panel b Disconnect the display panel cable 2 from the display panel c Release the webcam microphone module cable 3 from the display panel The webcam microphone module cable is attached to the display panel with double sided tape d Remove the display panel cable 4 The display panel cable is available using spare pa...

Page 102: ...he hinges are included in the Display Hinge Kit spare part number 606878 001 10 If it is necessary to replace the WLAN antenna cables and transceivers a Release the tabs 1 built into the display enclosure shielding that secure the WLAN antenna cables to the display enclosure b Release the WLAN antenna cables 2 92 Chapter 4 Removal and replacement procedures ...

Page 103: ...vers a Release the tabs 1 built into the display enclosure shielding that secure the WWAN antenna cables to the display enclosure b Release the WWAN antenna cables 2 c Release the WWAN antenna transceivers 3 from the display enclosure The WWAN antenna transceivers are attached to the display enclosure with double sided tape d Remove the WWAN antenna cables and transceivers The WWAN antenna cables ...

Page 104: ...s esc 2 When the Startup Menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup M...

Page 105: ...while Setup Utility is open press f1 Display system information The following procedure explains how to display system information in Setup Utility If Setup Utility is not open begin at step 1 If Setup Utility is open begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen...

Page 106: ... press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter The Setup Utility default settings go into effect when the computer restarts NOTE Your password security and language settings are not changed when you restore the factory default settings Exiting Setup Utility You can exit Setup Utility with or without saving change...

Page 107: ...ord Enter change or delete an administrator password Power On Password Enter change or delete a power on password System Configuration menu Select To do this Language Support Change the language of Setup Utility Button Sound select models only Enable disable the capacitive button tapping sound Virtualization Technology select models only Enable disable the processor Virtualization Technology Proce...

Page 108: ...rk Adapter boot Enable disable boot from Internal Network Adapter Boot Order Set the boot order for Hard drive Internal CD DVD ROM drive USB Disk on Key USB hard disk USB CD DVD ROM drive USB floppy Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self test on the hard drive Secondary Hard Disk Self Test select models only Run a comprehensive self test on ...

Page 109: ...C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 90 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sin...

Page 110: ...ithin this range of temperatures 14 5 inch SVA display specifications Metric U S Dimensions Width 33 2 cm 13 1 in Height 18 7 cm 7 4 in Diagonal 37 1 cm 14 6 in Number of colors Up to 16 8 million Contrast ratio 200 1 typical Brightness 200 nits typical Backlight LED Character display 80 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical 100 Chapter 6 Specifications ...

Page 111: ...l read including setting Single track 3 ms 3 ms 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms 24 ms Logical blocks 1 953 504 479 1 465 128 3 59 1 250 242 8 67 976 752 24 0 625 121 43 3 488 376 12 0 Disk rotational speed 5200 rpm 5200 rpm 5400 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes w...

Page 112: ...R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Access time BD DVD Random 230 ms 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec 102 Chapter 6 Specifications ...

Page 113: ...D RW DVD R DVD RW DVD RAM CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode ...

Page 114: ...rating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager yo...

Page 115: ...VD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD RW and BD RE rewritable Blu ray discs are not compatible with the Recovery Manager software The computer must be...

Page 116: ... shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste 4 Save the document You can back ...

Page 117: ...ore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection...

Page 118: ...ated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore If you have not already tried these...

Page 119: ... hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start All Programs Recovery Manager Recovery Manager or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message...

Page 120: ...assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 110 Chapter 8 Connector pin assignments ...

Page 121: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 111 ...

Page 122: ...ata 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell 112 Chapter 8 Connector pin assignments ...

Page 123: ...RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground RJ 45 network 113 ...

Page 124: ...uirements are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage r...

Page 125: ...st be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard...

Page 126: ...ndle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This sect...

Page 127: ...ws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 117 ...

Page 128: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 118 Chapter 10 Recycling ...

Page 129: ...the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 119 ...

Page 130: ...rn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 120 Chapter 10 Recycling ...

Page 131: ...e LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 121 ...

Page 132: ...nts antenna 11 bottom 19 button 12 display 10 front 16 keys 13 left side 17 lights 14 right side 18 TouchPad 15 wireless antenna 11 computer feet locations 49 spare part number 39 49 computer part number 21 48 computer specifications 99 connector pinout audio in jack 110 audio out jack 110 external monitor port 111 HDMI port 112 headphone jack 110 microphone jack 110 monitor port 111 network jack ...

Page 133: ...e cover removal 88 spare part number 32 38 88 J jacks audio in 17 audio out 17 headphone 17 microphone 17 network 17 RJ 45 17 K key components 13 keyboard product description 7 removal 64 spare part numbers 23 38 39 41 64 keyboard backlight key 13 keyboard backlight light 14 keys action 13 esc 13 fn 13 keyboard backlight 13 Windows applications 13 Windows logo 13 L left side components 17 light co...

Page 134: ...8 product number 21 48 R removal replacement preliminaries 43 procedures 48 right side components 18 RJ 45 jack connector pinout 113 location 17 RJ 45 lights 17 RTC battery removal 62 spare part number 27 35 62 Rubber Feet Kit spare part number 27 39 S Screw Kit spare part number 35 39 security cable slot 18 security product description 8 serial number 21 48 service considerations cables 43 connec...

Page 135: ...are part number 32 39 93 Wireless Antenna Kit spare part number 32 39 93 wireless light 14 wireless product description 6 WLAN module removal 53 spare part numbers 28 35 36 38 41 53 workstation guidelines 46 WWAN module removal 56 spare part number 28 35 56 Index 125 ...

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