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Replacing or upgrading a hard drive

The computer supports two hard drives, located in the hard drive bay on the bottom of the computer.

CAUTION:

To prevent information loss or an unresponsive system:

Shut down the computer before removing a hard drive from the hard drive bay. Do not remove a hard
drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.

Removing or installing the primary hard drive

To remove or install the primary hard drive, follow these steps:

Removing the hard drive

1.

Save your work and shut down the computer.

2.

Disconnect AC power and external devices connected to the computer.

3.

Remove the battery.

4.

Slide the battery release latch 

(1)

 until the cover is released, and then lift up and remove the

cover 

(2)

.

34

Chapter 5   Maintenance

Summary of Contents for Pavilion DV5-2231

Page 1: ...Getting Started HP Notebook ...

Page 2: ...nical or editorial errors or omissions contained herein Second Edition May 2011 First Edition May 2011 Document Part Number 648110 002 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bo...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ont 10 Right side 11 Left side 12 Display 13 Rear 14 Bottom 15 3 Networking 16 Using an Internet service provider ISP 17 Connecting to a wireless network 17 Connecting to an existing WLAN 17 Setting up a new WLAN network 19 Configuring a wireless router 20 Protecting your WLAN 20 4 Keyboard and pointing devices 21 Using the keyboard 22 Using the action keys 22 Using the hotkeys 23 Using keypads 24...

Page 6: ...Removing or installing the secondary hard drive select models only 38 Removing the hard drive 38 Installing the hard drive 39 Adding or replacing memory modules 41 6 Backup and recovery 44 Restore 45 Creating restore media 45 Performing a system restore 46 Restoring using the dedicated recovery partition select models only 46 Restoring using the restore media 47 Changing the computer boot order 47...

Page 7: ...8 Specifications 54 Input power 55 DC plug of external HP power supply 55 Operating environment 56 Index 57 vii ...

Page 8: ...viii ...

Page 9: ...ccessing this guide refer to Finding information on page 3 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 5 and Keyboard and pointing devices on page 21 for additional information Create recovery discs or a recovery flash drive Recover the operating system and software to factory settings in case of system instability or failure For inst...

Page 10: ...ase the Beats Audio bass settings press fn b NOTE You can also view and control the bass settings through the Windows operating system To view and control the bass properties Select Start Control Panel Hardware and Sound Beats Audio The following table shows and describes the Beats Audio icons Icon Description Indicates that Beats Audio is enabled Indicates that Beats Audio is disabled 2 Chapter 1...

Page 11: ...t Start Help and Support User Guides or Select Start All Programs HP HP Documentation Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Help and Support To access Help and Support select Start Help and Support NOTE For country or region specific support go to ...

Page 12: ...Select Start All Programs HP HP Documentation View Warranty Information or Go to http www hp com go orderdocuments Warranty information You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and or on the CD DVD provided in the box Some countries regions may provide a printed HP Limited Warranty in the box In countries...

Page 13: ...2 Getting to know your computer Top Front Right side Left side Display Rear Bottom 5 ...

Page 14: ...Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 TouchPad accent light Illuminates the TouchPad for visual comfort under dark conditions when the TouchPad is on 6 Right TouchPad button Functions like the right button on an external mouse 6 Chapter 2 Getting to know your computer ...

Page 15: ... Computer sound is on 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 5 TouchPad accent light Illuminates the TouchPad for visual comfort under dark conditions when the TouchPad is on 6 TouchPad light On The TouchPad is off Off The TouchPad is on 7 Fingerprint reader light Whit...

Page 16: ...ter has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference Guide 2 Web browser button Opens a Web browser NOTE Until you set up your Internet or network services thi...

Page 17: ...that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control the bass properties Select Start Control Panel Hardware and Sound Beats Audio 5 Windows applications key Displays a shortcut menu for items beneath the pointer 6 Integrated numeric keypad When...

Page 18: ...nt Component Description 1 Speakers 2 Produce sound 2 Digital Media Slot Supports the following digital card formats MultiMediaCard Secure Digital SD Memory Card 10 Chapter 2 Getting to know your computer ...

Page 19: ... devices 4 Optical drive Reads and writes to an optical disc 5 Optical drive light White The optical drive is being accessed Amber The optical drive is idle 6 Optical drive eject button Ejects the optical disc 7 AC adapter light White The computer is connected to external power and the battery is fully charged Amber The battery is charging Off The computer is not connected to external power 8 Powe...

Page 20: ...del your computer may be equipped with 2 USB 3 0 ports which connect optional USB 3 0 devices and provide enhanced USB power performance USB 3 0 ports are also compatible with USB 1 0 and 2 0 devices 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out headphone jacks 2 Produce sound when connected to optional powere...

Page 21: ...ill photographs To use the webcam select Start All Programs CyberLink YouCam CyberLink YouCam The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region The...

Page 22: ... to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 14 Chapter 2 Getting to know your computer ...

Page 23: ...ay and releases the hard drive memory module compartment cover 5 Hard drive bay WLAN and memory module compartments Holds the hard drives and contains the wireless LAN WLAN device and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices ...

Page 24: ...port one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 17 or Setting up a new WLAN network on page 19 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 16 Chapter 3 Networ...

Page 25: ...an use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situations You already have an account with an ISP You do not have an Internet account and want to select an ISP from the list provided within the wizard The list of ISP providers is not available in all regions You have selected an unlisted ISP and the ISP has provided you with information such as a speci...

Page 26: ...4 Select a network to connect to 5 Click Connect 6 If required enter the security key 18 Chapter 3 Networking ...

Page 27: ...ely 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet Connecting to a wireless netw...

Page 28: ...ew network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existi...

Page 29: ...4 Keyboard and pointing devices Using the keyboard Using pointing devices 21 ...

Page 30: ...entally when you hold down this key f3 Increases the screen brightness level incrementally when you hold down this key f4 Switches the screen image among display devices connected to the system For example if a monitor is connected to the computer pressing this key alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor Most...

Page 31: ...components and the system BIOS version number Control the bass settings fn b Increases or decreases the Beats Audio bass settings select models only Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system To view and control th...

Page 32: ...k on 2 Integrated numeric keypad Can be used like an external numeric keypad 3 Num lock light On The keypad function is numeric Off The keypad function is navigational Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off Num lock is turned off at the factory For example When num lock is on most keypad keys t...

Page 33: ...s to customize settings for pointing devices such as button configuration click speed and pointer options To access Mouse Properties select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad ...

Page 34: ...ning the TouchPad off and on To turn the TouchPad off and on quickly double tap the TouchPad on off button NOTE The TouchPad light is off when the TouchPad is on 26 Chapter 4 Keyboard and pointing devices ...

Page 35: ...Navigating To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Using pointing devices 27 ...

Page 36: ...Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse 28 Chapter 4 Keyboard and pointing devices ...

Page 37: ...t the far right of the taskbar 2 Right click the Synaptics Pointing Device icon and then click TouchPad Properties 3 Click a gesture to activate the demonstration To turn the gestures on and off 1 Click the Show hidden icons icon in the notification area at the far right of the taskbar 2 Right click the Synaptics Pointing Device icon and then click TouchPad Properties 3 Select the check box next t...

Page 38: ...chPad in an up down left or right motion NOTE Scrolling speed is controlled by finger speed Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together 30 Chapter 4 Keyboard and pointing devices ...

Page 39: ...5 Maintenance Inserting or removing the battery Replacing or upgrading a hard drive Adding or replacing memory modules 31 ...

Page 40: ... battery release latch 3 automatically locks the battery into place To remove the battery CAUTION Removing a battery that is the sole power source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery release latch 1 to release the battery and th...

Page 41: ...2 Remove the battery 3 from the computer Inserting or removing the battery 33 ...

Page 42: ...you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing or installing the primary hard drive To remove or install the primary hard drive follow these steps Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect AC power and external devices connected ...

Page 43: ...he hard drive cable 1 and then remove the 4 hard drive screws 2 6 Pull the hard drive tab upward to release the hard drive and then lift the hard drive out of the hard drive bay Replacing or upgrading a hard drive 35 ...

Page 44: ...rt the hard drive into the hard drive bay 2 Replace the 4 hard drive screws 1 and then connect the hard drive cable 2 3 Align the tabs on the cover 1 with the notches on the computer and then close the cover 2 36 Chapter 5 Maintenance ...

Page 45: ...4 Replace the battery 5 Reconnect AC power and external devices to the computer 6 Turn on the computer Replacing or upgrading a hard drive 37 ...

Page 46: ...nd shut down the computer 2 Disconnect AC power and external devices connected to the computer 3 Remove the battery 4 Slide the battery release latch 1 until the cover is released and then lift up and remove the cover 2 5 Disconnect the hard drive cable 1 gently lift the cable out from under the cable clip 2 and then remove the 4 hard drive screws 3 38 Chapter 5 Maintenance ...

Page 47: ...ard drive tab upward to release the hard drive and then lift the hard drive out of the hard drive bay Installing the hard drive 1 Insert the hard drive into the hard drive bay Replacing or upgrading a hard drive 39 ...

Page 48: ...e cable clip 2 and then connect the hard drive cable 3 3 Align the tabs on the cover 1 with the notches on the computer and then close the cover 2 4 Replace the battery 5 Reconnect AC power and external devices to the computer 6 Turn on the computer 40 Chapter 5 Maintenance ...

Page 49: ...oth memory modules are identical To add or replace a memory module CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power butto...

Page 50: ...al place it in an electrostatic safe container 6 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment pres...

Page 51: ...ap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 7 Align the tabs on the cover 1 with the notches on the computer and then close the cover 2 8 Replace the battery 9 Reconnect AC power and external devices to the computer 10 Turn on the computer Adding or replacing memory modules 43 ...

Page 52: ...elp you safeguard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or driver 44 Chapter 6 Backup and recovery ...

Page 53: ...r the flash drive after setting up the computer for the first time NOTE HP Recovery Manager allows the creation of only one set of recovery discs or one recovery flash drive Handle these discs or the flash drive carefully and keep them in a safe place NOTE If your computer does not include an integrated optical drive you can use an optional external optical drive purchased separately to create rec...

Page 54: ...overy Manager HP Recovery Manager restores only software that was preinstalled at the factory Software not provided with this computer must be downloaded from the manufacturer s Web site or reinstalled from the disc provided by the manufacturer Restoring using the dedicated recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures musi...

Page 55: ...3 Press f9 at system bootup 4 Select the optical drive or the flash drive 5 Follow the on screen instructions Changing the computer boot order To change the boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for a recovery flash ...

Page 56: ...n periodically Before the computer is repaired or restored Before you add or modify hardware or software Guidelines Create system restore points using the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 50 Store personal files in the Docume...

Page 57: ...ect Start Control Panel System and Security Backup and Restore 2 Follow the on screen instructions to schedule and create a backup NOTE Windows includes the User Account Control feature to improve the security of the computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more in...

Page 58: ...odically whenever the computer is functioning optimally NOTE If you revert to a restore point and then change your mind you can reverse the restoration Create a system restore point 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Follow the on screen instructions Restore to a previous date and time To revert to ...

Page 59: ...7 Customer support Contacting customer support Labels 51 ...

Page 60: ...P NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone numbers Locate an HP service cent...

Page 61: ...eed the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provide information about optional wireless devices and the approval ...

Page 62: ...8 Specifications Input power Operating environment 54 Chapter 8 Specifications ...

Page 63: ...should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W or 19 V dc 4 74 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase...

Page 64: ... C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 56 Chapter 8 Specifications ...

Page 65: ...e 11 top 6 connector power 11 D DC plug of external HP power supply 55 Digital Media Slot identifying 10 E esc key identifying 9 external monitor port 12 F f11 46 fingerprint reader light identifying 7 fingerprint reader identifying 8 fn key identifying 9 23 H hard drive installing 36 39 removing 34 38 hard drive bay identifying 15 hard drive light 11 HDMI port identifying 12 headphone audio out j...

Page 66: ...recovery partition 46 recovering from the recovery discs 47 recovery discs 45 recovery system 46 regulatory information regulatory label 53 wireless certification labels 53 restore points 50 RJ 45 network jack identifying 12 S scrolling TouchPad gesture 30 secondary hard drive 38 security cable slot identifying 11 serial number 53 serial number computer 53 setup of WLAN 19 slots Digital Media 10 s...

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