background image

Testing an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:

The computer does not turn on.

The display does not turn on.

The power lights are off.

To test the AC adapter:

1.

Shut down the computer.

2.

Remove the battery from the computer.

3.

Connect the AC adapter to the computer, and then plug it into an AC outlet.

4.

Turn on the computer.

If the power lights turn 

on

, the AC adapter is functioning properly.

If the power lights remain 

off

, check the connection from the AC adapter to the computer

and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.

If the connections are secure and the power lights remain 

off

, the AC adapter is not

functioning and should be replaced.

Contact support for information on obtaining a replacement AC power adapter.

24

Chapter 5   Managing power

Summary of Contents for Pavilion 15-b100

Page 1: ...User Guide ...

Page 2: ...erein First Edition November 2012 Document Part Number 709332 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agreement EULA If you do ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...5 Using an Internet service provider 5 Setting up a WLAN 5 Configuring a wireless router 6 Protecting your WLAN 6 Connecting to a WLAN 7 Using Bluetooth wireless devices 7 Connecting to a wired network 7 Connecting to a local area network LAN 7 3 Enjoying entertainment features 9 Using the webcam 9 Using audio 9 Connecting speakers 9 Connecting headphones 9 Connecting a microphone 9 Checking the s...

Page 6: ...gs 20 Using battery power 20 Displaying the remaining battery charge 21 Charging a battery 21 Maximizing battery life 21 Managing low battery levels 21 Identifying low battery levels 22 Resolving a low battery level 22 Resolving a low battery level when external power is available 22 Resolving a low battery level when a charged battery is available 22 Resolving a low battery level when no power so...

Page 7: ...ing your computer 33 8 Securing your computer and information 35 Protecting the computer 35 Using passwords 35 Setting passwords in the operating system 36 Setting passwords in Setup Utility BIOS 36 Managing an administrator password 37 Entering an administrator password 37 Managing a power on password 37 Entering a power on password 37 Using Internet security software 38 Using antivirus software ...

Page 8: ...ng a BIOS update 42 Using System Diagnostics 43 10 Backing up restoring and recovering 44 Performing a system recovery 44 Creating the restore DVDs 44 Creating a restore image on a USB device 44 Performing recovery using the restore DVD 45 Backing up your information 45 11 Support 47 Contacting support 47 Labels 47 12 Specifications 49 Input power 49 Operating environment 50 13 Electrostatic Disch...

Page 9: ...to Finding your hardware and software information on page 3 and Enjoying entertainment features on page 9 for information Update or purchase antivirus software Learn more at Using antivirus software on page 38 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 44 Fun things to do You know you can watch a YouTube video on the...

Page 10: ...battery disposal information Limited Warranty To access the warranty double click the HP Documents icon located on the desktop or go to http www hp com go orderdocuments Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some co...

Page 11: ...ur computer including optical drives solid state drives SSDs or a secondary hard drive To find out what software is included on your computer 1 Click the Ubuntu Software Center button located on the left side of the desktop in the Launcher and then click Installed at the top of window to display software categories 2 Click a software category to display the installed software for that category Fin...

Page 12: ...N each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Identifying wireless and network status icons Icon Name Description Wireless connected Indicates that one or more wireless devices are on Network Connection connected Indicates that the wired network is connected and active If both wire...

Page 13: ...ess point are often used interchangeably A large scale WLAN such as a corporate or public WLAN typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and f...

Page 14: ...ng WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to email that is not confidential and to basic Internet surfing Wireless radio signals travel outside the network so oth...

Page 15: ... implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices Your computer may have a Bluetooth device depending on the model A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the followin...

Page 16: ...e computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer 8 Chapter 2 Connecting to a network ...

Page 17: ...io record audio or mix audio and video to create multimedia To enhance your listening enjoyment attach external audio devices such as speakers or headphones Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports or the audio out jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s in...

Page 18: ... websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most computers have a video graphics array VGA port which connects analog video devices Some computers have a DisplayPort which connects an optional digital display device su...

Page 19: ... screen only View the screen image on the external device only Each time you press f4 the display state changes If your external monitor is not detected after pressing f4 follow these steps 1 Click the System menu icon at the far right of the top panel and then click Displays 2 Click the Detect Displays button 3 Click the On radio button beneath the display layout If the default monitor is not det...

Page 20: ...one end of the DisplayPort cable to the DisplayPort port on the computer 2 Connect the other end of the cable to the video device and then see the device manufacturer s instructions for additional information NOTE To remove the device cable press down on the connector release button Connecting an HDMI TV or monitor To see the computer screen image on a high definition TV or monitor connect the hig...

Page 21: ...een image on the external device only Each time you press f4 the display state changes Configuring audio settings with HDMI TV HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Click the Sound menu icon at the right of the top panel and then click Sound Settings 2 On...

Page 22: ... The icons on the f1 through f4 and f6 through f12 keys illustrate the assigned function for that key The f5 key performs the function listed in the table below To use an action key function press the key The action key feature is enabled at the factory You can disable this feature in Setup Utility BIOS See Using Setup Utility BIOS and System Diagnostics on page 40 for instructions on opening Setu...

Page 23: ...he contents of the Home Folder f6 Plays the previous track of an audio CD or the previous section of a DVD f7 Begins pauses or resumes playback of an audio CD or a DVD f8 Plays the next track of an audio CD or the next section of a DVD f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key f11 Mutes or ...

Page 24: ...ouchPad gestures To use TouchPad gestures place two fingers on the TouchPad at the same time or use the edges of the TouchPad NOTE TouchPad gestures are not supported in all programs Turning gestures on and off To turn the gestures on and off 1 Click the System menu icon at the far right of the top panel and click System Settings Mouse and Touchpad Touchpad tab 2 Under Scrolling select the gesture...

Page 25: ...tab 2 Under Scrolling select Enable horizontal scrolling 3 Click the x in the top left corner to close the window NOTE Scrolling speed is controlled by finger speed Edge scrolling Edge scrolling allows you to scroll using the edge of the TouchPad When this is selected slide your finger up and down the right side of your TouchPad to scroll vertically When horizontal scrolling has been enabled you c...

Page 26: ...ibernation before shutdown is possible 1 Save your work and close all open programs 2 Click the System menu icon at the far right of the top panel and then click Shutdown Shut Down If the computer is unresponsive and you are unable to use the preceding shutdown procedure try the following emergency procedures in the sequence provided Press and hold the power button for at least 5 seconds Disconnec...

Page 27: ...uter is running on battery power Click the System menu icon at the far right of the top panel and then click Suspend To exit Suspend Briefly press the power button When the computer exits Suspend the power lights turn on and your work returns to the screen where you stopped working Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactiv...

Page 28: ... the top panel and then click System Settings Power icon 2 Change the settings under On battery power and When plugged in as needed Using battery power When a charged battery is in the computer and the computer is connected to external power the computer runs on AC power If the computer contains a charged battery and is running on external AC power supplied through the AC adapter the computer swit...

Page 29: ...attery meter in the notification area may show 100 percent charge before the battery is fully charged Allow the battery to discharge below 5 percent of a full charge through normal use before charging it If the battery has been unused for one month or more calibrate the battery instead of simply charging it Maximizing battery life To maximize battery life 1 Click the Battery menu icon in the top p...

Page 30: ...uter Resolving a low battery level when no power source is available Initiate Hibernation Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external po...

Page 31: ...hasing a new battery when the storage capacity indicator turns green yellow Using external AC power NOTE For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking expansion device WARNING To reduce potenti...

Page 32: ...puter and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is functioning properly If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure If the connections are secure and the power lights remain off the AC adapter is not f...

Page 33: ...wn power source Some devices come with software that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 4 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile inter...

Page 34: ...device 2 Open File Browser by selecting the Home Folder located on the left side of the desktop in the Launcher 3 Click the Eject icon next to the device name in the Devices list on the left pane of File Browser The USB device icon disappears from the list and the device can be safely removed 4 Remove the device NOTE You can also right click the Eject icon next to the device name and select either...

Page 35: ... use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Open File Browser from the Home Folder located on the left side of the desktop in the Launcher 3 Click the Eject icon next to the digital card name in the Devices list on the left pane of File Browser The USB device icon disappears from the list and the d...

Page 36: ... R disc it cannot be changed or erased it is permanent CD Re Writable CD RW which allows you to read information and record information many times to the CD Information on the CD can be erased DVD A digital video disc is a high capacity optical disc It can store more information than a CD A double sided DVD can store up to 17 GB The following DVD formats are available DVD Recordable DVD R or DVD R...

Page 37: ...lot load optical drive It may cause damage to the optical drive 1 Turn on the computer 2 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up 3 Gently slide the disc into the slot load optical drive Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens norm...

Page 38: ...fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open normally 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 30 Chapter 6 Managing and sharing inform...

Page 39: ...he flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Slot load 1 Press the release button 1 next to the drive 2 Remove the disc 2 by holding it by the edges and avoid touching the flat surfaces 3 Place the disc in a protective case Using optical drives 31 ...

Page 40: ...r window click the Check button to check for new software updates 3 Click the box next to each update that you want to install and then click the Install Updates button 4 Click Close after the updates have been installed NOTE To change the settings for software updates click the Settings button on the bottom of the Update Manager window Cleaning your computer Cleaning your computer and external de...

Page 41: ...ve before removing the drive from a drive bay CAUTION Perform this action before shipping storing or traveling with a drive This will help reduce the risk of damage to the computer damage to a drive or loss of information Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it...

Page 42: ...eck the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliance...

Page 43: ...in Setup Utility Unauthorized access to data Firewall software not installed in the Ubuntu operating system by default Operating system updates Unauthorized access to Setup Utility settings and other system identification information Administrator password in Setup Utility Unauthorized removal of the computer Security cable slot used with an optional security cable Setup Utility is a utility acces...

Page 44: ...is not displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility Power on password Protects access to the computer contents After this password is set it must be entered each time you turn on or restart the ...

Page 45: ...ss enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup M...

Page 46: ...e operating system However you may use the Ubuntu Software Center located in the Launcher on the left side of the desktop to download Gufw a free Ubuntu firewall utility To install Gufw 1 Click on the Ubuntu Software Center folder located in the Launcher on the left side of the desktop 2 Enter Gufw in the search bar and press enter 3 Double click the Firewall Configuration icon and then click the ...

Page 47: ...ent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section 1 Loop the security cable lock around a secured object 2 Insert the key 1 into the security c...

Page 48: ...p Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change takes eff...

Page 49: ...xiting Setup Utility To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit Exit Saving Changes and then press enter To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the me...

Page 50: ... or cord 1 Access the page on the HP website that provides software for your computer 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need ...

Page 51: ...n on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostics test while it is running press esc Using System Diagnostics 43 ...

Page 52: ...re discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from a manufacturer you trust because these recovery DVDs are so important You need approximately 3 blank DVD R discs The program states how many discs are needed at the beginning of the process To create restore DVDs 1 Click the System menu icon at the far right of the top panel and then click System Settings ...

Page 53: ...and then press enter 6 Follow the on screen instructions NOTE If you are unable to boot start up your computer and you did not create a system recovery disc you must purchase an Ubuntu Operating System DVD to reinstall the operating system For additional information refer to the Worldwide Telephone Numbers booklet Backing up your information You should back up your computer files on a regular sche...

Page 54: ...the far right of the top panel and then click System Settings Backup icon 2 Click Restore select the location of the backup files and the folder name and then click Forward 3 Under Restore from When select the date of the files to be restored and then click Forward 4 Select the location and folder where the files are to be restored and then click Forward 5 Follow the instructions on the screen 6 C...

Page 55: ... available in a particular language it is available in English E mail HP support Find support telephone numbers Locate an HP service center Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer The labels are in easily accessible locations NOTE The location of the labels affixed to your computer ...

Page 56: ...tification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification l...

Page 57: ... source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W 19 V dc 4 74 A or 19 5 V dc 4 62 A 90 W 18 5 V dc 6 5 A or 19 5 V dc 6 15 A 120 W DC plug of external HP power supply NOTE Th...

Page 58: ...5 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 50 Chapter 12 Specifications ...

Page 59: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Page 60: ... conservation power 22 corporate WLAN connection 7 critical battery level 22 D default settings restoring 41 digital card inserting 27 DisplayPort connecting 12 drive media 19 E electrostatic discharge 51 entering a power on password 37 entering an administrator password 37 external monitor port 10 F factory settings restoring 41 fun things to do 1 H HDMI configuring audio 13 HDMI port connecting ...

Page 61: ...ng 40 starting 40 shipping the computer 33 shutdown 18 slot load optical drive 29 storing battery 22 Suspend exiting 19 initiating 19 system information displaying 41 T temperature 22 TouchPad using 15 TouchPad gestures 17 scrolling 17 traveling with the computer 22 33 48 tray load optical drive 28 turning off the computer 18 U unresponsive system 18 USB cable connecting 26 USB devices connecting ...

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