5
2 Installing HP Remote Console
The HP NetServer’s built-in Remote Console Redirection feature can be used to provide troubleshooting and
diagnostic services. Remote Console Redirection allows you (or a VAR or system administrator) to manage,
monitor and configure a server without traveling to the NetServer site. Using Remote Console Redirection,
you can access and initiate all the configuration and diagnostic features incorporated into the HP NetServer
Utility Partition. The following illustration shows how HP Remote Console Redirection works.
NetServer
At the Server
After setting the server to
receive using the Utility
Partition Console
Redirection feature, the
server may be taken over
by the remote console.
At the Remote Console
Using a modem, the offsite
remote console
workstation, using
pcANYWHERE32, may
dial into and run diagnostic
utilities on the HP
NetServer.
Remote
Console
Modem
Modem
Figure 2-1. HP Remote Console Setup
You (or your customer) may need assistance setting up a NetServer for HP Console, particularly if you are
unfamiliar with DOS prompt computing. In such cases, HP recommends that you first establish phone
contact with an assistant and walk them through the setup defined in "Setup at the HP NetServer" of the
installation steps that follow.
Minimum Server Requirements
In order to use HP Remote Console, your server needs:
•
An installed HP Utility Partition.
•
An external modem or direct connection via one of the HP NetServer’s two serial ports.
•
An HP NetServer Navigator CD-ROM Version E.10.00 or later. (To find the version number, look
on the CD-ROM, opposite the HP logo.) The HP NetServer Navigator CD-ROM includes the Utility
Partition setup and associated files, as well as pcANYWHERE32 communications software.
NOTE
HP recommends that the customer (end user) retain possession of the HP NetServer
Navigator CD-ROM. In case of emergency, the server can be rebooted directly via the
Navigator CD-ROM. Furthermore, remote administration software components are then
available to the end user as needed.
