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Proxy server issues 

If the Web browser software is configured to use a proxy server, it will not connect to the BMC IP 
address. To resolve this issue, configure the browser not to use the proxy server for the IP address of 
BMC. For example, in Internet Explorer, select Tools-> Internet Options-> Connections-> LAN Settings-

> Advanced, and then enter the BMC IP address or DNS name in the Exceptions field. 

Summary of Contents for MicroServe

Page 1: ...HP MicroServer Remote Access Card User Manual Part Number 664489 002 February 2013 Edition 2 ...

Page 2: ...hould be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intended audience This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer...

Page 3: ...figuring the IP address 10 Logging in to BMC Web for the first time 13 Logging in to BMC SMCLP for the first time 14 Configuring BMC 17 BMC Firmware Update User Guide 17 Update BMC Firmware via Web UI 17 Update BMC Firmware under DOS mode 20 Update Firmware under Windows 22 Update Firmware under Linux 24 User account and access 26 Encryption 26 Using Remote Access Card 27 Using BMC Web UI 27 Brows...

Page 4: ...ion 49 Using Virtual Media Configuration 52 Using BMC SMCLP 55 Get CPU Memory Info 56 Get Thermal Reading Get Fan Speed Reading 58 Get Fan Status 61 SMCLP Power Control Function 62 Frequently Asked Questions FAQ 63 Recovering a BMC username and password 63 Verifying that the BMC firmware is functioning 64 Recovering from a BMC firmware crash 64 How to configure BMC 64 Troubleshooting BMC 65 Heartb...

Page 5: ...twork from images on your workstations or on centralized web servers BMC actively participates in monitoring and maintaining server health referred to as embedded health BMC monitors temperatures in the server and sends corrective signals to the fans to maintain proper server cooling In addition to temperature monitoring BMC provides fan status monitoring Server management through IPMI version 2 0...

Page 6: ...he SDR repository IPMI provides a sixteen byte string identifier in each SDR This ASCII based string will need to be interpreted by system management software These tokens will be used in the SDR string identifier field and will provide any distinction needed in addition to the other fields of the SDR External Event Generation The BMC is configured to send its alerts to another event receiver in t...

Page 7: ... s 0 no passwor d 00h 00h 00h RAKP none None None 1 S 01h 00h 00h RAKP HMAC SHA1 None None 2 S A 01h 01h 00h HMAC SHA1 96 None 3 S A E 01h 01h 01h AES CBC 128 4 S A E 01h 01h 02h xRC4 128 5 S A E 01h 01h 03h xRC4 40 6 S 02h 00h 00h RAKP HMAC MD5 None None 7 S A 02h 02h 00h HMAC MD5 128 None 8 S A E 02h 02h 01h AES CBC 128 9 S A E 02h 02h 02h xRC4 128 10 S A E 02h 02h 03h xRC4 40 11 S A 02h 03h 00h...

Page 8: ...l Thermal System event log VKVM VMedia Each high level BMC tab has a menu on the left side of the interface with various options This menu changes every time you select a different high level tab displaying the options available from that tab Each menu option displays a page title which is a description of the information or settings available on that page This page title might not reflect the nam...

Page 9: ...o BMC Web for the first time or Log into SMCLP via a SSH client Logging in to BMC SMCLP for the first time Preparing to setup BMC Before setting up your BMC you must install Remote Access Card and remove VGA cable from embedded VGA connector to VGA connector on the Remote Access Card Since the server will export VGA signal via the VGA connector on this card automatically when the Remote Access Car...

Page 10: ... cable to the VGA port on the Remote Access Card 7 Power on the server it will have BMC functions Configuring the IP address The management processor acquires an IP address and subnet mask using either a dynamic or static process When using dynamic IP address your DHCP server will automatically assign an IP address for BMC Obtain the DHCP IP address using Rom Based Setup Utility with the following...

Page 11: ...for Rom based setup Utility press the F10 key the main screen of the BIOS Setup Utility appears 3 Press the right arrow key to navigate to the Advanced menu 4 Press the down arrow key to scroll to IPMI Configuration Press the Enter key 5 Press the down arrow key to scroll the Set LAN Configuration menu Press the Enter key ...

Page 12: ...sage press F10 for Rom based setup Utility press the F10 key the main screen of the BIOS Setup Utility appears 3 Press the right arrow key to navigate to the Advanced menu 4 Press the down arrow key to scroll to IPMI Configuration Press the Enter key 5 Press the down arrow key to scroll the Set LAN Configuration menu Press the Enter key 6 On BMC LAN Configuration select static 7 Press the down arr...

Page 13: ...C is configured with a default user name and password 1 BMC is connected to the network through a NIC port RJ45 on the Remote Access Card If you want to access BMC via LAN you need to connect the BMC LAN port and the switch via a network cable 2 Get BMC LAN configuration from the RBSU 3 Use these values to access BMC remotely from a network client using a standard Web browser via the IP address of...

Page 14: ...ogging in to BMC for the first time The default values are User name admin Password password After input the default user name and password and click sign in then you will log it successfully Logging in to BMC SMCLP for the first time 1 Get BMC IP address first as last section ...

Page 15: ... SSH client to connect the BMC via the IP address Enter the Host Name IP address and the User Name such as admin Then click the Connect button 3 If connect OK it will prompt Enter Password And enter the password ...

Page 16: ...16 4 Then it will login the CLP console ...

Page 17: ... old BMC firmware work normally and its Web UI can be login Update under DOS mode When BMC firmware crashes you need to use this method to update BMC firmware Update BMC Firmware via Web UI 1 Log in the BMC Web and you can update BMC firmware via Update web page 2 Click Browse button select BMC firmware Phrixus bmc xxxxxxxx and click Open button ...

Page 18: ...18 3 Then click Upload button then click OK to upload firmware 4 Update is running ...

Page 19: ...19 5 Update is finished 6 Connect the Web UI again to check the current BMC firmware version ...

Page 20: ...ble USB flash drive or hard drive 2 Copy the update bat socflash exe DOS4GW EXE and the BMC firmware image all xxx bin to the USB flash drive or hard drive Make sure they are in the same folder directory 3 Boot the system to DOS and run update bat under DOS ...

Page 21: ...21 4 Update is running 5 Update is finished ...

Page 22: ...b UI to check the current BMC firmware version Update Firmware under Windows 1 Copy the socflash exe update bat the BMC firmware image all xxx bin and corresponding driver x86 and x64 into the same directory under Windows ...

Page 23: ...23 2 Click update bat to update firmware 3 Connect the Web UI to check the current BMC firmware version ...

Page 24: ...te Firmware under Linux 1 Copy the BMC firmware image all xxx bin and all files in Linux folder socflash Linux into the same directory under Linux 2 Click update bat under Linux and then click Run in Terminal ...

Page 25: ...25 3 Update is running 4 Connect the Web UI to check the current BMC firmware version ...

Page 26: ... the account is administrator so we recommend changing the default settings after logging in to BMC for the first time from security viewpoint The default user name and password User name admin Password password For more information on how to change a user please refer to configuration chapter about changing user settings through a web browser Encryption BMC provides enhanced security for remote m...

Page 27: ...ate to support SSL connections Users Displays all user information and add a new user Services Web Server configuration IPMI IPMI Over LAN setting Sessions View or kill active sessions Update Update firmware version of Remote Access Card Utilities Provide utility on web browser to reboot Remote Access Card and load factory default value Server Information Power Control Accesses system power to per...

Page 28: ...to get the purpose of every field Network The Network Settings enable you to view and modify network settings for BMC Only users with Administrator or Operator privilege level can change these settings Users that do not have these privileges can view the assigned settings Network Settings The Network page displays the NIC setting Common settings about DNS IPV4 IPV6 settings and VLAN setting From t...

Page 29: ...or 100Mb to match your network settings Duplex Mode enables you to set the duplex mode to full or half to match your network settings Common Settings Enable Dynamic DNS allows registering the ProLiant MicroServer address with the DNS when enabled Host Name when registering the ProLiant Micro Server with the DNS The character set is a z A Z 0 9 underscore _ and dash using between 0 and 64 character...

Page 30: ...C IP address Use this parameter to assign a static IP address to BMC on your network By default the IP address is assigned by DHCP Gateway displays the IP address of the network gateway If DHCP is in use the Gateway s automatically supplied If not enter the network gateway address IPV6 Settings The following options are available to configure IPv6 environment Auto Configuration Lets the server adm...

Page 31: ...st first disable the option that uses DHCP to obtain DNS Sever address VLAN setting Configuration options have been added to support IEEE 802 1q VLAN virtual LAN headers for IPMI over IP sessions on IEEE 802 3 Ethernet VLAN works with VLAN aware routers and switches to allow a physical network to be partitioned into virtual networks where a group of devices on different physical LAN segments which...

Page 32: ...d time span IP Blocking Fail Count Sets the number of login failures attempted from an IP address before the login attempts are rejected The range is 2 to 16 IP Blocking Fail Window Determines the time span in seconds that IP Blocking Fail Count failure must occur to trigger the IP Blocking Penalty Time The range is 10 to 65535 seconds IP Blocking Penalty Time Set the time span in seconds that log...

Page 33: ... save button to save file on your local system 4 Open the file csr txt and copy the request number 5 Build the CSR with Microsoft Certificate service or other OpenSSL tools to generate the certificate 6 Choose advanced certificate request ...

Page 34: ... certificate request by using a base 64 encoded CMC or PKCS 10 file or submit a renewal request by using a base 64 encoded PKCS 7 file 8 Copy the text from cert txt and paste in to the form then click Submit button ...

Page 35: ...e certificate will be pending 10 Open Certification Authority by clicking start Programs Administrative Tools Certification Authority the certificate you requested will be displayed in Issued Certificate item ...

Page 36: ...36 11 Open the requested certificate and select Details tab then click Copy to File button 12 Select the format as Base 64 encoded X 509 CER and click next ...

Page 37: ...37 13 Specify the path and the file name and then click next button 14 Click Finish button the certificate has been exported successfully ...

Page 38: ... button to upload certificate Users This page displays all user information and configuration With Administrator privilege level you can click any User ID number in the Users list to add a user or change the settings then click Refresh button to refresh the User list ...

Page 39: ...4 Enter password in the new password and confirm new password fields 5 Select User Role and IPMI LAN Privilege from the list 6 Click Apply Changes to take effect Services This page allows you to view the services parameters With Administrator or Operator privilege level you can specify the Web GUI s attributes Click the Apply Changes button to execute the changes and restart the Web GUI server ...

Page 40: ...s The session is canceled when the time out is reached Max Sessions is the maximum number of simultaneous sessions allowed for this system Active Sessions is the number of current sessions on the system less than or equal to the setting for Max Sessions IPMI This page allows you to view the IPMI values With Administrator or Operator privilege level you can modify the IPMI Serial attributes and IPM...

Page 41: ... maximum privilege level that can be accepted on the LAN channel Administrator Operator or User Encryption Key allows from 0 to 20 two digit Hex characters and no spaces Sessions Use this page to view information about the active sessions Additionally privileged users can click on the trash can icon to kill an active session ...

Page 42: ...version from website and save it on your local system 3 The remote system needs to connect with network Start to update firmware of Remote Access Card Following procedures are used to update firmware 1 Accessing the firmware page from a web browser 2 On the main menu navigation bar click Update 3 Click Browse to enter the path where the firmware image file resides ...

Page 43: ... the Update button to begin the firmware update process and view the update status When the update is completed the embedded software will reboot automatically If you click the Cancel button the process will be terminated and the embedded software will reboot Utilities Reboot Click Reboot button to reboot the System Factory Default Click Factory Default button to reset System to default Power Cont...

Page 44: ...ity Viewing sensor data from a web browser To access this page from a web browser on the main menu navigation bar click Thermal The thermal screen displays a snapshot of the temperature fans sensor data including sensor reading warning threshold failure threshold Viewing sensors data from Rom Based setup utility 1 Press the F10 key during POST to enter the BIOS Setup Utility 2 Press the right arro...

Page 45: ...ess ESC key to exit and the down arrow key to scroll to System Fan Health Information System Event Log The BMC provides the interface to the System Event Log SEL for the system And provide to capture and stores the IPMI event log for access through a browser CLP BIOS Setup Utility The system event log displays a short description of each system event Recorded events include abnormal temperature fa...

Page 46: ...vent and brief description Accessing the SEL from BIOS SETUP UTILITY 1 Press the F10 key during POST to enter the BIOS Setup Utility 2 Press the right arrow key to navigate to the advanced menu 3 Press the down arrow key to scroll to IPMI Configuration Press the Enter key 4 Press the down arrow key to scroll to System Temperature Configuration Press the Enter key 5 Press the arrow key to scroll to...

Page 47: ...as triggering the generation of an alert The event messages can be selected are Fan Critical Assert Temperature Critical assert and Temperature Warning Assert Filter To configure an action select the desired action on desired event For example Select Power off on fan critical assert filter and click changes Remove one fan from board system will power off after waiting for 60 seconds You can get a ...

Page 48: ... to send the PET trap from the destinations your defined Note IPV4 address only support numerical values between 0 255 This field is required only if its relative checkbox IPv4 Destination 1 2 3 or 4 is checked IPV6 Destination following the instructions of IPv4 Community String Displays the SNMP community name Email Settings This allows you to enable email alert and specify email address to recei...

Page 49: ...n the mother board will not function Using Virtual KVM Configuration The Virtual KVM or vKVM feature is a remote graphic console that turns a supported browser into a virtual desktop and provides control over the display keyboard keyboard shortcuts video settings and mouse of the host server The virtual KVM sessions that display remote host server activities including shutdown and startup operatio...

Page 50: ...50 3 Check the Enabled item and click the Apply Changes button 4 Click Launch KVM Viewer to start a KVM session ...

Page 51: ...esting a reference video frame from the server Select Full Screen to make the Video Viewer enter into Full Screen Mode Select Windowed to exit out of Full Screen mode Select fit to resize the Video Viewer window to the minimum size that is needed to display the server s video This menu item is not available in Full Screen mode Macros keyboard shortcuts These drop down list keyboard shortcuts can b...

Page 52: ...high quality 444 compression configuration The Luminance and Chrominance settings allow for picture color configuration Stats This menu option launches a dialog which displays viewer performance statistics Frame Rate Bandwidth Compression and Packet Rate Help Contents and Index About Contents and Index Inform to get online help by clicking the help link on the vKVM vMedia page About Displays an Ab...

Page 53: ... Insert floppy disk in your local system 2 Start a virtual Media session the Virtual Media will display the list of devices available for mapping in Virtual Media session 3 Select the mapped checkbox for the device A Floppy the option window will be opened Then click yes button on the prompted window Note If you only want to read the mapped device please select read only checkbox before it is mapp...

Page 54: ...in remote system as a real drive with a new drive letter Adding the ISO image 1 Start a virtual Media session and click the Add Image button 2 On the open dialog window select the ISO image file in your local system and click open button ...

Page 55: ...SH CLP is designed for users who prefer a non graphical interface The SMASH CLP chapter describes the syntax and the ways to remote control server If you want to access BMC SMCLP you need to have a SSH client putty or others When BMC is working normally and having valid IP address you can access BMC SMCLP via the SSH client Please refer to Logging in to BMC SMCLP for the first time to get details ...

Page 56: ...ent directory And targets show all the directories under current directory Use cd target command you can enter the existent directory Use cd you can return parent directory Get CPU Memory Info Enter admin1 system1 cpu1 and you can get CPU info with show verb ...

Page 57: ...57 Enter admin1 system1 memory1 and you can get memory info with show verb ...

Page 58: ...MCLP target as below numericsensor1 is the target of CPU_THERMAL sensor numericsensor2 is the target of NB_THERMAL sensor numericsensor3 is the target of AMBIENT_THERMAL sensor numericsensor4 is the target of SYS_FAN sensor Please notice the unit of reading Below pictures show the read method and the related between SMCLP and the Web UI ...

Page 59: ...59 ...

Page 60: ...60 ...

Page 61: ...61 Get Fan Status The target fan1 can show fan status When fan works OK it will show status OK When fan fails it can report the fan fail status As below When fan status is OK When fan is failure ...

Page 62: ... Control Function Under system1 it has the verbs start stop and reset start can power on the server when the server in standby stop can power off the server when the server in working reset can hard reset the server ...

Page 63: ... password under DOS or Linux Example There is a default user admin as the picture below Under DOS Get the user name Ipmitool 20 18 46 2 the value 2 is the User ID Set user password Ipmitool 20 18 47 02 02 password Password is ASCI value 16 bytes Under Linux shell Get the user name Ipmitool raw 0x6 0x46 0x02 the value 2 is the User ID Set user password Ipmitool raw 0x6 0x47 0x02 0x02 password Passw...

Page 64: ...tool raw 0x6 0x4 Recovering from a BMC firmware crash When BMC firmware crashes and you fail to update BMC firmware via BMC WebUI You can attempt to update BMC firmware via PCIE method The update BMC firmware method via PCIE can run without regard to BMC firmware ok or not Please refer to Update BMC Firmware under DOS mode Windows Linux How to configure BMC BMC supports various interfaces for conf...

Page 65: ...tor Power Unit sensor Power Off Power Down was asserted When power off the server Sys Pwr Monitor Power Unit sensor Power Off Power Down was deasserted When power on the server SYS_FAN Fan sensor failure event was asserted When fan unplugged or failed SYS_FAN Fan sensor failure event was deasserted When fan recovers working normally from a failure or unplugged condition CPU_THEMAL Temperature sens...

Page 66: ...ther uncorrectable memory error JVM Support When you want to use the function vKVM or vMedia please make sure that JVM is installed on your client Please see this HP website for the download link Login Issues Use the following information when attempting to resolve login issues Try the default login which is located on the network settings tag If you forget your password an administrator with the ...

Page 67: ...ot connect to the BMC IP address To resolve this issue configure the browser not to use the proxy server for the IP address of BMC For example in Internet Explorer select Tools Internet Options Connections LAN Settings Advanced and then enter the BMC IP address or DNS name in the Exceptions field ...

Page 68: ...use LAN Local Area Network LED Light Emitting Diode MAC Media Access Control NVRAM Non Volatile Memory PCIE PCI Express POST Power On Self Test RBSU ROM Based Setup Utility SEL System Event Log SMASH System Management Architecture for Server Hardware SSH Secure Shell SSL Secure Sockets Layer SNMP Simple Network Management Protocol TCP Transmission Control Protocol USB Universal Serial Bus VLAN Vir...

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