HP Jornada 680 User Manual Download

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Chapter 8

Troubleshooting

155

Problem

Diagnosis

/Remedy

HP Jornada locks up

HP Jornada is locked up.

Connect to AC

when running

power and perform a soft reset. (See the

applications.

Resetting

section in this chapter.)

Note

Check battery power level regularly

to ensure that the main battery is not

running low on power.

HP Jornada does

The display contrast is too light.

Press

alt

not turn on or

to increase contrast. (For more information,

display appears to

see the

Using HP Settings

section in chapter 2.)

be off, even though

power is on.
HP Jornada runs

There is insufficient program memory or the

very slowly.

memory needs to be refreshed.

For detailed

instructions on making more memory

available, see the

Memory management

section

in chapter 7.

You can add additional memory to your

HP Jornada. See the

Accessories

section

in chapter 7 for a list of accessories that

will increase your HP Jornada memory.

Insufficient memory

HP Jornada has run out of program

error occurs when

memory for the application.

running an

application.

For detailed instructions on making more

program memory available, see the

Memory

management

section in chapter 7.

HP Jornada does not

PC Card is not inserted properly or drivers are

detect PC Card.

not installed on your HP Jornada.

Remove

and re-insert the PC Card correctly. If this

does not fix the problem, check the

documentation for the PC Card for

information on installing drivers on the

HP Jornada. (For more information about

compatible PC Card modems, see the

HP Jornada Accessories page at

www.hp.com/jornada.)

Summary of Contents for Jornada 680

Page 1: ...HP Jornada 680 680e Handheld PC User s Guide Part number F1262 90003 Printed in Singapore Edition 1 ...

Page 2: ...ï HP Jornada 680 680e User s Guide ...

Page 3: ... written permission of Hewlett Packard Company except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Microsoft MS MSN PowerPoint ActiveX ActiveSync Outlook InkWriter Windows Windows NT Visual Basic...

Page 4: ...ï HP Jornada 680 680e User s Guide ...

Page 5: ... data 44 Transferring files 51 Transferring PIM data from older palmtop PCs and handheld PCs 52 4 Staying organized 59 Using Microsoft Pocket Outlook 60 Using HP viewer 64 Capturing data with HP quick pad 67 Recording and playing voice memos 69 5 Getting down to business 73 Working with Microsoft Pocket Office 74 Using Microsoft InkWriter 80 Backing up and restoring data 81 Using OmniSolve from La...

Page 6: ...Fine tuning performance 140 Security 145 Traveling with your HP Jornada 147 About system macros 149 8 Troubleshooting 151 Maintaining your HP Jornada 152 Troubleshooting basic problems 153 Troubleshooting remote connections 158 Display 160 Resetting 160 Warranty support and service 163 Appendix A Ergonomics 171 Glossary 175 Index 181 HP software product license agreement 191 ...

Page 7: ...h you and easily upload updated information upon returning to the office A powerful reliable mobile business partner HP Jornada offers you the highest quality in performance and battery life as well as rich programs and utilities designed by Hewlett Packard If you are familiar with Microsoft Windows products and notebook PCs you will notice that your HP Jornada has many of the same characteristics...

Page 8: ...that will help you find the information you want easily A shortcut another way to do something or expanded information about the topic Caution or warning information about the topic This is important information that should be observed to prevent loss of data or damage to your HP Jornada Helpful information related to the topic Finding information This guide describes what is included with your HP...

Page 9: ... the button and the button name will appear To avoid activating the toolbar button drag off the button before lifting the stylus For more information see the Using your HP Jornada section in chapter 2 Troubleshooting This User s Guide information on or connections The Communications Troubleshooter on your desktop PC In the Mobile Devices window click Help and then click Communications Troubleshoot...

Page 10: ...m Conveniently send e mail automatically when you synchronize with your desktop PC See the Synchronizing data section in chapter 3 Take more data with you A desktop Microsoft Word file may take up to 85 percent less space on your HP Jornada See the Transferring files section in chapter 3 Send voice messages to friends and colleagues even those who do not have Windows CE devices You can save voice ...

Page 11: ...ta you need immediately You can even view notes attached to appointments The HP Jornada dialup application leads you through the steps required to configure a dial up connection and to access your e mail and the Web When you are ready to connect just use the convenient dialup window on your HP Jornada desktop The HP Jornada quick pad provides a convenient place to jot down notes names telephone nu...

Page 12: ...n you return to your office Pocket PowerPoint Create professional presentations on your desktop and then take them with you to show on your HP Jornada Or use a PC Card VGA adapter F1252A to project them to an external monitor or VGA projector Microsoft Pocket Outlook On the Start menu point to Programs point to Pocket Outlook and then tap one of the following choices Calendar Never miss a meeting ...

Page 13: ...nada Communication On the Start menu point to Programs point to Commu nication and then tap one of the following choices ActiveSync Synchronize your HP Jornada with your desktop or notebook PC over a network or dial up connec tion from a remote location PC Link Establish the connection between your HP Jornada and desktop PC partner with a single tap Remote Networking Connect to a dial up server RA...

Page 14: ... when you are away from your office by backing up your Pocket Outlook data or your entire device to a CompactFlash or PC Card On the Start menu point to Programs point to HP Utilities and then tap one of the following choices HP settings Adjust screen controls and sound volume to suit any work environment Or choose from four preset profiles for different environments and change all options with th...

Page 15: ...track of the time anywhere in the world and display useful travel information for both your home city and the city you are visiting bFIND Search for a word or text string in any database file file name or e mail message stored on your HP Jornada OmniSolve Perform complex mathematical and business calculations with this full featured calculator from Landware Games Solitaire Pass the time at the air...

Page 16: ...10 HP Jornada 680 680e User s Guide ...

Page 17: ...rk for you and you will have a brief introduction to Windows CE When you have finished this chapter you will have all the infor mation you need to begin working with your HP Jornada This chapter includes step by step instructions to help you Identify the hardware features of your HP Jornada Install the main batteries Connect the AC adapter Activate the backup battery Run the Windows CE Welcome Wiz...

Page 18: ...ch screen section in this chapter Appointment notification LED Notifies you of scheduled appointments alarms and reminders For more information on setting alarms and reminders see the Using Microsoft Pocket Outlook section in chapter 4 Recording LED Indicates that Voice Recorder is recording or playing a voice memo Audio buttons Enable you to record and play voice memos without even opening your H...

Page 19: ...cons Scroll through documents switch applications or open programs and files with the touch of a button See the Customizing the HP hot keys and hard icons section in chapter 7 Microphone Allows you to record voice memos Reset button Quickly reinitializes the Windows CE operating system Warning When you reset your HP Jornada you will lose all unsaved data in any open documents See the Resetting sec...

Page 20: ...d is installed CompactFlash Type I card slot Enables you to add storage memory or use accessories on CompactFlash cards For more information see the Using PC Cards and CompactFlash Cards section in chapter 7 For a list of recommended accessory cards go to the HP Web site at www hp com jornada PC Card Type II card slot Enables you to use PC Cards also called PCMCIA Cards to expand memory connect to...

Page 21: ...ok data or connect your HP Jornada directly to a printer external modem or other device For more information see the Connecting for the first time section in chapter 3 SettingupyourHPJornada Follow the steps in this section to start using your HP Jornada for the first time As part of the setup process you will install the main battery activate the backup battery turn on the device and complete the...

Page 22: ...of your HP Jornada as shown in the following diagram This bottom view of the HP Jornada shows how to install the main battery To install the main battery 1 Place the main battery in the battery slot on the bottom of your HP Jornada and push firmly until it snaps into place After you install the main battery your HP Jornada will turn on automatically However you should connect the AC adapter and ac...

Page 23: ...apter To avoid running out of battery power you can operate your HP Jornada on AC power using the supplied AC adapter The AC adapter accepts 100 to 240 V enabling you to connect to AC power anywhere in the world When you travel you may need adapters to accommodate different electrical outlets but the HP Jornada AC adapter will safely convert AC line voltage to the DC voltage required by your HP Jo...

Page 24: ...g the backup battery The backup battery protects your data when the main battery runs out of power The backup battery does not provide enough power to operate your HP Jornada but it will preserve your data while you replace the main battery or while you connect to AC power to recharge The 3 V CR2032 coin cell backup battery is preinstalled When you begin using your HP Jornada you do not need to re...

Page 25: ...an also use your fingertip to tap the touch screen but the stylus provides the greatest accuracy For convenience the stylus is stored in the stylus slot on the front of the HP Jornada To remove the stylus push on the stylus to release the catch as you slide it out of the slot The top of the stylus pops up to make it easy to remove the stylus Pressing the top has no effect on the stylus function To...

Page 26: ... brightness and contrast of the display to compensate for different lighting conditions and viewing angles You can use the keyboard to adjust both contrast and brightness To adjust screen brightness and contrast 1 To adjust the contrast hold down the alt key as you press or 2 To adjust the brightness hold down the alt key as you press or To maximize battery life minimize the brightness setting and...

Page 27: ...e the touch screen to align the image on the screen with the touch sensitive coating The first screen of the Welcome Wizard prompts you to calibrate the touch screen by tapping a series of targets at different locations on the screen From time to time you might notice that the accuracy of your stylus tap diminishes When this happens you can return to this screen to calibrate your touch screen To c...

Page 28: ... system clock to monitor your alarms and appointments as well as to ensure proper synchroniza tion of the most current files and appointments with your desktop PC So make sure you set the correct time and date To set the time type the current time in the box below the clock face or drag the hands on one of the clocks to the correct time To set the date tap the current date on the calendar Tap or t...

Page 29: ... Settings topic in online Help Configure modem for your country By default the built in modem in your HP Jornada model 680 only is set for use in the United States To use your modem in another country you must first set the modem configuration using the HP country selector application When you complete the Welcome Wizard HP country selector starts automatically and prompts you to select your count...

Page 30: ...business and personal information up to date and close at hand Windows CE Services with ActiveSync increases the power of your HP Jornada by letting you synchronize the information on your desktop or notebook PC with your device Using the Start menu and Taskbar Use the Start menu to open settings online Help recently used documents and programs such as the HP Applications Just tap Start and then t...

Page 31: ...information about a program on the Start menu tap Help and then tap the program name For Windows CE Help tap the button in any program or dialog box where it appears To learn the function of a specific button or control tap and hold on a toolbar button and its name will appear in a ToolTip Drag the stylus off the toolbar button before lifting to avoid activating the button Online Help uses the sam...

Page 32: ...da will auto suspend after 3 minutes while running on battery power For more information on these options and tips for conserving battery power see the Managing battery power section in chapter 7 Using the HP Jornada keyboard To provide full functionality in a smaller size the HP Jornada keyboard lets you accomplish common tasks with a few convenient key combinations To turn the caps lock on or of...

Page 33: ...haracters repeat when you hold down a key To open the Keyboard control panel press K Using HP Jornada settings The HP Jornada settings application gives you access to many useful controls Use the HP Jornada settings control panel to Adjust your screen brightness and contrast in different lighting conditions Adjust speaker volume or quickly mute all sounds Check the remaining battery power Check th...

Page 34: ...rd and play voice memos without even opening the cover For more information on recording voice memos see the Using Voice Recorder section in chapter 4 The red recording LED indicates that your HP Jornada is recording Simply speak into the microphone to record your notes When you use the audio buttons to play or record voice memos your HP Jornada will turn on The device will turn off automatically ...

Page 35: ...hat has Microsoft Windows CE Services installed You will learn to Connect to your desktop PC Set up Windows CE Services Establish a partnership between your HP Jornada and your desktop PC Use Windows CE Services to browse the contents of your HP Jornada Synchronize Microsoft Pocket Outlook data and e mail messages with Microsoft Outlook or Schedule and Exchange Transfer files between your HP Jorna...

Page 36: ...compares the data on your device with your desktop PC and updates both computers with the most recent information For example Keep your Pocket Outlook data current by synchronizing your HP Jornada with your choice of Microsoft Outlook Microsoft Schedule or Microsoft Exchange on your desktop PC Inbox synchronization with Schedule and Outlook Express are not currently supported Synchronize Word and ...

Page 37: ...l client Exchange or Outlook You may need to restart your PC after installing each component The Desktop Software for Microsoft Windows CE compact disc includes the following software options for your desktop PC Windows CE Services Enables you to connect your HP Jornada to a desktop or notebook PC running Win dows 95 or Windows NT Microsoft Exchange Update Adds an option to the Tools menu in Excha...

Page 38: ...NT Service Pack 3 System updates for Windows NT There are many Windows CE programs available including freeware and shareware Go to www microsoft com windowsce or try searching the Web on the keyword Windows CE to find additional programs for your HP Jornada Be sure to install only programs that are compiled for SH3 processors Installing Windows CE Services The minimum PC requirements for running ...

Page 39: ...u restart your PC the Windows CE Services Get Connected dialog box appears prompting you to connect your HP Jornada If you connect using the docking cradle or sync cable connect your device as described in the next section Connecting by serial connection and then click Start If you connect by infrared click Cancel and then skip to the section Connecting by infrared later in this chapter Connecting...

Page 40: ...le 3 Turn off your HP Jornada and disconnect any cables telephone cable AC adapter sync cable etc from your HP Jornada 4 Connect the AC adapter to the DC jack on the back of the docking cradle and then plug in the power cable Do not connect your HP Jornada to more than one source of AC power You must disconnect the AC adapter from your HP Jornada before placing in it in the docking cradle to avoid...

Page 41: ...and synchronize by infra red For more information see the Connecting by infrared section in this chapter To connect directly without the docking cradle 1 If it is attached disconnect the telephone cable from your HP Jornada 2 Connect the AC adapter to the DC jack on the right side of the HP Jornada and then plug in the power cable 3 Insert the 9 pin end of the sync cable into a serial port on your...

Page 42: ...and up to two desktop PCs for example your home PC and your office PC If you regularly synchronize your HP Jornada with both desktop PCs you can ensure that important files contacts and calendar information are always up to date and identical on both desktop PCs as well as on your HP Jornada If your HP Jornada has more than one desktop PC partner you cannot synchronize e mail messages A single des...

Page 43: ...d be the make and model of the device for example HP Jornada 680 H PC or a property control number You can later change the device name and description by using the Communications control panel on your HP Jornada On the Start menu point to Settings tap Control Panel and then double tap the Communications icon The wizard also prompts you to choose settings for synchro nization If you enable synchro...

Page 44: ...e communicating at the same baud rate To check the baud rate on your desktop PC click Communi cations on the File menu of the Mobile Devices window You can check and change the baud rate on your HP Jornada by using the Communications control panel On the Start menu point to Settings tap Control Panel and then double tap the Communications icon Verify that the sync cable from your docking cradle or...

Page 45: ...ply to enable the connec tion again If these steps fail to correct the problem use the Windows CE Services Communications Troubleshooter The Commu nications Troubleshooter provides detailed diagnostic steps to identify and correct common problems To start the Communications Troubleshooter 1 On the desktop PC Start menu point to Programs point to Microsoft Windows CE Services and then click Mobile ...

Page 46: ...ick Mobile Devices 2 On the File menu in the Mobile Devices window click Communications 3 Under Device Connections via Serial Port click Enable Auto Connect If you use the COM port of your desktop PC for other devices or if you have disconnected your HP Jornada and need to re establish the connection you can establish a manual connec tion using the PC Link program on your HP Jornada To connect man...

Page 47: ...he instructions that came with your infrared port The Desktop Software for Microsoft Windows CE compact disc also includes infrared device drivers for Windows 95 To configure Windows CE Services for infrared connection 1 Insert the Desktop Software for Microsoft Windows CE compact disc into the CD ROM drive on your desktop PC and then run Setup exe 2 Click Optional Components and then select the W...

Page 48: ...onnectingtoanotherPC In some cases you may need to connect your HP Jornada to a desktop PC other than your partner Or if you have logged on to your desktop PC under a different user name or performed a full reset of your H PC your desktop PC will not recognize your HP Jornada as its partner In these cases when you connect your HP Jornada to the desktop PC the New Mobile Device Detected dialog box ...

Page 49: ...ose Restore rather than Synchronize or Browse For more information see the Backing up and restoring data section in chapter 5 BrowsingyourHPJornadadesktop While your HP Jornada is connected to a desktop PC you can use Windows CE Services to browse the contents of your HP Jornada from your desktop Your HP Jornada appears as an icon in the Mobile Devices window on your desktop PC When you double cli...

Page 50: ...Windows CE Services with ActiveSync enables you to synchronize data between your HP Jornada and desktop PC so the names you add to your Contacts database and the appointments you add to your Calendar while traveling can be automatically updated on your desktop PC when you return You can also synchronize messages in your HP Jornada Inbox with Microsoft Outlook or Microsoft Exchange on your desktop ...

Page 51: ...e the Calendar Contacts or Tasks information on your HP Jornada with information stored in Outlook or Schedule on your desktop PC E mail messages Share messages between selected folders in your HP Jornada Inbox and Microsoft Exchange or Outlook on your desktop PC For more information see the Synchronizing e mail messages section in this chapter Files Synchronize the contents of the Synchronized Fi...

Page 52: ...chronizes only 2 weeks of calendar data by default Resolving synchronization conflicts If the same item for example an appointment or a task has been modified on both the desktop PC and on the HP Jornada ActiveSync will indicate that a Synchroniza tion conflict has occurred When the Resolve Conflicts dialog box appears you can either resolve the conflict by selecting one of the items to replace or...

Page 53: ...he Inbox folder on your desktop computer to the Inbox folder on your HP Jornada by default only the messages received in the past 3 days are synchronized and no attachments are copied Messages on the two computers are linked So for in stance if you delete a message on your HP Jornada it will also be deleted on your desktop PC the next time you synchronize Messages in the Outbox folder on your HP J...

Page 54: ...your corporate network To access a PC on your corporate network from a remote location you must have an account provided by your network administrator and you must set up a connection to your network server using HP dialup see chapter 6 In addition you must set up the target PC to receive your calls as follows The target PC must be turned on Windows CE Services must be set up on the target PC See ...

Page 55: ...n for further instructions Windows CE Services must be set up on the target PC for instructions see the Installing Windows CE Services section in this chapter The Auto Connect option should be set to At all times Windows CE Services must be running and the Waiting for mobile device to connect status message should appear in the Mobile Devices window In the Windows CE Services Properties dialog box...

Page 56: ...esses and then tap OK 7 Tap Next and then fill in the telephone number you wish to dial Tap Finish A new icon appears labeled with the name you chose in your Remote Networking folder This connection will also appear in your remote synchronization dialog box To set a dialing location for a Remote Networking connection double tap the icon for the connection in the Remote Networking folder In the Dia...

Page 57: ...d Paste commands on the Edit menu Some files may need to be converted before you can use them on your HP Jornada By default Windows CE Services automatically converts files to the appropriate file type However you can choose not to convert files or you can specify the conversions for each file type by changing options in the File Conversion Properties dialog box To set file conversion options 1 Op...

Page 58: ...py all files folders and programs you have added from an older model Windows CE device to your HP Jornada The transfer process you follow and the type of data that can be migrated depends on the make and model of the palmtop or handheld PC and whether it uses Windows CE Services to connect to your desktop PC Migrating data from older Windows CE palmtop PCs If your data is stored on a palmtop or ha...

Page 59: ... the Communications Owner and World Clock alarm settings on your palmtop PC Also note Options and User Preferences settings for third party programs These settings are not restored automati cally 5 Disconnect the palmtop PC 6 If H PC Explorer version 1 0 is set up on your desktop uninstall it using the Remove Programs control panel For more information refer to online Help on your desktop PC 7 Ins...

Page 60: ...ion Utility for HP devices only to import the data into Schedule 7 0a on your desktop PC After you have imported the data into Schedule you can update the information on your HP Jornada by synchronizing with Schedule using Windows CE Services 2 2 The HP PIM Translation Utility is available on the HP Jornada Handheld PC compact disc included with your HP Jornada This procedure migrates only Phone B...

Page 61: ...anslation activity 5 When the translation is complete a message ap pears Click OK to return to the Welcome screen Limitationonappointmenttranslation Although the Appointment Book applications on the HP 100LX 200LX palmtop PCs and HP OmniGo 100 120 organizers and the Calendar application on the HP Palmtop PC support daily weekly monthly and yearly repeated events the Schedule application supports o...

Page 62: ...ou have not modified the Phone Book database field structure the translation is straightforward The suggested mapping appears in a table in the Phone Book Translation Field Map screen The left column shows the names of fields extracted from the Phone Book data file Only the fields that have data are included The right column shows the names of Schedule fields An arrow in the center column indicate...

Page 63: ...after the first word you can choose one of two options for its mapping Last name First name default Name1 Name3 Name2 maps to Name1 Last Name and Name3 Name2 First Name First name Last name Name1 Name3 Name2 maps to Name1 Name3 First Name and Name2 Last Name In all cases Last name is mapped to a single word with any additional words such as Name3 becoming part of First name Mappingadditions If a f...

Page 64: ...the left column should not be mapped to any thing click None from the drop down list for the corre sponding cell in the right column The None option is not available for the Name field Translationstatusreview After each translation is finished whether it completed successfully or was interrupted the results are written onto the Status screen Click the Status button on the Welcome screen to see the...

Page 65: ...re that the Pocket Outlook databases on your HP Jornada are always up to date with the Microsoft Outlook or Schedule data on your desktop Pocket Outlook also lets you set alarms and reminders so that you never forget an appointment or meeting And if you want a personal reminder you can record voice memos to yourself with Microsoft Voice Recorder In this chapter you will find information about and ...

Page 66: ...ogram on your desktop PC either Outlook or Exchange or by connecting directly to your mail server through an Internet or network account To start Pocket Outlook 1 On the Start menu point to Programs point to Pocket Outlook and tap either Calendar Con tacts Inbox or Tasks or Tap one of the Calendar Contacts Inbox or Tasks hot keys To switch quickly from one Pocket Outlook applications to another ta...

Page 67: ... a meeting request they can choose to accept or decline the meeting If they accept the meeting is automatically placed in their schedule In addition their response is automati cally sent back to you and your calendar is updated Before you can send a meeting request you must enter e mail addresses in Contacts and set up Inbox to send and receive messages see the Using Inbox section in chapter 6 To ...

Page 68: ...minder Options You can silence an alarm without even opening your HP Jornada by pressing the blinking alarm notification LED on the cover Managing names and addresses with Contacts The Contacts program maintains a list of your friends and colleagues so that you can easily find the information you are looking for whether you are at home or on the road Using the infrared port you can also quickly sh...

Page 69: ...oad with Tasks The Tasks program helps you keep track of what you need to do Enter the details for a task on the task card and then assign a category You can even associate a date with the task and then set a reminder for yourself You can sort the list on any column by tapping the column heading the column used for sorting the list displays a triangle in the heading If you sort by status active ta...

Page 70: ...il messages section in chapter 3 UsingHPviewer HP viewer gives you a quick and versatile way to view the information in your Pocket Outlook Calendar Contacts and Tasks databases HP viewer displays the information you choose in as much detail as you want including detailed contact information tasks and notes on a single screen or all the appointments and tasks scheduled for a single day a week or u...

Page 71: ...all Calendar views To switch to Pocket Outlook 1 On the Go menu tap the appropriate program or view HP viewer displays the current date and your next scheduled appointment below the toolbar in the Today Banner of the HP viewer window To quickly view detailed information about the appointment tap the appointment title in the Today Banner To switch between Calendar Contacts and Task information 1 Ta...

Page 72: ...p to 7 days that you select To enable Day Zoom in n Month View Month View or Week View press the spacebar to display appointments and tasks for the selected date s Tap an icon next to an appointment or event to expand a note or to display more information about that appointment or event You can set HP viewer to always display Day Zoom for the date you select by tapping on the toolbar Week View ena...

Page 73: ...ab To jump to contacts that begin with the second letter on the tab tap the tab again To change the field on which the contact list is sorted tap the field name at the top of the list and then choose a field from the Select Primary Key dialog box Viewing Tasks information You can also use HP viewer to view task information for any field including Notes Type in the Find Task box to display only tas...

Page 74: ...pad or send them to the appropriate database such as your Contacts or Tasks list To start HP quick pad 1 On the Start menu point to Programs point to HP Applications and tap HP quick pad or Press the HP quick pad hot key To save information in HP quick pad 1 On the File menu tap New Page to create a blank notepad page 2 Tap once in the notepad area and then type the information you want to save 3 ...

Page 75: ...ew Pocket Word Document to create a Pocket Word document containing the selected text 3 In the dialog box that appears add any necessary information for example the start or end date of a task or appointment or addressees for an e mail message and then tap OK Recordingandplayingvoicememos You can use Microsoft Voice Recorder to quickly capture thoughts reminders and ideas Since your recordings are...

Page 76: ...begins The red recording LED indicates that recording is in progress 2 Speak into the microphone to record your voice memo 3 To stop recording release the record button Two beeps indicate that recording has stopped After you have finished recording your HP Jornada remains on until it auto suspends according to the options you set in the Power control panel If you have enabled password protection f...

Page 77: ...kip to the next recording press play next To replay the previous recording press play previous To pause playback press record To resume playback press either play next or play previous within 10 seconds of pausing To record and to play a voice memo from within Voice Recorder 1 On the Start menu point to Programs point to Accessories and then tap Voice Recorder or Press the Voice Recorder hot key 2...

Page 78: ...memory Delete voice memos you no longer need Select the record ing in the list and then tap Delete on the File menu Note that voice memos are deleted immediately they are not moved to the Recycle Bin and cannot be recovered Adjust the amount of storage memory available on your HP Jornada using the Memory tab in the System control panel Add more memory to your device with a CompactFlash Card or PC ...

Page 79: ...ed programs to help you calculate expenses and conduct searches Your HP Jornada also includes the HP Jornada backup application which keeps things running smoothly In this chapter you will learn more about Microsoft Pocket Office which includes Microsoft Pocket Word Microsoft Pocket PowerPoint Microsoft Pocket Excel Microsoft Pocket Access Microsoft InkWriter HP Jornada backup application OmniSolv...

Page 80: ...ker is provided to verify spelling accuracy and you can quickly format text using buttons and menu commands similar to those found in Microsoft Word on your desktop PC You can access international characters and symbols for currencies from the Tools menu Pocket Word allows you to save documents in several file formats so that your files can be opened by other users or other programs If you transfe...

Page 81: ...ur desktop PC and transfer the presentation to your device You cannot create slides on your HP Jornada however you can customize the title slide in the presentation and change the order of the subsequent slides to suit a particular client or audience You can show the presentation directly on your HP Jornada or you can use an HP VGA out card to connect an external monitor or a projector and show th...

Page 82: ...nge the presentation display and slide advance options on the Tools menu tap Set Up Show 5 To show the presentation tap View Show on the View menu If you chose Manual under Presenta tion Display in step 4 use the Previous and Next buttons to control the slides You can tailor a presentation by adding a new title slide to your presentation To do so tap Title Slide on the Tools menu To show a slide p...

Page 83: ...to easily view different areas of a large worksheet You can also freeze the top and leftmost panes in a worksheet to keep row and column labels or other data visible as you scroll through a sheet Pocket Excel allows you to save workbooks in several file formats so that your files can be opened by other users or other programs If you transfer workbooks between your HP Jornada and desktop PC Windows...

Page 84: ...You can open the database and update data in the corresponding tables or you can fill out electronic forms Eventually you should synchro nize the new information with a larger database on your desktop PC or your corporate network You can also use Pocket Access to create new databases tables and SQL procedures directly on your device Programmers can use Microsoft ActiveX Data Objects for Windows CE...

Page 85: ... Integer data type To enter smaller numbers select the Small Integer data type 7 To set the size limit of a field enter an amount in the Field Size box You cannot change field sizes after the table is saved 8 To index the field select Yes from the Indexed list Indexing a field allows Pocket Access to find and sort information faster for that field 9 Repeat these steps until you have created all th...

Page 86: ...e HP parallel printer cable see the HP parallel printer cable User s Guide To print directly to a printer via infrared 1 Open the file or document you want to print 2 On the File menu tap Print The Print dialog box appears 3 Choose the PCL printer you will be printing to and select the IrDA port option 4 Set other print options as necessary 5 Tap OK and then line up the infrared port on your HP Jo...

Page 87: ...should back up your HP Jornada data frequently You can back up your HP Jornada two convenient ways Use Windows CE Services to back up all data to your desktop PC Use the HP Jornada backup application to back up all data or only PIM data HP quick pad Contacts Calendar and Tasks databases to a PC Card or CompactFlash Card or to internal memory Using Windows CE Services Backup at your PC The Windows ...

Page 88: ...ur data even while you are traveling or while you are away from your desktop PC HP backup lets you choose to back up all data or only PIM data Calendar Contacts and Tasks and HP quick pad notes For informa tion on using CompactFlash Card accessories with your HP Jornada see the Using PC Cards and CompactFlash Cards section in chapter 7 If you have both a CompactFlash Card and aPC Card installed tw...

Page 89: ...p Restore all data or Restore PIM databases 3 Select the backup file you want to restore and then tap Restore When you restore your HP Jornada must have the same regional settings as when you completed the backup Otherwise you will not be able to restore the files To change regional settings on the Start menu point to Settings tap Control Panel and then double tap the Regional Settings icon Select...

Page 90: ...our HP Jornada and configure your modem If you are using an external or PC Card modem follow the instructions included with the modem to install and configure it for use with your HP Jornada For more information on connecting a telephone line to your HP Jornada and setting dialing options see the Connect the telephone line section in chapter 6 To start bFAX Pro 1 On the Start menu point to Program...

Page 91: ...ent containing that search string bFIND includes default script files for the standard Windows CE programs databases and file types These script files help bFIND interpret search results and drive other applications to complete the searches that are started within bFIND You can search any or all of the following areas E mail messages Contacts Appointments and Tasks databases Other databases Pocket...

Page 92: ...86 HP Jornada 680 680e User s Guide ...

Page 93: ...ovides information that allows you to Decide why and how you want to connect Set up your HP Jornada to access personal e mail and the Internet Set up your HP Jornada to access corporate e mail and your network or PC when you are away from the office offsite Set up your HP Jornada to access corporate e mail and network resources when you are in the office onsite Set up additional connections with t...

Page 94: ...to corporate e mail and network services when you are onsite at your company Have more than one e mail account for example personal and business Want access to your CompuServe mail Your answers to these questions will help you determine which equipment you can use in combination with your HP Jornada to keep in touch online The following illustra tion depicts the different solutions to your online ...

Page 95: ...ovider ISP will provide you with important information such as a user name password dial up telephone number server names and so on A dial up connection set up on your HP Jornada HP dialup makes this step easy Access to a telephone line You can connect to an analog telephone line with your HP Jornada 680 Or if you have the HP Jornada 680e you can connect to the telephone line supported by your PC ...

Page 96: ... for use with your HP Jornada Getting an account with an Internet service provider To access the Internet and e mail you will need to contact an ISP to set up a PPP account SLIP accounts are offered by some ISPs instead of PPP accounts Your HP Jornada supports the use of SLIP as well as PPP Your ISP will be able to give you all the configuration information you need to connect your HP Jornada to t...

Page 97: ...type of information you will need to provide ISP connection The first section of the setup program allows you to save and name your ISP connection You can create more than one connection for example one connection to your corpo rate network and one to your personal ISP Choose a connection name that will make it easy to determine which connection you want when you are ready to dial up At this point...

Page 98: ...e HP dialup will prompt you to enter the following information UserID and password The user name UserID and password you use to access your e mail account may be the same as the user name and password you use to connect to your ISP However some ISPs assign a different name and password for this service Service type Your ISP may use POP3 or IMAP4 for receiving mail In addition some ISPs use SMTP Si...

Page 99: ...ent the settings used by many ISPs If you are not sure or you do not have guidance from your ISP try the default settings Fill in your E mail service information Web service information If you choose to configure Web services HP dialup prompts you to set options such as your Home and Search pages AutoDial and Auto Disconnect plus Advanced options Advanced options include enabling cookies caching a...

Page 100: ...ching up to 10 of available memory and set security levels with this option Advanced security settings include the option to select from two versions of SSL Secure Socket Layer or PCT Private Communication Technology These protocols maintain the security and integrity of the transmission channel by using encryption authentication and message authentication codes When you use HP dialup to connect t...

Page 101: ... HP dialup you can create another by tapping the Edit button next to the Connection box in the HP dialup window Then tap Create New Connection Connecting the telephone line After you have configured your connection to your ISP you are ready to connect your telephone line to your built in modem or PC Card modem and then dial in Use this procedure to connect to an analog telephone line Follow the in...

Page 102: ...our desktop The HP dialup window appears 2 Select a location and a connection from the drop down boxes and then tap Continue 3 In the HP dialup dialog box confirm the user name and password you use to connect to your ISP and then select the modem you will use to dial the call 4 Check the telephone number and then tap Dial A progress message appears to tell you when you are connected to your ISP an...

Page 103: ...hen it is not in use Connecting to corporate e mail and network from offsite If you want dial up access to corporate e mail and Internet services when you are offsite you will need An installed modem If you have the HP Jornada 680 you have an internal modem so you are ready to go If you have the HP Jornada 680e you can choose from a variety of available PC Card modems For more information about co...

Page 104: ... modems For more information about compatible PC Card modems go to the HP Jornada Accessories page on the Hewlett Packard Web site at www hp com jornada Follow the manufacturer s instructions included with the PC Card modem to install and configure it for use with your HP Jornada Establishing a network dial up account Before you can log on to your network using a modem you must establish a network...

Page 105: ... service if you choose E mail service as an option Setting up a Web service if you choose Web Service as an option In this case the Web may be your corporate intranet or the Worldwide Web Setting up a dialing location You will have the opportunity to set the following options during the dial up configuration process Service provider connection This portion of the program allows you to name and sav...

Page 106: ...erver assigned addresses option and type the addresses When you enter the IP address you can also choose to use SLIP Serial Line Internet Protocol if your network uses this protocol PPP Point to Point Protocol is the default protocol for this option but SLIP is supported as well If you have a SLIP account select the Use SLIP check box during the IP setup portion of the HP Jornada dialup configurat...

Page 107: ... attachments to e mail messages You can also set e mail services to Disconnect after actions are performed Check for new mail at specified intervals Display a message or sound an alarm when new mail arrives Only display messages from a specified number of recent days Download only message headers you can review headers and decide whether to download message bodies the next time you connect Downloa...

Page 108: ...atically from your Web service when an application such as Inbox or Pocket Internet Explorer requires access Remember that your device needs to be connected to the telephone line before a connection is possible Pocket Internet Explorer appearance Select the appropriate check box to show pictures play sounds or make the Web page fit in your device screen Turning off pictures and sounds can increase...

Page 109: ... for dialing from your home After you collect the necessary information you are ready to start HP dialup To create your connection profile 1 Double tap the HP dialup icon on your HP Jornada desktop 2 Fill in the information requested in each screen 3 When you are finished tap Done After you complete this configuration process you can select the connection profile from the drop down list in the HP ...

Page 110: ... your PC Card modem following the instruc tions provided by your modem manufacturer If your HP Jornada has an internal modem model 680 use the HP country selector application to configure the modem for use with your country s telephone system before you connect For more information see the Traveling with your HP Jornada section in chapter 7 Dialing in Use HP dialup to dial in to your network To co...

Page 111: ...et Explorer to browse your corporate intranet or the Web For more information refer to the Sending receiving and processing your e mail and Browsing the Web or your intranet with Pocket Internet Explorer sections in this chapter To disconnect from the network 1 Double tap the HP connection icon in the status area of the taskbar 2 In the HP dialup window tap Disconnect Connecting to corporate e mai...

Page 112: ...ada Install the PC Card NIC in the PC Card slot on your HP Jornada and then attach the net work cable according to the instructions provided by your card manufacturer In addition to the PC Card NIC you will need to install the appropriate driver software to configure the NIC Driv ers for Proxim 7400 and Socket LP E LAN cards are in cluded on the HP Jornada Drivers for other cards must be obtained ...

Page 113: ...to a network resource Connecting the network cable and logging on The final step before you can log on to the network is to connect your NIC to the network cable Follow the manufacturer s instructions included with your PC Card and contact your network administrator for further assistance Now you can log on just as you do from your desktop PC To log on to the network with your HP Jornada 1 Insert ...

Page 114: ...t recently used Internet and network resources so you will not have to type the path each time Select a network path or URL from the drop down list Creating and modifying connections You may set up more than one connection using HP dialup for example you may create separate connections for access to your personal e mail and for network access After you have set up the first e mail Internet or netw...

Page 115: ...onnection you wish to make Refer to sections earlier in this chapter 5 When you are finished tap Done Your new connection or location will appear in the drop down list in the HP dialup window To modify an existing connection or location 1 Double tap the HP dialup icon on your desktop 2 Select the connection or location that you want to modify from the drop down lists 3 Tap Edit 4 In the Connection...

Page 116: ...lorer sections later in this chapter Connect your HP Jornada to a telephone line To set up a Remote Networking connection 1 If your HP Jornada does not have a built in modem install a PC Card modem 2 Get the following information from your service provider ISP or network administrator dial up access telephone number user name password and domain name 3 On the Start menu point to Programs point to ...

Page 117: ...rk or ISP connection using HP dialup Using your connections After you have set up for the connection that best meets your needs you are ready to use that connection for sending and receiving e mail browsing the Web or receiv ing your CompuServe mail Using Inbox You can use the Inbox program to send and receive e mail over the Internet with your HP Jornada You can also exchange e mail over your com...

Page 118: ...p OK 6 In the Mail Service Definition dialog box enter the information from step 1 Select the remote connection you want to use from the Connection list and then tap Next If you are receiving e mail through a network connection tap Network Connection 7 If you have not created a connection tap Create new connection double tap the Make New Connection icon and follow the instructions in the wizard Wh...

Page 119: ...ge Server adminis trator must enable support for Rich Text Format for your account For more information about Inbox settings see the Inbox settings section later in this chapter Sending receiving and processing your e mail You can use a dial up connection to send messages directly from your HP Jornada or you can use Inbox synchroniza tion to send the messages you compose on your HP Jornada from yo...

Page 120: ... Outlook or Exchange as its mail client Inbox settings When you connect to a mail server the messages on your device and mail server are synchronized new messages or message headers are downloaded to the HP Jornada Inbox folder messages in the HP Jornada Outbox folder are sent and messages that have been deleted from your Inbox are removed from the server You can set Inbox to download all your mes...

Page 121: ...pter 5 When a binary file is sent over the Internet as an attach ment to an e mail message the file must be encoded decoded by the mail servers Inbox supports the use of MIME encoding for binary attachments however you must be sure that both the sender s and the recipient s mail servers also support MIME If your mail server does not support MIME encoding file attachments that you receive may be co...

Page 122: ...e server the next time you connect Message deletion is permanent Deleted messages are not moved to the Recycle Bin and they cannot be recovered When you delete a message any files attached to the message are also deleted To save a file attachment before you delete the message open the file attachment in the program that created it for example Pocket Word and then tap Save As on the File menu See o...

Page 123: ...u change options in Pocket Internet Explorer the settings remain in effect only for the current Web session the changes are not saved If you use Remote Networking to connect you must set options in Pocket Internet Explorer and these settings will be used each time you connect To edit or set connection information in Pocket Internet Explorer 1 In Pocket Internet Explorer on the View menu tap Option...

Page 124: ...x confirm the user name and password you use to connect to your ISP or network and select the modem you will use to dial the call 4 Check the telephone number and then tap Dial A progress message appears to tell you when you are connected to your ISP or network 5 After you connect to your ISP or network account you may use Pocket Internet Explorer to browse If you did not use the HP Jornada dialup...

Page 125: ...r and Internet account on your desktop PC partner to go to the CompuServe Web site at www csi com communications Follow the instructions that are provided at that site for creating a POP3 mailbox Be sure to choose a mailbox password that your HP Jornada can support that is use only letters and numbers in your password Create a connection with HP dialup on your HP Jornada You will have all the acco...

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Page 127: ...p wallpaper Using accessories Use CompactFlash and PC Cards with the expansion module Managing memory Learn how to allocate storage and program memory for optimal performance Managing battery power Learn how to replace and how to get the most from your batteries Fine tuning performance Use control panel to set various options including customizing the HP hot keys and setting general system setting...

Page 128: ...oft Windows CE compact disc included with your HP Jornada Other programs are available from software distributors and on the Worldwide Web The only programs that will run on your HP Jornada are those designed specifically for Windows CE You cannot run programs designed for Windows 95 or Windows NT on your HP Jornada The HP Jornada Handheld PC compact disc includes many productivity enhancing progr...

Page 129: ... particular program go to the Web site of the manufacturer of that program Many other useful programs are available from the Hewlett Packard Web site at www hp com jornada Hewlett Packard does not support the use of programs that have not been certified by Microsoft Typically you install software to your H PC by first loading the installation files onto your desktop PC as described in the followin...

Page 130: ...ur H PC For more information see the Resetting section in chapter 8 Install software by dragging the program file to the Mobile Devices window only if no installer program is available Software installed in this way may not appear on the Remove Programs list and you may have to manually delete the program if you wish to remove it from your HP Jornada After you have installed a program on your HP J...

Page 131: ...o Settings and then tap Control Panel 2 Double tap the Remove Programs icon 3 In the Programs list select the program you want to remove 4 Tap Remove Programs stored in ROM cannot be removed For a list of these programs see the HP Jornada programs section in chapter 1 Adding fonts Your HP Jornada comes with a selection of built in fonts You can add Windows fonts fon files or TrueType fonts ttf fil...

Page 132: ...a sound scheme or to signal an alarm or a reminder copy the sound file to the Windows folder on your HP Jornada For more information see the Setting Alarms topic in online Help Adding desktop wallpaper Your HP Jornada can display 256 color bitmap images bmp files or Windows CE bitmaps 2bp files You can copy bitmap images from your desktop PC to your HP Jornada without converting the files and you ...

Page 133: ... board supports touch typing and includes soft case Leather case HP F1248A Protects your HP Jornada in style External Charger HP F1284A Allows simultaneous charging of your HP Jornada and an additional battery Parallel printer cable HP F1274A Allows connection to PCL3 printers For a list of recommended printers see the HP Web site HP VGA out card HP F1252A Enables you to connect your HP Jornada to...

Page 134: ... Card slot you will need a PC Card adapter For a list of recommended PC Card adapters go to the Hewlett Packard Web site at www hp com jornada Installing a PC Card or CompactFlash Card The HP Jornada 680 and 680e use a unique expansion module to accommodate both PC Cards and CompactFlash Cards in a small portable size You can install either a PC Card or CompactFlash Card or install both cards at t...

Page 135: ... a flat surface such as a table or desk flip out the stabilizer to ensure it remains level To remove a PC Card 1 Using your fingernail pull out the PC Card eject tab so it extends out from the unit 2 Push the PC Card eject tab into the unit to eject the PC Card 3 Release the PC Card eject tab and fold it flush with the side of the unit 4 Remove the PC Card The expansion module will recess back int...

Page 136: ...on module should lock in place You will be able to see the top edge of the card through the slit between the expansion module and the unit If you have difficulty opening the expansion module use your thumbs to apply pressure at the base of the expansion module near the backup battery compartment while you press the latch bar To remove a CompactFlash Card 1 Press the latch bar located at the openin...

Page 137: ...to the PC Card or CompactFlash Card The Autorun inf file contains the command to start a single program that is also stored on the PC Card or CompactFlash Card To create an auto run file 1 Install the PC Card or CompactFlash Card contain ing the program you want to run automatically See instructions earlier in this chapter 2 In Pocket Word create a document containing the following text autorun sh...

Page 138: ...llocated between storage memory and program memory You can specify how much of the total memory is used for storage and how much is used for running programs If you notice that your HP Jornada is running slowly or that your programs do not run consistently try increasing program memory If you need more memory for files and documents increase storage memory To adjust memory allocation 1 Exit any ap...

Page 139: ...in You can set options that limit the amount of memory reserved for the Recycle Bin or to bypass the Recycle Bin and delete files immediately To set Recycle Bin options 1 Hold down alt as you tap the Recycle Bin icon 2 On the pop up menu tap Properties Tips for conserving memory Synchronize only one or two weeks of Calendar data and only selected Contacts or Tasks For more information see the Sync...

Page 140: ...ot be erased however any programs you have added and custom settings in existing programs will be lost Data stored on a PC Card or CompactFlash Card will be saved even if your H PC loses power To protect your data back up regularly to a PC Card or CompactFlash Card by using HP backup HP Jornada uses two types of batteries The main battery supplies power whenever your HP Jornada is not connected to...

Page 141: ...tion in chapter 2 Ensure that the backup battery is in good condition before you remove the main battery If the backup battery is low or you are not sure connect to AC power before you remove the main battery To replace the main battery 1 Turn off your HP Jornada and disconnect the sync cable if it is attached 2 Slide the audio lock to the left if it is unlocked No green dot should be seen The gre...

Page 142: ...crew Do not mutilate puncture or dispose of batteries in fire The batteries can burst or explode releasing hazardous chemicals Replace batteries with only the types recommended in this User s Guide Discard used batteries according to the manufacturer s instructions Using the Power control panel Use the Power control panel to check the status of your main and backup batteries and to set options tha...

Page 143: ...ning on AC power Main battery charging Running on battery power main battery low Backup battery low Backup battery very low It is important that you respond immediately when a message warning of low battery power is displayed When the main battery is low simply connect the HP Jornada to AC power to recharge You can use your HP Jornada while the battery is charging When the backup battery is low re...

Page 144: ...erval before auto suspend The default idle time is 3 minutes To change the idle time select a number from the list Increasing the idle time may decrease your battery life Select Enable suspend while on AC line power if you want to suspend your HP Jornada when it is connected to AC power You may suspend your HP Jornada while the main battery is being recharged Setting power on options You can also ...

Page 145: ...y power and or Auto matically dim while on AC power 3 Select a time interval from the list to set how long your HP Jornada must be idle before the backlight is dimmed Other tips for conserving battery power Reduce the brightness of the display Compensate for low light by increasing the contrast See the Using the HP settings application section in this chapter Use the Power control panel to set the...

Page 146: ...mance This section offers information that will help you customize your HP Jornada to match your working style Setting general options As on your desktop PC use Control Panel to change most of your HP Jornada options To open Control Panel 1 On the Start menu point to Settings and then tap Control Panel Double tap any of the icons in Control Panel to explore the options for that feature Specific Co...

Page 147: ... each time you turn on your HP Jornada Network Use the Network control panel to configure your network interface cards and drivers and to type your user name and password for connecting to a network Password The Password control panel allows you to protect data stored on your HP Jornada with a password You can choose to be prompted to enter the password each time you turn on your HP Jornada Power ...

Page 148: ... your Home and Visiting cities World Clock also displays almanac information such as the nearest airport sunrise and sunset times and travel distance between selected cities To open the World Clock control panel quickly double tap the clock in the status area of the taskbar Customizing the HP hot keys and hard icons The HP hot keys on the top row of the keyboard and the HP hard icons along the rig...

Page 149: ...Browse to select a program or file that is not displayed Certain files or programs will not run when invoked by a hot key or hard icon To see which programs are currently assigned to the HP hard icons tap and hold any hard icon A pop up window shows the current hard icon assignments To quickly restore the default hot keys or hard icons which correspond to the icons printed on the keys or the scree...

Page 150: ...or brightness contrast and volume and a check box that mutes all system sounds Move the sliders to adjust the settings to a comfort able level Tap the speaker icon to switch to the Volume Sounds control panel Changing HP settings profiles Your HP Jornada has four preset HP settings profiles My settings Indoor Outdoor and Power saving You can launch any profile by selecting it You can also adjust a...

Page 151: ...s the available PC Card memory the Program memory and the Storage memory Security This section provides some tips to safeguard your HP Jornada and the data it holds from theft or loss Adding owner information If you lose your HP Jornada owner properties can provide an easy way for someone to identify you as the rightful owner and return your HP Jornada You may have entered your name and address as...

Page 152: ...ur HP Jornada If you enable password protection you must type your password each time you turn on your HP Jornada If you frequently turn your HP Jornada on and off to avoid draining the batteries you can use the Password Delay Timer to set a short interval so you will not need to retype your password if you turn on your HP Jornada within the time period that you specify To set a password 1 On the ...

Page 153: ...compact size and portability of the HP Jornada make it the perfect traveling companion With the synchronization and connectivity solutions of the HP Jornada the power of your desktop computer is always at your fingertips whether you are working from across town or from across the country Follow the tips in the sections below to make sure your trip goes smoothly What to take with you Be sure to pac...

Page 154: ...If you will be traveling for an extended period update the owner properties to include your address or contact information at your destination Set your modem location If you are traveling to another country use the HP country selector application to configure your built in modem model 680 only for use with that country s telephone system On the Start menu point to Settings tap Control Panel and th...

Page 155: ...you prepare your desktop computer accordingly and that no one will turn it off while you re away For details on setting up your desktop computer for remote synchronization see the Synchronizing from a remote location section in chapter 3 Aboutsystemmacros The HP Macro utility enables you to automate common tasks using a powerful scripting language A system macro is a set of recorded commands and a...

Page 156: ...On the Start menu point to HP Utilities and tap HP macro The HP macro icon appears in the status area of the taskbar Using HP macro The HP macro menu gives you access to the macro editing window as well as a convenient way to invoke macros you have created To display the HP macro menu tap the HP macro icon in the status area of the taskbar To create or edit a macro tap Macro Control and then tap M...

Page 157: ... Microsoft Windows CE Services click Windows CE Ser vices Help Topics on the Help menu in the Mobile Devices window The information in this chapter will help you Maintain your HP Jornada in its best working order Troubleshoot basic problems Troubleshoot problems with remote connections Troubleshoot problems with the display Troubleshoot problems connecting by infrared Reset your HP Jornada ...

Page 158: ...creen Be careful not to get sand and dirt inside the unit If you think your HP Jornada has sand or dirt inside the unit case contact your authorized Hewlett Packard dealer Follow general safety precautions To keep your HP Jornada in good operating condition follow these guidelines Only open your HP Jornada case as far as the hinges allow Do not use excessive force when inserting or removing Compac...

Page 159: ... the interference will return the display and the modem function to normal Avoid high temperatures Your HP Jornada is designed to operate at temperatures between 0 to 40 ºC 32 to 104 ºF and to maintain data at temperatures between 0 to 55 ºC 32 to 131 ºF Subjecting the device to temperatures outside this range may damage the unit or result in loss of data Be especially careful not to leave your HP...

Page 160: ...om the backup battery compartment remove the tape and reinstall the backup battery For more information see the Replacing the backup battery section in chapter 7 HP Jornada does The HP Jornada is designed to stay on while not auto suspend connected to a computer This is the correct when connected to behavior No action is needed a desktop PC or when using the modem HP Jornada Main battery is too lo...

Page 161: ...ng more memory available see the Memory management section in chapter 7 You can add additional memory to your HP Jornada See the Accessories section in chapter 7 for a list of accessories that will increase your HP Jornada memory Insufficient memory HP Jornada has run out of program error occurs when memory for the application running an application For detailed instructions on making more program...

Page 162: ...fect only the current Web session these changes are not saved The HP viewer seems Contacts Calendar and Tasks databases to launch slowly are very big Limit the size of your databases by synchronizing only selected contacts appointments and tasks For more information see the Synchronizing selected data section in chapter 3 Pressing the Pocket My Handheld PC or Windows Explorer may Internet Explorer...

Page 163: ...e telephone line from your HP Jornada When not in use always disconnect your HP Jornada from the telephone line While printing There is insufficient program memory or the multiple files memory needs to be refreshed For detailed printing message box instructions on making more memory does not disappear available see the Memory management section after finished in chapter 7 printing the first file Y...

Page 164: ...waiting for a dial tone To do this on the Start menu point to Programs point to Communication and then tap Remote Networking Select your connection and then tap Properties on the File menu In the Dial Up Connection dialog box tap Configure and then tap the Call Options tab Verify that Wait for dial tone before dialing is selected In certain countries you may have to clear the Wait for dial tone be...

Page 165: ...trol Panel and then double tap the Dialing icon Select Disable call waiting by dialing and enter the disable code specified by your telephone company Network connection is not listed in the ActiveSync dialog box Close the dialog box wait a few minutes and try again Reset your HP Jornada See the Resetting section in this chapter Infrared transfer between Windows CE based devices If you are unable t...

Page 166: ...ess the On Off button be sure you have pressed the button firmly If that does not work Make sure the main battery is installed properly Adjust the display contrast On some devices the screen can darken or lighten to the point that it appears to be turned off Reset your HP Jornada See the Resetting section in this chapter Recharge the main battery Screen is dark Prolonged exposure to direct sunligh...

Page 167: ...gularly back up your data to your desktop PC using Windows CE Services or to a CompactFlash or PC Card using the HP Jornada backup application For more information on backing up data see the Backing up and restoring data section in chapter 5 Soft reset Perform a soft reset after restoring data from a backup file or when your HP Jornada appears to be frozen or locked up To perform a soft reset 1 Di...

Page 168: ... Restoring data section in chapter 5 To perform a full reset 1 Disconnect all cables including the AC adapter from your HP Jornada 2 Remove the main battery 3 Remove the backup battery For more information see the Replacing the backup battery section in chapter 7 4 Wait at least 5 minutes and then reinstall the batteries and reconnect the AC adapter For more information see the Setting up your HP ...

Page 169: ...ffect for the original one year period beginning at the time of purchase During the warranty period we will repair or at our option replace at no charge a product that proves to be defective provided you return the product shipping prepaid to a Hewlett Packard service center Replacement may be made with a new or re condi tioned device or with a newer model of equal or better functionality This war...

Page 170: ...ntial damages so the above limitation or exclusion may not apply to you Products are sold on the basis of specifications applicable at the time of manufacture Hewlett Packard shall have no obligation to modify or update products once sold ConsumertransactionsinAustralia NewZealand andtheUnitedKingdom The preceding disclaimers and limitations shall not apply to consumer transactions in Australia Ne...

Page 171: ...999 and 2000 including leap year calculations when used in accor dance with the Product documentation provided by HP including any instructions for installing patches or up grades provided that all other products e g hardware software firmware used in combination with such HP product s properly exchange date data The duration of the Year 2000 warranty extends through January 31 2001 HP makes no re...

Page 172: ...ett Packard authorized dealer or sales office Before you contact us for help be sure to 1 Review the manuals whenever possible 2 Have the following information about the product Model number Serial number Purchase date 3 Have your product ready to use The support personnel may ask you to run tests and other operations 4 Organize your question or problem The more detailed information you can provid...

Page 173: ...7788380 Australia 61 3 88778000 Austria 43 711 4201080 Belgium Dutch 32 2 6268806 Belgium French 32 2 6268807 Brazil 55 11 8296612 Canada 1 905 2064663 Chile 56 800 360999 China 86 10 65645959 Czech Republic 420 2 61307310 Denmark 45 39 294099 Finland 358 20347288 France 33 1 43623434 Germany 49 1 805258143 Greece 30 1 6896411 HongKong 800 967729 Hungary 36 1 3430310 India 91 11 6826035 Indonesia ...

Page 174: ... Portugal 351 1 4417199 Russia 7 095 9169821 Singapore 65 2725300 South Africa 27 11 4481140 Spain 34 91 7820109 Sweden 46 8 6192170 Switzerland 41 848 801111 Taiwan 886 2 7170055 Thailand 66 2 6614011 Turkey 90 212 2245925 UK 44 870 6083003 USA Pre sales Information 1 800 443 1254 toll free no operator is available Support Service 1 970 635 1000 Palmtops Organizers toll call Venezuela 58 800 4788...

Page 175: ... All Customer Care Centers are available during office hours Pre sales Information in the USA is available 24 hours per day 7 days per week Support Service in the USA can be contacted from 5 am to 5 pm Pacific Time Monday through Friday ...

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Page 177: ...nown as cumulative trauma disorder or repetitive motion injury Setting up and using equipment properly can help minimize this discomfort Well designed and properly adjusted equipment may not be sufficient to eliminate all potential problems How you perform your computer activities is also important WhatisRSI RSI is a type of injury caused by the irritation or inflamma tion of soft tissues such as ...

Page 178: ...osed and treated the easier it may be to resolve AvoidingRSI Recent literature suggests that there may be a relationship between injury to soft tissues especially in the hands and arms and the prolonged use of keyboards or other equipment requiring repeated motion of the hands and forearms Litera ture also suggests that there are many other risk factors that may increase the chances of such soft t...

Page 179: ...rking on a computer screen Look away from the screen from time to time Focus on distant objects briefly Blinking periodically helps to lubricate the eyes Preventingmusclestiffness Avoid holding your muscles tense for long periods of time Keep your fingers and body relaxed Changing tasks fre quently helps prevent muscle stiffness Alternating between typing writing filing and moving around in your w...

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Page 181: ...M such as factory installed software Use your backup file to restore your HP Jornada to its previous state if your device data is damaged or destroyed or if you have performed a full reset cache A special high speed storage mechanism that saves temporary copies of Web pages and other file types as you view them Your computer can quickly display Web pages you have recently visited because Pocket In...

Page 182: ...onnection between your HP Jornada and another computer by modem You can have a dial up connection with an ISP a network or with a modem attached to a PC direct connection A connection between your HP Jornada and another computer by means of the sync cable or IR port docking cradle Place your HP Jornada in the docking cradle for instant connectivity with your PC partner Once you have seated your HP...

Page 183: ... address a package and drop it into the system but your package is not delivered instantly to your recipient The packets are simply delivered to a server until the recipient downloads them by logging onto the ISP server LAN Local area network A group of computers usually in close proximity either in the same building or in buildings in close proximity that are linked together to share files and ex...

Page 184: ...il clients to send data via the Internet PCT is able to negotiate encryption keys as well as authenticate a server before data is exchanged by the higher level application POP Post Office Protocol The first protocol used to retrieve e mail from a mail server Most e mail applications sometimes called e mail clients use the POP protocol although some may use the newer IMAP Inter net Message Access P...

Page 185: ...lar to connecting via PPP soft reset The process of restarting your HP Jornada and reinitializing the Windows CE operating system Perform ing a soft reset will erase any unsaved data in open documents but will preserve data that has been saved Also called warm boot stylus A pen like utensil designed for navigating on a touch screen touch screen A touch sensitive screen that allows you to open file...

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Page 187: ...nager 125 Appointment Book Translation Note screen 55 Appointment data translating 55 Appointment notification LED 12 Asterisk dbe file 83 Asterisk exe file 124 Asterisk dbb file 83 Attachments MIME encoding 115 saving on storage cards 116 Audio buttons described 12 locking 150 Audio speaker described 15 Audio voice memos 69 Auto Connect option 49 Auto Disconnect 102 Auto run feature 131 Auto run ...

Page 188: ...ving 130 when traveling 149 CompactFlash Type I card slot 14 Configuring HP Jornada for infrared connection 42 Windows CE Services for infrared connection 41 Confirm Password box 147 Conflict resolution default conflict 47 Connecting AC adapter 17 by serial connection 33 HP Jornada to a PC 30 HP Jornada to alternate PC 42 Connecting to Internet personal accounts modems 89 PPP Point to Point Protoc...

Page 189: ...s 48 Dialup options 94 Dimming automatic setting 139 Dimming Control setting 139 Dimming Control tab 139 Display Control Panel 141 Display difficulties 160 Display Owner Identification check box 23 DNS address 90 address setting 100 server address 106 doc file 115 Docking cradle 33 Drivers Proxim 7400 cards 106 Socket LP E Lan cards 106 E E mail connecting to service provider from Inbox 114 corrup...

Page 190: ...43 attachments 115 conversion options 51 corrupted attachments 157 opening from desktop 43 transferring 51 fon files 125 Fonts adding 126 TrueType ttf files 125 Windows fon files 125 G Guest privileges network 106 H Hard reset See full reset Help HP settings 28 using 25 Home and Search pages 94 102 Home City tab 22 Hot keys tab 143 HP Backup 83 HP Backup control panel 141 HP Backup overview 8 HP C...

Page 191: ...s 114 synchronizing e mail messages 60 using 111 Inbox overview 6 Information sources 2 Infrared connection establishing 42 Infrared port 14 41 80 Infrared port SIR IrDA compliant transceiver 14 Infrared transfer difficulties 159 Infrared equipped PCL printer 80 Installing applications 122 123 Microsoft Pocket Outlook 31 Microsoft Pocket Schedule 31 Microsoft Windows CE Services 33 Interference el...

Page 192: ...ynchronizing with Outlook 60 Microsoft Pocket PowerPoint overview 75 starting 76 Microsoft Pocket PowerPoint presentations 76 Microsoft Pocket Streets described 32 Microsoft Pocket Word creating a document in 75 overview 74 Microsoft Schedule 7 0a 31 Microsoft Voice Recorder described 9 Microsoft Windows CE Services Help 151 Microsoft Windows 95 Dial Up Networking version 32 Microsoft Windows 95 I...

Page 193: ... Options dialog box 117 Owner control panel 141 Owner properties altering 146 P Part numbers HP F1228A 82 149 HP F1233A 127 HP F1252A 127 HP F1274A 127 HP F1275A 127 HP F1281A 134 149 HP F1282A 127 134 HP F1284 127 HP F1295A 127 HPF1248A 127 Partnership between PC and HP Jornada automatic connections 40 future connections 40 manual connections 40 overview 36 troubleshooting 38 using New Partnershi...

Page 194: ...HP Jornada CD minimum system requirements 123 Proxim 7400 card 106 Proxy server 93 102 pwd file 115 Q Quick pad HP 67 R Radiation 153 Recording LED description 12 Recording voice memos 69 Recycle Bin options 133 Regional Settings control panel description 142 Reinstating or removing applica tions 124 Reminder options meetings and tasks 62 Remote connections creating 50 dialing location set up 50 R...

Page 195: ... box 46 resolving conflicts 46 with Active Sync 30 Synchronize command 37 Synchronizing data 44 e mail messages 45 47 files 45 from a remote location 47 Microsoft Pocket Outlook data 45 selected data 45 System control panel 142 System macros overview 150 System tab 146 System values 150 T Tables creating 78 Taskbar using 24 Tasks creating new tasks 63 overview 7 63 viewing 67 Telephone cable 35 Te...

Page 196: ...vice information inputting 93 94 102 103 Web service information personal account 94 Web sites additional applications 32 incorrect display 156 Welcome Wizard 20 WestTek JetCet color printing utilities 122 Windows 95 Dial Up Networking version 1 2 upgrade 32 Windows 95 infrared drivers version 2 0 32 Windows CE address bar 107 Application Manager 124 bitmaps 2bp files 126 Windows CE based devices ...

Page 197: ...licable fee HP grants the Customer a license to the software until terminated subject to the following Use Customer may use the software on any one computer Customer may not reverse assemble or decompile the software Copies and adaptations Customer may make copies or adaptations of the software for archival purposes or when copying or adaptation is an essential step in the use of the software with...

Page 198: ... in the copyright notice s included with the software who shall be authorized to hold the Cus tomer responsible for any copyright infringement or violation of this License Agreement Transfer of rights in software Customer may transfer rights to the software to a third party only as part of the transfer of all their rights and only if Customer obtains the prior agreement of the third party to be bo...

Page 199: ... violation of the U S Export Administration regulations or other applicable regulations HP shrink wrap license terms The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP License grant HP grants you a license to use one copy of the Software Use means storing loading installing executing or displaying the Software You may not mo...

Page 200: ...HP with reasonably detailed information regarding any disassem bly or decompilation You may not decrypt the Software unless decryption is a necessary part of the operation of the Software Transfer Your license will automatically terminate upon any transfer of the Software Upon transfer you must deliver the Software including any copies and related documentation to the transferee The transferee mus...

Page 201: ...t 1988 DFARS 252 211 7015 May 1991 or DFARS 252 227 7014 Jun 1995 as commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 Jun 1987 or any equivalent agency regulation or contract clause whichever is appli cable You have only those rights provided for such Soft ware and Documentation by the applicable FAR or DFARS clause or the HP standard softwar...

Page 202: ...196 ï HP Jornada 680 680e User s Guide ...

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