HP J9146A - ProCurve Switch 2910al-24G-PoE Installation And Getting Started Manual Download Page 7

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4 Troubleshooting

Basic Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Diagnosing with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Proactive Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Hardware Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Testing the Switch by Resetting It . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Checking the Switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Checking Console Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Testing Twisted-Pair Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Testing Switch-to-Device Network Communications . . . . . . . . . . . . 4-10

Testing End-to-End Network Communications . . . . . . . . . . . . . . . . . 4-10

Restoring the Factory Default Configuration . . . . . . . . . . . . . . . . . . . . . . . 4-11

Downloading New Switch Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

HP Customer Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Before Calling Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

A Switch Specifications

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

B Module Specifications

Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Optical Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

C Cabling and Technology Information

Cabling specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Technology distance specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3

Mode Conditioning Patch Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Summary of Contents for J9146A - ProCurve Switch 2910al-24G-PoE

Page 1: ...Power over Ethernet ProCurve 2910al Switches Installation and Getting Started Guide ...

Page 2: ......

Page 3: ...ProCurve 2910al Switches Installation and Getting Started Guide ...

Page 4: ...shall not be liable for technical or editorial errors or omissions contained herein Hewlett Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett Packard Warranty See the Customer Support Warranty booklet included with the product A copy of the specific warranty terms applicable to your Hewlett Packard products and replacement pa...

Page 5: ...lots 1 12 RPS and EPS Input Ports 1 13 Power Connector 1 13 HP ProCurve Switch al Modules 1 14 Features 1 15 Switch Features 1 16 2 Installing the Switch Included Parts 2 1 Installation Precautions 2 3 Installation Procedures 2 4 Summary 2 4 1 Prepare the Installation Site 2 5 2 Verify the Switch Passes Self Test 2 5 LED Behavior 2 7 3 Optional Install a Module 2 8 Installing the Interconnect Kit ...

Page 6: ...aracteristics of the HP ProCurve 630 RPS EPS J9443A 2 22 HP ProCurve 630 RPS EPS Connectivity 2 24 9 Optional Connect a Console to the Switch 2 24 Terminal Configuration 2 25 Direct Console Access 2 25 Console Cable Pinouts 2 26 10 Connect the Network Cables 2 27 Using the RJ 45 Connectors 2 27 Connecting Cables to mini GBICs 2 27 Connecting a fiber cable 2 28 Connecting a copper cable 2 28 Sample...

Page 7: ...4 10 Testing End to End Network Communications 4 10 Restoring the Factory Default Configuration 4 11 Downloading New Switch Software 4 12 HP Customer Support Services 4 12 Before Calling Support 4 12 A Switch Specifications Physical A 1 Electrical A 1 Environmental A 1 Acoustic A 2 Safety A 2 B Module Specifications Physical B 1 Environmental B 1 Optical Power Specifications B 1 C Cabling and Tech...

Page 8: ... 1000 Mbps Network Connections C 9 Cable Diagram C 9 Pin Assignments C 9 D Safety and EMC Regulatory Statements Safety Information D 1 Informations concernant la sécurité D 2 Hinweise zur Sicherheit D 3 Considerazioni sulla sicurezza D 4 Consideraciones sobre seguridad D 5 Safety Information Japan D 6 Safety Information China D 7 EMC Regulatory Statements D 8 U S A D 8 Canada D 8 Australia New Zea...

Page 9: ...44 Link Mode Link Mode Link Mode 47T 45T 46T 48T Link Mode Status of the Back Mdl RPS ProCurve Switch 2910bl 48G J9147A Link Mode Link Mode 24 22 20 18 16 14 23 21 19 17 15 13 Link Mode Link Mode 36 34 32 30 28 26 35 33 31 29 27 25 Link Mode Link Mode Usr HP ProCurve 2910al 48G Switch J9147A Power Fault Locator Console Spd mode off 10 Mbps 2 flash 100 Mbps on 1 Gbps 3 flash 10 Gbps LED Mode Clear ...

Page 10: ...le 1 1 These products support optional network connectivity with the following speeds and technologies Speed Technology Cabling Transceiver form factor and connector SFP mini GBIC Connector SFP Connector 100 Mbps 100 FX Fiber multimode LC 100 BX Fiber single mode LC 1 Gbps 1000 SX Fiber multimode LC 1000 LX Fiber multimode or single mode LC 1000 LH Fiber single mode LC 1000 BX Fiber single mode LC...

Page 11: ...oE Power over Ethernet Devices Planning and Implementation Guide which is on the ProCurve Web site at www hp com go procurve manuals HP ProCurve Redundant External Power Supplies RPS EPS can be connected to the 2910al Switches for redundant 12 V system power RPS and to provide for additional PoE provisioning For RPS power the 2910al Switches can be connected to either an HP ProCurve 620 RPS EPS or...

Page 12: ...d indicator LEDs Reset and Clear buttons Switch port LEDs Dual personality ports 1000Base T or mini GBIC Power Fault Locator Console LED Mode Clear Reset 10 100 1000Base T Ports 1 48T Ports are Auto MDIX Test Tmp Status Dual Personality Ports 10 100 1000 T T or SFP S Use only one T or S for each Port Fan 45S 47S 46S 48S Spd mode off 10 Mbps 2 flash 100 Mbps on 1 Gbps 3 flash 10 Gbps FDx Spd Act 38...

Page 13: ...5 Dual personality ports 1000Base T or mini GBIC Power Fault and locator LEDs Auxiliary port and LED Power Fault Locator Console LED Mode Clear Reset PoE Integrated 10 100 1000Base T Ports 1 48T Ports are Auto MDIX Test Tmp Status Dual Personality Ports 10 100 1000 T T or SFP S Use only one T or S for each Port PoE Fan 45S 47S 46S 48S Spd mode off 10 Mbps 2 flash 100 Mbps on 1 Gbps 3 flash 10 Gbps...

Page 14: ... 45 port is automatically re enabled The RJ 45 connector also supplies PoE power until a mini GBIC is installed The PoE power is turned off when a mini GBIC is plugged in Two expansion slots These switches provide two slots in the back of the device that can accept any of the al modules The module provides port connectivity for 10 gigabit speed The module ports provide connectivity through either ...

Page 15: ...e or ProCurve Manager if the port LED is Flashing1 orange simultaneously with the Fault LED the corresponding port has failed its self test Mode The operation of the Mode LED is controlled by the LED Mode select button and the current setting is indicated by the LED Mode indicator LEDs near the button Press the button to step from one view mode to the next The default view is Activity Act LED Mode...

Page 16: ...t LED will be flashing simultaneously PoE Status On Off Flashing1 Flashing2 If any ports are supplying PoE power If no ports are supplying PoE power Should be off only during the boot process If any port has a internal hardware failure If any port is denied PoE power or detecting an external PD fault Temp green Orange Off Switch temperature is normal Flashing1 An over temperature condition has bee...

Page 17: ...e port Off 10 Mbps Flashing 100 Mbps the Flashing behavior is a repeated on off cycle once every 0 8 sec On 1000 Mbps Power Fault Locator Console LED Mode Clear Reset 10 100 1000Base T Ports 1 48T Ports are Auto MDIX Test Tmp Status Fan Spd mode off 10 Mbps 2 flash 100 Mbps on 1 Gbps 3 flash 10 Gbps FDx Spd Act 12 10 8 6 4 2 11 9 7 5 3 1 Link Mode Link Mode Status of the Back Mdl RPS ProCurve Swit...

Page 18: ...ed with the Clearbuttonina specific pattern anyconfigurationchangesyoumay have made through the switch console the web browser interface and SNMP management are removed and the factory default configuration is restored to the switch For the specific method to restore the factory default configuration see Restoring the Factory Default Configuration on page 11 Troubleshooting of this manual Clear Bu...

Page 19: ...g correctly Expansion module s power has been turned OFF and the card can be removed from the box if necessary Expansion module is plugged into expansion slot but has experienced a fault Flashes simultaneously with the Fault LED Expansion Module LEDs per port Link Green Orange On green Off Flashing orange Indicates that the port LEDs are displaying link information if the port LED is on the port i...

Page 20: ...nge CX4 port up to 3 meters and comes in a kit of 2 modules with one 0 5 meter cable Primarily used to interconnect two switches at 10 GbE speed System MAC Address 00 01 E7 12 34 56 Serial No SG12345678 Line 50 60 Hz 100 127 V 10 A 200 240 V 5 A 12V System Power RPS Input CAUTION MULTIPLE POWER SOURCES Disconnect AC power cord and RPS cable to completely remove power from the unit Slot B Slot A Au...

Page 21: ... EPS and the HP ProCurve 630 RPS EPS provide redundant system power in case the switch s internal power supply fails The EPS functionality of the HP ProCurve 620 RPS EPS is not supported on the 2910al switches however the HP ProCurve 630 RPS EPS provides redun dant or additional PoE power to the 2910al PoE switches Power Connector The 2910al Switches do not have a power switch they are powered on ...

Page 22: ...2 Port 10 GbE SFP al Module J9008A 2 3 2 port10Gigabitswitch expansion module ThismodulehastwoSFP ports 2 HP ProCurve 10 GbE al Interconnect Kit J9165A 3 Two 1 port 10 Gigabit switch expansion modules These modules have 1 fixed CX4 port 4 These modules come in a kit of 2 modules with one 0 5 meter cable 1 Supported accessories As of this printing the following HP ProCurve accessories are supported...

Page 23: ...ation on module status hot swap transceiver support you can add replace or change the type of any of the transceivers that you use in the SFP module ports without having to first remove the module and without having to shut down the switch Standards adherence IEEE 802 3ak CX4 IEEE 802 3ae XAUI N ot e The al modules are not Hot swappable HP ProCurve 10 GbE CX4 al Module Module Status LEDs Retaining...

Page 24: ... on all 10 100 1000 twisted pair ports meaning that all connections can be made using straight through twisted pair cables Cross over cables are not required although they will also work The pin operation of each port is automatically adjusted for the attached device if the switch detects that another switch or hub is connected to the port it configures the port as MDI if the switch detects that a...

Page 25: ...56 IEEE 802 1Q compliant VLANs so you can divide the attached end nodes into logical groupings that fit your business needs Support for many advanced features to enhance network performance for a description see the Management and Configuration Guide which is on the ProCurve Web site www hp com go procurve manuals Download of new switch software for product enhancements or bug fixes Support for IE...

Page 26: ......

Page 27: ...eller or ProCurve representative This chapter shows how to install the switch Ca ut ion If the switch is to be shipped in a rack be sure to use only an HP 10K rack Mount the switch using rail kit ProCurve 1U RK MT SWITCH 10K ALL part number 356578 B21 and shelf kit AB469A HP rx 16 26 Factory Rackmount Shelf Kit Both kits must be used Otherwise you will void the warranty Included Parts The 2910al S...

Page 28: ...ntal Europe Denmark Japan Switzerland United Kingdom Hong Kong Singapore South Africa and India Thailand and Brazil Taiwan Israel United States Canada Mexico 8121 0828 8121 0829 8120 0823 8120 0826 8120 4753 8120 0827 8120 0824 8120 0919 8121 0673 8121 0965 8121 1035 8121 0822 Australia New Zealand China Continental Europe Denmark Japan Switzerland United Kingdom Hong Kong Singapore South Africa a...

Page 29: ...h and power supply be sure the cord is adequately sized for the switch s current requirements In addition be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch and power supply When installing the switch the AC outlet should be near the switc...

Page 30: ...front panel indicate correct switch operation When self test is complete unplug the switch 3 Optional Install a module page 2 8 4 Mount the switch page 2 11 The Switch can be mounted in a 19 inch telco rack in an equipment cabinet or on a horizontal surface 5 Optional Install a transceiver page 2 14 If you have installed a module you can now install one or two transceivers 6 Optional Install mini ...

Page 31: ...ng the appropriate network cables connect the network devices to the switch ports At this point the switch is fully installed See the rest of this chapter if you need more detailed information on any of these installation steps 1 Prepare the Installation Site Cabling Infrastructure Ensure the cabling infrastructure meets the necessary network requirements See Appendix C Cabling and Technology Info...

Page 32: ...switch be sure to use a power cord displaying the mark of the safety agency that defines the regulations for power cords in your country The mark is your assurance that the power cord can be used safely with the switch 2 Check the LEDs on the switch as described below When the switch is powered on it performs its diagnostic self test Self test takes approxi mately 50 seconds to complete Figure 2 3...

Page 33: ...e selected In the default view mode Link the LEDs should be on Iftheportsare not connectedto active network devices the LEDs will stay off If the LED display is different than what is described above especially if the Fault and Test LEDs stay on for more than 60 seconds or they start flashing the self test has not completed correctly Refer to chapter 4 Troubleshooting for diagnostic help Power Fau...

Page 34: ...ognized HP ProCurve recommends inserting or removing modules during scheduled downtime with the switch powered off 1 Remove the cover plate and save for future use 2 Insert the module aligning with the guides in the slot 3 Once the contacts have engaged use the captive retaining screws to seat the module completely by tightening the screws 4 Verify the module is installed correctly Ca ut ion For p...

Page 35: ...igabit switch expansion modules J9165A and one 0 5 meter cable used specifically for this interconnect kit These modules have 1 fixed CX4 port each The interconnect kit is used for 10 GbE high speed connectivity Figure 2 6 Example using one Interconnect kit to connect two switches Figure 2 7 Example using two Interconnect kits to connect three switches ...

Page 36: ... Mdl Status on the front of the switch The LED goes ON as soon as the module is installed and the switch is powered on and stays ON steadily Fault on the front of the switch OFF normal state no fault condition exist Mdl Status on the module The LED goes ON as soon as the module is installed and the switch is powered on and stays ON steadily Link on the module The LED goes ON to indicate the port i...

Page 37: ... 2 3 before mounting a switch E qu i p m en t C a bi n et N o t e The 12 24 screws supplied with the switch are the correct threading for standard EIA TIA open 19 inch racks If you are installing the switch in an equipment cabinet such as a server cabinet use the clips and screws that came with the cabinet in place of the 12 24 screws that are supplied with the switch Complete step 1 and plan whic...

Page 38: ...ing mounting brackets N ot e The mounting brackets have multiple mounting holes and can be rotated allowing for a wide variety of mounting options These include mounting the switch so its front face is flush with the face of the rack or mounting it in a more balanced position 8 mm M4 screws ...

Page 39: ...er horizontal surface The switch comes with rubber feet in the accessory kit that can be used to help keep the switch from sliding on the surface Attach the rubber feet to the four corners on the bottom of the switch within the embossed angled lines Use a sturdy surface in an uncluttered area You may want to secure the networking cables and switch power cord to the table leg or other part of the s...

Page 40: ...ket seats against the bulkhead Figure 2 11 Installing a transceiver N ot e When switch power is on the Link and Activity LEDs will come on for approximately two seconds and then go off This is confirmation the transceiver is completely seated c If your transceiver has a bail move the bail up if not your transceiver is now completely installed To remove the transceiver Ifyour transceiver hasa bail ...

Page 41: ...ling the OMC 1 Connect the OMC to the fixed port 2 Push it until it clicks Figure 2 12 Installing an OMC The OMC has a single bi color LED to indicate power and link The LED is orange when the OMC has power but no link The LED turns green when a link is established Removing the OMC 1 Disconnect the network cable from the OMC before removing it from the module 2 Grasp the extractor handle and pull ...

Page 42: ...r authorized dealer N ot e s Hot swapping mini GBICs and transceivers is supported You can install or remove a transceiverwith the switch powered on a resetwill notoccur However rapid hotswaps are not recommended Wait 5 seconds between Hotswaps Each of the four mini GBIC slots is shared with the associated 10 100 1000Base T RJ 45 port If a mini GBIC is installed in a slot the associated RJ 45 port...

Page 43: ... until the mini GBIC clicks into place Figure 2 14 Installing a Mini GBIC or SFP WA R NI NG The ProCurve mini GBICs are Class 1 laser devices Avoid direct eye exposure to the beam coming from the transmit port Removing the mini GBICs N ot e Youshoulddisconnectthe networkcablefromthemini GBICbeforeremoving it from the switch Depending on when you purchased your ProCurve mini GBIC it may have either...

Page 44: ...power only The 2910al switches support the RPS or the redundant portion of the 620 RPS EPS Redundant power to one of up to two switches can be supplied to back up the internal switch power supply in case of the internal power supply fails If it should fail power will be supplied from the 620 RPS EPS The J9443A HP ProCurve 630 Redundant and or External Power Supply HP ProCurve 630 RPS EPS for RPS a...

Page 45: ...th no AC power is connected to an operating 620 RPS EPS the switch will not power on For the switch to receive power from the external power supply the switch must first be powered up then connected to the external power supply For redundant AC power connect the 620 RPS EPS to the switch using one of the supplied RPS cables RPS cables are 2 meters 6 56 feet in length The 620 RPS EPS also has two E...

Page 46: ... Status green and orange On The cooling fans are operating normally Flash orange1 A cooling fan has failed The unit Fault LED will be flashing simultaneously Port Status also on back panel of the 620 RPS EPS Device Connected green over laid with the port number On There is a valid connection to a device Off There is no valid device connected to the port Power Status green and orange On The unit is...

Page 47: ... 16 Connecting RPS to 2 switches System MAC Address 00 01 E7 12 34 56 Serial No SG12345678 Line 50 60 Hz 100 127 V 10 A 200 240 V 5 A 12V System Power RPS Input CAUTION MULTIPLE POWER SOURCES Disconnect AC power cord and RPS cable to completely remove power from the unit Slot B Slot A Auxiliary Port System MAC Address 00 01 E7 12 34 56 Serial No SG12345678 Line 50 60 Hz 100 127 V 10 A 200 240 V 5 ...

Page 48: ...upply For redundant AC power connect the HP ProCurve 630 RPS EPS to the switch using the supplied RPS cable The RPS cable is 2 meters 6 56 feet in length The HP ProCurve 630 RPS EPS also has one EPS Port which can supply backup or extra PoE power at 54V to the 2910al Switch HP ProCurve 630 RPS EPS LEDs The HP ProCurve 630 RPS EPS LEDs are located on the front and back of the device The following i...

Page 49: ...n and orange On The cooling fans are operating normally Flash orange1 A cooling fan has failed The unit Fault LED will be flashing simultaneously Port Status also on back panel of the HP ProCurve 630 RPS EPS Device Connected green over laid with the port number On There is a valid connection to a device Off There is no valid device connected to the port Power Status green and orange On The unit is...

Page 50: ...tic tools to help in troubleshooting download new software to the switch add passwords to control access to the switch from the console web browser interface and network management stations The console can be accessed through these methods Out of band The switch comes with a serial cable for connecting a PC or VT 100 terminal to be used as a console directly to the switch In Band Access the consol...

Page 51: ...l and on the switch so they are compatible Change the switch settings first save your changes then change the terminal settings then reboot the switch and reestablish the console session Direct Console Access To connect a console to the switch follow these steps 1 Connect the PC or terminal to the switch s Console Port using the console cable included with the Switch If your PCorterminalhasa25 pin...

Page 52: ...ProCurve Website at www hp com go procurve manuals Console Cable Pinouts The console cable has an RJ 45 plug on one end and a DB 9 female connector on the other end Table 2 19 describes the mapping of the RJ 45 to DB 9 pins Figure 2 20 RJ 45 to DB 9 pinouts Table 2 3 Mapping of RJ 45 to DB 9 RJ 45 Signal reference from Chassis DB 9 Signal reference from PC Reserved 1 8 CTS Reserved 2 6 DSR TXD 3 2...

Page 53: ...ll the plug out of the jack Connecting Cables to mini GBICs N ot e Each of the four mini GBIC slots is shared with the associated 10 100 1000Base T RJ 45 port If a mini GBIC is installed in a slot the associated RJ 45 port is disabled If you have any mini GBICs installed in the switch the type of network connections you will need to use depends on the type of mini GBICs you have installed See Appe...

Page 54: ...see Diagnosing with the LEDs on page 4 4 in chapter 5 Troubleshooting To disconnect Pull the cable connector straight out Connecting a copper cable To connect 1 Push the copper cable connector into the copper port Ensure the locking device locks the cable connector into place To disconnect Pull the cable connector straight out When a network cable from an activenetwork device isconnected to the po...

Page 55: ... go procurve Figure 2 21 Example gigabit edge deployment The Switch 2910al can be used at the edge of the network to which end nodes printers and other peripherals are directly connected as shown in the above illustration Notice that the end node devices are connected to the switch by gigabit copper cable straight through or crossover twisted pair cables Servers PCs and peripherals ProCurve Switch...

Page 56: ...ologies Installing the Switch Figure 2 22 Example high performance edge deployment 10 Gigabit copper cables PCs and peripherals ProCurve Switch 5406zl 10 Gigabit fiber cable Gigabit copper cable ProCurve Switch 2910al Gigabit copper cable Servers ...

Page 57: ... Example server farm deployment Servers with Gigabit Ethernet NIC Servers with Gigabit Ethernet NIC ProCurve Switch 5412zl High speed internet uplinks 10 Gigabit copper cables 10 Gigabit fiber cable Gigabit copper cable ProCurve Switch 2910al 10 Gigabit copper cables Gigabit copper cable ...

Page 58: ...etwork Topologies Installing the Switch Figure 2 24 Example PoE edge deployment ProCurve Switch 5406zl 10 Gigabit copper cables 10 Gigabit fiber cable ProCurve Switch 2910al Gigabit copper cable PCs peripherals and access points Servers ...

Page 59: ...ss and subnet mask compatible with your network Also you should configure a Manager password to control access privileges from the console and web browser interface Other parameters in the Switch Setup screen can be left at their default settings or you can configure them with values you enter Many other features can be configured through the switch s console interface to optimize the switch s per...

Page 60: ...igure the switch for manage ment and password protection in your network is to use a direct console connection to the switch start a console session and access the Switch Setup screen 1 Using the method described in the preceding section connect a terminal device to the switch and display the switch console command CLI prompt the default display The CLI prompt appears displaying the switch model n...

Page 61: ...cation is to the West or East of GMT Community Name public Default setting recommended Spanning Tree Enabled No Default setting recommended unless STP is already running on your network or the switch will be used in complex network topologies Default Gateway blank Optional Enterthe IPaddress ofthenext hop gatewaynodeif network traffic needs to be able to reach off subnet destinations Time Sync Met...

Page 62: ...as ProCurve Manager Some basic information on managing your switch is included in the next section For more information on the console web browser and SNMP management interfaces and all the features that can be configured on the al switches see the Management and Configuration Guide which is on the ProCurve Website at www hp com go procurve manuals To Recover from a Lost Manager Password If you ca...

Page 63: ... PC that is on the same subnet as the switch and connect to the switch s IP address 3 You will see the copyright page and the message Press any key to continue Press a key and you will then see the switch console command CLI prompt for example ProCurve Switch 2910al 48G Enter help or to see a list of commands that can be executed at the prompt Entering any command followed by help provides more de...

Page 64: ...n Guide which is on the ProCurve Website at www hp com go procurve manuals An extensive help system is also available for the web browser interface To access the help system though the subnet on which the switch is installed must have access to the internet or ProCurve Manager needs to be installed on a network management station that is on the subnet Operating System Internet Explorer Java Versio...

Page 65: ... 4 8 Hardware Diagnostic Tests page 4 9 Restoring the Factory Default Configuration page 4 11 Downloading New Switch Software page 4 12 HP Customer Support Services page 4 12 Basic Troubleshooting Tips Most problems are caused by the following situations Check for these items first when starting your troubleshooting Connecting to devices that have a fixed full duplex configuration The RJ 45 ports ...

Page 66: ...Common topology faults include excessive cablelengthandexcessive repeaterdelaysbetweenendnodes Ifyouhave network problems after recent changes to the network change back to the previous topology If you no longer experience the problems the new topology is probably at fault Sample topologies are shown at the end of chapter 2 in this book and some topology configuration guidelines can be found onlin...

Page 67: ...sabled through software Use the switch console to determine the port s configuration and verify that there is not an improper or undesired configuration of any of the switch features that may be affecting the port For more information see the Management and Configuration Guide which is on the ProCurve Website at www hp com go procurve manuals For more information on possible network problems and t...

Page 68: ...e Mdl Status RPS Status EPS Status Test Fan Status Port LED in Link view mode Off with powercord plugged in On Prolonged On Prolonged On On Flashing Flashing On Flashing Off Flashing On Flashing See tip 5 Flashing Flashing On Off Off Off with cable connected On Off Off On but the port is not communicating On Flashing Flashing On Flashing Flashing On Flashing F1 Flashing B2 Flashing Flashing This L...

Page 69: ...selecting it from the console Main Menu If necessary to resolve the problem contact your ProCurve authorized LAN dealer oruse the electronic support services from ProCurve to get assistance See the Customer Support Warranty booklet for more information Oneorbothofthe switch cooling fans may have failed Try disconnecting power from the switch and wait a few moments Then reconnect the power to the s...

Page 70: ...to the transmit port on the connected device For the dual personality 10 100 1000 T ports be sure a mini GBIC is not installed in the associated slot For 1000Base T connections verify that the network cabling complies with the IEEE 802 3ab standard The cable should be installed according to the ANSI TIA EIA 568 A 5 specifications Cable testing should comply with the stated limitations for Attenu a...

Page 71: ...e RPS unit to make sure it is plugged in to an active power source If this is ok but the LEDs are still flashing the power supply in the RPS unit may have failed Try reversing R1 and R2 power cords on the 620 RPS EPS Also check the log files of the connected switch for more information This condition can also be caused by an RPS unit fan failure or an over temperature condition If necessary to res...

Page 72: ...you take advantage of these proactive networking features ProCurve Manager an SNMP based network management tool that is included with your switch A graphicalwebbrowser interface thatyoucanuse to manage your switch from a PC running a supported web browser for example Microsoft Internet Explorer and Netscape Communicator A full featured easy to use console interface that you can access by connecti...

Page 73: ...ult and Self Test LEDs on the front of the switch go off after approximately 50 seconds If these LEDs stay on longer than 60 seconds or begin flashing there may be a problem with the switch See Diagnosing With the LEDs on page 4 4 for information on interpreting the LED patterns and LED behaviors in chapter one Checking Console Messages Useful diagnostic messages may be displayed on the console sc...

Page 74: ...rks that sends test packets to any device identified by its IP address These tests can be performed through the switch console interface from a terminal connected to the switch or through a Telnet connection or from the switch s web browser interface For more information see the Management and Configuration Guide which is on the ProCurve Website at www hp com go procurve manuals These tests can al...

Page 75: ...ault settings for a reason other than configuration problems you should save the switch configuration prior to performing the factory default reset Then after the reset and resolution of the original problem you can restore the saved configuration to the switch For both the save and restore processes you can use the console copy command For more information on this command see the Management and C...

Page 76: ...ion on how to use these services to get technical support The ProCurve Website at www hp com go procurve support also provides up to date support information Additionally your ProCurve authorized network reseller can provide you with assistance both with services that they offer and with services offered by ProCurve Before Calling Support Before calling your networking dealer or ProCurve Support t...

Page 77: ... 4 cm 1 7 in 4 4 cm 1 7 in 4 4 cm 1 7 in Weight 4 95 kg 10 92 lbs 5 08 kg 11 2 lbs 5 59 kg 12 34 lbs 5 88 kg 12 96 lbs 2910al 24G J9145A 2910al 48G J9147A 2910al 24G PoE J9146A 2910al 48G PoE J9148A AC voltage 100 127 200 240 volts 100 127 200 240 volts 100 127 200 240 volts 100 127 200 240 volts Maximum current 1 7A 0 9A 2 10A 1 1A 6 1A 3 1A 6 4A 3 2A Frequency range 50 60 Hz 50 60 Hz 50 60 Hz 50...

Page 78: ...h DIN 45635 T 19 Noise Emission LpA 41 1 dB at virtual workspace according to DIN 45635 T 19 ProCurve Switch 2910al 24G PoE J9146A Geraeuschemission LpA 39 5 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise Emission LpA 39 5 dB at virtual workspace according to DIN 45635 T 19 ProCurve Switch 2910al 48G PoE J9148A Geraeuschemission LpA 41 1 dB am fiktiven Arbeitsplatz nach DIN 45635 T 19 Noise...

Page 79: ...ASE SX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 LX IEEE 802 3z 1000BASE LX EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 LH not an IEEE standard EN IEC 60825 Class 1 Laser Product Laser Klasse 1 1000 BX IEEE 802 3ah 1000BASE BX10 EN IEC 60825 Class 1 Laser Product Laser Klasse 1 10 Gig CX4 IEEE 802 3ak 10GBASE CX4 10 Gig Direct Attach not an IEEE standard 10 Gig SR IEEE 802 ...

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Page 81: ...roCurve Mini GBICs and Transceivers and click on ProCurve 10 GbE transceivers and go to Specifications Modules Width 106 17 mm 4 18 in Depth 104 39 mm 4 11 in Height 35 56 mm 1 40 in Weight 0 159 kg 35 lbs MODULE Operating Non Operating Temperature 0 C to 55 C 32 F to 131 F 40 C to 70 C 40 F to 158 F Relative humidity non condensing 15 to 95 at 40 C 104 F 15 to 90 at 65 C 149 F Maximum altitude 3 ...

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Page 83: ...ifications 1000 Mbps Operation Category5100 ohm4 pairUTPorSTPcable complyingwithIEEE 802 3ab 1000Base T specifications Category 5e or better is recommended See note on 1000Base T Cable Requirements on page C 2 Twinaxial copper CX4 cables Twinaxial cables complying with IEEE 802 3ak 10GBASE CX4 specifications Direct attach cables One piece devices consisting of a cable with SFP connectors permanent...

Page 84: ...igabit T network cable quality is more important than for either 10Base T or 100Base TX Cabling plants being used to carry 1000Base T networking must comply with the IEEE 802 3ab standards In particular the cabling must pass tests for Attenuation Near End Crosstalk NEXT and Far End Crosstalk FEXT Additionally unlike the cables for 100Base TX the 1000Base T cables must pass tests for Equal Level Fa...

Page 85: ... 1000 BX single mode fiber N A 0 5 10 000 meters 10 Gig CX4 twinaxial copper N A up to 15 meters 10 Gig Direct Attach twinaxial copper N A various lengths offered 10 Gig SR multimode fiber 160 MHz km 200 MHz km 400 MHz km 500 MHz km 2000 MHz km 2 26 meters 2 33 meters 2 66 meters 2 82 meters 2 300 meters 10 Gig LRM multimode fiber 400 MHz km 500 MHz km 0 5 100 meters 0 5 220 meters 10 Gig LR singl...

Page 86: ...y CRC or FCS errors you may need to install one of these patch cords between the fiber optic port in your switch and your multimode fiber optic network cabling at both ends of the network link The patch cord consists of a short length of single mode fiber cable coupled to graded index multimode fiber cable on the transmit side and only multimode cable on the receive side The section of single mode...

Page 87: ...allow the cables to be connected together Figure C 1 Example Connecting a Mode Conditioning Patch Cord for Gigabit LX Make sure you purchase a patch cord that has appropriate connectors on each end and has multimode fibers thatmatch the characteristics of the multimode fiber in your network Most important the core diameter of the multimode patch cord must match the core diameter of the multimode c...

Page 88: ...ses you can use standard straight through cables or crossover cables If you happen to use a correctly wired crossover cable though the switch will still be able to automatically detect the MDI MDI X operation and link correctly to the connected device Other Wiring Rules All twisted pair wires used for 10 Mbps and 100 Mbps operation must be twisted through the entire length of the cable The wiring ...

Page 89: ...le 100 Mbps Full Duplex the ports operate as MDI X ports and straight through cables must be then used for connections to PC NICs and other MDI ports Cable Diagram N ot e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 4 5 7 and 8 are not used in this applicati...

Page 90: ...uplex the ports operate as MDI X ports and crossover cables must be then used for connections to hubs or switches or other MDI X network devices Cable Diagram N ot e Pins 1 and 2 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 4 5 7 and 8 are not used in this application al...

Page 91: ...n connector A must be wired as a twisted pair to pins 1 and 2 on connector B Pins 3 and 6 on connector A must be wired as a twisted pair to pins 3 and 6 on connector B Pins 4 and 5 on connector A must be wired as a twisted pair to pins 4 and 5 on connector B Pins 7 and 8 on connector A must be wired as a twisted pair to pins 7 and 8 on connector B Pin Assignments For 1000Base T operation all four ...

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Page 93: ...o hazardous transient volt ages such aslightning or disturbancesin the electrical utilities power grid Handle exposed metal components ofthe networkwith caution Servicing There are no user serviceable parts inside these products Any servicing adjustment maintenance or repair mustbe performed only by service trained personnel These products do not have a power switch they are powered on when the po...

Page 94: ...oumis à des surtensions transitoires dangereuses telles que la foudre ou des perturba tions dans le réseau d alimentation public Manipulez les composants métalliques du réseau avec précautions Aucune pièce contenue à l intérieur de ce produit ne peut être réparée par l utilisateur Tout dépannage réglage entretien ou réparation devra être confié exclusivement à un personnel qualifié Cet appareil ne...

Page 95: ...nnungen ausge setzt werden beispielsweise durch Blitz oder Störungen in dem Starkstromnetz des Elektrizitätswerks Bei der Handhabung exponierter Metallbestandteile des Netzwerkes Vorsicht walten lassen Dieses Gerät enthält innen keine durch den Benutzer zu wartenden Teile Wartungs Anpassungs Instandhaltungs oder Reparaturarbeiten dürfen nur von geschultem Bedienungspersonal durchgeführt werden Die...

Page 96: ...egati fra loro i cavi LAN possono occasionalmente andare soggetti a pericolose tensioni transitorie ad esempio provocate da lampi o disturbi nella griglia d ali mentazione della società elettrica siate cauti nel toccare parti esposte in metallo della rete Nessun componente di questo prodotto può essere riparato dall utente Qualsiasi lavoro di riparazione messa a punto manutenzione o assistenza va ...

Page 97: ... seguro Es posible que los cables de la LAN se vean sometidos de vez en cuando a voltajes momentáneos que entrañen peligro rayos o alteraciones en la red de energía eléctrica Manejar con precaución los componentes de metal de la LAN que estén al descubierto Este aparato no contiene pieza alguna susceptible de reparación por parte del usuario Todas las reparaciones ajustes o servicio de mantenimien...

Page 98: ...D 6 Safety and EMC Regulatory Statements Safety Information Japan Safety and EMC Regulatory Statements Safety Information Japan Ja pa n P o w er Co rd Wa rn ing ...

Page 99: ...D 7 Safety and EMC Regulatory Statements Safety Information China Safety and EMC Regulatory Statements Safety Information China ...

Page 100: ...ment is operated in a commercial environment This equipment gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause interference to radio communications Operation of this equipment in a residential area may cause interference in which case the user will be required to correct the interference at his own expense Canada...

Page 101: ...D 9 Safety and EMC Regulatory Statements EMC Regulatory Statements Safety and EMC Regulatory Statements Korea Taiwan ...

Page 102: ...complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product herewith complies with the requirements of the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC and carries the CE mark...

Page 103: ...ith part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product herewith complies with the requirements of the Low Voltage Directive 2006 95 EC the EMC Directive 2004 108 EC and carries the CE marking accord...

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Page 105: ...krer at udstyret genvindes på en måde der beskytter både mennesker og miljø Yderligere oplysninger om hvor du kan aflevere kasseret udstyr til genvinding kan du få hos kommunen den lokale genbrugsstation eller i den butik hvor du købte produktet Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab et kõnealust toodet ei tohi koos teiste m...

Page 106: ...ben Die getrennte Sammlung und ordnungs gemäße Entsorgung Ihrer Altgeräte trägt zur Erhaltung der natürlichen Ressourcen bei und garantiert eine Wiederverwertung die die Gesundheit des Menschen und die Umwelt schützt Informationen dazu wo Sie Rücknahmestellen für Ihre Altgeräte finden erhalten Sie bei Ihrer Stadtverwaltung den örtlichen Müllentsorgungsbetrieben oder im Geschäft in dem Sie das Gerä...

Page 107: ...dzīves atkritumiem Jūs atbildat par to lai nolietotās iekārtas tiktu nodotas speciāli iekārtotos punktos kas paredzēti izmantoto elektrisko un elektronisko iekārtu savākšanai otrreizējai pārstrādei Atsevišķa nolietoto iekārtu savākšana un otrreizējā pārstrāde palīdzēs saglabāt dabas resursus un garantēs ka šīs iekārtas tiks otrreizēji pārstrādātas tādā veidā lai pasargātu vidi un cilvēku veselību ...

Page 108: ...ný výrobok sa nesmie likvidovať s domovým odpadom Povinnosťou spotrebiteľa je odovzdať vyradené zariadenie v zbernom mieste ktoré je určené na recykláciu vyradených elektrických a elektronických zariadení Separovaný zber a recyklácia vyradených zariadení prispieva k ochrane prírodných zdrojov a zabezpečuje že recyklácia sa vykonáva spôsobom chrániacim ľudské zdravie a životné prostredie Informácie...

Page 109: ...ts 2 27 effects of non standard cables 4 2 fiber optic specifications C 3 infrastructure requirements 2 5 serial for direct console connection 2 25 cables twisted pair category 3 4 5 C 6 cross over cable pin out C 8 MDI X to MDI connections C 7 C 9 MDI X to MDI X connections C 8 pin outs C 7 C 9 straight through cable pin out C 7 C 9 switch to computer connection C 7 C 9 switch to switch or hub co...

Page 110: ...latory statements D 8 environmental specifications switch A 1 B 1 EPS input port 1 13 expansion module LEDs 1 11 external power supply connecting 2 18 F factory default configuration restoring 1 10 4 11 Fan Status LED 1 8 2 20 2 23 fan Status LED 1 8 Fault LED 2 20 2 23 behavior during self test 2 7 behaviors 2 20 2 23 flashing definition 2 20 2 23 location on switch 1 4 showing error conditions 4...

Page 111: ...icators 1 7 Port View selecting the display 1 8 Power 1 6 2 20 2 23 behavior during self test 2 7 Self Test 1 7 behavior during self test 2 7 Spd 1 7 Temp Status 2 20 2 23 Usr 1 7 LEDs expansion module 1 11 LEDs RPS EPS 2 19 2 22 Link LEDs 1 7 1 11 link test 4 10 location for the switch considerations 2 5 M MDI X to MDI network cable C 7 C 9 MDI X to MDI X network cable C 8 mini GBICs full duplex ...

Page 112: ...ls diagnostics with 4 8 R rack mounting precautions 2 3 mounting the switch in 2 11 rack mounting 2 3 2 11 rail kit 2 1 2 3 recycle statements E 1 regulatory statements D 8 Reset button description 1 10 location on switch 1 4 1 10 restoring factory default configuration 4 11 resetting the switch factory default reset 4 11 location of Reset button 1 10 troubleshooting procedure 4 9 RPS EPS connecti...

Page 113: ...nications 4 10 twisted pair cabling 4 10 tips for troubleshooting 4 1 topologies effects of improper topology 4 2 samples of 2 29 transceiver install or remove 2 14 transceivers SFP 1 2 troubleshooting 4 1 basic tips 4 1 checking port configuration 4 3 checking the console messages 4 9 checking the LEDs 4 9 common network problems 4 1 connecting to fixed full duplex devices 4 1 diagnostic tests 4 ...

Page 114: ...6 Index Index ...

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Page 116: ...y L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP will not be liable for technical or editorial errors or omissions contained herein March 2010 Manual Part Numb...

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HP J9146A - ProCurve Switch 2910al-24G-PoE, Installation And Getting Started Manual

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