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11

Customer Support Services

If you are having any trouble with your transceiver, Hewlett-Packard offers 
support 24 hours a day, seven days a week through the use of a number of 
automated electronic services. See the Customer Support/Warranty booklet 
that came with your transceiver for information on how to use these services 
to get technical support. The HP networking products World Wide Web site,

http://www.hp.com/go/procurve

 also provides up-to-date support informa-

tion and contact phone numbers. Click on the 

 

 button on that 

web page.

Additionally, your HP-authorized network reseller can also provide you with 
assistance, both with services that they offer and with services offered by 
HP.

59692336.fm  Page 11  Monday, October 9, 2000  4:08 PM

Summary of Contents for J4131A

Page 1: ...tion over multimode fiber optic cable Gigabit LX transceiver 1000 Mbps operation over either single mode or multimode fiber optic cable 100 1000 T transceiver 1000 or 100 Mbps operation over Category 5 or better unshielded twisted pair UTP or shielded twisted pair STP cables 100 FX SC transceiver 100 Mbps operation over multimode fiber optic cable For more information on the cables used with these...

Page 2: ... to the device before installing the transceiver into it For the Switch 2424M Gigabit Stacking Module you can leave the power on to the switch but remove the module from the switch before installing transceivers into it Reinstalling the module into the switch initializes and activates the transceivers For the Series 2300 and 2500 switches you can install the trans ceivers while the switches are po...

Page 3: ...emove the module from the switch Then for that module and for all other networking devices using a flat bladed or Torx T 10 screwdriver unscrew the two retaining screws on the slot cover plate or existing transceiver and remove it from the module or device 2 Touch a grounded metal object such as a powered on switch to discharge any static electricity on your body then carefully remove the transcei...

Page 4: ...e transceiver is installed in a Gigabit Stacking Module reinstall the module into the switch and make sure the switch is powered on or if the transceiver is installed directly into a switch reset the switch if necessary toinitialize the transceivers PleaseseetheInstallationNotes on page 2 for information about initializing the transceivers in different HP ProCurve networking devices Connect Networ...

Page 5: ...5 µm or 50 125 µm core cladding diameter graded index multimode fiber optic cables that are fittedwithSCconnectors thecables must comply with the ITU T G 651 and ISO IEC 793 2 Type A1b or A1a standards 2 kilometers for full duplex connections 412 meters for half duplex connections Note The Series 2300 and 2500 switches do not allow half duplex operation for the transceivers Twisted Pair Cables 100...

Page 6: ...nnected into the Tx transmit port on the transceiver is connected into the receive port on the device at the other end of the cable similarly make sure the Rx receive port on the transceiver is connected to the transmit port on the other device To connect a twisted pair cable to a transceiver Push the RJ 45 plug into the RJ 45 jack until the tab on the plug clicks into place When power is applied ...

Page 7: ...ceivers are installed If the trans ceiver is being used in a Gigabit Stacking Module and the module has been hot swapped into the Switch 2424M the resulting self test does not test the transceivers Resetting the switch causes a complete self test to be performed which does test the transceivers The switch Link LED for the transceiver port is blinking This condition occurs on the Series 2300 and 25...

Page 8: ...abit SX standard It transmits at 850 nm wavelength and accepts the multimode fiber optic cables for Gigabit SX described on page 4 The Gigabit LX Transceiver is compatible with the IEEE 802 3z Gigabit LX standard It transmits at 1300 nm wavelength and accepts the single mode or multimode fiber optic cables for Gigabit LX described on page 4 The 100 1000 T Transceiver is compatible with the IEEE 80...

Page 9: ...ion conditioning If you experience a high number of transmission errors on the Gigabit LX ports usually CRC or FCS errors you may need to install one of these patch cords between the Gigabit LX port in your switch and your multimode fiber optic network cabling and between the Gigabit LX transmission device and the network cabling at the other end of the multimode fiber optic cable run A patch cord...

Page 10: ...commended Patch Cords The following Mode Conditioning Patch Cords have been tested and verified to operate correctly with the HP Gigabit LX Transceiver These part numbers could change Contact Computer Crafts through the world wide web at www computer crafts com A number of other vendors provide mode conditioning patch cords including Siecor Inc which can be contacted at www siecor com Part Number ...

Page 11: ...ithyourtransceiverforinformationonhowtousetheseservices to get technical support The HP networking products World Wide Web site http www hp com go procurve also provides up to date support informa tion and contact phone numbers Click on the button on that web page Additionally yourHP authorizednetworkresellercanalsoprovideyouwith assistance both with services that they offer and with services offe...

Page 12: ...ett Packard Company 2000 All rights reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Printed in Singapore 09 2000 Manual Part Number 5969 2336 5969 2336 59692336 fm Page 12 Monday October 9 2000 4 08 PM ...

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