Selecting
Turn Enclosure UID Off
from the main menu turns off the rear enclosure UID LED and
changes the color of the Insight Display screen to the current alert condition.
View User Note screen
The
View User Note
screen displays six lines of text, each containing a maximum of 16 characters. Use
this screen to display helpful information such as contact phone numbers. Change this screen using the
remote OA user web interface. Both the background bitmap and the text can be changed.
Chat Mode screen
The
Chat Mode
screen is used by the remote administrator who uses the web interface to send a
message to an enclosure Insight Display. The technician uses the Insight Display buttons to select from a
set of prepared responses, or dials in a custom response message on the
?
line. To send a response
back to the Administrator, navigate the cursor to
Send
, then press the
OK
button.
The
Chat Mode
screen has top priority in the Insight Display and remains on the screen until you select
Send
. The technician can leave this chat screen temporarily and use the other Insight Display screens,
then return to the
Chat Mode
screen from the Main Menu to send a response. After the response, the
Chat Mode
screen is cleared. Both the
A
and
?
responses then appear to the remote Administrator on
the LCD Chat web interface.
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View User Note screen
