A–2
Hardware Setup
Troubleshooting
Problem
Solution
My remote control does
not work.
■
Be sure you are using the HP MediaBuddy
Remote Control and not an unsupported remote
control.
■
Be sure that the remote control has a clear
line-of-sight with the remote sensor. Refer to
“
Using the remote control
” in Chapter 5.
■
If the remote control has worked without any
problems until recently, try replacing the
batteries. Refer to “
Replacing the remote control
batteries
” in Chapter 5.
■
If the remote control works as expected, except
for changing channels, you must reconfigure the
software settings for the cable or satellite set-top
box. Refer to “
Running the Setup Wizard
”
in
Chapter 3.
■
Check all cable connections going to and from
the TV tuner.
■
If using a set-top box, check the following:
❐
Be sure the remote sensor is connected to
the computer. Refer to “
Connection 3:
Connecting with satellite TV or cable TV with
a set-top box
” in Chapter 3.
❐
Be sure the IR emitter cable is securely and
properly connected from the remote sensor
to the set-top box.
❐
Be sure the set-top box is on and receiving
power.
■
Close Windows Media Center, restart the
computer, and then open Windows Media
Center again.
(Continued)
