HP EliteBook 8540W Maintenance And Service Manual Download Page 15

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Category

Description

HP EliteBook
8540p
Notebook PC

HP EliteBook
8540w Mobile
Workstation

Windows Vista Home Basic

√

Windows

Professional

√

DRDVD XP Pro

√

DRDVD Windows 7

√

DRDVD Windows 7 with WinDVD

√

DRDVD Windows Vista

√

Office Ready restore DVD

√

Web-only support:

Windows XP Professional 64

√

Windows Vista 32/64 Enterprise

√

Certified:

Novell™: SuSE Linux™ Enterprise Desktop

√

Serviceability

End-user replaceable parts:

adapter

√

Battery

(system)

√

Hard

drive

√

Keyboard

√

Memory

module

√

Optical

drive

√

Mini-PCI components (WLAN, WWAN, SIM)

√

Chapter 1 Product description

Summary of Contents for EliteBook 8540W

Page 1: ...HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Maintenance and Service Guide ...

Page 2: ... of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...nents 18 Right side components 18 Bottom components 19 Wireless antennas select models only 20 3 Illustrated parts catalog 21 Service tag 21 Computer major components 22 Display components 28 Plastics Kit 29 Cable Kit 30 Mass storage devices 31 Miscellaneous parts 32 Sequential part number listing 33 4 Removal and replacement procedures 40 Preliminary replacement requirements 40 Tools required 40 ...

Page 5: ...e bay 50 Ambient light sensor 52 Hard drive 54 Bluetooth module 57 RTC battery 58 Expansion memory modules 60 WWAN module 62 Keyboard 65 Primary memory module 68 WLAN module 69 Switch cover 72 Fan 74 Heat sink 76 Processor 78 Graphics card 80 Display assembly 82 Top cover 88 Modem module 92 ExpressCard audio assembly 93 Speaker assembly 95 System board 97 RJ 11 connector cable 99 USB VGA board 101...

Page 6: ...Disc ROM Combo Drive 120 DVD ROM Drive specifications 121 Specification information in Device Manager 122 7 Backup and recovery 123 Windows 7 123 Backing up your information 123 Performing a recovery 125 Using the Windows recovery tools 125 Using f11 126 Using a Windows 7 operating system DVD purchased separately 126 Windows Vista 128 Backing up your information 128 Performing a recovery 129 Using...

Page 7: ...RJ 11 modem 136 RJ 45 network 136 Universal Serial Bus 137 9 Power cord set requirements 138 Requirements for all countries and regions 138 Requirements for specific countries and regions 139 10 Recycling 140 Battery 140 Display 140 Index 146 viii ...

Page 8: ...66 GHz Turbo up to 2 80 processor 6 MB L3 cache 8 threads Intel Core i7 processor Dual Core 640M 2 80 GHz Turbo up to 3 46 processor 4 MB L3 cache 4 threads 620M 2 66 GHz Turbo up to 3 33 processor 4 MB L3 cache 4 threads Intel Core i5 processors Dual Core 580M 2 66 GHz Turbo up to 3 33 processor 3 MB L3 cache 4 threads 560M 2 66 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 540M 2 53 GHz...

Page 9: ...HD with webcam 39 6 cm 15 6 in FHD DreamColor 39 6 cm 15 6 in FHD DreamColor with webcam Support privacy filter Memory Four customer accessible upgradeable memory module slots supporting up to 16 GB of RAM in models that use quad core processors Two customer accessible upgradeable memory module slots supporting up to 8 GB of RAM in models that use dual core processors Supports dual channel memory ...

Page 10: ... System 3D RAID 0 1 Support Upgrade bay Fixed removal of 1 screw required Customer accessible Serial ATA 12 7 mm tray load Supports No Drive option Supports the following 12 7 mm SATA optical drives DVD RW and CD RW Super Multi DL Combo Drive with LightScribe Blu ray Disc ROM with SuperMulti DVD R RW DL Drive Blu ray R RE DVD RW SuperMulti DL Drive DVD ROM Drive Supports the following 9 5 mm SATA ...

Page 11: ...the following WLAN formats Intel Wi Fi Link 6300 802 11a g n 3 3 Intel Wi Fi Link 6200 802 11a b g n 2 2 Intel Wi Fi Link 6100 802 11a b g Ukraine and Russia only Broadcom 4322 802 11a b g n 2 2 Integrated WWAN options by way of wireless module Two WWAN antennas built into display assembly GPS support Subscriber identity module SIM security customer accessible in battery bay Supports no WWAN optio...

Page 12: ...d pointing devices Full size keyboard with durable key cap coating Dual point pointing stick and TouchPad with 3 pointing stick buttons and 3 TouchPad buttons and scroll zone Spill resistant design DuraKey coating Touch sensitive volume up down and mute buttons Five touch sensitive launch buttons QuickLook Software Setup QuickWeb Browser Launch WLAN on off Touchpad on off Calculator launch Power r...

Page 13: ...icrosoft Office Windows 7 Professional 32 with Microsoft Office 2007 Personal with Powerpoint Windows 7 Professional 32 with Microsoft Office 2007 Personal Windows 7 Professional 32 with Microsoft Office 2007 Professional Windows 7 Professional 32 with Microsoft Office 2007 Ready Windows 7 Home Basic with Microsoft Office Ready Windows 7 Home Premium 32 with Microsoft Office Ready Windows 7 Home P...

Page 14: ... Microsoft Office Personal Windows 7 Professional with XPP images with Microsoft Office Professional Windows Vista Business 32 with Microsoft Office 2007 Ready Windows Vista Business 32 with Microsoft Office 2007 Personal with Powerpoint Windows Vista Business 32 with Microsoft Office 2007 Personal Windows Vista Business 32 with Microsoft 2007 Professional Windows Vista Home Basic with Microsoft O...

Page 15: ...VD Windows 7 with WinDVD DRDVD Windows Vista Office Ready restore DVD Web only support Windows XP Professional 64 Windows Vista 32 64 Enterprise Certified Novell SuSE Linux Enterprise Desktop Serviceability End user replaceable parts AC adapter Battery system Hard drive Keyboard Memory module Optical drive Mini PCI components WLAN WWAN SIM 8 Chapter 1 Product description ...

Page 16: ...is on 2 Internal microphones 2 Record sound 3 Webcam light On The webcam is in use 4 Webcam Records audio and video and captures still photographs 5 Keyboard light Illuminates the keyboard in low light conditions when pressed 6 Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment Display 9 ...

Page 17: ...chPad button Functions like the right button on an external mouse 6 Center TouchPad button Functions like the center button on an external mouse 7 Left TouchPad button Functions like the left button on an external mouse 8 TouchPad Moves the pointer and selects or activates items on the screen 9 Left pointing stick button Functions like the left button on an external mouse This table describes fact...

Page 18: ...eless lights 2 On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 3 Battery light Amber A battery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking...

Page 19: ...e volume scroll zone is being used to decrease speaker volume 12 Volume up light Blinking The volume scroll zone is being used to increase speaker volume 13 Calculator light On The Windows calculator application is on Blinking The Windows calculator is in use The two power lights display the same information The light on the power button is visible only when the computer is open The power light on...

Page 20: ...on briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel Performance and Maintenance Power Options 2 QuickLook button When the computer is off press the button to open HP QuickLook When the co...

Page 21: ...ut does not establish a wireless connection 5 TouchPad button Enables disables the TouchPad 6 Volume mute button Mutes and restores speaker sound 7 Volume down button Decreases computer volume 8 Volume up button Increases computer volume 9 Calculator button Turns on the Windows calculator function 10 Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon 14 Chapter 2 ...

Page 22: ...nation with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 15 ...

Page 23: ...level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light Blinking turquoise The hard drive or optical drive is being accessed Amber HP...

Page 24: ...onnects an optional digital display device such as a high performance monitor or projector 4 eSATA port Connects high performance eSATA components such as an eSATA external hard drive 5 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 6 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 7 Audio out he...

Page 25: ...nents Component Description 1 Smart card reader Supports optional smart cards and Java Cards 2 Upgrade bay Supports an optical drive or hard drive 3 3 0 SuperSpeed USB ports 2 Connect optional USB devices and transfer data at a higher speed than a 2 0 USB device 4 RJ 45 network jack Connects a network cable 5 RJ 11 modem jack Connects a modem cable 6 Security cable slot Attaches an optional securi...

Page 26: ...ptional accessory battery 6 Memory module compartment Contains two expansion memory module slots 7 Hard drive bay Holds the hard drive 8 Bluetooth compartment Contains a Bluetooth device 9 Wireless module compartment Contains an HP Mobile Broadband Module NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governm...

Page 27: ...2 WLAN antennas 3 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country ...

Page 28: ...eric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Model description 4 This is the alphanumeric identifier used to locate documents drivers and support for the computer Warranty period 5 This numb...

Page 29: ...mber 1 Display assembly includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables For use in model 8540p 39 6 cm 15 6 in LED HD AntiGlare for use in computers without a webcam 595736 001 22 Chapter 3 Illustrated parts catalog ...

Page 30: ...ters without a webcam 600758 001 39 6 cm 15 6 in LED FHD for use in computers with a webcam 600759 001 39 6 cm 15 6 in LED FHD Dreamcolor for use in computers without a webcam 606979 001 39 6 cm 15 6 in LED FHD DreamColor for use in computers with a webcam 606980 001 2 Switch cover For use in model 8540p 595770 001 For use in model 8540w 595771 001 3 Keyboard with pointing stick includes pointing ...

Page 31: ...models that do not include a fingerprint reader 595778 001 Fingerprint reader board not illustrated includes fingerprint reader board cable 595780 001 5 Fan 595769 001 6 Heat sink includes replacement thermal material For use in computers with NVIDIA Quadro FX 1800 graphics includes fan 595766 001 For use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics does not include fan 59576...

Page 32: ...arino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey the United Arab Emirates the United Kingdom the United States Uruguay Venezuela and Vietnam 572511 001 Intel Wi Fi Link 6200 802 11a b g n for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbad...

Page 33: ...Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turk...

Page 34: ...5757 001 Hard Drive Hardware Kit 630887 001 20 Memory modules 8 GB PC3 10600 1333 MHz DDR3 634091 001 4 GB PC3 12800 1600 MHz DDR3 641369 001 2 GB PC3 12800 1600 MHz DDR3 652972 001 21 Bluetooth module does not include Bluetooth module cable NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part number 5...

Page 35: ...s 595743 001 4 Ambient light sensor 595781 001 5 Display enclosure includes antennas microphone and microphone mylar For use in HP Elite 8540p models 595744 001 For use in HP Elite 8540w models that do not use DreamColor displays 595745 001 For use in HP Elite 8540w models that use DreamColor displays 595746 001 Display cable kit includes For use with HD displays 595741 001 For use with DreamColor...

Page 36: ...er 2 ExpressCard slot protective insert 3 WWAN cover 4 Memory module compartment cover includes 2 captive screws secured by C clips 5 Hard drive cover includes 4 captive screws secured by C clips LCD hinge covers left and right not illustrated Optical drive panel not illustrated Plastics Kit 29 ...

Page 37: ...Cable Kit Item Description Spare part number Cable Kit 595787 001 1 RJ 11 connector cable 2 TouchPad cable 3 Power connector cable 4 Bluetooth module cable 30 Chapter 3 Illustrated parts catalog ...

Page 38: ...y ROM DVD RW SuperMulti DL Drive 595761 001 3 Hard drive includes bracket and screws 640 GB 7200 rpm 621046 001 500 GB 7200 rpm 634919 001 500 GB 7200 rpm for use in the upgrade bay 595762 001 320 GB 7200 rpm Self encrypting drive SED 626978 001 320 GB 7200 rpm 603783 001 250 GB 7200 rpm 595753 001 256 GB solid state drive SSD 595756 001 160 GB solid state drive SSD 595757 001 Hard Drive Hardware ...

Page 39: ...ia 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D01 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 Po...

Page 40: ... Torx T8M2 5 7 0 screw Torx T8M2 5 8 0 screw Torx T8M2 0 8 0 screw Torx T8M2 5 6 0 screw 595786 001 Sequential part number listing Spare part number Description 463953 001 120 W AC adapter 463954 001 150 W AC adapter 463955 001 90 W AC adapter 490371 001 Power cord for use in North America 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa...

Page 41: ...es the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts a...

Page 42: ...l Core i7 620M Dual Core processor 2 66 GHz Turbo up to 3 33 4 MB L3 cache 4 threads 592078 001 8 cell 68 Wh Li ion battery 594187 001 Intel Core i5 520M Dual Core processor 2 40 GHz Turbo up to 2 93 3 MB L3 cache 4 threads 594188 001 Intel Core i5 540M Dual Core processor 2 53 GHz Turbo up to 3 06 3 MB L3 cache 4 threads 595736 001 39 6 cm 15 6 in LED display assembly HD AntiGlare for use in comp...

Page 43: ...ial and VGA support bracket 595766 001 Heat sink with fan for use in computers with NVIDIA Quadro FX 1800 graphics 595767 001 Heat sink for use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics does not include fan 595768 001 Heat sink for use in computers with ATI FirePro M5800 graphics includes fan 595769 001 Fan 595770 001 Switch cover for use in model 8540p includes LED board ...

Page 44: ... with pointing stick for use in Portugal includes keyboard and pointing stick cables 595790 141 Keyboard with pointing stick for use in Turkey includes keyboard and pointing stick cables 595790 161 Keyboard with pointing stick for use in Latin America includes keyboard and pointing stick cables 595790 171 Keyboard with pointing stick for use in Saudi Arabia includes keyboard and pointing stick cab...

Page 45: ...2 WWAN antenna transceivers and cables 600758 001 39 6 cm 15 6 in LED display assembly FHD for use in model 8540w computers without a webcam includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 600759 001 39 6 cm 15 6 in LED display assembly FHD for use in model 8540w computers with a webcam includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna tr...

Page 46: ...e for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 595787 001 See Cable Kit on page 30 for more Cable Kit spare part number information 630293 001 System board for use in Russia and the People s Republic of China with the following du...

Page 47: ...e of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure o...

Page 48: ...serting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not i...

Page 49: ...Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The fol...

Page 50: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 51: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 52: ...ed on the service tag Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warrant...

Page 53: ...omputer feet The computer feet are adhesive backed rubber pads There are 6 rubber feet that attach to the base enclosure in the locations illustrated below 46 Chapter 4 Removal and replacement procedures ...

Page 54: ...tem 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 from ...

Page 55: ...r is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the SIM 1 Press in on the SIM 1 The module...

Page 56: ...he operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the optical drive 1 Position the computer with the right side toward you 2 Remove the Phillips PM2 5 12 0 captive screw 1...

Page 57: ...ng system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the drive from the upgrade bay 1 Position the computer upside down with the front toward you 2 Remove the four screw covers 1 and f...

Page 58: ...5 Remove the optical drive 5 from the computer 6 Remove the assembly from the base enclosure Reverse this procedure to install the hard drive into the upgrade bay Component replacement procedures 51 ...

Page 59: ...omputer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the ambient light sensor 1 Turn the computer right side up with the front towar...

Page 60: ...osure 8 Release the sensor 2 from the display enclosure as far as the display panel cable and backlight cable allow 9 Disconnect the backlight cable 3 the display panel cable 4 and the keyboard light cable 5 from the ambient light sensor 10 Remove the ambient light sensor Reverse this procedure to install the ambient light sensor Component replacement procedures 53 ...

Page 61: ...computer follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 R...

Page 62: ...r is included in the Plastics Kit spare part number 595784 001 4 Loosen the Phillips PM2 5 12 0 captive screw 1 that secures the hard drive to the computer 5 Grasp the Mylar tab on the hard drive and slide the hard drive to the right 2 to disconnect it from the system board Component replacement procedures 55 ...

Page 63: ...rd drive bracket remove the four Phillips PM3 0 5 0 hard drive bracket screws 1 from each side of the hard drive 8 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 56 Chapter 4 Removal and replacement procedures ...

Page 64: ... operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the Bluetooth module 1 Position the computer upside down with the front toward you 2 Remove the Bluetooth cover by loosenin...

Page 65: ...e power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 Remove the RTC battery 1 Position the computer upside down with the front toward you 2 Loosen the two Phillips PM2 0 5 0 captive screws 1 that secure the memory module compartment cover to the computer 3 Lift the right side...

Page 66: ...1 from the system board 5 Gently pull the battery away from the double sided tape that secures it to the system board and remove it from the computer 2 Reverse this procedure to install the RTC battery Component replacement procedures 59 ...

Page 67: ...1600 MHz DDR3 641369 001 8 GB PC3 10600 1333 MHz DDR3 634091 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging ...

Page 68: ...f the expansion memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer 5 Remove the expansion memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install an expansion memory module Compon...

Page 69: ...If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the...

Page 70: ...TE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal There are two different WWAN modules available and each module has the antenna connectors reversed 4 Remove the two Phillips PM2 5 3 0 screws 2 that secure the WWAN module to the computer The edge of the module opposite the slot rises away from the co...

Page 71: ...an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Figure 4 1 Ericsson module antenna locations Figure 4 2 Qualcomm module antenna locations Reverse this procedure to install the WWAN module 64 Chapter 4 Removal and replacement procedures ...

Page 72: ...key The United Kingdom The United States 595790 161 595790 B31 595790 091 595790 131 595790 251 595790 171 595790 BA1 595790 071 595790 B71 595790 BG1 595790 AB1 595790 281 595790 141 595790 031 595790 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the op...

Page 73: ...s are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and scroll keys 6 Lift the rear edge of the keyboard and then rotate the keyboard forward until it rests upside down on top of the TouchPad 2 7 Release the zero insertion force ZIF connector to which the keyboard cable is attached 1 and then disconnect the keyboard cable from the sys...

Page 74: ...ctor to which the pointing stick cable 2 is attached and then disconnect the pointing stick cable from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 67 ...

Page 75: ...removing the primary memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC ada...

Page 76: ...blic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Greece Guadeloupe Guam Guatemala Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Ivory Coast Jamaica Japan Jordan Kenya South Korea Kuwait Kyrgyzstan Latvia Lebanon Martinique US Virgin Islands Puerto Rico Nether Antilles Liechtenstein Lithuania Luxembo...

Page 77: ...e the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guin...

Page 78: ...quipped with an 802 11a b g n WLAN module the yellow WLAN antenna cable is connected to the middle terminal on the WLAN module 3 Remove the two Phillips PM2 0 3 0 barrel screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle NOTE WLAN modules are desig...

Page 79: ...the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the keyboard see Keyboard on page 65 Remove the switch cover 1 Turn the computer upside down with the rear toward you 2 Remove the three Phillips PM2 0 3 0 screws that secure the switch cover to the computer 3 Turn the computer right side up with the front tow...

Page 80: ...7 Remove the switch cover from the computer 3 Reverse this procedure to install the switch cover Component replacement procedures 73 ...

Page 81: ...rom the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Keyboard see Keyboard on page 65 b Switch cover see Switch cover on page 72 Remove the fan 1 Position the computer right side up with the front toward you 2 Disconnect the fan cable 1 from the system board 3 Loosen the three captive Phillips PM 2 5x5 0 screws 2 that secure the fan to the base enclosure...

Page 82: ...n The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the...

Page 83: ... computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 ...

Page 84: ...ide of the heat sink 1 to disengage it from the graphics card 4 Remove the heat sink 2 from the computer NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 3 each time the heat sink is removed Thermal material is included with all heat sink and processor spare part kits Component replacement procedures 77 ...

Page 85: ...essor 4 MB L3 cache 4 threads 625826 001 620M 2 66 GHz Turbo up to 3 33 processor 4 MB L3 cache 4 threads 587259 001 Intel Core i5 processors Dual Core 580M 2 66 GHz Turbo up to 3 33 processor 3 MB L3 cache 4 threads 625825 001 560M 2 66 GHz Turbo up to 3 20 processor 3 MB L3 cache 4 threads 625824 001 540M 2 53 GHz Turbo up to 3 06 processor 3 MB L3 cache 4 threads 594188 001 520M 2 40 GHz Turbo ...

Page 86: ...ge 74 d Heat sink see Heat sink on page 76 Remove the processor 1 Position the computer right side up with the front toward you 2 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the proce...

Page 87: ... all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Keyboard see Keyboard on page 65 b Switch cover see Switch cover on page 72 c Fan see Fan on page 74 d Heat sink see Heat si...

Page 88: ...2 by sliding it away from the graphics card slot at an angle NOTE The graphics card is designed with a notch 3 to prevent incorrect insertion Reverse this procedure to install the graphics card Component replacement procedures 81 ...

Page 89: ... for use in computers with a webcam 600761 001 39 6 cm 15 6 in LED FHD for use in computers without a webcam 600758 001 39 6 cm 15 6 in LED FHD for use in computers with a webcam 600759 001 39 6 cm 15 6 in LED FHD DreamColor for use in computers without a webcam 606979 001 39 6 cm 15 6 in LED FHD DreamColor for use in computers with a webcam 606980 001 Before removing the display assembly follow t...

Page 90: ...m the clips built into the top cover 2 4 Disconnect the microphone cable from the pass thru cable 3 5 Remove the WWAN antenna cables from the channel to the bottom of the base enclosure 4 6 Remove the WWAN antenna WLAN antenna and the microphone cables 5 from the clips built into the top cover 7 Position the computer upside down with the rear toward you Component replacement procedures 83 ...

Page 91: ... the display assembly to the computer 10 Lift the display assembly 2 straight up and remove it CAUTION When installing the display assembly be sure that the 4 wireless antenna cables routed out of the display right hinge are routed and arranged properly Failure to follow these routing instructions can result in degradation of the computer s WLAN and WWAN performance 84 Chapter 4 Removal and replac...

Page 92: ...t light sensor on page 52 for display inverter replacement instructions 12 Flex the top 1 of the bezel the inside edges of the left and right sides 2 and then the bottom 3 of the bezel until it disengages from the display enclosure 13 Remove the display bezel 4 The display bezel is available using spare part numbers 595747 001 for use with computer models with a webcam 595748 001 for use with comp...

Page 93: ...ber 583219 001 15 If it is necessary to replace the display panel remove the four Phillips PM2 5 5 0 screws 1 that secure the display panel to the display enclosure 16 Remove the display panel cable from the left hinge 2 17 Remove the antenna and microphone cables from the right hinge 3 18 Remove the display panel 4 Display panels are available using spare part number 623181 001 for HD display pan...

Page 94: ...95741 001 for HD displays and 615116 001 for DreamColor displays 20 If it is necessary to replace the display hinges remove the four Phillips PM2 5 3 0 screws 1 that secure each display hinge to the display panel 21 Remove the display hinges 2 The left and right display hinges are available using spare part number 595742 001 for models that do not use DreamColor displays and 595743 001 for models ...

Page 95: ...t all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see Optical drive on page 49 c Keyboard see Keyboard on page 65 d Swit...

Page 96: ...puter right side up with the rear toward you 7 Remove the two Torx T8M2 5 6 0 screws 1 from the top of the top cover 8 Close the computer and turn the rear toward you 9 Remove the two HM2 5 6 0 screw locks 2 that secure the top cover to the computer Component replacement procedures 89 ...

Page 97: ...erprint reader cable 4 TouchPad cable 5 Card reader cable 11 Lift the rear edge of the top cover 1 and then swing it up and forward slightly 12 Lift the top cover up 2 to allow access to the audio pass thru cable located on the bottom of the top cover 90 Chapter 4 Removal and replacement procedures ...

Page 98: ...13 Disconnect the audio pass thru cable from the system board Reverse this procedure to install the top cover Component replacement procedures 91 ...

Page 99: ...onnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Keyboard see Keyboard on page 65 c Optical drive see Optical drive on page 49 d Switch cover see Switch cover on page 72 e Display assembly...

Page 100: ...wn through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see Optical drive on page 4...

Page 101: ...isconnect the speaker cable from the assembly 1 3 Remove the two Torx T8M2 5 8 0 screws 2 that secure the assembly to the base enclosure 4 Lift the right side of the assembly 3 until the audio connectors disengage from the openings in the base enclosure 5 Remove the assembly from the base enclosure Reverse this procedure to install the ExpressCard audio assembly 94 Chapter 4 Removal and replacemen...

Page 102: ...om the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see Optical drive on page 49 c Keyboard see Keyboard on page 65 d Switch cover see Switch cover on page 72 e Display assembly see Display assemb...

Page 103: ...ve the cable from the routing channel atop the right speaker 2 3 Remove the four Phillips PM2 5 5 0 screws 1 that secure the speaker assembly to the base enclosure 4 Remove the speaker assembly 2 from the base enclosure 96 Chapter 4 Removal and replacement procedures ...

Page 104: ...system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer...

Page 105: ...e 69 WWAN module see WWAN module on page 62 Processor see Processor on page 78 Graphics card see Graphics card on page 80 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the four Torx T8M2 5 7 0 screws 1 that secure the system board to the base enclosure 3 Lift the system board up a couple of inches 2 to gain access to the VGA board connector locate...

Page 106: ... on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see ...

Page 107: ...ight side up with the front toward you 2 Remove the RJ 11 connector 1 from the clip built into the base enclosure 3 Remove the RJ 11 connector cable from the clips and routing channel 2 built into the base enclosure 4 Remove the RJ 11 connector cable from the base enclosure Reverse this procedure to install the RJ 11 connector cable 100 Chapter 4 Removal and replacement procedures ...

Page 108: ... computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see Optical drive on page 49 c Keyboard see Keyboard on page 65 d Switch cover see Switch cover on page 72 e Display assembly see Display assembly on page 82 f Top cover see Top cover on page 88 g Fan see Fan on page 74 h Heat sink see Heat sink on page 76 ...

Page 109: ...3 Lift the USB VGA board out of the chassis 2 Reverse this procedure to install the USB VGA board 102 Chapter 4 Removal and replacement procedures ...

Page 110: ...dapter from the computer 4 Remove the battery see Battery on page 47 5 Remove the following components a Hard drive see Hard drive on page 54 b Optical drive see Optical drive on page 49 c Keyboard see Keyboard on page 65 d Switch cover see Switch cover on page 72 e Display assembly see Display assembly on page 82 f Top cover see Top cover on page 88 g Fan see Fan on page 74 h Heat sink see Heat s...

Page 111: ...3 Remove the power connector cable from the enclosure Reverse this procedure to install the power connector cable 104 Chapter 4 Removal and replacement procedures ...

Page 112: ...g Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To sele...

Page 113: ...ges and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu messa...

Page 114: ...fies the system components needed for starting the computer Run In Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors ha...

Page 115: ...rity questions and answers used if you forget your password Anti Theft AT p Enable disable Anti Theft Protection DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable d...

Page 116: ...B legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP E...

Page 117: ...isable HP QuickWeb enabled by default Enable disable HP QuickWeb Write Protect disabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel Trusted Execution Technology select models only disabled by default Multi Core CPU enabled by default Intel HT Technology enabled by default Enable disable Wake on USB enabled by default Enable di...

Page 118: ...n LAN state Options include the following Disabled Boot to Network Follow Boot Order Enable disable the Ambient Light Sensor Enable disable the Notebook Upgrade Bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio device enab...

Page 119: ...disable the ExpressCard slot Enable disable the Smart Card slot Enable disable the eSATA port AMT Options Enable disable Firmware Verbosity Enable disable AMT Setup Prompt Ctrl P Enable disable USB Key Provisioning Support Enable disable Unconfigure AMT on next boot Select Terminal Emulation Mode ANSI VT100 Enable disable Firmware Progress Event Support Enable disable Initiate Intel CIRA Set Secur...

Page 120: ... Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Shock Op...

Page 121: ...ions Metric U S Dimensions Height 21 0 cm 8 25 in Width 35 9 cm 14 15 in Diagonal 39 6 cm 15 6 in Surface treatment Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 200 nits typical Pixel resolution Pitch 0 252 mm Format 1366 768 Configuration RGB stripe Backlight LED PPI 101 ppi Viewing angle 30 horizontal minimum 10 vertical minimum 30 30 20 10 Left Right Down Up minimum or ...

Page 122: ...ace treatment Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 200 nits typical Pixel resolution Pitch 0 2151 mm Format 1600 900 Configuration RGB stripe Backlight LED PPI 118 ppi Viewing angle 30 30 20 10 Left Right Down Up minimum or 45 45 35 25 Left Right Down Up typical 39 6 cm 15 6 in HD display specifications 115 ...

Page 123: ...n Surface treatment Anti glare Contrast ratio 300 1 typical Refresh rate 60 Hz Brightness 220 nits typical Pixel resolution Pitch 0 179 0 179 mm Format 1920 1080 Configuration RGB stripe Backlight LED PPI 142 ppi Viewing angle 60 60 50 50 Left Right Down Up minimum or 70 70 60 60 Left Right Down Up typical 116 Chapter 6 Specifications ...

Page 124: ...ing setting Single track 2 ms 3 ms 3 ms 3 ms Average 12 ms 13 ms 13 ms 13 ms Maximum 22 ms 24 ms 24 ms 24 ms Logical blocks 1 250 263 728 1 048 576 000 625 141 400 488 397 168 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive spe...

Page 125: ...n Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 175 ms 230 ms Full stroke 285 ms 335 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X...

Page 126: ...ual Layer HD DVD RW CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB ...

Page 127: ...VD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD BD ROM Random 190 ms 190 ms 230 ms Maximum Media Capacity read 50 GB Maximum Media Capacity write 8 5 GB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 16X CD R 2 400 KB sec 10X CD RW 1 500 KB sec 8X DVD R 10 800 KB sec 8X DVD RW 10 800 KB sec 8X DVD R 10 800 KB sec 6X DVD RW 8 100 KB sec 4X DVD R Dual Layer 5 400...

Page 128: ... disc 12 cm 4 72 in 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 µm Access time CD DVD Random 100 ms 125 ms Full stroke 175 ms 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate ...

Page 129: ...oftware running utilities or changing Windows settings Refer to Windows Help and Support for more information After you open Device Manager drill down to a device and double click it to access its properties To access Device Manager in Windows 7 1 Select Start Computer System properties 2 In the left pane click Device Manager To access Device Manager in Windows Vista 1 Select Start Computer System...

Page 130: ...ery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immed...

Page 131: ...lled in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure that the computer is connected to AC power before ...

Page 132: ... may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software ins...

Page 133: ...d on the screen 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on...

Page 134: ...6 Select Repair your computer 7 Follow the on screen instructions Windows 7 127 ...

Page 135: ...n Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following...

Page 136: ...ming a recovery In case of system failure or instability the computer provides the following tools to recover your files Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly f11 recovery tools You can use the f11 recovery tools ...

Page 137: ... you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the p...

Page 138: ...n reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before...

Page 139: ... system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu ba...

Page 140: ...k Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are ...

Page 141: ...assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 134 Chapter 8 Connector pin assignments ...

Page 142: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 135 ...

Page 143: ...modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused 136 Chapter 8 Connector pin assignments ...

Page 144: ...Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Universal Serial Bus 137 ...

Page 145: ...ents listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal v...

Page 146: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 147: ...lly NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides dis...

Page 148: ... covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 141 ...

Page 149: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 142 Chapter 10 Recycling ...

Page 150: ...the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 143 ...

Page 151: ...rn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 144 Chapter 10 Recycling ...

Page 152: ... the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 145 ...

Page 153: ...ay Disc ROM Drive specifications 120 Blu ray Disc ROM with SuperMulti DVD R RW DL Drive removal 49 spare part number 27 31 36 49 specifications 119 Blu ray ROM DVD RW SuperMulti DL Drive spare part number 27 31 36 49 Bluetooth cable illustrated 30 Bluetooth module removal 57 spare part number 34 spare part numbers 27 57 Bluetooth module cover illustrated 29 boot options 109 boot order 109 built in...

Page 154: ...36 49 E electrostatic discharge 42 eSata port identifying 17 esc key identifying 15 Ethernet product description 4 Execution Disable 109 expansion memory module removal 60 spare part numbers 60 ExpressCard slot insert illustrated 29 ExpressCard slot identifying 17 ExpressCard audio assembly removal 93 spare part number 26 37 93 external media cards product description 4 external monitor port ident...

Page 155: ...rk jack pin assignments 136 num lock light identifying 12 O Operating System disc 133 operating system product description 6 optical drive precautions 41 product description 3 removal 49 spare part numbers 27 31 49 specifications 118 119 120 121 P packing guidelines 43 parallel port mode 109 passwords 108 pin assignments audio in jack 134 audio out jack 134 external monitor port 135 headphone jack...

Page 156: ...t identifying 18 Security menu 108 always prompt for HP SpareKey enrollment 108 Automatic DriveLock 108 change password 108 Disk Sanitizer 108 DriveLock 108 fingerprint reader reset 108 HP Sparekey 108 HP Sparekey enrollment 108 password policy 108 set up BIOS administrator password 108 System IDs 108 security product description 6 service considerations 40 service tag 21 45 serviceability product...

Page 157: ...n button identifying 14 volume down light identifying 12 volume mute button identifying 14 volume mute light identifying 12 volume up button identifying 14 volume up light identifying 12 W webcam identifying 9 product description 4 spare part number 35 webcam light identifying 9 Windows 7 operating system DVD 126 Windows applications key identifying 15 Windows Backup utility 132 133 Windows logo k...

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HP EliteBook 8540W, Maintenance And Service Manual

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