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24 HP Fax basics

Set document resolution and contrast for a single copy

•

If you are sending more than one sheet, make sure the bottom sheet enters first. Insert 
the sheets with a slight push to ensure smooth feeding. 

•

For multiple sheets, all pages of the document must be the same size and paper type. 

•

If you are loading pages that are unusually thick or thin, feed one sheet at a time. If 
the document does not feed correctly, open the control panel, remove the document, 
and try loading it again. 

DO NOT try to send documents that are:

•

 wet

•

 covered with wet ink or paste

•

 wrinkled, curled, or folded

•

 too thin (less than 0.07 mm (0.18 in.) thick—onionskin, airmail paper, etc.)

•

 too thick (more than 0.15 mm (0.38 in.) thick—index cards, file folders)

•

 chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)

•

 coated (glossy, etc.)

•

 too small or short (such as a label, voucher, etc.)

•

 made of cloth or metal

To send these documents, use an office copier to make a photocopy first, and then send 
the copy. 

Set document resolution and contrast for a single copy

Document resolution and contrast are set in the same manner for both faxes and copies. 
For most faxes and copies, default settings will work well. 

If you need to send/copy a document with unusual contrast characteristics, including 
photographs, you can adjust the resolution and contrast for that document using the 
control panel buttons. 

TIP:

You can also change the default settings for all documents using the menu. See 

BASIC FAX menu 

on page 13.

We recommend you use documents printed using a high quality printer, felt tip pen, 
black ink, or typewriter. The paper should be white or very light, and of normal weight, 
not cardboard or onionskin.

Blue lines on a ruled pad don’t fax well. For more information on the types of paper you 
can use for documents, see 

Document types and sizes 

on page 23. 

NOTE:

You must set the resolution and contrast before dialing the number.

Summary of Contents for DESKJET 1050

Page 1: ...HP 1040 1050 Fax series User Guide Part number Q7270 90102 First edition 10 2004 ...

Page 2: ...s Paper currency traveler s checks or money orders Certificates of deposit Copyrighted works Safety information WARNING To prevent fire or shock hazard do not expose this product to rain or any type of moisture Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock WARNING Potential shock hazard Read and understand all instructions in th...

Page 3: ...erphone HP 1050 Fax 16 Navigate the menus 17 Ready mode 17 Menu buttons 17 Enter dates times text and telephone numbers 18 Most text fields 18 Fax header telephone number 19 Speed dialing 21 Store a number in the phone book 21 Print the phone book 22 Dial from the phone book 22 One touch dialing 22 Speed dialing 22 Phone book dialing 22 Paper types and sizes 23 Document types and sizes 23 Set docu...

Page 4: ... center 35 Record your greeting 36 Play your greeting 36 Screen or monitor your calls 37 Announcement only 37 Play back messages 37 Play back new messages only 37 Play back all messages 37 Skip or repeat messages 37 Repeating a message or skipping backwards 37 Skipping a message 38 Erase messages 38 Erase selected messages 38 Erase all messages in memory 38 Remote Access 39 Remote Password 39 Acce...

Page 5: ...ocument jam 58 Paper jams during printing 58 If the paper is jammed in the printing area 58 If the paper is jammed in the paper feed area 59 Maintain the print cartridge 59 Clean the print cartridge nozzles 59 Wipe the print nozzles and contacts 59 Clean the nozzles 59 Clean the cartridge carrier contacts 60 Clean the document scanner area 61 Adjust the scanner 63 LCD error messages 63 Troubleshoo...

Page 6: ...iv Contents Declaration of conformity 78 Use Hewlett Packard support services 79 Hewlett Packard LIMITED WARRANTY STATEMENT 80 ...

Page 7: ...or more information see Paper Size on page 13 The HP Fax is designed to work with a variety of plain papers cotton bond 75 90 g m2 20 24 lb in A4 Letter and Legal sizes TIP Some papers have a side that s been conditioned for printing The print side is indicated on the paper s packaging Always load with the print side facing you 1 The arrow buttons located under the Menu button on the control panel...

Page 8: ...the Loudspeaker or Speakerphone button to listen as you dial then pressing Start Enter Pressing and holding a One Touch button For more information see One touch dialing on page 24 Pressing the Speed Dial button entering a speed dial code and pressing Start Enter For more information see Dial from the phone book on page 24 NOTE One touch and speed dial codes must have been previously programmed Fo...

Page 9: ...e answer Mode is set to TEL you must manually receive faxes 1 Answer the telephone 2 If you hear fax tones press the Start Enter button 3 Once you hear fax tones from both machines this may take several seconds you should hang up the telephone Make a copy You can make multiple copies of a10 page document Single copy default settings 1 Turn the page face down and insert it into the document feeder ...

Page 10: ...copy is complete 10 Pressing either Copy or Start Enter will start copying Make a telephone call Use one of the following methods Pick up the handset and dial the number Press and hold a One Touch number This turns on the speaker When you are connected pick up the handset HP 1050 Fax does not have to pick up handset since it has a speakerphone For more information see One touch dialing on page 24 ...

Page 11: ...ferentiated by ring pattern this feature only is available in certain areas see page 30 Broadcasting Send the same document to multiple destinations see page 43 Fax forwarding Forward documents to another fax machine see page 47 Delayed fax Send the document at a later time see page 44 Send Receive Polling Retrieve a waiting fax or hold a fax to be picked up see page 45 Caller ID see page 28 Last ...

Page 12: ...HP Fax 1040 1050 Parts of the HP Fax Figure 2 1 Front view Figure 2 2 Rear view 1 Document support 2 Paper tray 3 Paper tray cover 4 Document guide 5 Document feeder 6 Handset 7 Paper guide 8 Paper support 8 7 6 5 4 3 2 1 1 Power cord socket 1 ...

Page 13: ...basics HP Fax basics 7 The HP Fax 1040 1050 Figure 2 3 Bottom view Control Panel of HP FAX Figure 2 4 Control panel of HP 1040 Fax 1 Connect handset to the HANDSET port 2 Connect telephone line to the LINE port 3 HP 1040 only Connect answering machine or extension phone to the EXT port 3 2 1 ...

Page 14: ...ode is turned on 2 Silent Mode Will mute most sounds made by the device To do this automatically at certain hours See Adjust volume on page 28 for instructions on using the menu The button is lit when Silent Mode is turned on 3 Report Help Prints status reports or the Help file which will provide information on using your HP Fax 4 Access Cartridge Moves the print cartridge to the center so it can ...

Page 15: ...ialing 9 Symbols The 0 key Used to enter special characters when entering a name in a text field 10 Speed Dial The key Stores and dials 80 or 100 varies by model telephone fax numbers ABC DEF JKL GHI MNO TUV PQRS WXYZ 7 6 4 10 9 8 11 Menu Displays the options available for your HP Fax 12 Scroll Volume When you are entering numbers or text moves the cursor to the digit or character to be edited Whe...

Page 16: ...de 14 13 15 16 Mute Search Mutes the telephone during a telephone call Search for a number stored in memory 17 Loudspeaker Allows you to listen to the telephone while dialing or accessing voice mail without lifting the handset Allows you to listen only There is no speakerphone capability 18 Redial Pause Automatically redials the last number or allows you to select one of the last 10 numbers to red...

Page 17: ... your local telephone company for information The name of this button varies by country 20 Rcv Mode Contrast When no document is loaded pressing this button changes the Receive Mode See Answer receive mode on page 31 When a document is loaded pressing this button changes the contrast for faxing and copying DEF MNO WXYZ 18 19 20 17 16 21 Greeting Press and hold to record the greeting for the Digita...

Page 18: ... Sending Confirm Image TCR Auto Reduction Fax Log Resolution Contrast SET DATE TIME Date Format Date Time SET FAX HEADER Fax Number Fax Name HP 1050 Fax only SET UP TAM Toll Saver Call Monitor ICM Record Time Remote Password Silence Action Off Hook Action Message Paging ADVANCED FAX Set Broadcasting Set Delayed Fax Set Fax Forward Set Polling Send Cancel Schedule Man Fax Rcv Code ECM Mode Distinct...

Page 19: ...Junk Fax No If you have Caller ID set to On w Junk Fax you can block faxes from particular numbers You must have received a fax from that number to block it Even though you have added junk fax numbers if you turned off the Caller ID option above the Junk Fax protection will be removed The settings are Add and Delete Print Quality Allows you to set the print quality to Normal or Draft Paper Size A4...

Page 20: ...ther fax number Set Polling Send Allows you to set a fax to be polled by another machine Cancel Schedule Cancels all scheduled faxes Man Fax Rcv Code HP 1040 only The Manual Fax Receive Code allows you to start receiving a fax from an extension phone If you pick up the extension phone and hear a fax tone enter the code and the fax will start receiving You cannot change the just the number between ...

Page 21: ...ge Adjust Scanner Use only if you have dropped the fax machine Factory Default Returns all settings to factory defaults Language There are three languages you can use for display and reports English Spanish and French Dial Mode Set the dialing mode to the type of the exchange to which you are connected Tone or Pulse Discard Size If you turn the Automatic Reduction option off you can set the fax ma...

Page 22: ...aker as this may result in howling Speakerphone HP 1050 Fax The HP 1050 Fax has full speakerphone capabilities You never have to lift the handset if you do not want to Press Speakerphone to make and receive calls as well as listening to your answering machine messages While you are using the Speakerphone do not place the handset beside the speaker as this may result in howling Remote Password Sets...

Page 23: ...the default Resolution setting to Fine you would take the following steps 1 Press the Menu button repeatedly until BASIC FAX displays 2 Press Start Enter Rings to Answer will display 3 Use the to scroll until Resolution displays 4 Press Start Enter Standard will display 5 Use the to scroll until Fine displays 6 Press Start Enter 7 Press Cancel to return to Ready mode 1 Press the Menu button to acc...

Page 24: ...lephone number press Redial Pause A P will appear in the display Press the button multiple times for a longer pause When entering text press the phone pad button repeatedly to scroll through the characters Use the following table for reference Most text fields The letters and numbers scroll as shown next to each button for text fields such as the phone book Press the 2 to display an A and wait bri...

Page 25: ...header that prints on all your faxes see Set the fax header information on page 50 you can enter some punctuation in the number To punctuate the telephone number in the fax header use these keys For example to enter 123 456 7890 follow these steps Press Result JACQUE will display Enters a space will display Enters a space BAJA will display will display INC will display will display Table 2 2 Keys ...

Page 26: ...20 HP Fax basics Enter dates times text and telephone numbers 456 will display will display 7890 will display Press Result ...

Page 27: ...d dial codes varies by model 2 Enter a two digit number and press Start Enter Numbers from 00 to 09 will be used for One Touch dialing and the numbers 10 and up will be used for Speed dialing 3 Enter the telephone fax number you want to store up to 40 digits and press Start Enter If you want a pause between numbers for example when entering an access code where you need to wait for a second dial t...

Page 28: ... printing the phone book See Print the phone book on page 22 3 Press Start Enter Phone book dialing You can search the entire phone book to find the number you want to dial Search sequentially through the phone book 1 Press Mute Search 2 Press to move upward or downward through the directory until you find the number you want 3 When the number you want appears in the display press Start Enter to d...

Page 29: ...cteristics you can receive mixed results from different packages of paper even though the packages contain the same type of paper If you encounter undesirable results try the other side of the paper a different type or another package of the same kind of paper Do not use the following types of paper with your machine Continuous form feed paper Synthetic paper Tyvek etc Thermal paper Multi sheet fo...

Page 30: ...el voucher etc made of cloth or metal To send these documents use an office copier to make a photocopy first and then send the copy Set document resolution and contrast for a single copy Document resolution and contrast are set in the same manner for both faxes and copies For most faxes and copies default settings will work well If you need to send copy a document with unusual contrast characteris...

Page 31: ... FINE If the Scan Fax Mode light is on and SUPER FINE is chosen the fax will be sent as if the light were off 3 Press Ans Mode Contrast or Rcv Mode Contrast repeatedly to select the option you want NORMAL works well for normal handwritten typed or printed documents LIGHTEN works with very dark print DARKEN works with light print or faint pencil markings PHOTO is used when faxing photographs or oth...

Page 32: ... machine returns to Ready mode Receiving via an extension telephone HP 1040 Fax only If you have an extension phone on the same line as your HP Fax you can remotely start receiving a fax 1 Answer the call on the extension phone 2 Press 9 manual fax receive code in sequence when you hear a fax tone Your fax machine detects the code and starts to receive the document The code is preset at the factor...

Page 33: ... select the number of rings that will occur before the fax answers an incoming call If you are using your machine as both a telephone and a fax machine we suggest you set the ring count to at least 4 to give you time to answer TIP HP 1050 Fax The Toll Saver function for the Digital Message Center interacts with Rings to Answer See Toll Saver on page 40 If you have the HP 1050 Fax and have Toll Sav...

Page 34: ...s the Caller ID feature See who called with Caller ID This function allows you to see who has called You cannot dial these numbers 1 Hold Redial Pause for about two seconds 2 Press until Caller ID displays and press Start Enter 3 Scroll through the numbers by pressing Print a list of Caller ID numbers 1 Press Report Help 2 Press until Caller ID displays and press Start Enter Block junk fax numbers...

Page 35: ...rst junk number 4 Press to scroll to the junk fax number you want to delete and press Start Enter Scan Fax Mode Scan Fax Mode causes the HP Fax to scan all the pages of the fax into memory before starting to send This is useful for situations where the fax you are calling might be busy and need to be redialed Several options automatically use Scan Fax Mode for example Delayed Fax You can also turn...

Page 36: ...telephone numbers on one physical line Your HP Fax works with distinctive ring service Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax only line The phone number ring pattern that you teach the HP Fax will be answered as if the machine is in FAX mode All other numbers on the same line will be answered if they are in AUTO mode HP 1040 Fax or TAM mode HP 1050 Fax...

Page 37: ...t is the fax machine has learned the ring pattern and the answering mode is correctly set you should test the fax machine by calling the fax number and another number on the same line The machine should respond appropriately to a call placed to the fax number with fax tones and to a normal telephone call with the expected ring pattern Answer receive mode How the product receives faxes depends on t...

Page 38: ...f your HP Fax In Ready mode TM appears in the right hand corner of the display When a call comes in the answering machine answers and listens If it detects fax tones it receives the fax otherwise it records the caller s message If you have set your machine to TAM Mode and your answering machine is switched off or the answering machine is not connected directly to your fax machine the machine will ...

Page 39: ...g DRPD service to set up a separate telephone number for your HP Fax on the same physical line as your other numbers See Distinctive ring DRPD on page 30 Telephone with few or no fax calls TEL mode How are you going to use your HP Fax Read about AUTO mode In Ready mode AU appears in the right hand corner of the display When a call comes in the machine answers it If a fax is being sent the device r...

Page 40: ...L mode In Ready mode TL appears in the right hand corner of the display Automatic fax reception is turned off You can receive a fax only by lifting the handset and pressing Start Enter TAM mode In Ready mode TM appears in the right hand corner of the display whenever the Digital Message Center is turned on The Answer button will be lit When a call comes in the answering machine answers and records...

Page 41: ... case of a power outage your messages in memory will be retained for 30 minutes Announcement only setting play the greeting without recording messages Automatic paging to a forwarding number when you receive a message Remote access to your messages and many message center features Turn on the message center NOTE You cannot turn on the message center until you record a greeting See Record your gree...

Page 42: ... microphone to record your greeting The seconds are counted off on the display while you are recording NOTE You cannot use the handset to record your greeting You must use the microphone TIP You should be about 12 in 30 cm from the microphone when speaking 3 Press the Greeting button again to end the recording Your greeting will play back Play your greeting The greeting plays whenever the message ...

Page 43: ...ing without recording any messages for example you might want to announce store hours and location 1 Press Menu repeatedly until SET UP TAM displays and press Start Enter 2 Press until ICM Record Time displays and press Start Enter 3 Press until 0sec displays and press Start Enter Play back messages When you have new messages the Answer button flashes and the number of messages is shown on the dis...

Page 44: ...will become full If the memory becomes full the HP Fax will disconnect the current caller and fail to answer the phone until memory is made available by erasing messages Erase selected messages CAUTION Once you have erased a message there is no way to recover it Press Erase while the message is playing The message is erased and Erasing is displayed Erase all messages in memory CAUTION Once you hav...

Page 45: ...s and press Start Enter 2 Press until Remote Password displays and press Start Enter 139 will display 3 Change the numbers as desired and press Start Enter Access the message center 1 Call the HP Fax from a Touch Tone phone 2 Enter your remote password when the device answers the phone You will hear 2 short beeps when the password is accepted 3 Enter the remote command you want to use Refer to the...

Page 46: ... UP TAM displays and press Start Enter 2 Press until Toll Saver displays and press Start Enter 3 Press until On displays and press Start Enter 3 Skips to the next message 4 Allows you to change the Greeting After entering the command speak into the handset Press when you are done The device will play the Greeting for you so you can confirm the recording 5 Plays back all the messages old and new on...

Page 47: ...er 4 Enter the telephone number you want called for example your mobile number and press Start Enter The device will ask you to record or if you want to change the Paging Greeting The paging greeting will be played to you when you answer the phone at the forwarded number 5 Press Start Enter and speak into the microphone to create or change a Paging Greeting When you are finished speaking press Gre...

Page 48: ...Digital message center HP 1050 Fax only 42 Record a conversation ...

Page 49: ...lays and press Start Enter 3 Select Set Broadcasting by pressing and press Start Enter 4 Enter the fax number You can press Speed Dial and enter a speed dial code TIP One touch buttons do not work in this area you must use their speed dial code instead You can enter 15 or 20 depending or model fax numbers into one job 5 Press Start Enter when the correct number appears in the display If you have m...

Page 50: ... speed dial code TIP One touch buttons do not work in this area you must use their speed dial code instead You can enter 15 or 20 depending on model fax numbers into one job 5 Press Start Enter when the number appears in the display If you have more destinations select Y by using and press Start Enter when asked Another Y N and repeat steps from 4 If you have finished entering all the numbers answ...

Page 51: ...into the machine 2 Press Menu repeatedly until ADVANCED FAX appears and press Start Enter 3 Select Set Polling Send by pressing and press Start Enter Poll Code 0000 will display 4 Enter the poll code you want to use for this document and press Start Enter The poll code is preset to 0000 which means that the receiver does not need to enter a poll code to receive the document The poll code is not st...

Page 52: ... Poll Code to retrieve the document and press Start Enter NOTE If the other fax machine does not have a poll code enter 0000 The HP Fax receives and prints the polled document NOTE Not all fax machines have polling capability and polling incompatibility sometimes occurs between fax machines made by different manufacturers To cancel the scheduled job All scheduled jobs remain in memory after they h...

Page 53: ...fax to your new location Forward Print prints a fax and also forwards it to your new location 4 If you selected Forward or Forward Print Tel will display a Enter the fax number and press Start Enter Start Date Time will display b Press Start Enter The current date and time will display c Enter the start time and press Start Enter End Date Time will display d Press Start Enter e Enter the end time ...

Page 54: ...Advanced faxing 48 Forward faxes ...

Page 55: ...s Start Enter when the display shows Date Format 4 Press to select either Europe day month year or USA month day year and press Start Enter 5 Press Start Enter when the display shows Date Time 6 Set the date and time You can move the cursor by pressing 7 Press Start Enter when the date and time are correct 1 AM 2 PM will display 8 Press 1 or 2 Turn on and off sounds You can turn on and off the sou...

Page 56: ...fax header information This information is required by law in many countries The fax header prints your name and fax number on the top of every fax you send 1 Press Menu repeatedly until SET FAX HEADER displays and press Start Enter 2 Press Start Enter when the display shows Fax Number 3 Enter the fax number to which your machine is connected You can enter up to 20 digits and include special chara...

Page 57: ...this report is printed automatically when power is restored Report name Content Help List This report covers the machine s basic functions and commands It can also be used as a quick reference guide Sent Journal Received Journal These reports show information concerning the transmission and reception activities They can be printed on command Or if the machine is set to do so they will automaticall...

Page 58: ...ory the machine will inform you by displaying Memory Empty If there are both old faxes and unprinted faxes in memory the machine will go to step 3 3 Select between Print New Fax or Reprint Old Fax and press Start Enter Print New Fax The machine prints all new faxes which have never been printed Reprint Old Fax The machine prints all faxes regardless of new or old System Data This report shows the ...

Page 59: ...voicemail messages NOTE Your HP 1040 Fax does not have speakerphone capabilities The loudspeaker enables you to hear calls but you must speak using the handset TIP If you want to share the conversation with somebody beside you pick up the handset and press Loudspeaker The line is still connected and everybody can listen to the conversation While you are using Loudspeaker do not place the handset b...

Page 60: ...f the last 10 numbers called that is in memory 1 Hold Redial Pause for about two seconds 2 Press until Recent Numbers displays and press Start Enter 3 Press to find the number you want to dial 4 Press Start Enter when the correct number appears If a document is loaded the machine automatically begins to send ...

Page 61: ... a starter ink cartridge Replace it with the HP 20 cartridge DO NOT unpack the cartridge until you are ready to use it Store it in the same environment as the fax machine If you have unpacked the cartridge but are not using it store it in an airtight plastic bag DO NOT leave it exposed for an extended period DO NOT refill the cartridge The warranty will not cover damage caused by using refilled ca...

Page 62: ... correctly you can check it by printing the self test 1 Press Menu repeatedly until TOOLS appears and press Start Enter 2 Scroll to Self Test by pressing and press Start Enter The machine runs self test and prints a report which shows the current status of the machine Replace the print cartridge When you notice that the print becomes light or ink low or when install new ink cartridge appears in th...

Page 63: ...er it will click and remain open 4 Pull the cartridge toward you and remove it 3 To load the cartridge insert the cartridge as shown below When the cartridge is pushed to the back of the cartridge carrier push the top of the cartridge until it clicks into place If the cartridge moves loosely in the carrier it has not clicked into place Repeat this step 5 Close the cartridge compartment cover and c...

Page 64: ...on or copying Remove jammed document appears in the display DO NOT pull the document out of the slot Doing so could harm your machine To clear document jam 1 Open the control panel 2 Carefully remove the jammed document 3 Close the control panel firmly until it clicks into place Paper jams during printing If the fax paper jams while you are receiving or printing Remove jammed paper and press Cance...

Page 65: ...eatedly until TOOLS appears and press Start Enter 2 Scroll to Clean Cartridge by pressing and press Start Enter 3 Examine the printed test pattern If print quality does not improve reinstall the cartridge and repeat these steps If the line is still broken wipe the nozzles and contacts For more information see Wipe the print nozzles and contacts on page 59 Wipe the print nozzles and contacts If cle...

Page 66: ...there should be no scheduled job such as delayed fax send polling or faxes received into memory CAUTION Once you have unplugged the power cord from the machine all data in memory will be lost 1 Press Access Cartridge 2 Open the control panel and cartridge compartment cover and remove the cartridge See Replace the print cartridge on page 56 3 Remove the print cartridge 4 Unplug the power cord from ...

Page 67: ...re dirty documents sent to another fax machine will not be clear CAUTION When you turn the power off to clean the scanner documents stored in memory will be lost 1 Open the control panel 2 Remove the white roller a At the right hand end of the white roller there is a bushing that is secured with a small tab b Push the tab slightly inward then rotate towards you Then pull up the right hand end of t...

Page 68: ...ntrol panel 5 Carefully wipe the scanning glass with a soft dry lint free cloth If the glass is very dirty first wipe it with a slightly dampened cloth then with a dry one Be careful not to scratch the glass surface 6 Replace the roller in reverse order and then close the control panel firmly until it clicks into place ...

Page 69: ...ibed in Adjust the scanner on page 63 Check white paper document and try again You must use plain white paper when adjusting the scanner See Adjust the scanner on page 63 Clean white roller glass and try again For more information see Clean the document scanner area on page 61 Duplicated with Speed No xx The same number has already been registered into another speed dial code Exceeded Job Memory C...

Page 70: ...ry Replace the print cartridge with new one in order to print the faxes Memory Received Load paper and press Start Enter Load paper and press Start Enter There might be a jam Clear the jam as described in Paper jams during printing on page 58 Memory Received Install ink cartridge There is no print cartridge in the machine Install a print cartridge New Fax Received The machine is low on ink and has...

Page 71: ...heck remote site The machine you want to poll is not ready to answer your poll Check with the other person Remove jammed document The document you are sending has jammed in the document feeder To clear the document jam see Document jams during transmission on page 58 You tried to copy or fax a document which is longer than 390 mm 15 4 in System Busy Try again later The fax machine is busy doing so...

Page 72: ...bers are programmed correctly To print a Phone book list see Print reports on page 51 The document does not feed into the machine Be sure the document is not wrinkled and you are putting it in correctly Check that the document is the right size and not too thick or too thin See Document types and sizes on page 71 You cannot receive faxes automatically Check if TEL appears on the right side of the ...

Page 73: ... glass for marks and clean it see Clean the document scanner area on page 61 The machine dials a number but fails to make a connection with a remote fax machine The remote fax machine may be turned off or unable to answer incoming calls Speak with the other fax operator to solve the problem You cannot store a document in memory There may not be enough memory available to hold the document you want...

Page 74: ...the print cartridge on page 59 Improperly formed or misaligned characters Clean the print cartridge see Clean the print cartridge nozzles on page 59 Abnormal black horizontal lines Clean the cartridge carrier see Clean the cartridge carrier contacts on page 60 Problem Solution Paper is jammed during printing Clear paper jam as described in Paper jams during printing on page 58 Paper sticks togethe...

Page 75: ...Attempts to receive fax even when message center is turned off This is normal The fax machine will attempt to receive a fax after several rings Does not record my messages The memory is full Erase some messages to free up memory for more Paging message overrides phone calls when I happen to be home You should only turn paging on when you are not going to answer the phone There is a delay between r...

Page 76: ...Care and maintenance 70 Troubleshooting ...

Page 77: ...sizes and weight can be used with your machine Document types and sizes You can insert a document that is up to 10 pages long in the document feeder Acceptable documents Paper size Dimensions Paper weight A4 210mm x 297mm 8 3in x 11 7in 75 90g m2 20 24lbs Letter 216mm x 279mm 8 5in x 11 0in Legal 216mm x 356mm 8 5in x 14 0in Single sheet 2 or more sheets Document size Max 216mm W x 356mm L a 8 5in...

Page 78: ...ility ITU Group3 Compression scheme MH MR MMR Modem speed 14400 12000 9600 7200 4800 2400bps Scanning method CIS Contact Image Sensor Input document size 8 5 inches 216 mm Effective scanning width 8 27 inches 210 mm Effective recording width 8 inches 203 mm Power consumption Standby 4 9Wh Printing Mode Maximum 15 Wh Voltage 110 127 Frequency 50 60 Hz Current 500 mA Temperature range 50 F to 95 F 1...

Page 79: ...egulatory information 73 Product specifications Weight 3 5 Kg 7 7 lb including handset Power source See Rating Label attached on the back of the machine Resolution Copy Standard Fine 300 x 300 dpi Super Fine Photo 600 x 300 dpi Faxing Standard 98 x 203 dpi Fine 196 x 203 dpi Super Fine 392 x 203 dpi Speed dials 80 HP 1040 or 100 HP 1050 ECM mode YES Grey scale 64 levels User memory capacity 1 Mbyt...

Page 80: ...Specifications and regulatory information 74 A sample of ITU 1 test chart reduced to 60 5 A sample of ITU 1 test chart reduced to 60 5 ...

Page 81: ...uidelines for energy efficiency For more information on ENERGY STAR guidelines go to the following website http www energystar gov Paper use This product is suited for the use of recycled paper according to DIN 19309 Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s l...

Page 82: ...l be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is...

Page 83: ...Industrie Canada ont été respectées Néanmoins cette abréviation ne signifie en aucun cas que l appareil a été validé par Industrie Canada Pour leur propre sécurité les utilisateurs doivent s assurer que les prises électriques reliées à la terre de la source d alimentation des lignes téléphoniques et du circuit métallique d alimentation en eau sont le cas échéant branchées les unes aux autres Cette...

Page 84: ...___________________________________________________________ Manufacturer s Name Hewlett Packard Company Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 USA declares that the product Regulatory Model Number SDGOB 0403 01 02 Product Name HP Fax 1040 Q7270A Series 01 HP Fax 1050 Q7278A Series 02 Model Number s 01 Q7270A Q7271A Q7272A Q7273A Q7274A 02 Q7278A Q7279A Q7280A and Q7281...

Page 85: ...P Customer Support Representative Have your serial number ready Print a Self Test Report Be prepared to discuss your problem in detail 4 Be near your unit when you call Prepare your unit for shipment If you are requested to send in your unit for service do the following Remove the print cartridge and place it in an airtight bag so it will not dry out Do not send the print cartridge with the unit u...

Page 86: ...nable time after being notified of the defect refund the purchase price for the Product HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP Any replacement product may be either new or like new provided that it has functionality at least equal to that of the Product being replaced HP products may contain remanufactured parts components or ...

Page 87: ...law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from...

Page 88: ...Specifications and regulatory information 82 Hewlett Packard LIMITED WARRANTY STATEMENT ...

Page 89: ... Mute Search 10 11 Play Rec 11 R 10 11 Rcv Mode Contrast 11 Redial Pause 10 11 Report Help 8 Resolution 8 Scan Fax Mode 8 Scroll Volume 9 Silent Mode 8 Space 9 Speakerphone 11 Speed Dial 9 Start Enter 10 Symbols 9 C call monitor menu 15 call screening 37 Caller ID 28 junk faxes 28 list 28 report 52 turning on 28 Caller ID menu 13 calling the answering machine 39 Cancel button 10 cancel schedule me...

Page 90: ...ax receiving 26 F factory default menu 15 fax forwarding 14 fax header 50 fax log menu 14 fax memory number of pages 5 FAX mode 32 34 fax name 50 fax number 50 fax problems 66 fax receiving 3 fax tones See sounds faxes reprinting 52 faxing color documents 25 photographs 25 Flash button 10 11 forwarding faxes 14 47 message paging 41 voice notification 16 front panel 7 front view 6 G getting help 79...

Page 91: ...length 35 message paging 41 menu 16 message time 35 messages displayed 63 erasing 38 playing 37 skipping 37 Microphone 11 monitor calls 37 Mute Search button 10 11 O one touch dialling 22 out of ink 15 out of paper See reprinting faxes P paging messages 41 paper loading 1 not recommended 23 number of sheets 2 size 23 type 23 paper jams 58 68 paper size 71 menu 13 paper tray capacity 5 part number ...

Page 92: ...2 Resolution button 8 resolution 24 default 14 menu 14 ring pattern detection 14 30 ring volume 25 rings to answer 27 32 menu 13 rings to answer See also toll saver S Scan Fax 29 Scan Fax Mode button 8 scanner adjustment 63 scanner area cleaning 61 schedule a fax 44 schedule inform 51 scheduled fax 14 scheduled faxes 51 scheduled job cancelling 46 scheduled jobs cancelling 14 screen calls 15 37 Sc...

Page 93: ...idge 55 Symbols button 9 system data 52 T TAM mode 32 34 TAM status report 52 TEL mode 32 34 telephone dialing 4 telephone numbers entering 18 text entering 18 time setting 49 toll saver 40 menu 15 tone dialing 15 troubleshooting fax problems 66 messages 63 paper feeding 68 print quality 68 U unwanted faxes 13 V view ink level menu 15 volume ring 25 speaker 25 W warranty 80 ...

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