Chapter 15
Warranty and Support
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The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is
authorized.
Third-Party Hardware Products
HP does not warrant third-party hardware products. Third-party hardware
products may be warranted in accordance with the third-party warranty statement
accompanying the product. On-site visits caused by third-party hardware
products—whether internal to the HP Netserver system processor unit (such as
non-HP DIMMs) or external to the system processor unit (such as LAN
cabling)—are subject to standard per-incident travel and labor charges.
HP Repair and Telephone Support
U.S. and Canada
For hardware repair or telephone support in the U.S. and Canada contact HP
Customer Support Center (Colorado) (970) 635-1000 (24-hours a day, 7-days a
week).
Other Countries
Refer to the HP Netserver Warranty and Service/Support Booklet supplied with
your HP Netserver system documentation for instructions on how to obtain HP
repair and telephone support.
World Wide Web
On the World Wide Web go to:
http://netserver.hp.com/netserver/
