11-13
Compaq Professional Workstation SP700 Reference Guide
Writer: kmosby Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-002
File Name: L-CH11.DOC Last Saved On: 12/11/98 4:29 PM
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Solving Network Problems
Continued
Problem
Possible Cause
Possible Solution
Diagnostics passes, but
the workstation does not
communicate with the
network.
Network drivers are not
loaded, or driver parameters
do not match current
configuration.
Make sure the network
drivers are loaded and
that the driver parameters
match the configuration
of the network controller.
The network controller is not
configured for this
workstation.
In Windows NT
Workstation, select the
Network icon at the
Control Panel.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
Network controller
stopped working when an
expansion board was
added to the workstation.
Network drivers are not
loaded, or driver parameters
do not match current
configuration.
Make sure the network
drivers are loaded and
that the driver parameters
match the configuration
of the network controller.
The cable is not securely
connected.
Ensure that the cable is
securely attached to the
network connector and
that the other end of the
cable is securely attached
to the correct device.
Network controller interrupt
overlaps the interrupt of an
expansion board.
Run the Setup utility and
modify the network
controller memory value.
Continued