Troubleshooting
Maintenance and Service Guide
2–7
Flowchart 2.1—Initial Troubleshooting
Go to
“Flowchart
2.20—No
Network/Modem
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing device
working?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunctioning
Keyboard”
or
“Flowchart
2.19—Nonfunctioning
Pointing Device.”
Check
LED board,
speaker
connections.
Summary of Contents for Compaq NX9600
Page 54: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...
Page 56: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...
Page 58: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...
Page 60: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Mass Storage Devices ...
