HP Compaq NX9600 Maintenance And Service Manual Download Page 196

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Index

Maintenance and Service Guide

Index–5

network jack

location

1–7

pin assignments

A–2

network, troubleshooting

2–26

nonfunctioning device,

troubleshooting

2–14

2–23

notebook feet

locations

5–10

notebook specifications

6–1

num lock

key

1–11

num lock light

1–13

operating system not loading,

troubleshooting

2–15

optical drive

location

1–8

OS not loading

2–20

removal

5–11

spare part numbers

3–7

3–11

3–19

3–21

5–11

packing precautions

4–5

PC Card eject buttons

1–7

PC Card slots

1–7

plastic parts

4–2

pointing device,

troubleshooting

2–25

power connector

1–9

power cord

set requirements

B–2

spare part numbers

3–14

3–15

3–16

3–17

3–18

power management features

1–4

power, troubleshooting

2–8

power/standby button

1–13

power/standby light

1–5

processor

removal

5–62

spare part numbers

3–5

3–18

3–20

5–62

rear components

1–8

removal and replacement

preliminaries

4–1

removal and replacement

procedures

5–1

right-side components

1–6

RJ-11 (modem) jack

location

1–7

pin assignments

A–4

RJ-45 (network) jack

location

1–7

pin assignments

A–2

Screw Kit, spare part number

3–13

3–19

screw listing

C–1

security cable slot

1–9

serial number

3–1

5–2

service considerations

4–2

speakers

location

1–5

removal

5–53

spare part number

3–7

3–21

5–53

specifications

battery pack

6–7

display

6–3

6–4

Summary of Contents for Compaq NX9600

Page 1: ...art Number 379178 002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook It provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 2: ...ogo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained he...

Page 3: ...3 Power Management 1 4 1 4 External Components 1 5 1 5 Design Overview 1 18 2 Troubleshooting 2 1 Computer Setup 2 1 Using Computer Setup 2 1 Selecting from the Main Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Advanced Menu 2 4 Selecting from the Tools Menu 2 4 2 2 Troubleshooting Flowcharts 2 5 ...

Page 4: ...llaneous Not Illustrated 3 13 3 6 Sequential Part Number Listing 3 16 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Grounding Equipment and...

Page 5: ... 11 5 6 Memory Module 5 13 5 7 Mini PCI Communications Card 5 16 5 8 Switch Cover 5 18 5 9 LED Board 5 21 5 10 Keyboard 5 22 5 11 Display Assembly 5 26 5 12 Top Cover 5 30 5 13 Front Panel LED Board 5 35 5 14 Audio USB Board 5 37 5 15 Bluetooth Board 5 39 5 16 System Board 5 41 5 17 Digital Drive Board 5 51 5 18 Speakers 5 53 5 19 Base Enclosure Fans 5 56 5 20 Modem Board 5 58 5 21 Heat Sink Modul...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications Connector Pin Assignments Power Cord Set Requirements Screw Listing Index ...

Page 7: ...Description The Compaq Presario X6000 Notebook PC 1 and HP Compaq nx9600 Notebook PC 2 offer advanced modularity Intel Mobile Pentium 4 processors and extensive multimedia support Compaq Presario X6000 Notebook PC and HP Compaq nx9600 Notebook PC ...

Page 8: ...0 inch WSXGA WVA 1680 1050 with Brightview TFT display with over 16 7 million colors 17 0 inch WXGA WVA 1440 900 with Brightview TFT display with over 16 7 million colors 17 0 inch WXGA WVA 1440 900 TFT display with over 16 7 million colors 100 80 60 or 40 GB high capacity hard drive varying by notebook model 256 MB DDR 2 synchronous DRAM SDRAM at 400 MHz expandable to 2 0 GB Microsoft Windows XP ...

Page 9: ...nal 180 and 135 watt AC adapter with 3 wire power cord varying by notebook model 12 cell Li Ion battery pack Stereo speakers with volume up volume mute and volume down buttons Support for the following optical drives 8X Max DVD RW R and CD RW Combo Drive 24X Max DVD CD RW Combo Drive Connectors External monitor Universal Serial Bus USB v 2 0 four ports RJ 11 modem RJ 45 network Audio out headphone...

Page 10: ...ttery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this time 6 Turn on the notebook All passwords and all CMOS settings have been cleared 1 3 Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the...

Page 11: ...nt Function 1 Stereo speakers 2 Produce stereo sound 2 Display release latch Opens the notebook 3 Wireless light On An integrated wireless device has been enabled 4 Power standby light On Notebook is turned on Blinking Notebook is in standby Off Notebook is off 5 Drive activity light On A drive on the notebook is being accessed 6 Battery light On Battery pack is charging Blinking Battery pack has ...

Page 12: ...ight Side Components Item Component Function 1 Memory Reader Compaq Presario X6000 only Digital Media Slot HP Compaq nx9600 only Supports the following optional digital media cards Secure Digital SD Memory Card Secure Digital Input Output SD I O Card Memory Stick Memory Stick Pro MultiMediaCard xD Picture Card and SmartMedia Card 2 ExpressCard slot Supports an optional ExpressCard ...

Page 13: ...nal USB digital drive 6 Digital drive eject button Ejects an optional USB digital drive from the digital drive bay 7 1394 port Connects an optional 1394 device such as a scanner digital camera or digital camcorder 8 USB ports 2 Connect an optional 1 1 or 2 0 compliant USB device 9 RJ 11 modem jack Connects the modem cable 10 RJ 45 network jack Connects an optional network cable 11 Expansion port 2...

Page 14: ... not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 2 USB port Connects an optional 1 1 or 2 0 compliant USB device 3 Audio in microphone jack Connects an optional monaural microphone 4 Audio out headphone jack 2 Connect optional headphones or powered stereo speakers Also connects the audio function of an audio video device such as ...

Page 15: ...ompliant USB device 3 S Video out jack Connects an optional S Video device such as a television VCR camcorder projector or video capture card 4 External monitor port Connects an optional VGA external monitor or projector 5 Exhaust vent Provides airflow to cool internal components ÄTo prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as p...

Page 16: ...1 10 Maintenance and Service Guide Product Description The standard keyboard components of the notebook are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 17: ...sks as hotkeys 3 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light 4 Keypad keys 15 In Windows can be used like the keys on an external numeric keypad 5 Arrow keys Moves the cursor around the screen 6 Windows applications key In Windows displays a shortcut menu for items beneath the pointer 7 Windows logo key In Windows displays the Windows Star...

Page 18: ...pper Keyboard Components Table 1 6 Upper Keyboard Components Item Component Function 1 Exhaust vents Provide airflow to cool internal components ÄTo prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 2 Caps lock light On caps lock is on ...

Page 19: ...indows shutdown procedures cannot be used press and hold the power standby button for at least 4 seconds to turn off the notebook 5 Volume down button Decreases system volume 6 Volume mute button Mutes or restores system volume 7 Volume up button Increases system volume 8 Wireless button Turns the wireless network device on and off select models only 9 Display lid switch If the notebook is closed ...

Page 20: ...1 14 Maintenance and Service Guide Product Description The notebook top components are show below and described in Table 1 7 Notebook Top Components ...

Page 21: ... TouchPad left right scroll zone Scrolls left or right 4 Left and right TouchPad buttons 2 Function like the left and right buttons on an external mouse 5 Memory Reader light On an SD Memory Card SD I O Card Memory Stick Memory Stick Pro MultiMediaCard xD Picture Card and SmartMedia inserted in the Memory Reader is being accessed 6 TouchPad up down scroll zone Scrolls up or down 7 TouchPad button ...

Page 22: ... and described in Table 1 8 Bottom Components Table 1 8 Bottom Components Item Component Function 1 Exhaust vents 4 Provide airflow to cool internal components Ä To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow ...

Page 23: ...al number and other applicable regulatory labels 5 Battery pack release latch Releases a battery pack from the battery bay 6 Battery bay Holds a battery pack 7 Hard drive bay Mini PCI compartment Holds the internal hard drive Holds an optional wireless LAN device Ä To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your noteb...

Page 24: ...TouchPad Audio Intel Pentium 4 processors PC Card ÄCAUTION To properly ventilate the notebook allow at least a 7 6 cm 3 inch clearance on the left and right sides of the notebook The notebook uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected by high ex...

Page 25: ...ification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a system information and customization utility that can be used even when your operating system is not working or will not load This utility includes settings that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the Main Security Advanced or Too...

Page 26: ...Exit Discarding Changes and then press enter or Select Exit Load Setup Defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the Main Menu Table 2 1 Main Menu Select To Do This System Information Change the system time and system date View identification information about the notebook View specification information about the processor memory and cach...

Page 27: ...aster password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on standby QuickBlank To enable QuickLock on standby or QuickBlank you must first enable QuickLock Device Security Enable disable Diskette drive s...

Page 28: ...ets a startup sequence that can include most bootable devices and media in the system Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities Video Memory Displays the amount of video memory available on the notebook Table 2 4 Tools Menu Select To Do This Hard Drive Self Test Run a quick comprehensive self test on hard drives i...

Page 29: ...rt 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Expansion Base if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive...

Page 30: ...rive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection Table 2 5 Troubleshooting Flowcharts Overview Continued ...

Page 31: ...d Beeps LEDs or error messages Keyboard pointing device working Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunctioning Keyboard or Flowchart 2 19 Nonfunctioning P...

Page 32: ...up on AC power Power up in docking device Power up on battery power Power up in expansion base Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select models there is a separate reset button 2 On select models the notebook can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchart ...

Page 33: ...lowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 34: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 35: ...boards and replace damaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable Check notebook operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 36: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Expansion base Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 37: ...ss Video OK Video OK Done Done Check that notebook is properly seated in expansion base for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Expansion Base if applicable Y Y Y N N N Remove notebook from expansion base if connected...

Page 38: ...tebook operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Expansion base motor mechanism Check voltage setting on expansion base Reset monitor cable connector at expansion base Reinstall notebook into expansion base Expansion base operating Expansion base operating Remove notebook reseat all internal parts and replace any damaged items in expansion base Do...

Page 39: ...nsion base and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Conne...

Page 40: ...d drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct boot order ...

Page 41: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable c prompt Create partition and then format hard drive to bootable c prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go t...

Page 42: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 43: ...tebook Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunction ing Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17 Nonfun...

Page 44: ...sc and reboot notebook Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Boot from another device Boot order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Reset the notebook Refer to Section 1 2 Resetting the Notebook for instructi...

Page 45: ...ernally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Replace the following expansion base components one at a time as applicable Check audio status after each change 1 Reseat expansion base audio cable 2 Replace audio cable 3 Replace speaker 4 Replace expansion base audio board 5 Replace backplane board 6 Replace I O board Y Y...

Page 46: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 47: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 48: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 49: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 50: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 51: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 52: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 53: ...nch WSXGA WVA with Brightview 17 0 inch WSXGA WVA 377219 001 377218 001 2 Switch covers For use only on Compaq Presario X6000 models with wireless For use only on Compaq Presario X6000 models without wireless 374755 001 380445 001 For use only on HP Compaq nx9600 models with wireless For use only on HP Compaq nx9600 models without wireless 378733 001 380446 001 3 LED Board includes cable 378772 00...

Page 54: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 55: ...ion port bracket M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM 374711 001 374709 001 374707 001 For use on HP Compaq nx9600 models M24P with 128 MB RAM M22P with 64 MB RAM 377209 001 377208 001 8 Audio USB board 374761 001 Audio USB board cable not illustrated 433822 001 9 Processors include thermal pad Intel Pentium 4 560 3 6 GHz Intel Pentium 4 550 3 4 GHz Intel Pentium 4 540 3 2...

Page 56: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 57: ...8X Dual Format Light Scribe 374738 001 374736 001 382080 001 383609 001 For use only on HP Compaq nx9600 models 8X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive 8X Dual Format Light Scribe 378519 001 378518 001 383610 001 15a 15b Speakers Left Right 378522 001 16 Base enclosure 374753 001 17 Digital drive board includes cable 374759 001 18 Hard drives include frame 7200 rpm 60 GB 374732...

Page 58: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Notebook Major Components ...

Page 59: ...combination card for use in the United States 373047 001 373048 001 376650 001 20 Front panel LED board includes cable 378774 001 21 Memory modules 400 DDR 1024 MB 512 MB 256 MB 374726 001 374725 001 374724 001 Miscellaneous Plastics Kit 374747 001 Includes 22a Hard drive cover includes 4 captive screws 22b Memory module compartment cover includes 2 captive screws Not illustrated Notebook feet SD ...

Page 60: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Mass Storage Devices ...

Page 61: ...al Format Light Scribe 374738 001 374736 001 382080 001 383609 001 For use only on HP Compaq nx9600 models 8X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive 8X Dual Format Light Scribe 378519 001 378518 001 383610 001 2 Hard drives include frame 7200 rpm 60 GB 374732 001 5400 rpm 100 GB 80 GB 380258 001 374731 001 4200 rpm 100 GB 80 GB 60 GB 40 GB 374730 001 374729 001 374728 001 378767 ...

Page 62: ...llaneous Plastics Kit Table 3 3 Spare Part Number 374747 001 Item Description Spare Part Number 1 Hard drive cover includes 4 captive screws 2 Memory module compartment cover includes 2 captive screws 3 Notebook feet 7 4 SD Card slot space saver 5 PC Card slot space saver ...

Page 63: ...wire plug used with 345252 xxx power cords 374743 001 135 watt 2 wire plug used with 373979 xxx power cords for use only on models with Intel Pentium 4 530 3 0 GHz and Intel Pentium 4 520 2 8 GHz processors 378768 001 Screw Kit includes the following screws refer to Appendix C Screw Listing for more information on screw specifications and usage 374745 001 Phillips PM2 0 5 0 screw Phillips PM2 5 4 ...

Page 64: ...Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 373979 021 Canada French Canada Latin America Taiwan Thailand and the United States 373979 001 Denmark 373979 081 Hong Kong and the United Kingdom 373979 031 Italy 373979 061 People s Republic of China 373979 AA1 Switzerland 373979 111 Table 3 4 Spare Part Information Continued Description Spare Part Number ...

Page 65: ...m Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 345252 021 Canada French Canada Latin America Taiwan Thailand and the United States 345252 001 Denmark 345252 081 Hong Kong and the United Kingdom 345252 031 Italy 345252 061 People s Republic of China 345252 AA1 Switzerland 345252 111 Table 3 4 Spare Part Information Continued Description Spare Part Number ...

Page 66: ... 021 Power cord with 3 wire plug used with 374743 001 AC adaptor for use only in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 345252 031 Power cord with 3 wire plug used with 374743 001 AC adaptor for use only in Hong Kong and the United Kingdom 345252 061 Power cord with 3 wire plug used with 374743 001 AC adaptor for use only in Italy 345252 081 P...

Page 67: ...aiwan Thailand and the United States 373979 011 Power cord with 3 wire plug used with 378768 001 AC adaptor for use only in Australia and New Zealand 373979 021 Power cord with 3 wire plug used with 378768 001 AC adaptor for use only in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 373979 031 Power cord with 3 wire plug used with 378768 001 AC adapto...

Page 68: ...B RAM for use on Compaq Presario X6000 models includes disk cell RTC battery PC Card cage and expansion port bracket 374711 001 System board M24P with 256 MB RAM for use on Compaq Presario X6000 models includes disk cell RTC battery PC Card cage and expansion port bracket 374715 001 Processor Intel Pentium 4 520 2 8 GHz includes thermal pad 374716 001 Processor Intel Pentium 4 530 3 0 GHz includes...

Page 69: ... use only on Compaq Presario X6000 notebook models 374738 001 8X DVD RW R and CD RW Combo Drive for use only on Compaq Presario X6000 notebook models 374742 001 Keyboard for use only on Compaq Presario X6000 models in the United States 374743 001 AC adapter 180 watt 3 wire plug used with 345252 xxx power cords 374745 001 Screw Kit includes the following screws refer to Appendix C Screw Listing for...

Page 70: ...less card includes cable 377208 001 System board M22P with 64 MB RAM for use on HP Compaq nx9600 models includes disk cell RTC battery 377209 001 System board M24P with 128 MB RAM for use on HP Compaq nx9600 models includes disk cell RTC battery 377213 001 Processor Intel Pentium 4 560 3 6 GHz includes thermal pad 377215 001 Display assembly 17 0 inch WXGA for use only on Compaq Presario X6000 not...

Page 71: ...24X DVD CD RW Combo Drive for use only on HP Compaq Presario nx9600 models 378519 001 8X DVD RW R and CD RW Combo Drive for use only on HP Compaq Presario nx9600 models 378520 001 Keyboard for use only on HP Compaq nx9600 models United States 378520 121 Keyboard for use only on HP Compaq nx9600 models French Canada 378520 161 Keyboard for use only on HP Compaq nx9600 models Latin America 378520 20...

Page 72: ... small fan 380031 001 Heat sink module includes fan and thermal paste 380258 001 Hard drive 5400 rpm 100 GB includes frame 380443 001 Battery pack 12 cell 2 2 AHr 380445 001 Switch cover for use only on Compaq Presario X6000 models without wireless 380446 001 Switch cover for use only on HP Compaq nx9600 models with wireless 382080 001 Dual Format Double Layer optical drive for use only on Compaq ...

Page 73: ...nd safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 screwdriver 5 0 mm socket for system board screwlocks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 74: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the notebook ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the notebook Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 75: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 76: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 77: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 78: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 79: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 80: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 81: ...nt procedures There are 78 screws and screw locks in 11 different sizes that must be removed replaced or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage ...

Page 82: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location ...

Page 83: ... cover 0 to remove hard drive 4 to disassemble hard drive 5 4 Notebook feet 0 5 5 Optical drive 1 5 6 Memory module 1 loosened 5 7 Mini PCI communications card 4 to remove hard drive cover Å To prevent an unresponsive system and the display of a warning message install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devices in your coun...

Page 84: ...ard 0 5 14 Audio USB board 2 5 15 Bluetooth board 0 5 16 System board Compaq Presario X6000 models 2 screw locks and 13 screws HP Compaq nx9600 models 2 screw locks and 7 screws 5 17 Digital drive board 2 5 18 Speakers 2 on left speaker 2 on right speaker 5 19 Base enclosure fans 2 on left fan 3 on right fan 5 20 Modem board 1 5 21 Heat sink module 4 5 22 Processor 0 Disassembly Sequence Chart Con...

Page 85: ...sure whether the notebook is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 4 Remove the battery pack by following these steps a Turn the notebook upside down with the right side toward you Battery Pack Spare Part Number Information Battery pack 12 cell 2 2 AHr 380...

Page 86: ...ery release latch 1 toward the front of the notebook The left edge of the battery pack disengages from the notebook c Lift the right edge of the battery pack up and swing it to the left 2 d Remove the battery pack Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 87: ...e hard drive by following these steps a Loosen the four PM2 0 5 0 screws 1 that secure the hard drive cover to the notebook b Remove the hard drive cover 2 The hard drive cover is included in the Miscellaneous Plastics Kit spare part number 374747 001 Removing the Hard Drive Cover ...

Page 88: ... drive and slide the hard drive to the left 2 to disconnect it from the system board d Remove the hard drive 3 Removing the Hard Drive Hard Drive Spare Part Number Information 7200 rpm 60 GB 374732 001 5400 rpm 100 GB 80 GB 380258 001 374731 001 4200 rpm 100 GB 80 GB 60 GB 40 GB 374730 001 374729 001 374728 001 378767 001 ...

Page 89: ... 9 e Remove the four PM2 5 4 0 screws 1 that secure the hard drive frame to the hard drive f Lift the frame straight up 2 to remove if from the hard drive Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive ...

Page 90: ...vice Guide Removal and Replacement Procedures 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads The feet are included in the Miscellaneous Plastics Kit spare part number 374747 001 Replacing the Notebook Feet ...

Page 91: ...ion For use only on Compaq Presario X6000 notebook models 8X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive Dual Format Double Layer 8X Dual Format Light Scribe 374738 001 374736 001 382080 001 383609 001 For use only on HP Compaq nx9600 models 8X DVD RW R and CD RW Combo Drive 24X DVD CD RW Combo Drive 8X Dual Format Light Scribe 378519 001 378518 001 383610 001 ...

Page 92: ...ve to the notebook 3 Insert a thin tool such as a paper clip into the media tray release hole 2 The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive outward 3 5 Remove the optical drive Removing the Optical Drive Reverse the above procedure to install an optical drive ...

Page 93: ...lacement Procedures Maintenance and Service Guide 5 13 5 6 Memory Module 1 Prepare the notebook for disassembly refer to Section 5 3 Spare Part Number Information 1024 MB 374726 001 512 MB 374725 001 256 MB 374724 001 ...

Page 94: ...he memory module compartment cover to the notebook 3 Lift the left edge of the cover up and swing it to the right 2 4 Remove the memory module compartment cover The memory module compartment cover is included in the Miscellaneous Plastics Kit spare part number 374747 001 Removing the Memory Module Compartment Cover ...

Page 95: ...the memory module board The back edge side of the board rises away from the notebook 6 Slide the module away from the socket at an angle 2 7 Remove the memory module board Note that memory modules are slotted to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 96: ...e the notebook for disassembly refer to Section 5 3 2 Remove the hard drive cover refer to Section 5 3 Spare Part Number Information 802 11b g for use in most of the world MOW 802 11b g for use in the rest of the world ROW 802 11a b g combination card for use in the United States 373047 001 373048 001 376650 001 ...

Page 97: ...disconnecting the cables 4 Spread the retaining tabs 2 on each side of the Mini PCI socket to release the Mini PCI card The right edge of the card rises away from the notebook 5 Remove the wireless communications card by pulling the board away from the socket at a 45 degree angle 3 Note that the Mini PCI communications card is slotted 4 to prevent incorrect installation Removing a Mini PCI Communi...

Page 98: ... 8 0 screws from the bottom of the notebook that secure the switch cover to the notebook Removing the Switch Cover Screws Spare Part Number Information For use only on Compaq Presario X6000 models with wireless For use only on Compaq Presario X6000 models without wireless 374755 001 380445 001 For use only on HP Compaq nx9600 models with wireless For use only on HP Compaq nx9600 models without wir...

Page 99: ...lay side up with the front panel toward you 5 Open the notebook as far as possible 6 Lift up the left and right sides of the switch cover 1 to detach it from the notebook 7 Lift the front edge of the switch cover and swing it back until it rests on the display bezel 2 Releasing the Switch Cover ...

Page 100: ...Procedures 8 Release the zero insertion force ZIF connector 1 to which the LED board cable is attached and disconnect the cable 2 from the system board Disconnecting the LED Cable 9 Remove the switch cover Reverse the above procedure to install the switch cover ...

Page 101: ... refer to Section 5 8 3 Remove the three PM2 0 3 0 screws 1 that secure the LED board to the switch cover 4 Remove the LED board 2 5 Release the ZIF connector 3 to which the LED board cable is connected and disconnect the cable 4 Removing the LED Board Reverse the above procedure to install the LED board Spare Part Number Information LED board includes cable 378772 001 ...

Page 102: ...the notebook upside down with the front panel toward you 4 Remove the two PM2 0 8 0 screws that secure the keyboard to the notebook Removing the Keyboard Screws Spare Part Number Information For use only on Compaq Presario X6000 models in the United States 374742 001 For use only on HP Compaq nx9600 models Brazil French Canada 378520 201 378520 121 Latin America United States 378520 161 378520 001...

Page 103: ...up with the front panel toward you 6 Open the notebook as far as possible 7 Use a flat bladed tool to push back the four keyboard retention tabs The tabs are located above the f1 and f2 keys above the f6 and f7 keys above the f11 and f12 keys and above the end and pg up keys Releasing the Keyboard Part 1 ...

Page 104: ...5 24 Maintenance and Service Guide Removal and Replacement Procedures 8 Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest Releasing the Keyboard Part 2 ...

Page 105: ...5 25 9 Release the zero insertion force ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board 10 Remove the keyboard Disconnecting the the Keyboard Cable Reverse the above procedure to install the keyboard ...

Page 106: ...ment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 Spare Part Number Information For use only on Compaq Presario X6000 notebook models includes wireless antenna boards and cables 17 0 inch WSXGA with Brightview 17 0 inch WXGA with Brightview 17 0 inch WXGA 377217 001 377216 001 377215 001 For use only on HP Compaq nx9600 models includes wireless an...

Page 107: ...nce and Service Guide 5 27 2 Remove the wireless antenna cables from the top cover hole 1 and from the routing channels 2 through which the cables are routed 3 Disconnect the display cable 3 from the system board Disconnecting the Display Cables ...

Page 108: ...5 28 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the four PM2 0 8 0 screws that secure the display assembly to the notebook Removing the Display Screws ...

Page 109: ...oving the following screws Failure to support the display assembly can result in damage to the display assembly and other notebook components 6 Remove the four PM2 0 8 0 screws 1 that secure the display assembly to the notebook 7 Lift the display assembly straight up to remove it 2 Removing the Display Assembly Reverse the above procedure to install the display assembly ...

Page 110: ...le compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 2 Turn the notebook upside down with the front panel toward you Spare Part Number Information Top covers include TouchPad For use only on Compaq Presario X6000 notebook models 374751 001 For use only on H...

Page 111: ...Replacement Procedures Maintenance and Service Guide 5 31 3 Remove the seven PM2 0 8 0 screws 1 on the surface of the base enclosure and the four PM2 0 8 0 screws 2 in the battery bay Removing the Top Cover Screws ...

Page 112: ... side up with the front panel toward you 5 Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the TouchPad cable 2 from the system board 6 Disconnect the display switch module cable 3 from the system board Disconnecting the TouchPad and Display Lid Switch Cables ...

Page 113: ...Removal and Replacement Procedures Maintenance and Service Guide 5 33 7 Remove the four PM2 0 8 0 screws that secure the base enclosure to the notebook Removing the Top Cover Screw ...

Page 114: ...nd Replacement Procedures 8 Lift the right side of the top cover up and to the left 1 until it detaches from the notebook 9 Lift the top cover straight up 2 to remove it Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 115: ...llowing components a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 Spare Part Number Information Front panel LED board includes cable 378774 001 ...

Page 116: ...connect the front panel LED board cable 1 from the low insertion force LIF connector on the system board 3 Remove the front panel LED board 2 from the clip in the base enclosure Removing the Front Panel LED Board Reverse the above procedure to install the front panel LED board ...

Page 117: ...ve refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h Front panel LED board refer to Section 5 13 Spare Part Number Information Audio USB board 374761 001 Audio USB board cable 433822 0...

Page 118: ...he system board 3 Remove the two PM2 0 8 0 screws 2 that secure the audio USB board to the base enclosure 4 Remove the audio USB board cable from the base enclosure clips 3 through which it is routed 5 Remove the audio USB board 4 Removing the Audio USB Board Reverse the above procedure to install the audio USB board ...

Page 119: ...omponents a Optical drive refer to Section 5 5 b Memory module compartment refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 Spare Part Number Information Broadcomm Bluetooth wireless card includes cable 376651 001 ...

Page 120: ...ice Guide Removal and Replacement Procedures 2 Disconnect the Bluetooth board cable 1 from the system board 3 Remove the Bluetooth board 4 Removing the Bluetooth Board Reverse the above procedure to install the Bluetooth board ...

Page 121: ...refer to Section 5 6 Mini PCI communications card refer to Section 5 7 Bluetooth board refer to Section 5 15 Modem board refer to Section 5 20 Heat sink module refer to Section 5 21 Processor refer to Section 5 22 Spare Part Number Information For use on Compaq Presario X6000 models includes PC Card cage and expansion port bracket M24P with 256 MB RAM M24P with 128 MB RAM M22P with 64 MB RAM 37471...

Page 122: ...onents a Optical drive refer to Section 5 5 b Switch cover refer to Section 5 8 c Keyboard refer to Section 5 10 d Display assembly refer to Section 5 11 e Top cover refer to Section 5 12 2 Turn the notebook upside down with the front toward you 3 Disconnect the fan cable from the system board through the memory module compartment Disconnecting the Fan Cable ...

Page 123: ...e notebook top side up with the front panel toward you 5 Disconnect the following cables from the system board 1 Left speaker cable 2 Front panel LED board cable 3 Digital drive board cable 4 Right speaker cable 5 Audio USB board cable Disconnecting the System Board Cables Part 1 ...

Page 124: ...5 44 Maintenance and Service Guide Removal and Replacement Procedures 6 Disconnect the fan cable 1 and the Bluetooth board cable 2 from the system board Disconnecting the System Board Cables Part 2 ...

Page 125: ...el toward you 8 Remove the following 1 two HM5 0 9 0 screw locks on each side of the external monitor connector 2 five PM2 0 8 0 screws that secure the system board to the base enclosure 3 two PM2 0 8 0 screws that secure the heat sink module to the base enclosure Removing the System Board Screws and Screw Locks ...

Page 126: ... Replacement Procedures 9 Position the notebook with the front panel toward you 10 Lift the front edge of the system board until it clears the base enclosure 1 11 Slide the system board forward at an angle and remove it 2 Removing the System Board ...

Page 127: ...and Replacement Procedures Maintenance and Service Guide 5 47 12 Remove the RTC battery from the socket on the system board and install it in the socket on the replacement system board Removing the RTC Battery ...

Page 128: ...ion port bracket and PC Card cage that are already installed on the replacment system board and replace them with the bracket and cage designed for the Compaq Presario X6000 13 Position the system board with the expansion port and PC Card slot toward you 14 Remove the two SM1 5 9 0 shoulder screws 1 on each side of the expansion port 15 Remove the expansion port bracket 2 Removing the Expansion Po...

Page 129: ...nd Replacement Procedures Maintenance and Service Guide 5 49 17 Remove the two PM1 5 4 0 screws 1 and the two PM1 5 14 0 screws 2 that secure the PC Card cage to the system board Removing the PC Card Cage Screws ...

Page 130: ...cement Procedures 18 Turn the system board upside down 19 Lift the PC Card cage straight up to disconnect it from the system board Removing the PC Card Cage 20 Install the replacement PC Card cage Reverse the above procedures to install the system board ...

Page 131: ...ptical drive refer to Section 5 5 b Memory module compartment cover refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h System board refer to Section 5 16 Spare Part Number Information Digital drive board includes cable 374759 001 ...

Page 132: ... Replacement Procedures 2 Remove the two PM2 0 4 0 screws 1 that secure the digital drive board to the base enclosure 3 Remove the digital drive board 2 Removing the Digital Drive Board Reverse the above procedure to install the digital drive board ...

Page 133: ...odule compartment cover refer to Section 5 6 Mini PCI compartment cover refer to Section 5 7 Switch cover refer to Section 5 8 Keyboard refer to Section 5 10 Display assembly refer to Section 5 11 Top cover refer to Section 5 12 System board refer to Section 5 16 Digital drive board refer to Section 5 17 2 Position the notebook with the rear panel toward you Spare Part Number Information Left and ...

Page 134: ... Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two PM2 0 4 0 screws 1 that secure the left speaker to the base enclosure 4 Remove the left speaker 3 Removing the Left Speaker ...

Page 135: ...move the PM1 5 3 5 screw 1 and PM2 0 4 0 screw 2 that secure the right speaker to the base enclosure 6 Lift the right side of the right speaker 2 then slide the speaker to the right to remove it 3 Removing the Right Speaker Reverse the above procedure to install the speakers ...

Page 136: ...refer to Section 5 5 b Memory module compartment cover refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h System board refer to Section 5 16 Spare Part Number Information Base enclosure middle fan 380029 001 Base enclosure right fan 3...

Page 137: ...secure the base enclosure middle fan assembly to the base enclosure 3 Remove the three PM2 0 8 0 screws 2 that secure the base enclosure right fan assembly to the base enclosure 4 Remove the middle 3 and right fans 4 Removing the Base Enclosure Fans Reverse the above procedure to install the base enclosure fans ...

Page 138: ...b Memory module compartment cover refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h System board refer to Section 5 16 2 Turn the system board upside down with the external monitor connector toward you Spare Part Number Information M...

Page 139: ...cedures Maintenance and Service Guide 5 59 3 Remove the PM2 0 3 0 screw 1 that secures the modem board to the system board 4 Remove the modem board 2 Removing the Modem Board Reverse the above procedure to install the modem board ...

Page 140: ...rive refer to Section 5 5 b Memory module compartment cover refer to Section 5 6 c Mini PCI compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h System board refer to Section 5 16 Spare Part Number Information Heat sink module includes fan and thermal paste 380031 001...

Page 141: ...0 spring loaded shoulder screws 2 that secure the heat sink module to the system board 4 Lift the heat sink module and remove it 3 Due to the adhesive quality of the thermal paste located between the heat sink module and processor it may be necessary to move the module from side to side to detach the module from the processor Removing the Heat Sink Module Reverse the above procedure to install the...

Page 142: ...compartment cover refer to Section 5 7 d Switch cover refer to Section 5 8 e Keyboard refer to Section 5 10 f Display assembly refer to Section 5 11 g Top cover refer to Section 5 12 h System board refer to Section 5 16 i Heat sink module refer to Section 5 21 Spare Part Number Information Intel Pentium 4 560 3 6 GHz 377213 001 Intel Pentium 4 550 3 4 GHz 374718 001 Intel Pentium 4 540 3 2 GHz 374...

Page 143: ...of the arm when removing or installing the processor Failure to follow this caution can result in damage to the processor and system board 2 Slide the tip of the processor release arm to the right 1 until it clears the stop on the socket 2 3 Manually swing the arm up and back as far as it will freely go 3 Disengaging the Processor Release Arm ...

Page 144: ... the processor socket cover up and forward 1 5 Lift the processor straight up to remove it 2 The gold triangle 3 on the processor should be aligned in the front right corner when you install the processor Removing the Processor Reverse the above procedure to install theprocessor ...

Page 145: ...erformance specifications Table 6 1 Notebook Dimensions Height Front Rear Width Depth 4 46 cm 5 06 cm 39 80 cm 28 29 cm 1 76 in 1 99 in 15 67 in 11 14 in Weight 4 22 kg 9 3 lb Stand alone power requirements Operating voltage Operating current 19 0 V dc 7 1 A 9 5 A 135 W 180 W 7 1 A 9 5 A ...

Page 146: ... to 90 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zer...

Page 147: ...cm 36 80 cm 43 40 cm 9 06 in 14 49 in 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 197 0 197 mm 1680 1050 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 65 horizontal 50 vertical typical ...

Page 148: ... 36 80 cm 43 40 cm 9 06 in 14 49 in 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 259 0 259 mm 1280 800 RGB vertical stripe Backlight Edge lit Character display 80 25 Total power consumption 4 W Viewing angle 40 horizontal 20 40 vertical typical ...

Page 149: ...ty 100 MB sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 195 364 233 195 364 233 156 301 488 156 301 488 Disk rotational speed 5400 rpm 4200 rpm 5400 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care f...

Page 150: ...B sec ATA security Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 117 210 240 117 210 240 78 140 160 Disk rotational speed 7200 rpm 4200 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring ...

Page 151: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 15 80 cm 11 90 cm 0 34 kg 0 79 in 6 22 in 4 69 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 148 V 6 6 Ah 48 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 152: ...VD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 153: ...25 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3600 KB s 150 KB s at 1X CD rate 1500 KB s 150 KB s at 1X CD rate 3600 KB s 150 KB s at 1X CD rate 10 800 KB s 1352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 7 24X DVD CD RW Combo Drive Continued ...

Page 154: ...W DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disk diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 155: ... MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 8 8X DVD RW R and CD RW C...

Page 156: ... System DMA Hardware DMA System Function DMA0 not applicable DMA1 not applicable DMA2 not applicable DMA3 not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 157: ...roller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller Default configuration audio possible con...

Page 158: ...r 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS 2 touch pad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 10 System Interrupts Continued ...

Page 159: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 160: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 11 System I O Addresses Continued ...

Page 161: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 11 S...

Page 162: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 163: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 164: ...in Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused Table A 3 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground 1 2 3 4 56 7 ...

Page 165: ...ble A 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 166: ...A 4 Maintenance and Service Guide Connector Pin Assignments Table A 5 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 167: ...Connector Pin Assignments Maintenance and Service Guide A 5 Table A 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in ...

Page 168: ...A 6 Maintenance and Service Guide Connector Pin Assignments Table A 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 169: ...notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the notebook is used ...

Page 170: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 171: ...ductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 ...

Page 172: ...T 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two...

Page 173: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 374745 001 ...

Page 174: ...read Head Width Black 5 5 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the memory module compartment cover to the notebook screw is captured on the cover by a C clip documented in Section 5 6 2 Four screws that secure the hard drive cover to the notebook screws are captured on the cover by C clips documented in Section 5 3 mm ...

Page 175: ...de C 3 Phillips M2 5 4 0 Screw Locations Table C 2 Phillips PM2 5 4 0 Screw Color Qty Length Thread Head Width Silver 4 4 0 mm 2 5 mm 4 0 mm Where used Four screws that secure the hard drive frame to the hard drive documented in Section 5 3 mm ...

Page 176: ...Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used 1 One screw that secures the optical drive to the notebook documented in Section 5 5 2 Three screws that secure the switch cover to the notebook documented in Section 5 8 3 Two screws that secure the keyboard to the notebook documented in Section 5 10 mm ...

Page 177: ...C 3 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used 1 Four screws that secure the display assembly to the notebook documented in Section 5 11 2 Four screws that secure the top cover to the notebook documented in Section 5 12 mm ...

Page 178: ...g Phillips M2 0 8 0 Screw Locations Table C 3 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used Four screws that secure the display assembly to the notebook documented in Section 5 11 mm ...

Page 179: ... C 7 Phillips M2 0 8 0 Screw Locations Table C 3 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used Eleven screws that secure the top cover to the notebook documented in Section 5 12 mm ...

Page 180: ...ng Phillips M2 0 8 0 Screw Locations Table C 3 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the audio USB board to the notebook documented in Section 5 14 mm ...

Page 181: ...C 9 Phillips M2 0 8 0 Screw Location Table C 3 Phillips PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used Seven screws that secure the system board to the notebook documented in Section 5 16 mm ...

Page 182: ...s PM2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 43 8 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the base enclosure small fan to the notebook documented in Section 5 19 2 Three screws that secure the base enclosure large fan to the notebook documented in Section 5 19 mm ...

Page 183: ... Guide C 11 Phillips M2 0 3 0 Screw Locations Table C 4 Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 4 3 0 mm 2 0 mm 4 0 mm Where used Three screws that secure the LED board to the notebook documented in Section 5 9 mm ...

Page 184: ...sting Phillips M2 0 3 0 Screw Locations Table C 4 Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Black 4 3 0 mm 2 0 mm 4 0 mm Where used One screw that secures the modem board to the notebook documented in Section 5 20 mm ...

Page 185: ...Hex Socket HM5 0 9 0 Screw Lock Locations Table C 5 Hex Socket HM5 0 9 0 Screw Lock Color Qty Length Thread Head Width Silver 2 9 0 mm 2 5 mm 5 0 mm Where used Two screw locks that secure the system board to the notebook documented in Section 5 16 mm ...

Page 186: ...ength Thread Head Width Silver 5 4 0 mm 2 0 mm 4 0 mm Where used 1 Two screws that secure the digital drive board to the notebook documented in Section 5 17 2 Two screws that secure the left speaker to the notebook documented in Section 5 18 3 One screw that secures the right speaker to the notebook documented in Section 5 18 mm ...

Page 187: ...der Screw Location Table C 7 Slotted SM1 5 9 0 Shoulder Screw Color Qty Length Thread Head Width Silver 2 9 0 mm 1 5 mm 2 0 mm Where used Two screws that secure the expansion port bracket to the system board on Compaq Presario X6000 notebooks documented in Section 5 16 mm ...

Page 188: ...M1 5 4 0 Screw Location Table C 8 Phillips PM1 5 4 0 Screw Color Qty Length Thread Head Width Silver 2 4 0 mm 1 5 mm 4 0 mm Where used Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks documented in Section 5 16 mm ...

Page 189: ...1 5 14 0 Screw Location Table C 9 Phillips PM1 5 14 0 Screw Color Qty Length Thread Head Width Black 2 14 0 mm 1 5 mm 4 0 mm Where used Two screws that secure the PC Card cage to the system board on Compaq Presario X6000 notebooks documented in Section 5 16 mm ...

Page 190: ...w Listing Phillips M1 5 3 5 Screw Location Table C 10 Phillips PM1 5 3 5 Screw Color Qty Length Thread Head Width Silver 1 3 5 mm 1 5 mm 3 5 mm Where used One screw that secures the right speaker to the notebook documented in Section 5 18 mm ...

Page 191: ...0 Spring Loaded Shoulder Screw Locations Table C 11 Phillips PM2 0 12 0 Spring Loaded Shoulder Screw Color Qty Length Thread Head Width Silver 4 12 0 mm 2 0 mm 6 0 mm Where used Four screws that secure the heat sink module to the notebook documented in Section 5 21 mm ...

Page 192: ... headphone jack location 1 8 pin assignments A 6 B base enclosure spare part number 3 7 3 20 battery bay 1 17 battery light 1 5 battery pack removal 5 5 spare part number 3 9 3 22 5 5 specifications 6 7 battery pack release latch 1 17 Bluetooth board removal 5 39 spare part number 3 5 3 20 5 39 bottom components 1 16 C cables service considerations 4 2 caps lock key 1 11 caps lock light 1 12 CD RO...

Page 193: ...5 3 diskette drive OS not loading 2 19 diskette drive USB spare part number 3 11 display assembly removal 5 26 spare part numbers 3 3 3 20 3 21 5 26 specifications 6 3 6 4 display release button 1 5 DMA specifications 6 12 drive activity light 1 5 drives preventing damage 4 3 Dual Format Double Layer optical drive spare part number 3 7 3 22 5 11 Dual Format Light Scribe optical drive spare part nu...

Page 194: ...2 17 2 18 no power 2 8 2 10 2 11 no video 2 12 2 13 nonfunctioning device 2 23 nonfunctioning expansion base 2 14 nonfunctioning keyboard 2 24 nonfunctioning pointing device 2 25 OS not loading 2 15 fn key 1 11 front components 1 5 front panel LED board removal 5 35 spare part number 3 9 3 22 5 35 G grounding equipment and methods 4 7 H hard drive OS not loading 2 16 precautions 4 3 removal 5 7 sp...

Page 195: ...module removal 5 13 spare part numbers 3 9 3 18 3 19 5 13 memory module compartment 1 17 memory module compartment cover removal 5 14 Memory Reader 1 6 Memory Reader light 1 15 microphone jack location 1 8 pin assignments A 5 Mini PCI communications card removal 5 16 spare part numbers 3 9 3 17 3 20 5 16 Mini PCI compartment 1 17 Miscellaneous Plastics Kit components 3 9 3 12 3 19 spare part numbe...

Page 196: ...25 power connector 1 9 power cord set requirements B 2 spare part numbers 3 14 3 15 3 16 3 17 3 18 power management features 1 4 power troubleshooting 2 8 power standby button 1 13 power standby light 1 5 processor removal 5 62 spare part numbers 3 5 3 18 3 20 5 62 R rear components 1 8 removal and replacement preliminaries 4 1 removal and replacement procedures 5 1 right side components 1 6 RJ 11...

Page 197: ...14 top cover removal 5 30 spare part numbers 3 5 3 20 3 22 5 30 TouchPad 1 15 TouchPad button 1 15 TouchPad left right buttons 1 15 TouchPad left right scroll zone 1 15 TouchPad light 1 15 TouchPad up down scroll zone 1 15 transporting precautions 4 5 troubleshooting audio 2 21 Computer Setup 2 1 expansion base 2 14 flowcharts 2 5 keyboard 2 24 modem 2 26 network 2 26 nonfunctioning device 2 14 2 ...

Page 198: ...Index Maintenance and Service Guide Index 7 W Windows applications key 1 11 Windows logo key 1 11 wireless button 1 13 wireless light 1 5 workstation precautions 4 6 ...

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HP Compaq NX9600, Maintenance And Service Manual

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Summary of Contents for Compaq NX9600

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