HP Compaq NC4000 Maintenance And Service Manual Download

Page: 54 / 168

Troubleshooting

Maintenance and Service Guide

2–29

Flowchart 2.19—Nonfunctioning Pointing Device

OK?

Pointing device

not operating

properly.

External

device

works?

Replace

system

board.

Replace

system

board.

Connect notebook

to good external

pointing device.

Reseat internal

pointing device

connector

(if applicable).

Replace internal

pointing device

or cable.

OK?

Done

Summary of Contents for Compaq NC4000

Page 1: ...Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals servicemanuals4u ...

Page 2: ...10030 001 May 2003 This troubleshooting reference is used for maintaining and servicing the notebook The guide provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 3: ...ation contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Compaq No...

Page 4: ...w 1 18 2 Troubleshooting 2 1 Computer Setup and Diagnostics Utilities 2 1 Using Computer Setup 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 2 2 Using Diagnostics for Window 2 7 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information 2 8 2 3 Troubleshooting Flowcharts 2 10 ...

Page 5: ...s 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 5 4 7 Grounding Equipment and Methods 4 6 5 Removal and Replacement Procedures 5 1 Serial Number 5 2 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Notebook for Disassembly 5 4 5 4 ...

Page 6: ...Wireless Device 5 36 5 15 TouchPad 5 37 5 16 RTC Battery 5 40 5 17 Speaker Microphone 5 41 5 18 Switch Board 5 42 5 19 System Board 5 43 5 20 Modem Board 5 46 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3 Conductor Power Cord Set B 1 General Requirements B 1 Country Specific Requirements B 2 C Screw Listing Index ...

Page 7: ...Compaq Notebook nc4000 Series of personal notebooks offer advanced modularity Intel Mobile Pentium M processors with 64 bit architecture industry leading Accelerated Graphics Port AGP implementation and extensive multimedia support HP Compaq Notebook nc4000 Series ...

Page 8: ... nc4000 2 Processor type P Intel Pentium M 3 Processor speed 160 1 6 GHz 150 1 5 GHz 140 1 4 GHz 130 1 3 GHz 4 Display type size resolution X XGA 1024 768 2 12 x in 5 Hard drive size 60 60 GB 40 40 GB 30 30 GB 6 Optical drive designator N None 7 Integrated communication wireless device G Combination modem and GB NIC M Modem N None d 802 11a b g c 802 11b g j 802 11b g Bluetooth m 802 11a b g Bluet...

Page 9: ...France Italy DG994A UUF DG994A ABF DG994A ABz Japan United States DG994A ABE DG994A ABA Cnc4000 P 150 X2 40 N G j 51 O Belgium Denmark Europe France Germany Greece Italy DG991A UUG DG991A ABY DG991A ABB DG991A ABF DG991A ABD DG991A AB7 DG991A ABZ The Netherlands Norway Portugal Spain Sweden Finland Switzerland United Kingdom DG991A ABH DG991A ABN DG991A AB9 DG991AABE DG991A AK8 DG991A UUZ DG991A A...

Page 10: ...G244A ABG DG244A UUG DG244A AC4 DG244A AKB DG244A ABY DG244A ABB DG244A ABF DG244A ABC DG244A ABD DG244A AB7 DG244A AB5 DG244A AKC DG244A A2M DG244A ACJ DG244A ABT DG244A ABZ DG244A ABK DG244A ACF DG244A AB1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United State...

Page 11: ...BC DG245A ABD DG245A AB7 DG245A AB5 DG245A AKC DG245A A2M DG245A ACJ DG245A ABT DG245A ABZ DG245A ABK DG245A ACF DG245A AB1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States DG245A ABM DG245A ABH DG245A ABN DG245A AB2 DG245A AKD DG245A AB9 DG245A ACB DG245...

Page 12: ...l Full size Windows 98 keyboard with Dual Stick TouchPad and pointing stick Cnc4000 P 130 X2 30 N G p 25 O Belgium Denmark Europe France Germany Greece Italy DG989A UUG DG989A ABY DG989A ABB DG989A ABF DG989A ABD DG989A AB7 DG989A ABZ The Netherlands Norway Portugal Spain Sweden Finland Switzerland United Kingdom DG989A ABH DG989A ABN DG989A AB9 DG989AABE DG989A AK8 DG989A UUZ DG989A ABU Cnc4000 P...

Page 13: ...ernal 65 W AC adapter with power cord 6 cell Li ion battery pack PremierSound 16 bit sound Support for the following drives through the optional Advanced or Common Port Replicators or the USB MultiBay cradle 1 44 MB diskette drive 24X Max CD ROM drive 8X Max CD RW drive 8X Max DVD ROM drive 8X Max DVD CDRW combination drive Connectors for One Type II PC Card slot External monitor Microphone in DC ...

Page 14: ...ebook for disassembly refer to Section 5 3 Preparing the Notebook for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 16 RTC Battery 3 Wait approximately five minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this time 6 Turn on the notebook All passwords and all CMOS se...

Page 15: ...extend battery operating time and conserve power The notebook supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting level of performance Battery calibration Lid switch Standby resume Power Standby button Advanced Configuration and Power Management ACP compliance ...

Page 16: ...le channel sound 2 Wireless on off light On The wireless mini PCI card and or Bluetooth are on Off The wireless mini PCI card and Bluetooth are off 3 Power Standby light On Power is turned on Blinking Notebook is in Standby 4 Battery light On A battery pack is charging Blinking A battery pack that is the only available power source has reached a low battery condition When the battery reaches a cri...

Page 17: ...ard drive bay Holds the primary hard drive 8 Exhaust vent Enables airflow to cool internal components Ä CAUTION To prevent overheating do not obstruct vents Using the notebook on a soft surface such as a pillow blanket rug or thick clothing can block airflow Table 1 3 Front and Right Side Components Continued Item Component Function ...

Page 18: ... Function 1 Exhaust vent Enables airflow to cool internal components Ä CAUTION To prevent overheating do not obstruct vents Using the notebook on a soft surface such as a pillow blanket rug or thick clothing can block airflow 2 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 3 External monitor connector Connects an op...

Page 19: ...DC cable 6 RJ 45 network jack Connects a network cable 7 RJ 11 modem jack Connects a modem cable 8 Infrared port Links another IrDA compliant device for wireless communication 9 PC Card eject button Ejects an optional PC Card from the PC Card slot 10 PC Card slot Supports optional Type I or Type II 32 bit CardBus or 16 bit PC Cards 11 Secure Digital SD slot Supports SD Cards and MMCs multimedia ca...

Page 20: ...ation with another key 2 Caps lock key On Caps lock is on 3 F1 through F12 function keys Execute frequently used system functions when pressed in combination with the Fn key 4 Num lock key On Num lock is on and the internal keypad is enabled 5 Internal keypad Converts keys to numeric keypad 6 Cursor control keys Move the cursor around the screen 7 Applications key Displays shortcut menu for items ...

Page 21: ...nts Table 1 6 Top Components Item Component Function 1 Display lid switch Secures the display when it is closed 2 Hard drive activity light On The hard drive is being accessed 3 Num lock light On Num lock is on or the embedded numeric keypad is enabled 4 Quick Launch buttons 3 Enable you to access common functions with a single keystroke ...

Page 22: ...tem volume 7 Volume buttons 2 Adjust the system volume 8 Caps lock light On Caps lock is on 9 Scroll lock light On Scroll lock is on 10 Pointing stick Moves the pointer and selects or activates items on the screen 11 Pointing stick buttons Function like the left and right buttons on an external mouse 12 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform o...

Page 23: ...the notebook are shown below and described in Table 1 7 Bottom Components Table 1 7 Bottom Components Item Component Function 1 Hard drive bay Supports the primary hard drive The hard drive is secured to the notebook by one screw 2 Hard drive retention screw Secures the hard drive to the notebook ...

Page 24: ...y bay The travel battery connector has a plastic cover that must be opened before connecting the travel battery bay 5 Docking connector Connects the notebook to an optional port replicator 6 Mini PCI compartment Contains the mini PCI wireless card 7 Memory expansion compartment Contains 1 memory expansion slot for optional memory expansion boards 8 Battery release latch Releases the primary batter...

Page 25: ...bile Pentium M processors Fan PC Card Modem NIC and wireless devices The notebook uses an electrical fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast ch...

Page 26: ...the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup and Diagnostics Utilities The notebook features two system management utilities Computer Setup A system information and customization utility that can...

Page 27: ...n optional docking base Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced menus 1 Turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen To change the language press F2 To view navigation information press F1 To return to the Computer Setup menu press esc 2 Sel...

Page 28: ... size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore Changes and Exit Cancel changes entered during the current session then exit and restart the notebo...

Page 29: ...ssword DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on Standby QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable Ports or diskette drives...

Page 30: ...ices and media in the system Device Options Enable disable the embedded numeric keypad at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operati...

Page 31: ...ses that are identically equipped Select Disable to recognize the docking bases as a single docking base select Enable to recognize the docking bases individually by serial number Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features Video mod...

Page 32: ...ecting Level on the menu bar Diagnostics for Windows is designed to test HP components If non HP components are tested the results might be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Diagnostics for Windows by selecting Start Settings Control Panel Diagnostics for Windows 2 Select Categories then select a category from the drop down list To save the information se...

Page 33: ...t Performs maximum testing on each device in a selected category Custom Test Performs maximum testing on a selected device To run all tests for your selected device select the Check All button To run only the tests you select select the Uncheck All button then select the checkbox for each test you want to run 5 Select a test mode Interactive Mode Provides maximum control over the testing process Y...

Page 34: ...run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Error tab Lists all errors found in the notebook with the corresponding error codes 8 Select a tab to save the report Log tab Select the Log tab Save button Error tab Select the Error tab Save button 9 Select a tab to print the report Log tab Select File Save As then ...

Page 35: ...art 1 2 7 No video part 2 2 8 Nonfunctioning docking station 2 9 No operating system OS loading 2 10 No OS loading from hard drive part 1 2 11 No OS loading from hard drive part 2 2 12 No OS loading from hard drive part 3 2 13 No OS loading from diskette drive 2 14 No OS loading from CD or DVD ROM drive 2 15 No audio part 1 2 16 No audio part 2 2 17 Nonfunctioning device 2 18 Nonfunctioning keyboa...

Page 36: ...or error messages Keyboard pointing device working Go to Section 2 17 Nonfunctioning Device Go to Section 2 2 No Power Go to Section 2 6 No Video All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Section 2 9 No OS Loading Go to Section 2 15 No Audio Go to Section 2 18 Nonfunctioning Keyboard or Section 2 19 Nonfunctioning Pointing Device Check LED board speaker connections Go to Section...

Page 37: ...power Power up on AC power Power up in docking station Power up on battery power Power up in docking station Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On some models there is a separate reset button 2 On some models the notebook can be reset using the Standby switch and either the lid switch or the main power switch NOTES Go to Section 2 4 No Power Part 3 Go to Se...

Page 38: ...om Section 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Section 2 4 No Power Part 3 ...

Page 39: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Section 2 5 No Power Part 4 ...

Page 40: ...oards and replace damaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable Check notebook operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 41: ...pplicable 3 Display 4 System board Internal or external display Adjust brightness Video OK Done Docking Station Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to externa...

Page 42: ...rightness Video OK Video OK Done Done Check that notebook is properly seated in docking station for bent pins on cable and for monitor connection Go to A in Section 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Section 2 8 Nonfunctioning Docking Station Y Y Y N N N Remove notebook from docking station if connected ...

Page 43: ...notebook operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Docking motor mechanism Check voltage setting on docking station Reset monitor cable connector at docking station Reinstall notebook into docking station Docking station operating Docking station operating Remove notebook reseat all internal parts and replace any damaged items in docking station D...

Page 44: ...10 Reseat power cord in docking station and power outlet No OS loading from diskette drive go to Section 2 13 No OS loading from CD or DVD ROM drive go to Section 2 14 No OS loading from network go to Section 2 20 No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins ...

Page 45: ...e Nonsystem disk message Go to Section 2 11 No OS Loading from Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Section 2 13 No OS Loading from Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the setup utility for correct booting order ...

Page 46: ...te Drive Load OS using Restore CD if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go to Secti...

Page 47: ...ding from Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 48: ...eboot notebook Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the setup utility Go to Section 2 17 Nonfunctioning Device Diskette drive enabled in the setup utility Go to Section 2 17 Non...

Page 49: ...ble disc and reboot notebook Go to Section 2 17 Nonfunctioning Device Go to Section 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section 1 2 Clearing a Password for instructions...

Page 50: ...xternally Go to Section 2 16 No Audio Part 2 Go to Section 2 16 No Audio Part 2 Go to Section 2 17 Nonfunctioning Device Replace the following docking station components one at a time as applicable Check audio status after each change 1 Reseat docking station audio cable 2 Replace audio cable 3 Replace speaker 4 Replace docking station audio board 5 Replace backplane board 6 Replace I O board Y Y ...

Page 51: ...oad audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 52: ...for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Section 2 9 No OS Loading Device boots properly Possible bad hard drive Replace drive Possible bad diskette drive Replace drive Possible bad NIC Replace card If integrated NIC replace system board ...

Page 53: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 54: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 55: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 56: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 57: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 58: ...c 2d 2e 2f 2g 2h Left and right display hinge covers Speaker microphone RTC battery PC Card slot space saver Modem cable Mini PCI compartment covers one with a 2 0 4 0 security screw for use with the 5 GHz mini PCI wireless LAN board one with a Phillips M2 0 4 0 screw for use with other mini PCI wireless LAN boards Memory expansion compartment cover Hard drive bezel Not illustrated Notebook feet 4...

Page 59: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook System Major Components ...

Page 60: ...25530 D61 325530 002 325530 BB1 325530 061 325530 291 Korea Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovakia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 325530 AD1 325530 161 325530 331 325530 091 325530 AA1 325530 241 325530 131 325530 251 325530 171 325530 231 325530 071 325530 101 325530 111 325530 AB1 ...

Page 61: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Notebook System Major Components ...

Page 62: ...1 319775 001 319774 001 12 System board 325514 001 13 Modem board with cable 325521 001 14 Base enclosure includes left and right display supports 325511 001 15 Mini PCI communications boards 802 11a b g wireless LAN board 802 11b g wireless LAN board 333782 001 333781 001 16 Battery pack 6 cell 40 wH 315338 001 17 Hard drives include hard drive bezel and frame 60 GB 40 GB 30 GB 325524 001 325523 ...

Page 63: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components ...

Page 64: ...Speaker microphone 3 RTC battery 4 PC Card slot space saver 5 Modem cable 6 Mini PCI compartment covers one with a 2 0 4 0 security screw for use with the 5 GHz mini PCI wireless LAN board one with a Phillips M2 0 4 0 screw for use with other mini PCI wireless LAN boards 7 Memory expansion compartment cover 8 Hard drive bezel 9 Notebook feet 4 10 Display rubber screw covers 6 4 round 2 oblong ...

Page 65: ...tor 316194 001 2 Common port replicator 316193 001 3 USB MultiBay cradle 322814 001 Optical drives for use only with the Advanced and Common port replicators and USB MultiBay cradle 4a 4b 8X Max DVD ROM drive 24X Max CD RW drive 24X Max CD ROM drive 24X Max Slim CD ROM CD RW combination drive 1 44 MB diskette drive 202837 001 323226 001 228746 001 306800 001 241995 001 5 Hard drives include hard d...

Page 66: ...ts Miscellaneous not illustrated Description Spare Part Number 65 watt AC adapter 239704 001 Adapter cables Air adapter cable Auto adapter cable 293204 001 293203 001 Carrying cases Top load leather cases 325817 001 and 325817 002 Top load nylon cases 325815 001 and 325815 002 Nylon case 325814 001 ...

Page 67: ...w Listing for more information on screw specifications and usage 325529 001 Phillips M2 5 3 5 screw Phillips M2 5 3 0 screw Phillips M2 0 5 0 screw Phillips M2 0 4 0 screw Phillips M2 0 3 0 screw silver Phillips M2 0 3 0 screw black Spring loaded Torx T8 M2 0 10 0 screw Torx T8 M2 0 8 0 screw Torx T8 M2 0 6 0 screw Torx T8 M2 0 4 0 screw Torx T5 M2 5 4 5 screw 4 0 mm socket M2 0 10 0 alignment pin...

Page 68: ...moval and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Torx T8 screwdriver Torx T5 screwdriver Phillips P0 screwdriver Flat bladed tool 5 0 mm socket 4 0 mm socket Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 69: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way tha...

Page 70: ...kette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive pl...

Page 71: ...c device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport produc...

Page 72: ...ver the workstation with approved static shielding material refer to Table 4 2 Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area ...

Page 73: ...oot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic d...

Page 74: ...35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A Pr...

Page 75: ...s are removed during disassembly There are 55 screws alignment pins and standoffs in 13 different sizes that must be removed replaced and or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage ...

Page 76: ...umber is located on the bottom of the notebook Serial Number Location 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components Table 5 1 Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the notebook for disassembly Battery pack 0 Hard Drive 1 Hard drive bezel 6 screws 2 alignment pins ...

Page 77: ...ons board 1 loosened 5 7 LED switch cover 2 5 8 Keyboard 1 5 9 Fan 3 5 10 Heat sink and fan 2 loosened 4 removed 5 11 Processor 0 5 12 Display assembly 4 5 13 Top cover 13 5 14 Bluetooth wireless device 0 5 15 TouchPad 2 5 16 RTC battery 0 5 17 Speaker microphone 2 5 18 Switch board 2 5 19 System board 5 screws 2 standoffs 5 20 Modem board 2 Table 5 1 Disassembly Sequence Chart Continued ...

Page 78: ...ry pack by following these steps a Turn the notebook bottom side up with the front facing forward b Slide and hold the battery release latch 1 to the left The rear edge of the battery pack releases from the notebook c Lift the rear edge of the battery pack up and swing it forward 2 d Remove the battery pack Removing the Battery Pack Reverse the above procedure to install the battery pack Battery P...

Page 79: ...he PM2 5 3 0 screw 1 that secures the hard drive to the notebook c Separate the hard drive bezel 2 d Use the bezel to slide the hard drive forward 3 to unseat the hard drive connector from the system board e Remove the hard drive Removing the Hard Drive Reverse the above procedure to install the hard drive Hard Drive Spare Part Number Information 60 GB 40 GB 30 GB 325524 001 325523 001 325522 001 ...

Page 80: ...sarily removing the hard drive bezel can result in damage to the hard drive bezel and hard drive and loss of information The hard drive bezel is included with the hard drive and also in the Miscellaneous Plastics Kit spare part number 325528 001 a Use a flat bladed tool to press down on the tabs 1 on the hard drive lower bezel b Remove the lower bezel 2 from the hard drive upper bezel Removing the...

Page 81: ...ve frame d Use a 4 0 mm socket to remove the two M2 0 10 0 alignment pins 3 from the back of the hard drive e Remove the hard drive from the hard drive frame 4 Removing the Hard Drive from the Hard Drive Frame f Remove the two PM2 0 3 0 screws 1 that secure the hard drive upper bezel to the hard drive frame g Remove the upper bezel from the frame 2 Removing the Hard Drive Upper Bezel ...

Page 82: ...edures 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads The notebook feet are included in the Miscellaneous Plastics Kit spare part number 325528 001 The notebook feet attach to the base enclosure as illustrated below Replacing the Notebook Feet ...

Page 83: ... PM2 0 4 0 screw 1 that secures the memory expansion compartment cover to the notebook 4 Lift the rear edge of the cover up and swing it forward 2 5 Remove the cover The memory expansion compartment cover is included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Memory Expansion Compartment Cover Memory Expansion Boards Spare Part Number Information 512 MB DDR 256 MB ...

Page 84: ...mory Expansion Board Reverse the above procedure to install a memory expansion board 5 6 Mini PCI Communications Board 1 Prepare the notebook for disassembly Section 5 3 2 Turn the notebook bottom side up with the front facing forward 3 Loosen the PM2 0 4 0 screw 1 that secures the mini PCI compartment cover to the notebook Mini PCI Communications Boards Spare Part Number Information 802 11a b g w...

Page 85: ...s communications device is secured by a M2 0 4 0 security screw This screw can only be removed using a special security driver 4 Lift the rear edge of the cover up and swing it forward 2 5 Remove the cover The mini PCI compartment cover is included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Mini PCI Compartment Cover ...

Page 86: ...ects to the left socket and the shorter cable 2 connects to the right socket 7 Spread the retaining tabs 3 that secure the mini PCI communications board to the socket The board rises up at a 45 degree angle 8 Pull the board away from the socket at a 45 degree angle 4 Removing a Mini PCI Communications Board Reverse the above procedure to install a mini PCI communications board ...

Page 87: ...tebook bottom side up with the rear panel facing forward 3 Remove the two T8M2 0 8 0 screws that secure the LED switch cover to the notebook Removing the LED Switch Cover Screws 4 Turn the notebook top side up with the front facing forward 5 Open the notebook as far as it will open LED Switch Cover Spare Part Number Information LED switch cover 325512 001 ...

Page 88: ... switch cover 7 Insert a flat bladed tool into the notch and lift the left side of the LED switch cover 3 8 After the left side of the LED switch cover has disengaged from the notebook swing the LED switch cover up and to the right 9 Remove the LED switch cover Removing the LED Switch Cover Reverse the above procedure to install the LED switch cover ...

Page 89: ...dia International Israel Italy Japan Korea 325530 371 325530 011 325530 201 325530 221 325530 081 325530 021 325530 051 325530 121 325530 041 325530 151 325530 AC1 325530 211 325530 DD1 325530 D61 325530 002 325530 BB1 325530 061 325530 291 325530 AD1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovakia Spain Sweden Switzerland Taiwan Thailan...

Page 90: ...emoval and Replacement Procedures 4 Remove the T8M2 0 8 0 screw that secures the keyboard to the notebook Removing the Keyboard Screw 5 Turn the notebook top side up with the front facing forward 6 Open the notebook as far as it will open ...

Page 91: ...e 5 17 7 Lift the rear edge of the keyboard 1 8 Slide the keyboard toward the display 2 until the notches on the front edge of the keyboard clear the top cover 9 Swing the front edge of the keyboard up and back 3 until it rests on the display Releasing the Keyboard ...

Page 92: ...ch the pointing stick cable is attached and disconnect the pointing stick cable 2 from the system board 11 Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the keyboard cable 4 from the system board Removing the Keyboard 12 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 93: ...emove a memory expansion board from the internal memory expansion socket 1 Spread the retaining tabs 1 that secure the memory expansion board to the socket The board rises up at a 45 degree angle 2 Pull the board away from the socket at a 45 degree angle 2 Removing an Internal Memory Expansion Board Reverse the above procedure to install the internal memory expansion board ...

Page 94: ...ocedures 5 9 Fan The fan is also spared with the heat sink spare part number 325520 001 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 Fan Spare Part Number Information Fan 291266 001 ...

Page 95: ... secure the fan to the heat sink 6 Remove the fan ÄCAUTION When installing the fan in the heat sink make sure the fan cable is not get crimped by the screw next to the cable clip 3 If the cable is crimped and damaged the fan will not cool the notebook internal components which could result in damage Removing the Fan Reverse the above procedure to install the fan ...

Page 96: ...eat Sink The fan is also spared seperately using spare part number 291266 001 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 Heat Sink Spare Part Number Information Heat sink includes fan 325520 001 ...

Page 97: ...m the system board 5 Loosen the two spring loaded T8 M2 0 10 0 screws 2 that secure the heat sink to the base enclosure 6 Fold back the insulator material 3 to expose the heat sink screws 7 Remove the four T8 M2 0 4 0 screws 4 that secure the heat sink to the base enclosure Removing the Heat Sink Screws ...

Page 98: ...rvice Guide Removal and Replacement Procedures Note that the four T8 M2 0 4 0 heat sink screws should be removed and installed in the 1 2 3 4 sequence stamped on the heat sink Heat Sink Screw Removal and Installation Sequence ...

Page 99: ...Replacement Procedures Maintenance and Service Guide 5 25 8 Lift the front edge of the heat sink until it clears the base enclosure 1 9 Slide the heat sink forward at an angle 2 and remove it Removing the Heat Sink ...

Page 100: ...h surfaces Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink and fan 5 11 Processor 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 Processor Spare Part Number Information Intel Pentium M 1 6 GHz Intel Pentium M 1 5 GHz Intel Pentium M 1 4 GHz Intel Pentium...

Page 101: ... Use a flat bladed tool to turn the processor locking screw one quarter turn counterclockwise 1 6 Lift the processor straight up 2 and remove it Note that the gold triangle 3 should be in the lower right corner when installing the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 102: ...n 5 6 Mini PCI Communications Board for instructions 3 Remove the LED switch cover Section 5 7 4 Remove the keyboard Section 5 8 5 Close the notebook and position the notebook so the rear panel faces forward 6 Remove the two T8M2 0 8 0 screws that secure the hinge covers to the notebook Removing the Display Assembly Screws Display Assembly Spare Part Number Information 12 1 inch TFT XGA with wirel...

Page 103: ... so the front faces forward and open the notebook as far as it will open 8 Remove the display hinge covers by inserting a flat bladed tool under the covers and lifting them up The hinge covers are included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Hinge Covers ...

Page 104: ...5 30 Maintenance and Service Guide Removal and Replacement Procedures 9 Remove the wireless antenna cables 1 and 2 from the routing channel in the top cover 3 Removing the Antenna Cables ...

Page 105: ...eo cables 2 from the system board 11 Remove the two T8M2 0 8 0 screws 3 that secure the display assembly to the base enclosure Disconnecting the Display Cables and Removing the Display Assembly Screws 12 Lift the display assembly straight up and remove it Reverse the above procedure to install the display assembly ...

Page 106: ...and installed in the replacement top cover Refer to Section 5 14 Bluetooth Wireless Device for instructions on replacing a Bluetooth wireless device 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 4 Remove the display assembly Section 5 12 5 Turn the notebook bottom side up with the rear panel facing forward Top Cover S...

Page 107: ...ervice Guide 5 33 6 Remove the following screws Four T8M2 0 4 0 screws 1 in the battery bay One T8M2 0 4 0 screw 2 in the hard drive bay Eight T8M2 0 8 0 screws 3 Removing the Top Cover Screws 7 Turn the notebook top side up with the front facing forward ...

Page 108: ...nnect the Bluetooth wireless device cable 1 from the system board 9 Disconnect the RTC battery cable 2 from the system board 10 Release the ZIF connector 3 to which the TouchPad cable is connected and disconnect the TouchPad cable 4 from the system board Disconnecting the Top Cover Cables ...

Page 109: ...er until it disengages from the base enclosure 12 Slide the top cover to the right 2 until the speaker 3 and microphone 4 cables are exposed 13 Disconnect the speaker and microphone cables from the system board 14 Remove the top cover Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 110: ...assembly Section 5 12 Top cover Section 5 13 2 Turn the top cover bottom side up with the TouchPad facing forward 3 Remove the Bluetooth wireless device from the slot in the top cover 1 and device cable from the routing channels in the top cover 2 Removing the Bluetooth Wireless Device Reverse the above procedure to install the Bluetooth wireless device Bluetooth Wireless Device Spare Part Number ...

Page 111: ... number 325528 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 12 Top cover Section 5 13 2 Turn the top cover bottom side up with the TouchPad facing forward TouchPad Spare Part Number Information TouchPad with cable and bracket 325513 001 ...

Page 112: ...cedures 3 Remove the two PM2 0 4 0 screws that secure the TouchPad bracket to the top cover Removing the TouchPad Screws 4 Lift the left side of the bracket 1 until it rests at an angle 5 Slide the bracket to the right 2 and remove it Removing the TouchPad Bracket ...

Page 113: ...ice Guide 5 39 6 Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 1 from the TouchPad board 7 Lift the TouchPad straight up and remove it 3 Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 114: ...e part number 325510 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 12 Top cover Section 5 13 2 Turn the top cover bottom side up with the TouchPad facing forward 3 Slide the RTC battery out of the bracket in the top cover Removing the RTC Battery Reverse the above procedure to ...

Page 115: ...otebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 12 Top cover Section 5 13 2 Turn the top cover bottom side up with the TouchPad facing forward 3 Remove the two PM2 0 4 0 screws 1 that secure the speaker microphone to the top cover 4 Remove the speaker microphone 2 from the top cover Removing the Sp...

Page 116: ...rd Section 5 8 Display assembly Section 5 12 Top cover Section 5 13 2 Remove the two PM2 0 3 0 screws 1 that secure the switch board to the system board 3 Lift up on the middle of the switch board 2 to disconnect it from the system board 4 Remove the switch board Removing the Switch Board Reverse the above procedure to install the switch board Switch Board Spare Part Number Information Switch boar...

Page 117: ... 5 Mini PCI communications board Section 5 6 Processor Section 5 11 Modem and modem cable Section 5 18 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Heat sink and fan Section 5 10 Display assembly Section 5 12 Top cover Section 5 13 Switch board Section 5 16 2 Position the base enclosure so the rear panel is...

Page 118: ...anel One T8M2 0 4 0 screw 2 in the upper right corner of the system board One T8M2 0 4 0 screw 3 in front of the hard drive bay One T8M2 0 4 0 screw 4 in the lower left corner of the system board 4 Use a 5 0 mm socket to remove the two M2 0 9 0 standoffs 5 that secure the system board to the base enclosure Removing the System Board Screws ...

Page 119: ...rounds the RJ 11 and RJ 45 connectors to the base enclosure 6 Lift the left side of the system board 2 until the battery connector 3 clears the base enclosure 7 Slide the system board away from the base enclosure at an angle 4 Removing the System Board Reverse the above procedure to install the system board ...

Page 120: ...ing components LED switch cover Section 5 7 Keyboard Section 5 8 Heat sink and fan Section 5 10 Display assembly Section 5 12 Top cover Section 5 13 Switch board Section 5 16 System board Section 5 19 2 Turn the system board bottom side up with the rear panel facing forward Modem Board Spare Part Number Information Modem board includes modem cable 325521 001 ...

Page 121: ...odem board 3 to disconnect it from the system board 6 Remove the modem board 7 If the modem board cable must be replaced remove the tape 4 that secures the cable to the system board and disconnect the cable 5 from the system board The modem cable is included with the modem board and is also included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Modem Board Reverse the...

Page 122: ...aries by configuration 1 58 kg 3 5 lbs Stand alone power requirements Nominal operating voltage Maximum operating power Peak operating power Power in Standby mode Power in Hibernation mode 14 8 VDC 40 0 W 50 0 W 800 mW 100 mW Temperature Operating Nonoperating 10 to 35 C 20 to 60 C 50 to 95 F 4 to 140 F Relative humidity noncondensing Operating Nonoperating 10 to 90 5 to 95 38 7 C 101 6 F maximum ...

Page 123: ...t Shock Operating Nonoperating 40 G 2 ms half sine 240 G 11 ms half sine Vibration Operating Nonoperating 0 5 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate 1 0 G zero to peak 10 to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this range of temperatures Table 6 1 Notebook Continued ...

Page 124: ...12 1 in Number of colors up to 16 8 million Contrast ratio 125 1 Refresh rate 60 Hz Brightness 130 nit typical AC only 115 nit minimum 70 nit on battery Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 4 00 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 125: ...A 100 MB sec ATA 100 MB sec ATA Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks2 117 210 240 78 140 160 58 605 120 Disk rotational speed 5400 rpm 5400 rpm 4200 rpm Operating temperature 5 to 55 C 41 to 131 F 5 to 55 C 41 to 131 F 5 to 55 C 41 to 131 F 1 1 GB 1 073 741 824 bytes 2 Actual drive specifications ma...

Page 126: ... 47 to 63 Hx AC 4 50 kV Table 6 5 6 cell Primary Li ion Battery Pack Dimensions Height Width Depth Weight 2 3 cm 6 3 cm 20 7 cm 281 g 0 90 in 2 48 in 8 15 in 0 62 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 96 aH 40 wH Temperature Operating Nonoperating 5 to 45 C 20 to 60 C 41 to 113 F 4 to 104 F Recharge time System off or in Standby mode System on depending on system power co...

Page 127: ... 2 3 cm 6 3 cm 20 7 cm 306 g 0 90 in 2 48 in 8 15 in 0 67 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 96 aH 40 wH Temperature Operating Nonoperating 5 to 45 C 20 to 60 C 41 to 113 F 4 to 104 F Recharge time System off or in Standby mode System on depending on system power consumption 2 to 3 hours 2 to 5 hours ...

Page 128: ...A0 Available for audio DMA1 Entertainment audio default alternate DMA0 DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMA0 none DMA4 DMA controller cascading not available DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 129: ... port IRQ8 RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible configurat...

Page 130: ...controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 131: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 9 System I O Addresses Continued ...

Page 132: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 9 Sy...

Page 133: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 134: ...enance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused 6 5 4 3 2 1 7 8 ...

Page 135: ... Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Table A 4 S Video Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color 1 2 4 3 ...

Page 136: ...External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog 1 6 11 5 10 15 ...

Page 137: ... Maintenance and Service Guide Connector Pin Assignments Table A 6 Stereo Speaker Headphone Pin Signal Pin Signal 1 Audio out 2 Ground 2 1 Table A 7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground 2 1 ...

Page 138: ...n HP authorized reseller or service provider General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 5 00 feet 1 5 m and a maximum of 6 50 feet 2 0 m All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set mu...

Page 139: ...ductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 ...

Page 140: ... Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm2 conductor size The wall plug must...

Page 141: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 325529 001 ...

Page 142: ...rew Listing Phillips M2 5 3 0 Screw Location Table C 1 Phillips PM2 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 2 5 mm 5 0 mm Where used One screw that secures the hard drive to the notebook documented in Section 5 3 mm ...

Page 143: ...Thread Head Width Silver 2 4 5 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the hard drive to the hard drive frame documented in Section 5 3 Table C 3 Phillips PM2 5 3 5 Screw Color Qty Length Thread Head Width Silver 2 3 5 mm 2 5 mm 4 5 mm Where used 2 Two screws that secure the hard drive to the hard drive frame documented in Section 5 3 mm mm ...

Page 144: ...et M2 0 10 0 Alignment Pin Locations Table C 4 4 0 mm Socket M2 0 10 0 Alignment Pin Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 4 0 mm Where used Two alignment pins that secure the hard drive to the hard drive frame documented in Section 5 3 mm ...

Page 145: ...illips PM2 0 3 0 Screw Locations Table C 5 Black Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the hard drive upper bezel to the hard drive frame documented in Section 5 3 mm ...

Page 146: ...ps PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 5 0 mm Where used 1 One screw that secures the memory expansion compartment cover to the notebook documented in Section 5 5 2 One screw that secures the mini PCI compartment cover to the notebook documented in Section 5 6 mm ...

Page 147: ...e C 7 Phillips PM2 0 4 0 Screw Locations Table C 6 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the TouchPad to the top cover documented in Section 5 15 mm ...

Page 148: ... Phillips PM2 0 4 0 Screw Locations Table C 6 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the speaker microphone to the top cover documented in Section 5 17 mm ...

Page 149: ...ew Location Table C 7 M2 0 4 0 Security Screw Color Qty Length Thread Head Width Black 1 4 0 mm 2 0 mm 5 0 mm Where used One screw that secures the mini PCI compartment cover to the notebook on models equipped with a 5 GHz wireless LAN board documented in Section 5 6 mm ...

Page 150: ...w Listing Phillips PM2 0 3 0 Screw Locations Table C 8 Silver Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used Three screws that secure the fan to the heat sink documented in Section 5 9 mm ...

Page 151: ...hillips PM2 0 3 0 Screw Locations Table C 8 Silver Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the switch board to the system board documented in Section 5 18 mm ...

Page 152: ...Phillips PM2 0 3 0 Screw Locations Table C 8 Silver Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used Two screws that secure the modem board to the system board documented in Section 5 20 mm ...

Page 153: ...s Table C 9 Torx T8 M2 0 8 0 Screw Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the LED switch cover to the notebook documented in Section 5 7 2 One screw that secures the keyboard to the notebook documented in Section 5 8 mm ...

Page 154: ...ng Torx T8 M2 0 8 0 Screw Locations Table C 9 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the display hinge covers to the notebook documented in Section 5 12 mm ...

Page 155: ...C 15 Torx T8 M2 0 8 0 Screw Locations Table C 9 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the display assembly to the notebook documented in Section 5 12 mm ...

Page 156: ...isting Torx T8 M2 0 8 0 Screw Locations Table C 9 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used Eight screws that secure the top cover to the notebook documented in Section 5 13 mm ...

Page 157: ...0 0 Screw Locations Table C 10 Spring Loaded Torx T8 M2 0 10 0 Screw Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 5 0 mm Where used Two screws that secure the heat sink to the notebook documented in Section 5 10 screws and springs secured to heat sink by c clip mm ...

Page 158: ...rew Listing Torx T8 M2 0 4 0 Screw Locations Table C 11 Torx T8 M2 0 4 0 Screw Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used Four screws that secure the heat sink to the notebook documented in Section 5 10 mm ...

Page 159: ...e C 19 Torx T8 M2 0 4 0 Screw Locations Table C 11 Torx T8 M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used Five screws that secure the top cover to the notebook documented in Section 5 13 mm ...

Page 160: ...ting Torx T8 M2 0 4 0 Screw Locations Table C 11 Torx T8 M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used Three screws that secure the system board to the notebook documented in Section 5 19 mm ...

Page 161: ... Guide C 21 Torx T8 M2 0 6 0 Screw Locations Table C 12 Torx T8 M2 0 6 0 Screw Color Qty Length Thread Head Width Black 2 6 0 mm 2 0 mm 4 5 mm Where used Two screws that secure the system board to the notebook documented in Section 5 19 mm ...

Page 162: ...0 mm Socket M2 0 9 0 Standoff Locations Table C 13 5 0 mm Socket M2 0 9 0 Standoff Color Qty Length Thread Head Width Silver 2 9 0 mm 2 0 mm 5 0 mm Where used Two standoffs that secure the system board to the base enclosure documented in Section 5 19 mm ...

Page 163: ...number 3 7 battery bay 1 17 battery light 1 9 battery pack removal 5 4 spare part number 3 7 5 4 battery release latch 1 17 battery specifications 6 5 6 6 Bluetooth wireless device removal 5 36 spare part number 3 5 5 36 Bluetooth wireless device cable disconnecting 5 34 bottom components 1 16 C cables service considerations 4 2 caps lock key 1 13 caps lock light 1 15 carrying case spare part numb...

Page 164: ...trol keys 1 13 D design overview 1 18 diagnostics configuration information 2 7 test information 2 8 Diagnostics for Windows 2 1 2 7 disassembly sequence chart 5 2 diskette drive OS loading problems 2 23 spare part number 3 10 display assembly removal 5 28 spare part number 3 3 5 28 specifications 6 3 display cables disconnecting 5 31 display hinge cover removal 5 29 display lid switch 1 14 displa...

Page 165: ...n assignments A 4 heat sink removal 5 22 spare part number 3 5 5 22 I I O address specifications 6 9 illustrated parts catalog 3 1 infrared port 1 12 intake vent 1 17 internal keypad 1 13 interrupt specifications 6 8 K keyboard components 1 13 removal 5 15 spare part numbers 3 5 5 15 troubleshooting 2 28 L LED switch cover removal 5 13 spare part number 3 3 5 13 left side components 1 11 M mass st...

Page 166: ...nments A 3 mute button 1 15 N network connector location 1 12 pin assignment A 1 network troubleshooting 2 30 nonfunctioning device troubleshooting 2 18 2 27 notebook specifications 6 1 num lock key 1 13 num lock light 1 14 O operating system loading troubleshooting 2 19 optical drive spare part numbers 3 10 P packing precautions 4 4 parts catalog 3 1 password clearing 1 8 PC Card eject button 1 1...

Page 167: ...t 1 15 Secure Digital SD slot 1 12 security cable slot 1 10 serial number 3 1 5 2 service considerations 4 2 speaker 1 12 speaker cable disconnecting 5 35 speaker jack pin assignments A 4 speaker microphone removal 5 41 specifications AC adapter 6 5 battery 6 5 6 6 display 6 3 DMA 6 7 hard drive 6 4 I O addresses 6 9 interrupts 6 8 memory map 6 12 notebook 6 1 static shielding materials 4 7 stereo...

Page 168: ...3 12 travel battery connector 1 17 troubleshooting audio 2 25 Computer Setup 2 2 Diagnostics for Windows 2 7 docking station 2 18 flowcharts 2 10 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 power 2 12 video 2 16 U universal serial bus USB connector location 1 12 pin assignments A 2 USB MultiBay cradle spare p...

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HP Compaq NC4000, Maintenance And Service Manual

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Summary of Contents for Compaq NC4000

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