HP C7745NB - SureStore DLT Tape Autoloader 1/9 Service Manual Download Page 4

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Printing History

surestore tape library

Printing History

Edition 1

May 2000: C7145-90000

Initial printing.

Edition 2

November 2000: C7145-90005

Added references to the HP Tape

Library and Autoloader Drive

Manual for specific information for

all drive and media types

available with the autoloader.

Added information about HP

Library & Tape Tools, the remote

management card, and moving

tapes between slots. Modified the

contents of the accessory kit.

Edition 3

January 2002: C9254-90000

Deleted the enhanced accessory kit

and references to an outdated

URL. Added information specific to

verifying the host connection, and

using HP Library & Tape Tools.

Edition 4

November 2002: C9254-90000

Released for web only. Updated

error codes and error code

qualifiers.

Summary of Contents for C7745NB - SureStore DLT Tape Autoloader 1/9

Page 1: ...model 1 9 hp surestore tape autoloader user and service guide Part Number C9254 90000 Edition 4 November 2002 2002 Hewlett Packard Company ...

Page 2: ...ucts may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use 5 The warranty period begins on the date of delivery or on the date of installation if installed by HP If customer schedules or delays HP installation more than 30 days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a im...

Page 3: ...l rackmount connect and power on the autoloader Chapter 2 Autoloader Operations Describes the front panel menu structure using tapes loading unloading tapes and cleaning the drive Chapter 3 Autoloader Administration Describes configuration options front panel tests and how to retrieve information about the autoloader Chapter 4 Understanding Errors and Troubleshooting Describes how to understand er...

Page 4: ...ilable with the autoloader Added information about HP Library Tape Tools the remote management card and moving tapes between slots Modified the contents of the accessory kit Edition 3 January 2002 C9254 90000 Deleted the enhanced accessory kit and references to an outdated URL Added information specific to verifying the host connection and using HP Library Tape Tools Edition 4 November 2002 C9254 ...

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Page 11: ...e 12 Understanding Autoloader Features on page 14 Preparing the Autoloader for Installation on page 17 Installing the Autoloader into a Rack on page 21 Preparing the Host for Installation on page 28 Preparing the Autoloader for Installation on page 17 Connecting and Powering on the Autoloader on page 29 Verifying the Host Configuration on page 31 1 ...

Page 12: ...e that connects the controller to the drive 4 Power cord Localized power cord 5 Cleaning cartridge One cleaning cartridge to clean the drive 6 Tape cartridge One tape cartridge included for data backup 7 User manual Describes installation operation configuration and troubleshooting information You can find localized versions of the manual at http www hp com support 8 Quick setup poster Describes i...

Page 13: ...act your local reseller Appendix C Table 2 Additional Accessories Component Description Remote management card kit Enables web management and monitoring of the autoloader through a network connection Rackmount kit Allows you to install up to two autoloaders into a standard 19 inch wide rack Cosmetic enclosure kit Contains a cosmetic cover and feet to convert a rackmount autoloader for standalone u...

Page 14: ...kaging inside the autoloader front door see Preparing the Autoloader for Installation on page 17 Install the pull out information tab in the front slot see Preparing the Autoloader for Installation on page 17 1 Door handle 2 Power standby switch 3 Front panel display 4 Soft button keys 5 LED status bar 6 Slot for pull out information tab ...

Page 15: ...Chapter 1 Understanding Autoloader Features 15 Chapter 1 Back Panel Overview 1 Autoloader controller card 2 Power supply 3 Remote management card optional 4 Drive module ...

Page 16: ...anding Autoloader Features Chapter 1 Internal Overview The autoloader includes the following tape storage components Removable magazine with slots numbered 1 6 Internal back storage slots with slots numbered 7 9 ...

Page 17: ... remove the internal packaging from the autoloader and install the pull out information tabs Removing Internal Packaging Caution Do not power on the autoloader before removing the internal packaging To remove the internal packaging open the autoloader front door and pull the foam packaging out from around the magazine Figure 1 Removing the Packaging ...

Page 18: ...that you prefer and insert it into the slot on the front of the autoloader see Front Panel Overview on page 14 The tab will snap into place when you push it to the back of the slot Note You might need to forcefully push the tab all the way to the back of the slot for it to click into place Figure 2 Installing the Pull Out Tab ...

Page 19: ...tion Avoid areas near frequently used doors and walkways stacks of supplies that collect dust and smoke filled rooms Caution Excessive dust and debris can damage tapes and tape drives Humidity 20 80 RH Clearance Standalone configuration includes the cosmetic enclosure and feet see Installing a Standalone Autoloader in a Rack on page 20 Back 56 cm 22 inches for cooling and service Front 86 cm 34 in...

Page 20: ...four T15 screws two on each side of the autoloader that secure the cover to the chassis see Figure 3 2 Lift the autoloader cover off by easing the sides out and lifting it up from the chassis 3 Gently turn the autoloader on its side and remove the T15 screws that secure the four feet to the chassis see Figure 3 Figure 3 Removing the Cover and Feet 4 Follow the rackmounting procedures in Installing...

Page 21: ...stallation on page 28 Tools and Parts Ensure that you have the following Phillips 2 screwdriver Torx screwdriver with T 15 T 20 and T 25 bits Table 4 Rack Kit Parts Callout Number Description and Quantity 1 Filler panel Qty 1 2 Trim brackets Qty 2 3 55 mm Spacer brackets Qty 2 left and right 4 Hold down bars Qty 2 5 Tray Qty 1 6 Mounting rails Qty 2 left and right 7 Clip nut template Qty 1 8 10 32...

Page 22: ...re you begin lower the rack s leveler feet and extend the rack s anti tip device Failure to extend the anti tip device could result in personal injury or damage to the tape autoloader if the rack tips over Install tray Tighten screws on front of tray to secure tray to rack Tighten screws on inside edge of mounting rails to secure in place Install spacer bracket on front rack columns Install trim b...

Page 23: ...steps below a Using the clip nut template as a guide install four clip nuts into each front column of the rack ensuring that the clip nuts are in the same location on both columns see Figure 4 b Using the same side of the clip nut template as a guide install two clip nuts into each back column of the rack The grey clip nuts on the template indicate the position for the back clip nuts Note Mount th...

Page 24: ...Loosely install one 10 32 flat head screw below the guide pin 3 Align the front of the mounting rail with the two bottom clip nuts and install the 10 32 machine screws see Figure 5 a Slide the rail out so that it equals the rack depth and attach it to the back clip nuts using 10 32 machine screws b Tighten the screws on the mounting rails 4 Tighten the screws on the inside edge of the mounting rai...

Page 25: ... back of the rack see Figure 6 7 Tighten the pre installed T 20 screws on each side of the tray front to secure the tray to the installed spacer brackets on the rack You might need to support the tray while you are tightening the screws Figure 6 Installing the Tray 8 Using two people or an appropriately rated lift install the autoloader onto the right side of the tray gently sliding it toward the ...

Page 26: ... left trim brackets are different see Figure 7 on page 26 If you are only installing one autoloader install the filler panel on the left side of the autoloader by aligning the slotted holes on the filler panel with the guide pins on the autoloader see Figure 7 If you are installing two autoloaders install the left trim bracket on the left side of the second autoloader see Figure 7 Figure 7 Install...

Page 27: ...er 1 10 Check that the trim bracket or filler panel aligns with the 55 mm spacer bracket on the rack Tighten the screw on the trim bracket and filler panel to secure the parts together and secure the autoloader to the rack Figure 8 Installing the Autoloader ...

Page 28: ...he system administrator before turning off power Properly power off all peripheral devices connected to the host computer Power off the host Use proper procedures to prevent electrostatic discharge ESD Use wrist grounding straps and anti static mats when removing internal components Make sure that the host computer has a card expansion slot available Ensure the host SCSI bus adapter card is suppor...

Page 29: ...ling cables do not damage the SCSI pins 4 Install a 68 pin jumper cable from the bottom connector on the autoloader controller card to the left connector on the drive module see Figure 9 on page 30 5 Install a SCSI terminator to the top connector of the controller card Ensure you are using the correct terminator type for your autoloader LVDS or HVDS Note For maximum performance do not connect the ...

Page 30: ...etes you will see the default Home screen on the front panel display see Front Panel Overview on page 36 for more information 10 Set the SCSI IDs for the autoloader and drive if there will be a conflict with the default SCSI IDs see Setting SCSI IDs on page 62 for more information 11 Power on other peripherals and then the host Figure 9 Autoloader SCSI Cabling Connections 1 Terminator 2 Category 5...

Page 31: ...ating system supports this tool This utility verifies that the autoloader is connected and communicating with the host It also verifies that the autoloader is functioning and provides diagnostic information See Running Autoloader Diagnostics Tests on page 85 for more information on HP Library Tape Tools Windows NT and 2000 For Window operating systems perform the following operating system configu...

Page 32: ... the library Sun Solaris For Sun Solaris operating systems perform the following operating system configurations Install the appropriate host bus adapter s Install the corresponding drivers for the interface card s Install the backup software To verify the installation look for the library and drive after powering up the host 1 Close all open applications and exit the Common Desktop Environment CD...

Page 33: ...ive devices after powering up the host see Setting SCSI IDs on page 62 for the autoloader s default SCSI IDs If you are using a Windows NT system you can see if the autoloader is recognized by going into Settings Control Panel SCSI Adapter and expanding the device tree to view the autoloader s SCSI adapter If you are using HP UX run an ioscan as root For Sun Solaris 1 Close all open applications a...

Page 34: ...34 Verifying the Host Configuration Chapter 1 ...

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Page 70: ... this manual If the error cannot be resolved call service for remote resolution No solid amber There is no hardware error The autoloader is partially available and still operational See the Partial Availability section of this chapter Is the front panel LED flashing amber If the error still cannot be resolved replace the autoloader or drive ...

Page 71: ...rd drive configuration too slow Backup Software Incorrect software configuration Configuration changes to host need patch or additional license Network Problems Slow or busy Data not streaming Power unstable Not properly cabled or configured Front panel LED is flashing green Library had error but recovered from it by retrying the operation The library is still fully operational Soft error log cont...

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Page 79: ...ed Ensure the SCSI host bus adapter card and the drivers are compatible and correctly installed Ensure the host can identify the autoloader and drive Verify the autoloader hardware is correctly operating Run a Wellness Test from the autoloader front panel Ensure the LED on the front panel is not flashing amber Flashing amber indicates a hardware error Check the hard and soft error logs Verify the ...

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HP C7745NB - SureStore DLT Tape Autoloader 1/9, Service Manual

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