HP BladeSystem c3000 Setup And Installation Manual Download

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Summary of Contents for BladeSystem c3000

Page 1: ...nt is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 446987 005 February 2013 Edition 5 ...

Page 2: ...e without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein ...

Page 3: ... numbering 18 Installing components 19 Installation overview 19 Disassembling the enclosure 19 Rack free installation 22 Rack installation 22 Measuring with the rack template 23 Installing the rack rails 23 Installing the enclosure in a rack 24 Installing the front cage into the enclosure 25 Component installation 26 Installing a power supply 26 Installing a full height blade 27 Installing a half ...

Page 4: ...n 72 Troubleshooting 76 Troubleshooting resources 76 Important safety information 76 Symbols on equipment 76 Warnings and cautions 77 Insight Display errors 78 Power errors 78 Cooling errors 78 Location errors 79 Configuration errors 79 Device failure errors 79 Support and other resources 80 Before you contact HP 80 HP contact information 80 Customer Self Repair 80 Regulatory information 88 Safety...

Page 5: ... quantity as ordered The power supply for the enclosure 5 Half height device quantity as ordered A half height server or storage blade 6 Full height device quantity as ordered A full height server or storage blade 7 HP c Class blade SUV cable local I O cable A cable with serial USB and video connectors that attaches to the I O connector on the front of a blade 8 Fan blank A mandatory insert instal...

Page 6: ...installed in any unused Onboard Administrator bay 17 Interconnect blank A mandatory insert installed in any unused interconnect bay 18 Documentation CD A CD containing detailed documentation about using the enclosure 19 SmartStart CD A CD containing SmartStart software that optimizes single server setup 20 Printed installation instructions Instructions for blades options and interconnects 21 Insta...

Page 7: ...ts The HP BladeSystem c3000 Enclosure referred to as the enclosure can be used in a rack free environment The following conditions must be met when performing a rack free installation A fully populated enclosure can weigh up to 131 5 kg 290 lb The object supporting the enclosure must be able to withstand this weight The enclosure should be supported by a sturdy flat surface WARNING To reduce the r...

Page 8: ...ther two people support the weight of the enclosure WARNING Before installing an enclosure in the rack be sure that all hot plug power supplies server blades and interconnects are removed from the enclosure Blanks can be left in the enclosure WARNING Be sure to install enclosures starting from the bottom of the rack and work your way up the rack These symbols on power supplies or systems indicate ...

Page 9: ... other operations such as hot plug installations or troubleshooting CAUTION Protect the equipment from AC power fluctuations and temporary interruptions with a regulating facility UPS device This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure IMPORTANT Data on the dimensions and weights of HP BladeSystem c...

Page 10: ... percent open area for ventilation CAUTION Always use blanks to fill empty spaces in enclosures This arrangement ensures proper airflow Using an enclosure without the proper blanks results in improper cooling that can lead to thermal damage Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of IT equipment by lice...

Page 11: ...e sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with this equipment HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug ...

Page 12: ...d Administrator tray containing Onboard Administrator 1 or an Onboard Administrator blank Device bay numbering Each enclosure requires interconnects to provide network access for data transfer Interconnects reside in bays located on the rear of the enclosure Be sure to review device bay numbering to determine which external network connections on the interconnects are active IMPORTANT When looking...

Page 13: ...Identifying components and LEDs 13 Full height device bay numbering Half height device bay numbering ...

Page 14: ...oves the menu or navigation bar selection left one position 3 Right arrow button Moves the menu or navigation bar selection right one position 4 OK button Accepts the highlighted selection and navigates to the selected menu 5 Down arrow button Moves the menu selection down one position 6 Up arrow button Moves the menu selection up one position HP BladeSystem Onboard Administrator connectors and LE...

Page 15: ...tive 4 Health LED Green OK Red Critical error 5 USB A USB 2 0 Type A connector that connects supported USB devices 6 Reset button Enclosure rear components Item Description 1 KVM module bay 2 Interconnect bay 1 3 Fan bays Fan bay numbering on page 16 4 Interconnect bay 2 5 Enclosure link down port 6 Enclosure link up port 7 Onboard Administrator 1 iLO port 8 Onboard Administrator 2 iLO port 9 Powe...

Page 16: ...Identifying components and LEDs 16 Fan bay numbering Fan LEDs LED color Fan status Solid green The fan is working Solid amber The fan has failed Flashing amber See the Insight Display screen ...

Page 17: ... supply LED Power LED Status Off No AC power to power supply units Green AC is present Standby output is on output is disabled Green AC is present Standby output is on power supply DC output is on and OK Off Power supply failure includes overvoltage and overtemperature ...

Page 18: ...mbedded 1 Mezzanine 1 2 Four port cards connect to bay 2 Mezzanine 2 3 4 Four port cards Ports 1 and 3 connect to bay 3 Ports 2 and 4 connect to bay 4 Mezzanine 3 3 4 Four port cards Ports 1 and 3 connect to bay 3 Ports 2 and 4 connect to bay 4 NOTE For information on the location of LEDs and ports on individual interconnect modules see the documentation that ships with the interconnect module For...

Page 19: ... power up the enclosure 7 Configure the enclosure using the Insight Display Disassembling the enclosure Before installing the enclosure into the rack you must disassemble the enclosure Because a fully populated enclosure can weigh up to 131 5 kg 290 lb remove the components and the front cage from the enclosure to make moving and installing the enclosure easier Two people should work together to r...

Page 20: ... 20 1 With the enclosure still on the pallet remove all components from the front and rear of the enclosure 2 Remove the front cage a Loosen the four thumbscrews inside the front cage assembly and open the hinges completely ...

Page 21: ...elease levers on both sides of the front cage WARNING When removing and lifting the front cage always grasp the handholds as far forward as possible The front end of the front cage is heavy and the handholds provide a more balanced location to distribute the weight of the cage during lifting CAUTION When removing the front cage the connectors on the midplane assembly are susceptible to damage Use ...

Page 22: ...onents Component installation on page 26 into the enclosure Rack installation CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top NOTE You can install up to seven 6U enclosures in a 42U rack If you are installing more than one enclosure install the first enclosu...

Page 23: ...h the enclosure Cage nuts should be used in racks with square holes Clip nuts should be used in racks with round holes When installing multiple enclosures install the rack rails and cage or clip nuts for one enclosure and then install the enclosure Repeat for each additional enclosure Installing the rack rails The rack rails are marked for easy identification The left rack rail is marked L and the...

Page 24: ...osure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure 1 At the front of the rack lift and align the enclosure guiding fins with the guiding groove in the rack rails IMPORTANT Be sure that the guiding fins on the enclosure seat properly in the guiding groove on the ra...

Page 25: ...es by moving up the rack to the next available opening Plan rack installations carefully because it is difficult to change the location of components after they are installed Installing the front cage into the enclosure 1 Position the front cage at the front of the enclosure and align the front cage guiding fins with the guiding groove in the rack rails 2 Slide the front cage fully into the enclos...

Page 26: ...llation order requirement for the enclosure components Installing a power supply 1 Slide the power supply into the power supply bay until the device locks into place Repeat this step for each required power supply NOTE When installing a power supply in power supply bay 1 2 or 3 orient the power supply so the plug is on the left side When installing a power supply in power supply bay 4 5 or 6 orien...

Page 27: ...opulate all bays For power supply redundant N 1 power supplies configurations where N is the number of power supplies being used populate the power supply bays as shown N 1 Populate the following power supply bays 1 1 1 and 4 2 1 1 4 and 2 3 1 1 4 2 and 5 4 1 1 4 2 5 and 3 5 1 Populate all bays Installing a full height blade The enclosure ships with device bay shelves to support half height device...

Page 28: ...Installing components 28 4 Remove the connector covers 5 Prepare the blade for installation ...

Page 29: ...ll six HP Active Cool Fans blades can be installed in any configuration For more information see Installing fans on page 37 and Full height device bay numbering on page 13 CAUTION To prevent improper cooling and thermal damage do not operate the blade or the enclosure unless all drive and device bays are populated with either a component or a blank 7 Install blanks in any empty bays Removing the d...

Page 30: ...Installing components 30 2 Slide the divider locking tab down ...

Page 31: ...rd the back of the enclosure until the divider stops Slide the divider to the left to disengage the tabs from the divider wall and then rotate the divider clockwise For the mini divider push the divider toward the back of the enclosure until the divider drops out of the chassis ...

Page 32: ...ce bay blank that came with the enclosure the coupler plate can be found with the contents of the full height device shipping box o If you are using a device bay blank that you purchased as an option remove the coupler plate from inside the blank 2 Fit the coupler plate into the slots on top of the blank and then slide the coupler plate back until it snaps into place ...

Page 33: ...e second blank on to the tabs on the coupler plate and then slide the second blank forward until it snaps in place 4 Install the full height blank into the device bay Installing a half height blade 1 Remove the blank 2 Install the device bay shelf if applicable ...

Page 34: ...n see Installing fans on page 37 and Half height device bay numbering on page 13 CAUTION To prevent improper cooling and thermal damage do not operate the blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank 4 Install blanks in any empty bays Installing dividers You must install dividers to support half height devices The half height divider...

Page 35: ... bay blank 2 Install the divider or proceed to step 3 to install the half height divider a Align the three tabs on the top edge of the divider with the openings in the enclosure and then slide the divider straight back b Push the divider up and then pull it forward until it stops ...

Page 36: ...ttom edge of the divider with the openings in the enclosure and rotate the divider counter clockwise CAUTION Be sure that all five tabs three on the bottom edge of the divider and two on the top edge of the divider are fully inserted before sliding the divider forward to complete the installation Failure to do so can cause damage to the blade connectors during installation ...

Page 37: ...rver blades installed For one to four half height storage or server blades or one to two full height storage or server blades install four fans in bays 2 4 5 and 6 For additional storage or server blades install six fans using all bays For more information see Fan bay numbering on page 16 NOTE You cannot install HP Active Cool 100 fans and HP Active Cool 200 fans in the same enclosure The Onboard ...

Page 38: ...an blank from the enclosure 2 Slide the fan into the enclosure until it locks in place NOTE When installing a fan in the top row of fan bays orient the fan so that the LED is in the lower right corner When installing a fan in the bottom row of fan bays orient the fan so the LED is in the upper left corner ...

Page 39: ...eo monitor and USB mouse KVM You can also connect the KVM module to the HP Server Console Switch or HP IP Console Switch using the HP USB Interface Adapter To use the KVM module you must have HP BladeSystem Onboard Administrator version 2 10 or later installed For more information on using the KVM module software see the HP BladeSystem Onboard Administrator User Guide To install a KVM module 1 Pre...

Page 40: ...re 1 Connect a monitor to the video connector on the c3000 KVM module 2 Connect a USB keyboard and mouse to the USB connectors on the c3000 KVM module The USB connectors are interchangeable To connect the c3000 KVM module to an HP Server Console Switch or an HP IP Console Switch 1 Connect the optional USB interface adapter to the video connector and to one of the USB connectors on the c3000 KVM mo...

Page 41: ...he CAT5 end of the KVM interface adapter to an optional HP Console Switch Removing the HP BladeSystem c3000 KVM module 1 Disconnect all cables from the c3000 KVM module 2 Press the tab and then pull the c3000 KVM module from the enclosure ...

Page 42: ... To verify compatibility with the enclosure see the documentation that ships with the interconnect module IMPORTANT If the mezzanine card is not installed properly or the interconnect module installation does not coincide with the mezzanine card installation the ports on the interconnect module will not function NOTE For more information on how and where to install mezzanine cards see the server s...

Page 43: ...t is a Serial Attached SCSI SAS interconnect module Reserved for future use Examples of 4x ports are 10 Gb Ethernet 10 GbE interconnect modules NOTE 1x and 2x port mezzanine cards interface with single wide interconnect modules 4x port mezzanine cards interface with double wide interconnect modules The term 1x 2x refers to the number of interconnect lanes per port provided by the controller The mo...

Page 44: ...umber Connects to interconnect bay port Comments Embedded NIC NIC 1 NIC 2 1 Port N 1 Port N 8 One single wide Ethernet interconnect module Mezzanine slot 1 1x or 2x cards 4x cards are not supported in this slot 1x 2x port 1 1x 2x port 2 2 Port N 2 Port N 8 One single wide interconnect module Only two ports will be connected Four port cards will only connect the first two ports ...

Page 45: ...2 1x 2x port 3 1x 2x port 4 3 Port N 4 Port N 3 Port N 8 4 Port N 8 One or two single wide interconnect modules Mezzanine slot 2 4x cards 4x port 1 4x port 2 3 Port N 3 Port N 8 One double wide interconnect module Mapping full height blades The following table lists the available configurations for full height devices installed in device bay N 1 4 ...

Page 46: ...One single wide interconnect module Mezzanine slot 2 1x or 2x cards 1x 2x port 1 1x 2x port 2 1x 2x port 3 1x 2x port 4 3 Port N 4 Port N 3 Port N 8 4 Port N 8 One or two single wide interconnect modules Mezzanine slot 2 4x cards 4x port 1 4x port 2 3 Port N 3 Port N 8 One double wide interconnect module Mezzanine slot 3 1x or 2x cards 1x 2x port 1 1x 2x port 2 1x 2x port 3 1x 2x port 4 3 Port N 1...

Page 47: ...stall an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals Connection Port number Connects to interconnect bay port Comments Embedded NIC Server A NIC 1 Server A NIC 2 Server B NIC 1 1 Port N 2 Port N 1 Port N 8 2 Port N 8 Two single wide Ethernet interconnect modules ...

Page 48: ...ure midplane provides four trace SerDes signals between adjacent bays Device bay crosslinks Device bay crosslinks are wired between adjacent horizontal device bay pairs For half height blades these signals are used to connect a four lane PCIe module to a partner blade such as a tape blade or a PCI expansion blade For full height blades these signals are used to connect a PCIe module to a partner b...

Page 49: ...s reside in adjacent horizontal interconnect bays Removing interconnect bay dividers The enclosure ships with interconnect bay dividers installed The interconnect bay dividers must be removed before installing double wide interconnect modules To remove an interconnect bay divider press the release tab and pull the interconnect bay divider out of the enclosure Installing interconnect bay dividers T...

Page 50: ... into place Installing the enclosure Onboard Administrator link module 1 Slide the enclosure Onboard Administrator link module into the bay until the device locks into place Connecting locally to a server blade with video and USB devices Use the local I O cable to connect a monitor and any of the following USB devices USB hub USB keyboard USB mouse USB CD DVD ROM drive ...

Page 51: ... equipment 1 Connect the SUV cable to the blade 2 Connect the video connector to a monitor 3 Connect a USB mouse to one USB connector 4 Connect a USB keyboard to the second USB connector Item Description 1 Monitor 2 USB mouse 3 HP c Class Blade SUV cable 4 Server blade 5 Video connector 6 USB keyboard Accessing local media devices Use the following configuration when configuring a blade or loading...

Page 52: ...inistrator with version 2 0 or greater firmware supports attaching a CD or DVD to any or all iLOs using the optional enclosure DVD drive or an external HP DVD drive for operating system installation or software updates See Enclosure Settings screen on page 66 in this guide for more information on using this feature Item Description 1 Monitor 2 USB mouse 3 Local I O cable 4 Server blade 5 USB hub 6...

Page 53: ... power bus bars or power bus box WARNING Be sure that all circuit breakers are locked in the off position before connecting any power components To cable the system 1 Connect the Onboard Administrator modules 2 Connect the network cables to the interconnect modules See the documentation that ships with the interconnect modules or the HP ProLiant BladeSystem c Class Site Planning Guide on the Docum...

Page 54: ...remotely communicate with the Onboard Administrator all iLO ports on each blade and supporting interconnect module management parts Enclosure link cabling Two enclosure link ports are provided on the rear of the enclosure Link multiple enclosures installed in one rack to Allow any active Onboard Administrator module to access the linked enclosures Use the enclosure link up port on the top enclosur...

Page 55: ...ou are logging into to obtain the Service IP address of that active Onboard Administrator module on the Enclosure Info screen The Service IP address can be found in the Enclosure Settings Enclosure Settings screen on page 66 screen 2 Connect the laptop or PC 10 100Mb Ethernet port configured for DHCP addressing to the available link up port on the top enclosure in the rack using a standard CAT5 pa...

Page 56: ...re connecting any power components 1 Connect the power cables to the power supplies 2 Connect the power cables to the power source or to an installed PDU 3 Turn on the AC circuit breakers that power the power cables installed in the enclosure When the enclosure powers up for the first time several minutes might pass before all blades are initialized and recognized by the Onboard Administrator Comp...

Page 57: ...ight Display background flashes amber indicating an error or alert condition exists If the enclosure UID is on and an error or alert condition exists the Insight Display illuminates blue because the enclosure UID takes priority over the alert Pressing any button on the Insight Display reactivates the screen Dark no power The Insight Display has a 2 minute inactivity period If no action is taken an...

Page 58: ... are accurate TIP Select the icon to access detailed help information about each setting or topic TIP Within any menu option navigate the cursor to What is This and press the OK button to view additional information about each setting option or alert 4 When all settings on the Enclosure Settings menu are accurate move the cursor to Accept All and press OK to accept the current settings You can cha...

Page 59: ... this option OA2 IP Addr If this module is present the default setting is DHCP If no IP address is received the IP address is 0 0 0 0 If only one Onboard Administrator module is installed the screen will display Not Present Enclosure Name The default setting is a unique factory assigned name The accepted character values are 0 9 A Z a z _ and is used to signal the end of the name NOTE Do not use t...

Page 60: ...ey is available to connect to the selected servers on the DVD Connect Status menu If multiple ISO files are found on the USB key there might be more than one page of options Select the Next Page button to view the next page of connection options o Connect to Select one of the currently available options and click OK to select that option and navigate to the Connect Blade DVD menu to select whether...

Page 61: ...Enclosure Settings screen to the detected enclosures o No Continue configuring the current enclosure only The Insight Display installation wizard must run on each detected enclosure Select this option if each enclosure requires different power settings IMPORTANT If your facility uses Static IP addressing for the Onboard Administrator modules you must manually enter those IP addresses into the Insi...

Page 62: ...res If no errors are detected the rear enclosure UID powers off and the Insight Display screen illuminates green 10 Press OK to return to the Main Menu Enclosure and blade hardware setup and configuration is complete IMPORTANT If errors are detected the Insight Display screen illuminates amber and the Health Summary screen displays For more information on troubleshooting configuration errors see I...

Page 63: ...ht Display push on the exposed end IMPORTANT The length of HP ProLiant Gen8 server blades is longer than previous generations and these server blades protrude slightly from the edge of the enclosure The initial stopping point of the Insight Display allows for the screen to be flush with previous generation servers There is an additional stopping point that allows you to pull the Insight Display ou...

Page 64: ...move the selection box to a menu item and then press OK to go to selected screen The Main Menu appears The Main Menu of the Insight Display has the following menu options Health Summary Health Summary screen on page 65 Enclosure Settings Enclosure Info Enclosure Info screen on page 67 Blade or Port Info Blade or Port Info screen on page 68 Turn Enclosure UID on off Turn Enclosure UID On Off screen...

Page 65: ...plays the current condition of the enclosure The Health Summary screen can be accessed by Selecting Health Summary from the main menu Selecting the Health Summary icon from any Insight Display screen When an error or alert condition is detected the Health Summary screen displays the total number of error conditions and the error locations Select Next Alert from the navigation bar and press the OK ...

Page 66: ... about the enclosure Power Mode setting Power Limit setting Power Savings mode setting Active and Standby OA IP addresses Enclosure Name Rack Name DVD Drive Insight Display PIN NOTE The DVD Drive setting can attach or detach a CD or DVD loaded in the optional c3000 enclosure DVD drive to any or all blades in the enclosure This feature can be used to install an operating system or software on the b...

Page 67: ...ng or get help on that setting Enclosure Info screen The Enclosure Info screen displays information about the enclosure including Active OA IP address Active OA Service IP address Current health status of the enclosure Current enclosure ambient temperature Current AC input power to the enclosure Enclosure name Rack name ...

Page 68: ...mation about a specific blade On the first screen select the blade number then press the OK button Select Blade Info or Port Info and press the OK button To view information about the blade select Blade Info and press the OK button To view the ports used by a specific blade select Port Info and press the OK button ...

Page 69: ...to particular port numbers on the interconnect modules Turn Enclosure UID On Off screen The main menu option displays Turn Enclosure UID Off when the enclosure UID is active and displays Turn Enclosure UID on when the enclosure UID is off Selecting Turn Enclosure UID On from the main menu turns on the rear enclosure UID LED and changes the color of the Insight Display screen to blue ...

Page 70: ...ul information such as contact phone numbers or other important information Change this screen using the remote Onboard Administrator user web interface Both the background bitmap and the text can be changed Chat Mode screen The Chat Mode screen is used by the remote administrator who uses the web interface to send a message to an enclosure Insight Display The technician uses the Insight Display b...

Page 71: ...then displayed to the remote Administrator on the web interface for LCD Chat USB Menu screen Onboard Administrator firmware version 2 30 and later offers added support for the following USB key options Updating OA firmware Restoring OA configuration Saving OA Configuration Onboard Administrator supports USB keys formatted for FAT32 or EXT2 file systems You can use either the port located on the ac...

Page 72: ... file can modify settings like the Onboard Administrator IP address be sure to only apply the same file to multiple enclosures if the settings are generic such as SNMP or LDAP server addresses Do not apply the same file to multiple enclosures if it contains Onboard Administrator IP address configuration commands or EBIPA IP address commands Save Configuration Select this option to save the enclosu...

Page 73: ...ected to the enclosure and press Enter to select that Enclosure KVM Menu If the screen is blank touch any key on the keyboard to activate the KVM Menu and deactivate the enclosure Insight Display 3 Press the PrtSc key on the USB keyboard to return from a server console Insight Display or the OA CLI display to the KVM Menu If the LCD PIN is set all the server power and server DVD controls are LCD P...

Page 74: ...the server along with the KVM mouse Press PrtSc to exit the server console and return to the KVM Menu Server Power Select this power icon for a server to change the server power state Server DVD Select this DVD icon for a server to change the enclosure DVD connection for this server Server Health Select this Health icon to display the current health state for that server Insight Display Select the...

Page 75: ...LI button to launch the OA CLI Log in to the Onboard Administrator using the KVM keyboard This launches a full screen text console to the active OA CLI Press PrtSc to exit the OA CLI console and return to the KVM Menu Help Select Help to view the KVM help information ...

Page 76: ...f potentially hazardous conditions This symbol indicates the presence of hazardous energy circuits or electric shock hazards Refer all servicing to qualified personnel WARNING To reduce the risk of injury from electric shock hazards do not open this enclosure Refer all maintenance upgrades and servicing to qualified personnel This symbol indicates the presence of electric shock hazards The area co...

Page 77: ...zing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of electric shock or damage to the equipment Do not disable the power cord grounding plug The grounding plug is an imp...

Page 78: ...s the Health Summary screen Fix THIS Suggests corrective action to clear the current error Next Alert Displays the next alert or if none exist displays the Health Summary screen Previous Alert Displays the previous alert Power errors Power errors can occur because of insufficient power to bring up an enclosure Power errors can occur on blades storage blades or interconnect modules To correct a pow...

Page 79: ... Insight Display Depending on the error received do one of the following o Remove the indicated interconnect module and install it into the correct bay the Insight Display indicates the correct bay o Remove the blade to correct the mezzanine card installation the Insight Display will indicate the correct bay For information on installing the mezzanine card see the server specific user guide on the...

Page 80: ...l name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improve...

Page 81: ...selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l env...

Page 82: ...ento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5...

Page 83: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 84: ...n in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ond...

Page 85: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Page 86: ...Support and other resources 86 ...

Page 87: ...Support and other resources 87 ...

Page 88: ...p www hp com support Safety Compliance EnterpriseProducts Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networ...

Page 89: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 90: ...ectrostatic discharge IEC International Electrotechnical Commission iLO Integrated Lights Out PDU power distribution unit RETMA Radio Electronics Television Manufacturers Association rack spacing TMRA recommended ambient operating temperature UID unit identification UPS uninterruptible power system USB universal serial bus ...

Page 91: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 92: ...System Insight Display 57 cooling errors 78 creating a full height device bay blank 32 critical alerts 64 65 78 crosslinks bay to bay 48 CSR customer self repair 80 customer self repair CSR 80 D Declaration of Conformity 88 device bay numbering 13 device bay shelf removing 29 device failure errors 79 diagnosing problems 76 dividers installing 34 E electrical grounding requirements 10 electrostatic...

Page 93: ...onnect modules 42 installing KVM module 39 installing Onboard Administrator modules 50 installing PDU 56 installing power supplies 26 installing the rails 22 23 interconnect bay dividers installing 42 49 interconnect bay dividers removing 42 49 interconnect bay numbering 18 interconnect modules double wide 49 interconnect ports mapping to 43 J Japanese notice 88 K KVM Menu screen 72 KVM module att...

Page 94: ...ation 88 regulatory compliance notices 88 removing a KVM module 41 removing interconnect bay dividers 49 required information 80 requirements airflow 9 requirements electrical grounding 10 requirements minimum 9 10 requirements power 10 requirements rack 6 requirements rack free environment 7 requirements space 9 requirements temperature 9 S safety considerations 76 88 series number 88 server blad...

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