HP 83447A, User'S And Service Manual

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How to Return the HP 83447A for Service
When an instrument is returned to a Hewlett-P ackard service oce for
servicing, it must be adequately packaged and have a complete description of
the failure symptoms attached.
When describing the failure , please be as specic as possible about the nature
of the problem. Include copies of additional failure information (such as
instrument failure settings , data related to instrument failure , and error
messages) along with the instrument being returned.
Please notify the service oce before returning your instrument for service .
Any special arrangements for the instrument can be discussed at this time .
This will help the service oce to service and return your instrument as
quickly as possible .
P ackaging
The original shipping containers should be used. If the original materials
were not retained, identical packaging materials are available through any
Hewlett-P ackard oce . P ackaging materials are listed below .
Outer Carton : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : 9211-6485
F oam P ad Set : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : : 9220-4805
C A U T I O N
Instrument damage can result from using packaging materials other than
those specied. Never use styrene pellets as packaging material. They do not
adequately cushion the instrument or prevent it from shifting in the carton.
They may also cause instrument damage by generating static electricity .
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