Installation Guide
Error messages
32
2.
Check your method to make sure it uses the appropriate injector
location.
3.
If the error remains, obtain HP service.
Injector offline
Probable causes
•
There is a board failure in the injector or GC.
•
The injector cable is bad or not connected.
•
There is a cable failure in the GC.
Suggested actions
1.
Make sure that the injector to GC cable connection is secure.
2.
If the error remains, obtain HP service.
No bar code reader
Probable causes
•
Bar code reader cable not securely connected.
•
Bar code reader is defective.
•
Tray is defective.
Suggested actions
1.
Ensure the bar code reader cable connection is secure.
2.
If the problem continues, obtain HP service.
