Installation Guide
Error messages
28
Error messages
Below is an alphabetical listing of several error messages reported on the
HP 6890 Plus GC. If you receive an error message that is not shown below, record
it. Then, make sure that your GC is properly configured and that your sample
vials and equipment match your method and/or sequence. If the problem
continues, report your error message to HP service.
Bottle in gripper
Probable cause
The sample vial was not delivered properly and stayed in the tray gripper.
Suggested actions
1.
Remove the vial and return it to its position in the tray.
2.
Ensure that the tray quadrants are snapped into place.
3.
Ensure that the injector is plugged into the correct connector on the
back of the HP 6890 GC and is configured properly. See Configuring
your GC on page 11.
4.
Check the “deliver to” location for the vial and verify that the location
is empty and free from obstructions.
5.
Make sure that the injector is upright/vertical on the GC.
6.
Restart the sequence.
7.
If the error occurs again, obtain HP service.
Front (or back) door open or injector not mounted
See
Faults
on page 25.