3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1)
Product name: This is the product name affixed to the front of the computer.
(2)
Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)
Product number (p/n): This is an alphanumeric identifier that provides specific information about the
hardware components. The product number helps a service technician to determine what components
and parts are needed.
(4)
Warranty period: This number describes the duration (in years) of the warranty period for this
computer.
(5)
Model description: This is an alphanumeric identifier used to locate documents, drivers, and
support for your computer.
24
Chapter 3 Illustrated parts catalog
