6 Support and other resources
Contacting HP
Before You Contact HP
Be sure to have the following information available before you call contact HP:
•
Technical support registration number (if applicable)
•
Product serial number
•
Product model name and number
•
Product identification number
•
Applicable error message
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP Contact Information
For the name of the nearest HP authorized reseller:
•
• See the Contact HP worldwide (in English) webpage (
http://welcome.hp.com/country/us/
en/wwcontact.html
).
For HP technical support:
•
• In the United States, for contact options see the Contact HP United States webpage (
http://
welcome.hp.com/country/us/en/contact_us.html
). To contact HP by phone:
◦
Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
◦
If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (
http://www.hp.com/hps
).
◦
In other locations, see the Contact HP worldwide (in English) webpage (
http://
welcome.hp.com/country/us/en/wwcontact.html
)
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
The following documents provide related information:
•
HP 3PAR Policy Server Administration Guide
•
HP 3PAR Policy Server Release Notes
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Contacting HP
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