HP 2710p - Compaq Business Notebook Getting Started Download Page 5

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Table of contents

1 First-time setup

Identifying hardware for setup ........................................................................ 1

Setting up the computer .................................................................................. 2

Step 1: Insert the battery .............................................................. 3

Step 2: Connect the computer to external power ......................... 4

Step 3: Open the computer .......................................................... 5

Step 4: Turn on the computer ....................................................... 6

Step 5: Set up the software .......................................................... 6

Step 6: Create recovery discs (recommended) ............................ 7

2 Quick tour

Identifying the hardware ................................................................................. 9

Top components ........................................................................... 9

Lights ......................................................................... 9

Buttons, switches, and pointing devices .................. 10

Display components ................................................. 11

Keys ......................................................................... 12

Front components ...................................................................... 13

Rear components ....................................................................... 14

Right-side components ............................................................... 15

Left-side components ................................................................. 16

Bottom components ................................................................... 17

Wireless antennae ...................................................................... 18

3 Finding information

Finding Help and Support ............................................................................. 19

Finding the user guides ................................................................................ 19

Identifying installed software and hardware .................................................. 20

4 Next steps

Protecting the computer ................................................................................ 21

Protecting the computer from viruses ......................................... 21

Protecting your system files ....................................................... 21

Protecting your privacy ............................................................... 21

Protecting the computer from power surges .............................. 22

Using the computer safely .......................................................... 22

Connecting to a computer network ............................................................... 24

Installing additional hardware and software .................................................. 25

Installing hardware ..................................................................... 25

Locating and installing software ................................................. 25

Updating the software installed on the computer .......................................... 26

Turning off the computer ............................................................................... 26

5 Troubleshooting

Troubleshooting resources ........................................................................... 27

Summary of Contents for 2710p - Compaq Business Notebook

Page 1: ...HP Notebook PC Getting Started Enhanced for Accessibility ...

Page 2: ...e information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition July 2007 Document P...

Page 3: ...Product notice This user guide describes features that are common to most models Some features may not be available on your computer iii ...

Page 4: ...iv Product notice ...

Page 5: ...e components 15 Left side components 16 Bottom components 17 Wireless antennae 18 3 Finding information Finding Help and Support 19 Finding the user guides 19 Identifying installed software and hardware 20 4 Next steps Protecting the computer 21 Protecting the computer from viruses 21 Protecting your system files 21 Protecting your privacy 21 Protecting the computer from power surges 22 Using the ...

Page 6: ...your information 36 When to back up 36 Backup suggestions 37 Backing up specific files or folders 38 Backing up the entire hard drive 38 Creating recovery points 39 Scheduling backups 39 Performing a recovery 40 Performing a recovery from the recovery discs 40 Performing a recovery from the hard drive 40 Initiating a recovery in Windows 40 Initiating a recovery from the hard drive recovery partiti...

Page 7: ...tery NOTE Components included with the computer may vary by region or country and by model Component Component 1 Power cord 2 AC adapter 3 Primary battery 4 Modem cable select models only NOTE Use only the AC adapter provided with the computer or one approved for this computer NOTE A modem cable is required only for dial up networking Identifying hardware for setup 1 ...

Page 8: ...not shut down the computer or initiate Standby or Hibernation Computer setup involves the following tasks 1 Inserting the battery into the computer 2 Connecting the computer to external power NOTE The battery begins to charge 3 Turning on the computer 4 Setting up the software 5 Creating recovery discs recommended NOTE Refer to Appendix A Backup and recovery for instructions Chapter 1 First time s...

Page 9: ... the battery 1 Turn the computer upside down on a flat surface 2 Align the tabs 1 on the battery with the notches on the battery bay 3 Press the battery 2 into the battery bay until the battery clicks into place Setting up the computer 3 ...

Page 10: ...tlet 3 When the computer receives AC power the battery begins to charge and the battery light on the front of the computer turns on When the battery is fully charged the battery light turns off Leave the computer connected to external power until the battery is fully charged and the battery light turns off NOTE A partially charged new battery can run the computer after software setup is complete b...

Page 11: ...Step 3 Open the computer To open the computer 1 Slide the display release latch 1 to the right to release the display 2 Raise the display 2 Setting up the computer 5 ...

Page 12: ...e computer may pause periodically for several minutes These normal pauses are indicated by an hourglass icon CAUTION If you are prompted to select an operating system language choose carefully On some models the languages that you do not choose are deleted from the system and cannot be restored during software setup NOTE To register the operating system and the computer during software setup the c...

Page 13: ...y discs containing your full factory image You can use the recovery discs to start up boot the computer and restore the operating system and software programs to factory settings in case of system failure or instability Refer to Appendix A Backup and Recovery for detailed instructions Setting up the computer 7 ...

Page 14: ...Chapter 1 First time setup 8 ...

Page 15: ...l The illustrations in this chapter identify the standard features included on most computer models Top components Lights Component Component 1 Power light 5 Volume mute light 2 Battery light 6 Volume down light 3 Drive light 7 Volume up light 4 Caps lock light 8 Num lock light Identifying the hardware 9 ...

Page 16: ...inting devices Component Component 1 Internal display switch 5 Volume scroll zone 2 Pointing stick 6 Right pointing stick button 3 Presentation button 7 Left pointing stick button 4 Volume mute button 10 Chapter 2 Quick tour ...

Page 17: ... models only 6 HP Fingerprint Sensor fingerprint reader 2 Camera light select models only 7 Internal microphones 2 3 Camera mode switch select models 8 Convertible hinge only 4 Keyboard light 9 Ambient light sensor 5 Keyboard light button Identifying the hardware 11 ...

Page 18: ...Keys Component Component 1 esc key 4 Windows applications key 2 fn key 5 Embedded numeric keypad keys 3 Windows logo key 6 Function keys 12 Chapter 2 Quick tour ...

Page 19: ...ponent 1 Camera light select models only 5 External WWAN antenna 2 Camera mode switch 6 Power switch 3 Keyboard light button 7 Display release latch 4 External WWAN antenna button 8 Bluetooth compartment Identifying the hardware 13 ...

Page 20: ...port 2 RJ 11 modem jack 5 Power connector 3 RJ 45 network jack This button is used to enter the ctrl alt delete command To protect your work and the system the ctrl alt delete command cannot be entered using the ctrl alt and del keys on the on screen keyboard 14 Chapter 2 Quick tour ...

Page 21: ...t side components Component Component 1 Fingerprint reader 5 Media Card Reader 2 1394 port 6 USB port 3 Audio out headphone jack 7 Security cable slot 4 Audio in microphone jack Identifying the hardware 15 ...

Page 22: ... Component 1 Pen slot 5 Wireless switch 2 Vent 6 Info button 3 ExpressCard slot select models only 7 Powered USB port 4 Wireless light Component Component 1 Pen slot 5 Wireless switch 2 Vent 6 Info button 3 Smart card reader select models only 7 Powered USB port 4 Wireless light 16 Chapter 2 Quick tour ...

Page 23: ...ent 1 Battery bay 6 Docking connector 2 Speaker 7 Charge level indicator 3 SIM slot 8 Battery release latch 4 Vents 2 9 Accessory battery connector 5 Hard drive compartment 10 Accessory battery connector door Identifying the hardware 17 ...

Page 24: ...tennae 2 Antennae 1 and 2 are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antennae free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 18 Chapter 2 Quick tour ...

Page 25: ...h as model and serial number installed software hardware components and specifications How to help safeguard the computer How to get the best performance from the battery How to set up a wireless network Links to community forums of IT experts Finding the user guides User guides and regulatory and safety information are provided on the computer and are available through Help and Support To access ...

Page 26: ...h the computer refer to the software manufacturer s instructions which may be provided with the software on disc or on the manufacturer s Web site To see a list of hardware installed in the computer follow these steps 1 Select Start My Computer 2 In the left pane of the System Tasks window select View system information 3 Select Hardware tab Device Manager You can also use Device Manager to add ha...

Page 27: ...Norton Internet Security is preinstalled on the computer Your version of Norton Internet Security includes 60 days of free updates It is strongly recommended that you protect the computer against new viruses beyond 60 days by purchasing extended update service To access Norton Internet Security or get more information about it select Start All Programs Norton Internet Security Protecting your syst...

Page 28: ...ither run the computer on battery power or shut down the computer and unplug the power cord If applicable to your location provide surge protection on the modem cable that connects the modem to a telephone line Telephone line surge protectors are commonly available from computer or electronics retailers in many regions Using the computer safely WARNING To reduce the risk of electric shock or damag...

Page 29: ... as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equip...

Page 30: ...t to a company LAN or WLAN contact your network administrator NOTE The computer display must be open before you can connect to a wireless network For information on activating broadband wireless service refer to the mobile network operator information included with the computer You can create a personal area network PAN to connect to other Bluetooth enabled devices such as computers telephones pri...

Page 31: ...be used until it is installed To locate and install a preloaded program or driver follow these steps 1 Select Start All Programs Software Setup A list of programs and drivers is displayed 2 Select the check box next to the name of a program or driver and then follow the on screen instructions Software on disc To install software from a disc follow these steps 1 Insert the disc into your optical dr...

Page 32: ...ning off the computer Whenever possible turn off the computer by using the standard shutdown procedure 1 Save your work and close all open programs 2 Shut down the computer through the operating system by selecting Start Turn Off Computer Turn Off NOTE If you have been registered to a network domain the button you click will be called Shut Down instead of Turn Off Computer If you are unable to tur...

Page 33: ... Web site links and additional information about the computer through Help and Support Select Start Help and Support NOTE Although many checkup and repair tools require an Internet connection other tools like Help and Support can help you fix a problem when the computer is offline For further assistance connect to the Internet and contact technical support by selecting Start Help and Support Conta...

Page 34: ...ne approved for this computer If the computer is running on battery power or is plugged into an external power source other than an AC outlet plug the computer into an AC outlet using the AC adapter Be sure that the power cord and AC adapter connections are secure If the computer is running on battery power try the following procedures in the sequence provided until startup occurs If the battery l...

Page 35: ...uter has reached a low battery level To change these and other power settings select Start Control Panel Performance and Maintenance Power Options The computer may not be set to display the image on the computer screen To transfer the image to the computer screen press fn f4 On most models when an optional external display such as a monitor is connected to the computer the image can be displayed o...

Page 36: ... but not responding If the computer is turned on but not responding to software or keyboard commands turn off the computer by using the standard shutdown procedure 1 Save your work and close all open programs 2 Shut down the computer through the operating system by selecting Start Turn Off Computer Turn Off NOTE If you have been registered to a network domain the button you click will be called Sh...

Page 37: ...adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during operation An external device is not working If an external device does n...

Page 38: ...e wireless device Be sure that the computer wireless antennae are free from obstructions Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on Be sure that the wireless router or access point is properly connected to its power adapter and the cable or DSL modem and that the lights are on Disconnect and then reconnect all cables and turn the power ...

Page 39: ...tag label is on the bottom of the computer To display the service tag information on the computer screen select Start Help and Support My HP Computer Date the computer was purchased Conditions under which the problem occurred Error messages that have been displayed The manufacturer and model of the printer or other accessories connected to the computer Operating system version number and registrat...

Page 40: ...34 Chapter 5 Troubleshooting ...

Page 41: ...Manager The computer must be connected to AC power during the process Only one set of the recovery discs can be created per computer Number each disc before inserting it into the optical drive of the computer If necessary you can cancel the disc creation before you have finished creating the recovery discs The next time you select Create factory software recovery CDs or DVDs to recover the system ...

Page 42: ...cking up your information regularly to protect your important system files Creating system recovery points that allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Scheduling backups at specific intervals or events When to back up On a regularly scheduled basis NOTE Set reminders to back up your information periodically Before the computer is rep...

Page 43: ...t of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit Paste NOTE Before you can perform backup and recovery pr...

Page 44: ...ctions Backing up the entire hard drive When you perform a complete backup of the hard drive you are saving the full factory image including the Windows operating system software programs and all personal files and folders NOTE A copy of the entire hard drive image can be stored on another hard drive on a network drive or on recovery discs that you create NOTE This process may take over an hour de...

Page 45: ...to an earlier recovery point does not affect data files or e mails created since that recovery point To create a system recovery point 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Create or manage Recovery Points and then click Next 5 Follow the on screen in...

Page 46: ...y Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Performing a recovery from the recovery discs To perform a recovery from the recovery discs follow these steps 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Performing a recovery from the hard dri...

Page 47: ...ery from the hard drive recovery partition follow these steps 1 Back up all personal files 2 Restart the computer and then press f11 before the Windows operating system loads 3 Click a recovery option and then click Next 4 Follow the on screen instructions Performing a recovery 41 ...

Page 48: ...42 Appendix A Backup and recovery ...

Page 49: ...C to 35 C 32 F to 95 F disc Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15 m to 12 192 m 50 ft to 40 000 ft Pounds per square inch ab...

Page 50: ... Although the computer can be powered from a standalone DC power source it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer is capable of accepting DC power within the following specifications Input power Rating Operating voltage 19 V dc 4 7 A 90 W Operating current 4 74 A 44 Appendix B Operating environment and inpu...

Page 51: ... to go with you for work and play For best results follow the traveling and shipping tips described here To prepare the computer for traveling and shipping follow these steps 1 Back up your information 2 Remove all optical discs and all external media cards such as digital cards and ExpressCards CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information remove di...

Page 52: ...se of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives in hazardous locations and so on If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs r...

Page 53: ...keyboard light 11 13 pointing stick 10 presentation 10 volume mute 10 Windows security 14 C cables and cords modem 1 power 1 4 46 camera light identifying 11 13 camera mode switch identifying 11 13 camera identifying 11 caps lock light identifying 9 charge level indicator identifying 17 cleaning the display 45 cleaning the keyboard 45 compartments hard drive 17 memory module 17 wireless devices 17...

Page 54: ...tifying 15 image switching among display devices 29 info button identifying 16 input power specifications 44 inserting the battery 3 internal display switch identifying 10 internal microphones identifying 11 J jacks audio in microphone 15 audio out headphone 15 RJ 11 modem 14 RJ 45 network 14 K keyboard light button identifying 11 13 keyboard light identifying 11 keyboard cleaning 45 keypad keys i...

Page 55: ...rating system 33 regulatory information notices 23 release latch battery 17 RJ 11 modem jack identifying 14 RJ 45 network jack identifying 14 S safe computing practices 22 Safety Comfort Guide 23 scheduling backups 39 security cable slot identifying 15 serial number 33 service tag 33 setup computer 1 shipping the computer 45 shutdown procedures 26 SIM slot identifying 17 slots ExpressCard 16 Media...

Page 56: ...ions 23 31 viruses 21 volume down light identifying 9 volume mute button identifying 10 volume mute light identifying 9 volume scroll zone identifying 10 volume up light identifying 9 W Windows applications key identifying 12 Windows logo key identifying 12 Windows security button identifying 14 wireless device compartment 17 wireless light identifying 16 wireless network problems troubleshooting ...

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