Factory data reset
Resetting with the tablet turned on
If the tablet starts normally, and if you are able to sign in to the owner account (the first account added to the
tablet), follow the steps in this section.
To reset all settings and delete all data on the tablet:
1.
Swipe down twice from the top edge, and then touch the Settings icon
.
2.
Under Personal, touch Back up & reset.
3.
Under Personal data, touch Factory data reset.
CAUTION:
All data saved on your tablet is deleted when you perform a factory reset. All apps are
uninstalled. It may be possible to restore data in your email account. Back up all important files with an
external storage device or to the cloud using one of several commercially available solutions, before
resetting the tablet.
4.
Touch RESET TABLET.
5.
If you set a lock screen password for your tablet, enter your password when prompted.
6.
Touch ERASE EVERYTHING to begin the reset.
The tablet turns off. When the reset is complete, the tablet starts.
Resetting with the tablet turned off
If the tablet does not start normally, or if you do not remember the lock screen password, you can reset the
tablet without turning it on.
CAUTION:
All data saved on your tablet is deleted when you perform a factory reset. All apps are
uninstalled, but it may be possible to restore data in your email account. Back up all important files with an
external storage device or to the cloud using one of several commercially available solutions, before resetting
the tablet.
NOTE:
The touch screen is disabled when the tablet is in recovery mode. Use the volume up (+) and volume
down (-) buttons to navigate up or down in the recovery menu.
1.
To provide enough power to complete the factory reset process, charge the tablet for at least half an
hour, and then disconnect the AC adapter from the tablet.
2.
If a microSD card is installed in the tablet, remove the card before resetting the tablet.
3.
With the tablet turned off, press and hold the volume up (+) button and the power button at the same
time.
4.
When the system recovery menu appears, use the volume down (-) button to highlight wipe data/
factory reset.
5.
Press the power button to select.
The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE.
6.
Use the volume down (-) button to highlight Yes -- delete all user data.
Factory data reset
25
Summary of Contents for 10 G2 2301
Page 4: ...iv Safety warning notice ...
