HP Compaq nc4000 - Notebook PC Maintenance And Service Manual Download

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Maintenance and Service Guide

C–1

Screw Listing

This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 325529-001.

Summary of Contents for nc4000 - Notebook PC

Page 1: ...310030 004 July 2006 This troubleshooting reference is used for maintaining and servicing the notebook The guide provides comprehensive information on identifying notebook features components and spare parts troubleshooting notebook problems and performing notebook disassembly procedures ...

Page 2: ...tor and used by Hewlett Packard Company under license The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omiss...

Page 3: ...anagement 1 9 1 5 External Components 1 10 1 6 Design Overview 1 21 2 Troubleshooting Using Computer Setup 2 2 Selecting from the File Menu 2 3 Selecting from the Security Menu 2 4 Selecting from the Advanced Menu 2 5 Obtaining Saving or Printing Configuration Information 2 7 Obtaining Saving or Printing Diagnostic Test Information 2 8 ...

Page 4: ...ors and Mass Storage Devices 3 11 3 5 Miscellaneous 3 13 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 4 4 6 Workstation Precautions 4 5 4 7 Grounding Equipment and Methods 4 6 ...

Page 5: ...le 5 11 5 6 Mini PCI Communications Board 5 14 5 7 LED Switch Cover 5 18 5 8 Keyboard 5 21 5 9 TPM Security Module 5 26 5 10 Smart Card Reader 5 27 5 11 Fan 5 28 5 12 Heat Sink 5 30 5 13 Processor 5 35 5 14 Display Assembly 5 38 5 15 Top Cover 5 43 5 16 Bluetooth Wireless Device 5 47 5 17 TouchPad 5 49 5 18 RTC Battery 5 53 5 19 Speaker Microphone 5 54 5 20 Switch Board 5 55 5 21 System Board 5 57...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing Index ...

Page 7: ... HP Compaq Notebook nc4010 Series of personal notebooks offer advanced modularity Intel Pentium M processors with 64 bit architecture industry leading Accelerated Graphics Port AGP implementation and extensive multimedia support HP Compaq Notebook nc4010 Series ...

Page 8: ...onventions Key Cnc4010 UP 160 X2 60 N G T 51 P 1 2 3 4 5 6 7 8 9 10 Key Description Options 1 Brand Series designator C Compaq nc4010 nc4010 2 Processor type UP Intel Pentium M 3 Processor speed 170 1 7 GHz 160 1 6 GHz 150 1 5 GHz 140 1 4 GHz 130 1 3 GHz 4 Display type size resolution X XGA 1024 768 2 12 x in 5 Hard drive size 80 80 GB 60 60 GB 40 40 GB 30 30 GB ...

Page 9: ...ss device G Combination modem and GB NIC i 802 11b Bluetooth j 802 11g Bluetooth k 802 11a b Bluetooth m 802 11a b g Bluetooth p Bluetooth N none 8 TPM Security Module T included 9 RAM 51 512 MB 25 256 MB 10 Operating system P Microsoft Windows XP Pro Table 1 1 HP Compaq Notebook nc4010 Model Naming Conventions Continued ...

Page 10: ...da PA741AA ABC United States PA741AA ABA Cnc4010 UP 160 X2 40 N GN 51 P French Canada DV103U ABC United States DV103U ABA Cnc4010 UP 170 X2 60 N Gi T 51 P United States DY888AA ABA Cnc4010 UP 150 X2 30 N Gp 25 P Saudi Arabia DY886AA ABV Cnc4010 UP 170 X2 60 N Gm T 51 P French Canada DY884AA ABC United States DY884AA ABA Cnc4010 UP 160 X2 40 N Gk 51 P Saudi Arabia DY883AA ABV Cnc4010 UP 150 X2 30 N...

Page 11: ...ABN DY886AA AKD DY886AA AB9 DY886AA ACB DY866AA AKN DY886AA ABE DY886AA AK8 DY886AA UUZ DY886AA AB8 DY886AA ABU Cnc4010 UP 160 X2 40 N Gk 51 P Belgium Czech Republic Denmark Europe France Germany Greece Iceland Israel Italy The Netherlands DY883AA UUG DY883AA AKB DY883AA ABY DY883AA ABB DY883AA ABF DY883AA ABD DY883AA AB7 DY883AA A2M DY883AA ABT DY883AA ABZ DY883AA ABH Norway Poland Portugal Russi...

Page 12: ...881AA ABF DY881AA ABC DY881AA ABD DY881AA AB7 DY881AA AB5 DY881AA AKC DY881AA A2M DY881AA ACJ DY881AA ABT DY881AA ABZ DY881AA ABJ DY881AA ACF DY881AA AB1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden Finland Switzerland Taiwan Thailand Turkey United Kingdom United States DY881AA ABM DY881AA ABH DY881AA ABN DY881AA AB2 DY88...

Page 13: ...ble to 1 0 GB Microsoft Windows XP Pro varying by notebook model Full size Windows 98 keyboard with dual point TouchPad and pointing stick pointing device 56 Kbps V 92 modem integrated on the system board Integrated Secure Digital SD slot Integrated wireless support of 802 11a b g and Bluetooth devices Integrated support for ISDN Support for Trusted Platform Module TPM based security Also called T...

Page 14: ... Replicators or the USB MultiBay cradle 1 44 MB Diskette Drive 24X Max CD ROM Drive 8X Max CD RW Drive 8X Max DVD ROM Drive 8X Max DVD CD RW Combo Drive Slots One Type II PC Card Secure Digital SD Jacks Microphone in RJ 11 modem RJ 45 NIC Ports Infrared Connectors External monitor DC power S Video TV out Docking Travel battery USB ...

Page 15: ...y five minutes 4 Replace the RTC battery and reassemble the notebook 5 Connect AC power to the notebook Do not reinsert any battery packs at this time 6 Turn on the notebook All passwords and all CMOS settings are cleared 1 4 Power Management The notebook comes with power management features that extend battery operating time and conserve power The notebook supports the following power management ...

Page 16: ...cribed in Table 1 3 Front and Right Side Components Table 1 3 Front and Right Side Components Item Component Function 1 Microphone jack Inputs single channel sound 2 Wireless light On The Mini PCI wireless LAN card and or Bluetooth are on Off The Mini PCI wireless LAN card and Bluetooth are off 3 Power standby light On Power is turned on Blinking Notebook is in Standby ...

Page 17: ...tebook 6 Security cable slot Attaches an optional security cable to the notebook The purpose of security solutions is to act as a deterrent These solutions do not prevent the product from being mishandled or stolen 7 Hard drive bay Holds the primary hard drive 8 Exhaust vent Enables airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the notebook on a soft surf...

Page 18: ...n 1 Exhaust vent Enables airflow to cool internal components Ä To prevent overheating do not obstruct vents Using the notebook on a soft surface such as a pillow blanket rug or thick clothing can block airflow 2 S Video out connector Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 3 External monitor connector Connects an optional exte...

Page 19: ...a network cable 7 RJ 11 modem jack Connects a modem cable 8 Infrared port Links another IrDA compliant device for wireless communication 9 PC Card eject button Ejects an optional PC Card from the PC Card slot 10 PC Card slot Supports optional Type I or Type II 32 bit CardBus or 16 bit PC Cards The PC Card slot also supports an optional Smart Card Reader 11 Secure Digital SD slot Supports SD Memory...

Page 20: ...5 Keyboard Components Item Component Function 1 Fn key Executes frequently used system functions when pressed in combination with another key 2 Caps lock key On Caps lock is on 3 F1 through F12 function keys Execute frequently used system functions when pressed in combination with the Fn key 4 Num lock key On Num lock is on and the internal keypad is enabled ...

Page 21: ...erts keys to numeric keypad 6 Cursor control keys Move the cursor around the screen 7 Windows applications key Displays shortcut menu for items beneath the pointer 8 Windows logo key Displays the Windows Start menu Table 1 5 Keyboard Components Continued Item Component Function ...

Page 22: ...nts Table 1 6 Top Components Item Component Function 1 Display lid switch Secures the display when it is closed 2 Hard drive activity light On The hard drive is being accessed 3 Num lock light On Num lock is on or the embedded numeric keypad is enabled 4 Quick Launch buttons 3 Enable you to access common functions with a single keystroke ...

Page 23: ...em volume 7 Volume buttons 2 Adjust the system volume 8 Caps lock light On Caps lock is on 9 Scroll lock light On Scroll lock is on 10 Pointing stick Moves the pointer and selects or activates items on the screen 11 Pointing stick buttons Function like the left and right buttons on an external mouse 12 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform ot...

Page 24: ...the notebook are shown below and described in Table 1 7 Bottom Components Table 1 7 Bottom Components Item Component Function 1 Hard drive bay Supports the primary hard drive The hard drive is secured to the notebook by one screw 2 Hard drive retention screw Secures the hard drive to the notebook ...

Page 25: ...e connecting the travel battery bay 5 Docking connector Connects the notebook to an optional port replicator 6 Mini PCI compartment Holds an optional wireless LAN or ISDN device Ä To prevent your notebook from operating improperly and a warning message from being displayed install only an authorized Mini PCI device in your notebook The FCC does not allow unauthorized Mini PCI devices to be used in...

Page 26: ...xpansion compartment Contains 1 memory expansion slot for optional memory modules 8 Battery release latch Releases the primary battery pack from the battery bay 9 Battery bay Holds the primary battery pack Table 1 7 Bottom Components Continued Item Component Function ...

Page 27: ...PC Card Smart Card Reader Modem NIC ISDN and wireless devices TPM security module The notebook uses an electrical fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations ba...

Page 28: ...iled to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances ...

Page 29: ...y whenever possible to Display system information Test system components Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator Using Computer Setup Information and settings in Computer Setup are accessed from the File Security or Advanced m...

Page 30: ...ator and any battery packs in the system View specification information about the processor memory and cache size and system ROM Save to Floppy Save system configuration settings to a diskette Restore from Floppy Restore system configuration settings from a diskette Restore Defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retaine...

Page 31: ...word DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Password Options Password options can be selected only when a power on password has been set Enable disable QuickLock QuickLock on Standby QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable Ports or diskette drives D...

Page 32: ...and media in the system Device Options Enable disable the embedded numeric keypad at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable Enable disable USB legacy support for a USB keyboard When USB legacy support is enabled the keyboard works even when a Windows operating sy...

Page 33: ...tors that are identically equipped Select Disable to recognize the Port Replicators as a single Port Replicator select Enable to recognize the Port Replicators individually by serial number Enable disable the reporting of the processor serial number by the processor to the software HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features...

Page 34: ...lecting Level on the menu bar Diagnostics for Windows is designed to test HP components If other components are tested the results might be inconclusive Obtaining Saving or Printing Configuration Information 1 Access Diagnostics for Windows by selecting Start Settings Control Panel Diagnostics for Windows 2 Select Categories then select a category from the drop down list To save the information se...

Page 35: ... Performs maximum testing on each device in a selected category Custom Test Performs maximum testing on a selected device To run all tests for your selected device select the Check All button To run only the tests you select select the Uncheck All button then select the check box for each test you want to run 5 Select a test mode Interactive Mode Provides maximum control over the testing process Y...

Page 36: ...tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test Error tab Lists all errors found in the notebook along with the corresponding error codes 8 Select a tab to save the report Log tab Select the Save button Error tab Select the Save button 9 Select a tab to print the report Log tab Select File Save As then print ...

Page 37: ... 8 Nonfunctioning Port Replicator if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading CD or DVD ROM Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flo...

Page 38: ...ting device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker co...

Page 39: ...wer up on AC power Power up in Port Replicator Power up on battery power Power up in Port Replicator Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On some models there is a separate reset button 2 On some models the notebook can be reset using the Standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to Flowchar...

Page 40: ...Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery by recharging it moving it to another notebook or replacing it Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 41: ...seat AC adapter in notebook and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 42: ...amaged items Open notebook Loose or damaged parts Y Close notebook and retest Power on Done N Replace the following items if applicable in the order given Check notebook operation after each of the following two replacement steps 1 Internal DC DC converter processor and system board 2 Internal AC adapter NOTE Replace these items as a set to prevent shorting out among components ...

Page 43: ...plicable 3 Display 4 System board Internal or external display Adjust brightness Video OK Done Port Replicator Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external...

Page 44: ...K Video OK Done Done Verify that notebook is properly seated in Port Replicator and check for bent pins on cable and for secure monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Port Replicator if applicable Y Y Y N N N Remove notebook from Port Replicator i...

Page 45: ...ook operation after each replacement 1 Power supply 2 I O board 3 Backplane board 4 Switch box 5 Port Replicator motor mechanism Check voltage setting on Port Replicator Reseat monitor cable connector at Port Replicator Reinstall notebook into Port Replicator Port Replicator operating Port Replicator operating Remove notebook reseat all internal parts and replace any damaged items in Port Replicat...

Page 46: ...plicator and power outlet No OS loading NOTE Before beginning to troubleshoot always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD or DVD ROM drive go to Flowchart 2 14 No OS Loading CD or DVD ROM Drive No OS loading from network go to Flowchart 2 20 No Network Modem C...

Page 47: ... drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 48: ...rive Load OS using System Restore CD if applicable Format hard drive and bring to a bootable C prompt Create partition then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Notebook booted Done Y N Go to Fl...

Page 49: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 50: ...boot notebook Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot notebook Is diskette drive boot order correct Change boot priority using the Setup utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup utility Go to Flowchart 2 17...

Page 51: ...le disc and reboot notebook Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 17 Nonfunc tioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup utility Done Reseat drive Y Y Y Y Y N N N N N Clear CMOS Refer to Section Clearing a Password for instruction...

Page 52: ...audio internally or externally Go to Flowchart2 16 No Audio Part 2 Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunc tioning Device Replace the following Port Replicator components one at a time as applicable Check audio status after each change 1 Port Replicator audio cable 2 Audio cable 3 Speaker 4 Port Replicator audio board 5 Backplane board 6 I O board Y Y Y Y N N N ...

Page 53: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in notebook if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 54: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close notebook plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 55: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect notebook to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 56: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect notebook to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 57: ...otebook and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 58: ...es an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the notebook serial number and model number located on the bottom of the notebook Serial Number Location ...

Page 59: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Notebook Major Components Notebook Major Components ...

Page 60: ...tennae 360383 001 Miscellaneous Plastics Kit includes 325528 001 2a 2b 2c 2d 2e 2f 2g 2h Left and right display hinge covers Speaker microphone RTC battery PC Card slot space saver Modem cable Mini PCI compartment cover Memory expansion compartment cover Hard drive bezel Not illustrated Notebook feet 4 Display rubber screw covers 6 4 round 2 oblong Smart Card Reader bezel 3 LED switch cover 360384...

Page 61: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Notebook System Major Components ...

Page 62: ...530 121 325530 041 325530 151 325530 AC1 325530 211 325530 DD1 325530 D61 325530 002 325530 BB1 325530 061 325530 291 325530 AD1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovakia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 325530 161 325530 331 325530 091 325530 AA1 325530 241 325530 131 325530 251 325530 1...

Page 63: ...Illustrated Parts Catalog 8 Fan 291266 001 9 Heat sink with fan 325520 001 10 Bluetooth wireless device not available on all models 333605 001 Table 3 1 Spare Parts Notebook Major Components Continued Item Description Spare Part Number ...

Page 64: ...Illustrated Parts Catalog Maintenance and Service Guide 3 7 Notebook System Major Components ...

Page 65: ...4 001 12 TPM security module 345856 001 13 System board 325514 001 14 Modem board 325521 001 15 Base enclosure includes left and right display supports 360385 001 16 Mini PCI communications boards 802 11a b g wireless LAN board 802 11b g wireless LAN board 802 11 b wireless LAN board 333782 001 333781 001 345640 001 17 Battery pack 6 cell 40 wH 315338 001 18 Hard drives include hard drive bezel an...

Page 66: ...Illustrated Parts Catalog Maintenance and Service Guide 3 9 3 3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components ...

Page 67: ...ber 325528 001 Item Description 1 Left and right display hinge covers 2 Speaker microphone 3 RTC battery 4 PC Card slot space saver 5 Modem cable 6 Mini PCI compartment cover 7 Memory expansion compartment cover 8 Hard drive bezel 9 Notebook feet 4 10 Display rubber screw covers 6 4 round 2 oblong 11 Smart Card Reader bezel ...

Page 68: ...Illustrated Parts Catalog Maintenance and Service Guide 3 11 3 4 Port Replicators and Mass Storage Devices Port Replicators and Mass Storage Devices ...

Page 69: ...USB MultiBay cradle 322814 001 Optical drives for use only with the Advanced and Common port replicators and USB MultiBay cradle 4a 4b 8X Max DVD ROM drive 24X Max CD RW drive 24X Max CD ROM drive 24X Max Slim CD ROM CD RW combination drive 1 44 MB diskette drive 202837 001 323226 001 228746 001 306800 001 241995 001 5 Hard drives include hard drive bezel 80 GB 60 GB 40 GB 30 GB 345632 001 325524 ...

Page 70: ...laneous not illustrated Description Spare Part Number 65 watt AC adapter 239704 001 Adapter cables Aircraft Power Adapter Automobile Power Adapter Charger 293204 001 293203 001 Carrying cases Top load leather cases 325817 001 and 325817 002 Top load nylon cases 325815 001 and 325815 002 Nylon case 325814 001 ...

Page 71: ...for more information on screw specifications and usage 325529 001 Phillips M2 5 3 5 screw Phillips M2 5 3 0 screw Phillips M2 0 5 0 screw Phillips M2 0 4 0 screw Phillips M2 0 3 0 screw silver Phillips M2 0 3 0 screw black Spring loaded Torx T8 M2 0 10 0 screw Torx T8 M2 0 8 0 screw Torx T8 M2 0 6 0 screw Torx T8 M2 0 4 0 screw Torx T5 M2 5 4 5 screw 4 0 mm socket M2 0 10 0 alignment pin M2 0 4 0 ...

Page 72: ...tial information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Torx T8 screwdriver Torx T5 screwdriver Phillips P0 screwdriver Flat bladed tool 5 0 mm socket 4 0 mm socket ...

Page 73: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way tha...

Page 74: ...ette or disc is not in the drive Ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces that have at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive a CD ROM drive or a diskette drive p...

Page 75: ...e exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal life cycle However the device might function normally for a while and then degrade in the internal layers reducing its life expectancy 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport...

Page 76: ...ation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep t...

Page 77: ... provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors connect a wrist strap with alligator clips When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot st...

Page 78: ...soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Table 4 1 shows how humidity affects t...

Page 79: ...f bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A Product can be degraded by as little as 700 volts Table 4 2 Static Shielding Materials Ma...

Page 80: ...s are removed during disassembly There are 57 screws alignment pins and standoffs in 14 different sizes that must be removed replaced and or loosened when servicing the notebook Make special note of each screw size and location during removal and replacement Refer to Appendix C Screw Listing for detailed information on screw sizes locations and usage ...

Page 81: ...uide Removal and Replacement Procedures 5 1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the notebook Serial Number Location ...

Page 82: ...oved 5 3 Preparing the notebook for disassembly Battery pack 0 Hard drive 1 Hard drive bezel 6 screws 2 alignment pins 5 4 Notebook feet 0 5 5 Memory module 1 loosened 5 6 Mini PCI communications board 1 loosened 5 7 LED switch cover 2 5 8 Keyboard 1 5 9 TPM security module 1 5 10 Smart Card reader 0 5 11 Fan 3 5 12 Heat sink 2 loosened 4 removed 5 13 Processor 0 5 14 Display assembly 4 5 15 Top c...

Page 83: ...t it down through the operating system 2 Disconnect all external devices connected to the notebook 3 Disconnect the power cord 4 Remove the battery pack 5 Remove the battery pack by following these steps a Turn the notebook upside down with the rear facing you 5 19 Speaker microphone 2 5 20 Switch board 2 5 21 System board 5 screws 2 standoffs 5 22 Modem board 2 Table 5 1 Disassembly Sequence Char...

Page 84: ...d the battery release latch 1 to the right The front edge of the battery pack releases from the notebook c Lift the front edge of the battery pack up and swing it away from you 2 d Remove the battery pack Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 85: ... 1 that secures the hard drive to the notebook c Separate the hard drive bezel 2 d Use the bezel to slide the hard drive away from the notebook 3 to unseat the hard drive connector from the system board e Remove the hard drive Removing the Hard Drive Reverse the above procedure to install the hard drive Hard Drive Spare Part Number Information 80 GB 60 GB 40 GB 30 GB 345632 001 325524 001 325523 0...

Page 86: ...the hard drive bezel can result in loss of information and damage to the hard drive bezel and hard drive and loss of information The hard drive bezel is included with the hard drive and also in the Miscellaneous Plastics Kit spare part number 325528 001 a Use a flat bladed tool to press down on the tabs 1 on the hard drive lower bezel b Remove the lower bezel 2 from the hard drive upper bezel Remo...

Page 87: ... Remove the two Torx T5 M2 5 4 5 screws 1 and the two PM2 5 3 5 screws 2 that secure the hard drive to the hard drive frame d Use a 4 0 mm socket to remove the two M2 0 10 0 alignment pins 3 from the back of the hard drive Removing the Hard Drive from the Hard Drive Frame ...

Page 88: ...nance and Service Guide 5 9 e Remove the hard drive from the frame f Remove the two PM2 0 3 0 screws 1 that secure the hard drive upper bezel to the hard drive frame g Remove the upper bezel from the frame 2 Removing the Hard Drive Upper Bezel ...

Page 89: ...edures 5 4 Notebook Feet The notebook feet are adhesive backed rubber pads The notebook feet are included in the Miscellaneous Plastics Kit spare part number 325528 001 The notebook feet attach to the base enclosure as illustrated below Replacing the Notebook Feet ...

Page 90: ...e and Service Guide 5 11 5 5 Memory Module 1 Prepare the notebook for disassembly Section 5 3 2 Turn the notebook upside down with the front facing toward you Memory Modules Spare Part Number Information 512 MB DDR 256 MB DDR 280875 001 280874 001 ...

Page 91: ... secures the memory expansion compartment cover to the notebook 4 Lift the rear edge of the cover up and swing it toward you 2 5 Remove the cover The memory expansion compartment cover is included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Memory Expansion Compartment Cover ...

Page 92: ...ide 5 13 6 Spread the retaining tabs 1 that secure the memory module to the socket The board rises up at a 45 degree angle 7 Pull the board away from the socket at a 45 degree angle 2 Removing a Memory Module Reverse the above procedure to install a memory module ...

Page 93: ...CI Communications Board 1 Prepare the notebook for disassembly Section 5 3 2 Turn the notebook upside down with the front facing toward you Mini PCI Communications Boards Spare Part Number Information 802 11a b g wireless LAN board 802 11b g wireless LAN board 333782 001 333781 001 ...

Page 94: ...ebook models equipped with a 5 GHz wireless communications device is secured by an M2 0 4 0 security screw This screw can be removed only by using a special security driver 4 Lift the rear edge of the cover up and swing it toward you2 5 Remove the cover The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Mini PCI Compartment Cover ...

Page 95: ...eplacement Procedures 6 Disconnect the 2 antenna cables from the Mini PCI communications board Note that the longer cable 1 connects to the left socket and the shorter cable 2 connects to the right socket Disconnecting a Mini PCI Communications Board ...

Page 96: ...taining tabs 1 that secure the Mini PCI communications board to the socket The board rises up at a 45 degree angle 8 Pull the board away from the socket at a 45 degree angle 2 Removing a Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board ...

Page 97: ...e the notebook for disassembly Section 5 3 2 Turn the notebook upside down with the rear panel facing you 3 Remove the two T8M2 0 8 0 screws that secure the LED switch cover to the notebook Removing the LED Switch Cover Screws LED Switch Cover Spare Part Number Information LED switch cover 325512 001 ...

Page 98: ...Maintenance and Service Guide 5 19 4 Turn the notebook right side up with the front facing toward you 5 Open the notebook as far as it will open 6 Press down on the esc key 1 to reveal the notch 2 in the left side of the LED switch cover ...

Page 99: ... the notch and lift the left side of the LED switch cover 8 After the left side of the LED switch cover has disengaged from the notebook swing the LED switch cover up and to the right 9 Remove the LED switch cover Removing the LED Switch Cover Reverse the above procedure to install the LED switch cover ...

Page 100: ...325530 081 325530 021 325530 051 325530 121 325530 041 325530 151 325530AC1 325530 211 325530DDd1 325530Dd61 325530 002 325530 BB1 325530 061 325530 291 325530 AD1 Latin America The Netherlands Norway People s Republic of China Poland Portugal Russia Saudi Arabia Slovakia Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States 325530 161 325530 331 325530 091 325530 AA1 325530...

Page 101: ...Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Close the notebook and turn it upside down with the rear panel facing toward you 4 Remove the T8M2 0 8 0 screw that secures the keyboard to the notebook Removing the Keyboard Screw ...

Page 102: ... facing toward you 6 Open the notebook as far as it will open 7 Lift the rear edge of the keyboard 1 8 Slide the keyboard toward the display 2 until the notches on the front edge of the keyboard clear the top cover 9 Swing the front edge of the keyboard up and back 3 until it rests on the display Releasing the Keyboard ...

Page 103: ...ch the pointing stick cable is attached and disconnect the pointing stick cable 2 from the system board 11 Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the keyboard cable 4 from the system board Removing the Keyboard 12 Remove the keyboard Reverse the above procedure to install the keyboard ...

Page 104: ...w these steps to remove a memory module from the internal memory expansion socket 1 Spread the retaining tabs 1 that secure the memory module to the socket The board rises up at a 45 degree angle 2 Pull the board away from the socket at a 45 degree angle 2 Removing an Internal Memory Module Reverse the above procedure to install the internal memory module ...

Page 105: ... 3 Remove the keyboard Section 5 8 4 Remove the PM1 5x3 0 screw 1 that secures the TPM security module to the system board 5 Using a flat tool disconnect and lift the TPM security module 2 from the system board Removing the TPM security module Reverse the above procedure to install the TPM security module TPM Security Module Spare Part Number Information TPM security module 345856 001 ...

Page 106: ...d Section 5 8 4 Using a flat tool press the Smart Card Reader release switch to the right to eject the Smart Card Reader and bezel from the PC Card slot Ejecting the Smart Card Reader To install the Smart Card Reader reverse steps 1 2 and 3 and then insert the Smart Card Reader with bezel in the PC Card slot Smart Card Reader Spare Part Number Information Smart Card Reader 335942 001 Smart Card 33...

Page 107: ... and Replacement Procedures 5 11 Fan 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 Fan Spare Part Number Information Fan 291266 001 Fan with heath sink 325520 001 ...

Page 108: ...k 6 Remove the fan making sure the fan cable clears the screw next to the cable clip 3 Removing the Fan Reverse the above procedure to install the fan ÄCAUTION When installing the fan in the heat sink make sure the fan cable is not crimped by the screw next to the cable clip If the cable is crimped and damaged the fan will not cool the notebook internal components which could result in damage ...

Page 109: ...placement Procedures 5 12 Heat Sink 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 Heat Sink Spare Part Number Information Heat sink includes fan 325520 001 Fan 291266 001 ...

Page 110: ...uide 5 31 4 Disconnect the fan cable 1 from the system board 5 Loosen the two spring loaded T8 M2 0 10 0 screws 2 that secure the heat sink to the base enclosure 6 Fold back the insulator material 3 to expose the heat sink screws 4 Removing the Heat Sink Screws ...

Page 111: ...Removal and Replacement Procedures 7 Remove that the four T8 M2 0 4 0 heat sink screws in the 1 2 3 4 sequence stamped on the heat sink Heat Sink Screw Removal and Installation Sequence Use the same sequence when installing the heat sink ...

Page 112: ...placement Procedures Maintenance and Service Guide 5 33 8 Lift the front edge of the heat sink 1 until it clears the base enclosure 9 Slide the heat sink toward you at an angle 2 and remove it Removing the Heat Sink ...

Page 113: ... sink is removed any thermal grease residue should be carefully cleaned from the heat sink 1 and processor surfaces 2 and new thermal grease should be applied to both surfaces Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink ...

Page 114: ...3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 4 Remove the heat sink and fan Section 5 12 Processor Spare Part Number Information Intel Pentium M 1 7 GHz Intel Pentium M 1 6 GHz Intel Pentium M 1 5 GHz Intel Pentium M 1 4 GHz Intel Pentium M 1 3 GHz 340165 001 319777 001 319776 001 319775 001 319774 001 ...

Page 115: ...nd Service Guide Removal and Replacement Procedures 5 Use a flat bladed tool to turn the processor locking screw one quarter turn counterclockwise 1 6 Lift the processor straight up 2 and remove it Removing the Processor ...

Page 116: ...rocedures Maintenance and Service Guide 5 37 Note that the gold triangle should be in the lower right corner when installing the processor Correctly Installing the Processor Reverse the above procedure to install the processor ...

Page 117: ...or disassembly Section 5 3 2 Disconnect the antenna cables from the Mini PCI communications board Refer to Section 5 6 for instructions 3 Remove the LED switch cover Section 5 7 4 Remove the keyboard Section 5 8 Display Assembly Spare Part Number Information 12 1 inch TFT XGA with wireless device antennae 325509 001 ...

Page 118: ...otebook and position the notebook so the rear panel faces toward you 6 Remove the two T8M2 0 8 0 screws that secure the hinge covers to the notebook Removing the Display Assembly Screws 7 Position the notebook so the front faces toward you and open the notebook as far as it will open ...

Page 119: ...d Replacement Procedures 8 Remove the display hinge covers by inserting a flat bladed tool under the covers and lifting them up The hinge covers are included in the Miscellaneous Plastics Kit spare part number 325528 001 Removing the Hinge Covers ...

Page 120: ...Removal and Replacement Procedures Maintenance and Service Guide 5 41 9 Remove the wireless antenna cables 1 and 2 from the routing channel in the top cover 3 Removing the Antenna Cables ...

Page 121: ...eo cables 2 from the system board 11 Remove the two T8M2 0 8 0 screws 3 that secure the display assembly to the base enclosure Disconnecting the Display Cables and Removing the Display Assembly Screws 12 Lift the display assembly straight up and remove it Reverse the above procedure to install the display assembly ...

Page 122: ...moved from the defective top cover and installed in the replacement top cover Refer to Section 5 16 Bluetooth Wireless Device for instructions on replacing a Bluetooth wireless device 1 Prepare the notebook for disassembly Section 5 3 2 Remove the LED switch cover Section 5 7 3 Remove the keyboard Section 5 8 4 Remove the display assembly Section 5 14 Top Cover Spare Part Number Information Top co...

Page 123: ...nt Procedures 5 Turn the notebook upside down with the rear panel facing toward you 6 Remove the following screws Four T8M2 0 4 0 screws 1 in the battery bay One T8M2 0 4 0 screw 2 in the hard drive bay Eight T8M2 0 8 0 screws 3 Removing the Top Cover Screws ...

Page 124: ...cing toward you 8 If present disconnect the Bluetooth wireless device cable 1 from the system board 9 Disconnect the RTC battery cable 2 from the system board 10 Release the ZIF connector 3 to which the TouchPad cable is connected and disconnect the TouchPad cable 4 from the system board Disconnecting the Top Cover Cables ...

Page 125: ...er until it disengages from the base enclosure 12 Slide the top cover to the right 2 until the speaker and microphone cables are exposed 13 Disconnect the speaker 3 and microphone 4 cables from the system board 14 Remove the top cover Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 126: ...or disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 14 Top cover Section 5 15 2 Turn the top cover upside down with the TouchPad facing toward you Bluetooth Wireless Device Spare Part Number Information Bluetooth wireless device 333605 001 ...

Page 127: ...ent Procedures 3 Remove the Bluetooth wireless device 1 from the slot in the top cover and device cable from the routing channels 2 in the top cover Removing the Bluetooth Wireless Device Reverse the above procedure to install the Bluetooth wireless device ...

Page 128: ...or disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 14 Top cover Section 5 15 TouchPad Spare Part Number Information TouchPad with cable and bracket 325513 001 TouchPad included in the Miscellaneous Plastics Kit 325528 001 ...

Page 129: ...ice Guide Removal and Replacement Procedures 2 Turn the top cover upside down with the TouchPad facing toward you 3 Remove the two PM2 0 4 0 screws that secure the TouchPad bracket to the top cover Removing the TouchPad Screws ...

Page 130: ...l and Replacement Procedures Maintenance and Service Guide 5 51 4 Lift the left side of the bracket 1 until it rests at an angle 5 Slide the bracket to the right 2 and remove it Removing the TouchPad Bracket ...

Page 131: ...ent Procedures 6 Release the ZIF connector 1 to which the TouchPad cable is attached and disconnect the cable 1 from the TouchPad board 7 Lift the TouchPad straight up and remove it 3 Removing the TouchPad Reverse the above procedure to install the TouchPad ...

Page 132: ...e part number 325510 001 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 14 Top cover Section 5 15 2 Turn the top cover upside down with the TouchPad facing toward you 3 Slide the RTC battery out of the bracket in the top cover Removing the RTC Battery Reverse the above procedure to ...

Page 133: ...otebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 14 Top cover Section 5 15 2 Turn the top cover upside down with the TouchPad facing toward you 3 Remove the two PM2 0 4 0 screws 1 that secure the speaker microphone to the top cover 4 Remove the speaker microphone 2 from the top cover Removing the Sp...

Page 134: ... 20 Switch Board 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Display assembly Section 5 14 Top cover Section 5 15 Switch Board Spare Part Number Information Switch board 325515 001 ...

Page 135: ...emove the two PM2 0 3 0 screws 1 that secure the switch board to the system board 3 Lift up on the middle of the switch board 2 to disconnect it from the system board 4 Remove the switch board Removing the Switch Board Reverse the above procedure to install the switch board ...

Page 136: ...ard Memory modules Section 5 5 Mini PCI communications board Section 5 6 Processor Section 5 13 Modem and modem cable Section 5 22 1 Prepare the notebook for disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Heat sink and fan Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Switch board Section 5 20 System Board Spare Par...

Page 137: ...T8M2 0 6 0 screws 1 from the rear panel One T8M2 0 4 0 screw 2 in the upper right corner of the system board One T8M2 0 4 0 screw 3 in front of the hard drive bay One T8M2 0 4 0 screw 4 in the lower left corner of the system board 4 Use a 5 0 mm socket to remove the two M2 0 9 0 standoffs 5 that secure the system board to the base enclosure Removing the System Board Screws ...

Page 138: ...rounds the RJ 11 and RJ 45 connectors to the base enclosure 6 Lift the left side of the system board 2 until the battery connector 3 clears the base enclosure 7 Slide the system board away from the base enclosure at an angle 4 Removing the System Board Reverse the above procedure to install the system board ...

Page 139: ...or disassembly Section 5 3 and remove the following components LED switch cover Section 5 7 Keyboard Section 5 8 Heat sink and fan Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Switch board Section 5 20 System board Section 5 21 Modem Board Spare Part Number Information Modem board 325521 001 ...

Page 140: ...m board 5 Lift the rear edge of the modem board 3 to disconnect it from the system board 6 Remove the modem board 7 If the modem board cable must be replaced remove the tape 4 that secures the cable to the system board and disconnect the cable 5 from the system board The modem cable is included with the modem board and is also included in the Miscellaneous Plastics Kit spare part number 325528 001...

Page 141: ...n Weight varies by configuration 1 58 kg 3 5 lbs Stand alone power requirements Nominal operating voltage Maximum operating power Peak operating power Power in Standby mode Power in Hibernation mode 14 8 V dc 40 0 W 50 0 W 800 mW 100 mW Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 20 C to 60 C 32 F to 95 F 41 F to 95 F 4 F...

Page 142: ... 15 to 3 048 m 15 to 12 192 m 50 to 10 000 ft 50 to 40 000 ft Shock Operating Nonoperating 50 g 2 ms half sine 175 g 2 ms half sine Vibration Operating Nonoperating 0 75 g zero to peak 10 to 500 Hz 0 5 oct min sweep rate 1 50 g zero to peak 10 to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The notebook operates well within this rang...

Page 143: ...12 1 in Number of colors up to 16 8 million Contrast ratio 125 1 Refresh rate 60 Hz Brightness 130 nit typical AC only 115 nit minimum 70 nit on battery Pixel resolution Pitch Format Configuration 0 264 0 264 mm 1024 768 RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 4 00 W Viewing angle 35 horizontal 15 35 vertical typical ...

Page 144: ...MB sec ATA 100 MB sec ATA Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks2 117 210 240 78 140 160 58 605 120 Disk rotational speed 5400 rpm 5400 rpm 4200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 1 1 GB 1 073 741 824 bytes 2 Actual drive specificati...

Page 145: ...ximum transient 90 to 264 V ac auto switching 1 6 A RMS 47 to 63 Hx AC 4 50 kV Table 6 5 6 Cell Primary Li ion Battery Pack Dimensions Height Width Depth Weight 2 3 cm 6 3 cm 20 7 cm 281 g 0 90 in 2 48 in 8 15 in 0 62 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 96 aH 40 wH Temperature Operating Nonoperating 5 C to 45 C 20 C to 60 C 41 F to 113 F 4 F to 104 F ...

Page 146: ...i ion Battery Pack Dimensions Height Width Depth Weight 2 3 cm 6 3 cm 20 7 cm 306 g 0 90 in 2 48 in 8 15 in 0 67 lb Energy Voltage Amp hour capacity Watt hour capacity 11 1 V 3 96 aH 40 wH Temperature Operating Nonoperating 5 C to 45 C 20 C to 60 C 41 F to 113 F 4 F to 104 F ...

Page 147: ...A0 Available for audio DMA1 Entertainment audio default alternate DMA0 DMA3 none DMA2 Diskette drive DMA3 ECP parallel port LPT1 default alternate DMA0 none DMA4 DMA controller cascading not available DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 148: ... port IRQ8 RTC IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse IRQ13 Coprocessor not available to any peripheral IRQ14 IDE interface hard drive and optical drive IRQ15 System use PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Default configuration audio possible configurat...

Page 149: ...controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 150: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 Joystick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 9 System I O Addresses Continued ...

Page 151: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 9 Sy...

Page 152: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 153: ...Maintenance and Service Guide A 1 A Connector Pin Assignments Table A 1 RJ 45 Network Interface Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 154: ...d Service Guide Connector Pin Assignments Table A 2 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Table A 3 Universal Serial Bus Pin Signal Pin Signal 1 5 V dc 3 Data 2 Data 4 Ground ...

Page 155: ...Connector Pin Assignments Maintenance and Service Guide A 3 Table A 4 S Video Pin Signal Pin Signal 1 Ground Y 3 Y Luminance Intensity 2 Ground C 4 C Chrominance Color ...

Page 156: ...le A 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 V dc 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 157: ...Connector Pin Assignments Maintenance and Service Guide A 5 Table A 6 Stereo Speaker Headphone Pin Signal Pin Signal 1 Audio out 2 Ground Table A 7 Microphone Pin Signal Pin Signal 1 Audio in 2 Ground ...

Page 158: ...Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 00 feet and a maximum of 2 0 m 6 50 feet All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set must have a minimum current capacity of 10 amps and a n...

Page 159: ...ductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 ...

Page 160: ... SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a ...

Page 161: ...e C 1 C Screw Listing This appendix provides specification and reference information for the screws used in the notebook All screws listed in this appendix are available in the Miscellaneous Screw Kit spare part number 325529 001 ...

Page 162: ...crew Listing Phillips M2 5 3 0 Screw Location Table C 1 Phillips PM2 5 3 0 Screw Color Qty Length Thread Head Width Black 1 3 0 mm 2 5 mm 5 0 mm Where used 1 screw that secures the hard drive to the notebook documented in Section 5 3 mm ...

Page 163: ...nce and Service Guide C 3 Table C 2 Torx T5 M2 5 4 5 Screw Color Qty Length Thread Head Width Silver 2 4 5 mm 2 5 mm 5 0 mm Where used 2 screws that secure the hard drive to the hard drive frame documented in Section 5 3 mm ...

Page 164: ...rx T5 M2 5 4 5 and Phillips M2 5 3 5 Screw Locations Table C 3 Phillips PM2 5 3 5 Screw Color Qty Length Thread Head Width Silver 2 3 5 mm 2 5 mm 4 5 mm Where used 2 screws that secure the hard drive to the hard drive frame documented in Section 5 3 mm ...

Page 165: ...ket M2 0 10 0 Alignment Pin Locations Table C 4 4 0 mm Socket M2 0 10 0 Alignment Pin Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 4 0 mm Where used 2 alignment pins that secure the hard drive to the hard drive frame documented in Section 5 3 mm ...

Page 166: ...hillips PM2 0 3 0 Screw Locations Table C 5 Black Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Black 2 3 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the hard drive upper bezel to the hard drive frame documented in Section 5 3 mm ...

Page 167: ...ps PM2 0 4 0 Screw Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 5 0 mm Where used 1 One screw that secures the memory expansion compartment cover to the notebook documented in Section 5 5 2 One screw that secures the Mini PCI compartment cover to the notebook documented in Section 5 6 mm ...

Page 168: ...isting Phillips PM2 0 4 0 Screw Locations Table C 6 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the TouchPad to the top cover documented in Section 5 17 mm ...

Page 169: ...9 Phillips PM2 0 4 0 Screw Locations Table C 6 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 6 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the speaker microphone to the top cover documented in Section 5 19 mm ...

Page 170: ...ew Listing Phillips PM2 0 3 0 Screw Locations Table C 7 Silver Phillips PM2 0 3 0 Screw Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used 3 screws that secure the fan to the heat sink documented in Section 5 12 mm ...

Page 171: ...Phillips PM2 0 3 0 Screw Locations Table C 7 Silver Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the switch board to the system board documented in Section 5 20 mm ...

Page 172: ...Phillips PM2 0 3 0 Screw Locations Table C 7 Silver Phillips PM2 0 3 0 Screw Continued Color Qty Length Thread Head Width Silver 7 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the switch board to the system board documented in Section 5 20 mm ...

Page 173: ...s Table C 8 Torx T8 M2 0 8 0 Screw Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used 1 Two screws that secure the LED switch cover to the notebook documented in Section 5 7 2 One screw that secures the keyboard to the notebook documented in Section 5 8 mm ...

Page 174: ...ing Torx T8 M2 0 8 0 Screw Locations Table C 8 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display hinge covers to the notebook documented in Section 5 14 mm ...

Page 175: ... C 15 Torx T8 M2 0 8 0 Screw Locations Table C 8 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display assembly to the notebook documented in Section 5 14 mm ...

Page 176: ... Listing Torx T8 M2 0 8 0 Screw Locations Table C 8 Torx T8 M2 0 8 0 Screw Continued Color Qty Length Thread Head Width Black 15 8 0 mm 2 0 mm 4 5 mm Where used 8 screws that secure the top cover to the notebook documented in Section 5 15 mm ...

Page 177: ... 10 0 Screw Locations Table C 9 Spring Loaded Torx T8 M2 0 10 0 Screw Color Qty Length Thread Head Width Silver 2 10 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the heat sink to the notebook documented in Section 5 12 screws and springs secured to heat sink by c clip mm ...

Page 178: ...Screw Listing Torx T8 M2 0 4 0 Screw Locations Table C 10 Torx T8 M2 0 4 0 Screw Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the heat sink to the notebook documented in Section 5 12 mm ...

Page 179: ...ide C 19 Torx T8 M2 0 4 0 Screw Locations Table C 10 Torx T8 M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used 5 screws that secure the top cover to the notebook documented in Section 5 15 mm ...

Page 180: ...isting Torx T8 M2 0 4 0 Screw Locations Table C 10 Torx T8 M2 0 4 0 Screw Continued Color Qty Length Thread Head Width Black 12 4 0 mm 2 0 mm 4 5 mm Where used 3 screws that secure the system board to the notebook documented in Section 5 21 mm ...

Page 181: ...e Guide C 21 Torx T8 M2 0 6 0 Screw Locations Table C 11 Torx T8 M2 0 6 0 Screw Color Qty Length Thread Head Width Black 2 6 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the system board to the notebook documented in Section 5 21 mm ...

Page 182: ...ng 5 0 mm Socket M2 0 9 0 Standoff Locations Table C 11 Torx T8 M2 0 6 0 Screw Color Qty Length Thread Head Width Silver 2 9 0 mm 2 0 mm 5 0 mm Where used 2 standoffs that secure the system board to the base enclosure documented in Section 5 21 mm ...

Page 183: ...ide C 23 Phillips PM1 5 3 0 Screw Location Table C 13 Phillips PM1 5 3 0 Screw Color Qty Length Thread Head Width Silver 1 3 0 mm 1 5 mm 3 0 mm Where used 1 screw that secures the security card to the system board documented in Section 5 9 mm ...

Page 184: ...part number 3 8 battery bay 1 20 battery light 1 11 battery pack removal 5 4 spare part number 3 8 5 4 battery release latch 1 20 battery specifications 6 5 6 6 Bluetooth wireless device removal 5 47 spare part number 3 6 5 47 Bluetooth wireless device cable disconnecting 5 45 bottom components 1 18 C cables service considerations 4 2 caps lock key 1 14 caps lock light 1 17 carrying case spare par...

Page 185: ...configuration information 2 7 test information 2 8 Diagnostics for Windows 2 2 2 7 disassembly sequence chart 5 3 diskette drive spare part number 3 12 diskette drive OS loading problems 2 23 display assembly removal 5 38 spare part number 3 3 5 38 specifications 6 3 display cables disconnecting 5 42 display hinge cover removal 5 40 display lid switch 1 16 display release latch 1 11 DMA specificat...

Page 186: ...ress specifications 6 9 illustrated parts catalog 3 1 infrared port 1 13 intake vent 1 19 internal keypad 1 15 interrupt specifications 6 8 ISDN device 1 19 K keyboard components 1 14 removal 5 21 spare part numbers 3 5 5 21 troubleshooting 2 28 L LED switch cover removal 5 18 spare part number 3 3 5 18 left side components 1 12 M mass storage devices 3 11 memory expansion board removal 5 11 5 25 ...

Page 187: ...gnment A 1 network troubleshooting 2 30 nonfunctioning device troubleshooting 2 18 2 27 notebook specifications 6 1 num lock key 1 14 num lock light 1 16 O operating system loading troubleshooting 2 19 optical drive spare part numbers 3 12 P packing precautions 4 4 parts catalog 3 1 password clearing 1 9 PC Card eject button 1 13 PC Card slot 1 13 plastic parts 4 2 pointing device troubleshooting ...

Page 188: ... light 1 17 Secure Digital SD slot 1 13 security cable slot 1 11 serial number 3 1 5 2 service considerations 4 2 Smart Card Reader 1 13 5 27 speaker 1 13 speaker cable disconnecting 5 46 speaker jack pin assignments A 5 speaker microphone removal 5 54 specifications AC adapter 6 5 battery 6 5 6 6 display 6 3 DMA 6 7 hard drive 6 4 I O addresses 6 9 interrupts 6 8 memory map 6 12 notebook 6 1 stat...

Page 189: ...carrier spare part number 3 14 travel battery connector 1 19 troubleshooting audio 2 25 Computer Setup 2 2 Diagnostics for Windows 2 7 flowcharts 2 10 keyboard 2 28 modem 2 30 network 2 30 nonfunctioning device 2 18 2 27 operating system loading 2 19 overview 2 1 pointing device 2 29 port replicator 2 18 power 2 12 video 2 16 U Universal Serial Bus USB connector location 1 13 pin assignments A 2 U...

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HP Compaq nc4000 - Notebook PC, Maintenance And Service Manual

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Summary of Contents for nc4000 - Notebook PC

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