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Maintenance and Service Guide
Troubleshooting
Obtaining, Saving, or Printing Diagnostic
Test Information
1. Access Diagnostics for Windows by selecting
Start >
Settings > Control Panel > Diagnostics for Windows.
2. Select the
Test
tab.
3. In the scroll box, select the category or device you want
to test.
4. Select a test type:
❏
Quick Test
—Runs a quick, general test on each device
in a selected category.
❏
Complete Test
—Performs maximum testing on each
device in a selected category.
❏
Custom Test
—Performs maximum testing on a selected
device.
◆
To run all tests for your selected device, select the
Check All
button.
◆
To run only the tests you select, select the
Uncheck All
button, then select the check box for
each test you want to run.
5. Select a test mode:
❏
Interactive Mode
—Provides maximum control over the
testing process. You determine whether the test was
passed or failed. You might be prompted to insert or
remove devices.
❏
Unattended Mode
—Does not display prompts. If errors
are found, they are displayed when testing is complete.