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Hotsy EP  •  8.914-444.0  •  Rev. 07/13

11

 PRESSURE 

W

ASHER  

T

roub

leshooting  Guide

TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

SOLUTION

PUMP RUNNING
NORMALLY BUT 
PRESSURE LOW ON 
INSTALLATION 

Pump sucking air

Check water supply and possibility of air seepage.

Check valves sticking

Check and clean or replace if necessary.

Unloader valve seat faulty

Check and replace if necessary.

Nozzle incorrectly sized

Check and replace if necessary.

Worn piston packing

Check and replace if necessary.

FLUCTUATING 
PRESSURE

Valves worn

Check and replace if necessary.

Blockage in valve

Check and replace if necessary.

Pump sucking air

Check water supply connections.

Worn piston packing

Check and replace if necessary.

Insuffi cient water

Check fi lter and hose for breakage.

PRESSURE LOW AFTER 
PERIOD OF NORMAL 
USE

Nozzle worn

Check and replace if necessary.

Suction or delivery valves worn

Check and replace if necessary.

Suction or delivery lines blocked

Check and clean if necessary.

Unloader valve seat worn

Check and replace if  necessary.

Worn piston packing

Check and replace if necessary.

Water temperature excessive

Reduce to below 160

F.

PUMP NOISY

Air in suction line

Check water supply and connections on suction 
line.

Broken or weak suction or delivery 
valve spring

Check and replace if necessary.

Foreign matter in valves

Check and clean if necessary.

Worn bearings

Check and replace if necessary.

Excessive temperature of water

Reduce to below 160

F.

PRESENCE OF WATER 
IN PUMP OIL

Oil seal worn

Check and replace if necessary.

High humidity in air

Check and replace if necessary.

Piston packing worn

Check and replace if necessary.

WATER DRIPPING FROM 
UNDER PUMP

Piston packing worn

Check and replace if necessary.

O-ring plunger retainer worn

Check and replace if necessary.

WATER DRIPPING FROM 
PUMP PROTECTOR

Water supply pressure too high (over 
90 PSI)

Lower water supply pressure using a regulator.

Spray gun is in the off position for over 
5 minutes

Turn machine off if not in use for over 1-2 minutes.

OIL DRIPPING

Oil seal worn

Check and replace if necessary.

EXCESSIVE VIBRATION 
IN HIGH PRESSURE 
HOSE

Irregular functioning of the pump 
valves

Check and replace if necessary.

MOTOR DOES NOT 
START WHEN SWITCHED 
ON

Plug not well connected or lack of 
power supply

Check plug, cable and switch.

WHEN SWITCHING ON 
THE MACHINE, MOTOR 
HUMS BUT DOES NOT 
RUN

Main voltage is insuffi cient, lower than 
the minimum required

Check to make sure main power supply is ad-
equate.

The pump is stuck or frozen

Check by turning the motor manually.

MOTOR STOPS

Tripped thermal overload due to over-
heating

Check that main voltage corresponds to the speci-
fi cations. Wait a few minutes before turning on the 
machine again by resetting the GFCI cord.

Summary of Contents for EP-2010

Page 1: ...OPERATOR S MANUAL For technical assistance or the dealer nearest you consult our web page at www hotsy com EP 2010 EP 3010 EP 3015 EP 3520 EP 8 914 444 0 ...

Page 2: ...P 8 914 444 0 Rev 07 13 Important Safety Information 4 5 Component Identification 6 Assembly Instructions 7 Operating Instructions 8 Applying Detergent and General Operating Techniques 9 Shut Down and Clean Up 10 Storage 10 Troubleshooting 11 Preventative Maintenance 12 Oil Change Record 12 Exploded View 13 Exploded View Parts List 14 15 UU1 Unloader Exploded View and Parts List 16 Specifications ...

Page 3: ...n plumber utility company or the selling distributor for specific details If your machine is rated 250 volts or less single phase will be provided with a ground fault circuit interrupter GFCI If rated more than 250 volts or more than single phase this product should only be connected to a power supply receptacle protected by a GFCI DANGER Improper connection of the equipment grounding conductor ca...

Page 4: ... WARNING Protect machine from freezing 13 To keep machine in best operating conditions it is important you protect machine from freezing Failure to protect machine from freezing could cause malfunction of the machine and result in death serious bodily injury and or property damage Fol low storage instructions specified in this manual 14 Inlet water must be clean fresh water and no hotter then 90 F...

Page 5: ...le and the other end to spray gun Pump Protector Cycles fresh cool water through pump when recirculating water reaches 140 F GFCI Ground fault circuit interrupter trips when voltage leaks to ground Note If trigger on spray gun is released for more than 1 2 minutes water will leak from valve Warm water will discharge from pump protector onto floor This system prevents internal pump dam age Spray Gu...

Page 6: ... to make sure it is seated properly STEP 8 Connect the high pres sure hose to the pumps discharge nipple Push coupler collar forward until secure STEP 5 Attach nozzle extension to spray gun wand Tighten both by hand STEP 6 Pull the spring loaded collar of the wand coupler back to insert your choice of pressure nozzle STEP 9 Connect garden hose to the cold water source ASSEMBLY INSTRUCTIONS STEP 10...

Page 7: ...g the safety latch on the spray gun trigger Safety Latch STEP 3 Connect to appropriate power supply Push reset button on GFCI STEP 4 Turn machine on by turning switch at top of motor On Off Switch The five color coded quick connect nozzles provide a wide array of spray widths from 0 to 40 and are easily accessible when placed in the convenient rubber nozzle holder which is provided on the front of...

Page 8: ...G TIPS Pre rinse cleaning surface with fresh water Place de tergent suction tube directly into cleaning solution and apply to surface at low pressure for best results limit your work area to sections approximately 6 feet square and always apply detergent from bottom to top Allow detergent to remain on surface 1 3 minutes Do not allow detergent to dry on surface If surface appears to be drying simp...

Page 9: ...ressure Pump Water Inlet High Pressure Outlet Safety Latch STORAGE CAUTION Pump Storage CAUTION Always store your pres sure washer in a location where the temperature will not fall below 32 F 0 C The pump in this machine is susceptible to permanent damage if frozen FREEZE DAMAGE IS NOT COVERED B Y WA R RANTY If you must store your pressure washer in a location where the temperature is below 32 F y...

Page 10: ...nd replace if necessary Foreign matter in valves Check and clean if necessary Worn bearings Check and replace if necessary Excessive temperature of water Reduce to below 160o F PRESENCE OF WATER IN PUMP OIL Oil seal worn Check and replace if necessary High humidity in air Check and replace if necessary Piston packing worn Check and replace if necessary WATER DRIPPING FROM UNDER PUMP Piston packing...

Page 11: ...he life of your pressure washer Perform maintenance more often under severe conditions OIL CHANGE RECORD Check pump oil and engine oil level before first use of your new pressure washer Date Oil Changed Month Day Year Estimated Operating Hours Since Last Oil Change Date Oil Changed Month Day Year Estimated Operating Hours Since Last Oil Change MAINTENANCE SCHEDULE Pump Oil Inspect Daily inspect th...

Page 12: ...18 17 16 15 14 65 25 24 23 26 27 10 9 11 32 39 38 37 35 36 8 8 39 39 33 28 29 31 30 42 44 49 53 50 51 52 48 49 48 47 45 46 44 43 59 58 53 56 57 54 31 68 50 52 3 22 21 32 20 2 3 61 5 6 7 5 15 16 17 21 Models 352009A 25 23 24 26 62 27 13 12 9 66 67 34 1 48 55 41 55 41 201009D 301009D 301509A 40 40 68 3 61 40 71 20 63 63 201009D 21 20 60 69 23 24 27 301009D 301509A 25 61 61 14 65 70 64 65 70 61 ...

Page 13: ...2 759 0 Screw 10 32 x 1 2 BHSOC Black 301009D 301509A 352009A 4 15 9 802 450 0 Switch 2 Pos 120V 600V 1 3 PH Bremas 301009D 301509A 352009A 1 16 9 802 478 0 Lid Plastic Carlon E9801 Box 301009D 301509A 352009A 1 ITEM PART NO DESCRIPTION QTY 17 9 802 477 0 Box Plastic Carlon E9801 w o Lid 301009D 301509A 352009A 1 18 9 803 551 0 Screw 5 16 x 3 4 Whiz 352009A 2 9 802 778 0 Nut 5 16 Whiz Loc Flage 2 ...

Page 14: ...16 x 1 3 4 4 54 9 803 097 0 Axle 5 8 x 19 625 Long 1 55 8 718 980 01 Washer 5 16 Flat SAE 4 56 8 719 939 0 Handle Bumper Red 1 57 8 912 065 0 Base CW Direct Red 1 58 9 800 013 0 Label Intend For Indoor Use 1 59 9 800 034 0 Label Clear Lexan 2 1 4 x 4 1 2 1 ITEM PART NO DESCRIPTION QTY 60 9 802 454 0 Switch Assembly 201009D 1 61 9 802 525 0 Locknut 1 2 301009D 2 9 802 526 0 Locknut 3 4 301509A 1 35...

Page 15: ...UNF D 1 15 O Ring 12 ID x 2 CS A D 2 16 O Ring 6 ID X 2 CS A D 1 ITEM PART DESCRIPTION KIT QTY 17 9 149 006 0 Sliding Connector Guide 1 18 O Ring Backup A D 1 6 x 1 45 x 1 68 19 Ball Housing Assy C D 1 20 O Ring 6 75 x 1 78 BN80 A D 1 21 Spring Seat C D 2 22 Plunger Spring B 1 23 8 917 699 0 Banjo Bolt 1 2 Short 1 8 917 700 0 Banjo Bolt 1 2 1 4 NPT Short 1 24 8 917 698 0 Banjo Bolt 3 8 Short 1 25 ...

Page 16: ...p n Part Model Part Hp Part EP 201009D 2 0 1000 3 5 8 739 107 0 8 904 724 0 HE2020S 9 175 018 0 1 1 2 9 804 516 0 EP 301009D 3 0 1000 5 5 8 739 107 0 8 904 727 0 HE2825S 9 175 018 0 2 9 804 517 0 EP 301509A 3 0 1500 4 5 8 739 107 0 8 904 727 0 HE2825S 9 175 018 0 3 8 715 090 0 EP 352009A 3 5 2000 5 0 8 739 107 0 8 750 747 0 HHC456R 2 9 175 018 0 5 8 751 366 0 ...

Page 17: ... 1 9 803 938 0 Crankcase 1 2 9 804 586 0 Plunger Oil Seal 3 3 See Kit Below O Ring Ø 1 78 x 28 30 3 4 See Kit Below Pressure Ring 15mm 3 See Kit Below Pressure Ring 18mm 3 5 See Kit Below U Seal dia 15mm 6 See Kit Below U Seal dia 18mm 6 6 See Kit Below Intermediate Ring 15mm 6 See Kit Below Intermediate Ring 18mm 6 7 See Kit Below U Seal 15mm 3 See Kit Below U Seal 18mm 3 8 9 802 926 0 Brass Plug...

Page 18: ... 48 8 933 020 0 Connecting Rod Screw 6 49 9 803 969 0 O Ring Ø2 62 x 107 62 1 50 9 803 968 0 Crankcase Cover 1 51 9 803 197 0 Gasket 1 52 9 803 202 0 Sight Glass 1 REPAIR KIT NUMBER 8 725 354 0 8 725 356 0 8 725 355 0 8 725 357 0 9 803 934 0 9 803 935 0 9 803 936 0 9 803 937 0 KIT DESCRIP TION Plunger Seal 15mm 2020F 1 2825F 1 3525F 1 Plunger Seal 18mm 2020S 1 2825S 1 Complete Seal Packing 15mm 20...

Page 19: ...9 802 925 0 Plug 3 8 2 23 9 802 939 0 Screw Hex 8mm X 18mm 8 24 8 717 210 0 Closed Bearing Housing 1 25 9 803 192 0 O Ring 2 62 X 60 05 2 26 8 933 011 0 Bearing Roller 2 27 8 751 221 0 Crankshaft HH506R 2 1 8 751 220 0 Crankshaft HH456R 2 1 8 751 223 0 Crankshaft HH406R 2 1 8 751 222 0 Crankshaft HH306R 2 1 8 717 063 0 Crankshaft HH466R 2 1 28 9 803 167 0 Key Crankshaft 1 ITEM PART NO DESCRIPTION ...

Page 20: ...8 725 407 0 8 751 238 0 8 717 584 0 8 717 618 0 KIT DESCRIPTION Seal Packing 20 mm 3 Cyl Packing Assy 20 mm Kit Plunger 20 mm Check Valve Plunger Oil Seal ITEM NUMBERS INCLUDED 3 5 7 3 4 5 6 7 33 34 35 36 37 38 11 12 13 2 NUMBER OF CYLINDERS KIT WILL SERVICE 3 1 1 1 3 MT PUMP EXPLODED VIEW PUMP PARTS LIST CONT ...

Page 21: ...ng 1 2 8 739 107 0 Hose 3 8 x 50 1 Wire TUFF Flex 1 3 9 802 223 0 Spray Gun Shut Off 1 4 9 802 220 0 Wand Straight 1 5 Nozzle See Specifications Page ITEM PART NO DESCRIPTION QTY 6 8 712 398 0 Nozzle Brass Soap 1 7 9 802 216 0 Injector Chemical Non Adjust 3 5GPM 083 1 8 6 390 126 0 Clamp Hose 46 54 ST 2 9 9 802 251 0 Tube 1 2 x 1 2 Clear Vinyl 6ft 10 8 707 057 0 Strainer 1 4 Hose Barb Plastic 1 No...

Page 22: ... 6 Transportation to service center field labor charges or freight damage WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE In order to obtain warranty service on items warranted by Hotsy you must return the product to your Authorized Hotsy Distributor freight prepaid with proof of purchase within the applicable warranty period If the product is permanently installed you must notify your Authorized Hots...

Page 23: ... Rev 07 13 Printed in U S A by Hotsy If you need service on your pressure washer contact your local Hotsy dealer or visit www Hotsy com Smart phone users scan the code below to link directly to the Service Request page ...

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