Hoshizaki DCM-230FE, Service Manual

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9. BEFORE CALLING A SERVICE AGENT
If the ice dispenser does not work properly or does not work at all, before calling for service,
check that:
• The power is supplied to the unit.
• The water is turned on.
• The Air Filter is clean.
For further assistance or advice, contact your local Hoshizaki service agent.
10. WARRANTY
Hoshizaki warrants to the original owner/user that all Hoshizaki branded products shall be free
of defects in material and/or workmanship for the duration of the “warranty period”. The
warranty shall be effective for two years from the date of installation in EU countries, but only
one year in other countries.
Hoshizaki’s liability under the terms of the warranty are limited and shall exclude routine
servicing, cleaning, essential maintenance and/or repairs occasioned by misuse and installa-
tions not in accordance with Hoshizaki guidelines.
Warranty repairs should be completed by an approved Hoshizaki dealer or service agency
using genuine Hoshizaki components.
To obtain full details of your warranty and approved service agency, please contact your dealer/
supplier, or the nearest Hoshizaki office. Alternatively, contact Customer Care in the U.K.
U.K. U.S. Japan Asia/Pacific
TEL: (44) 1223-210055 TEL: 1-800-233-1940 TEL: 011-81-562-97-2111 TEL: 81-562-97-2119
FAX: (44) 1223-210056 (770) 487-2331 FAX: 81-562-97-1675
FAX: (770) 487-3360