17
at http://www.horizonhobby.com/content/service-center_
render-service-center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When
calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where
you can be reached during business hours. When sending
product into Horizon, please include your RMA number, a list
of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty
consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact
the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be
serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the
service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service.
Non-warranty service estimates will be billed a minimum
of ½ hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier’s checks,
as well as Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for service, you
are agreeing to Horizon’s Terms and Conditions found on
our website http://www.horizonhobby.com/content/service-
center_render-service-center.
ATTENTION: Horizon service is limited to Product
compliant in the country of use and ownership.
If received, a non-compliant Product will not be
serviced. Further, the sender will be responsible
for arranging return shipment of the un-serviced
Product, through a carrier of the sender’s choice
and at the sender’s expense. Horizon will hold
non-compliant Product for a period of 60 days from
notification, after which it will be discarded.
10/2015
Warranty and Service Contact Information
Country of
Purchase
Horizon Hobby
Contact Information
Address
United States
of America
Horizon Service Center
(Repairs and Repair Requests) servicecenter.horizonhobby.com/RequestForm/
2904 Research Rd.
Champaign, Illinois, 61822
USA
Horizon Product Support
(Product Technical Assistance)
877-504-0233
Sales
800-338-4639
Summary of Contents for Onyx KX80
Page 1: ...ONXC4101 80W AC DC Multi Chemistry Charger KX80...
Page 19: ...19...
