40
EN
list of the included items, and a brief summary of the problem. A copy of your original
sales receipt must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a
LiPo battery, please contact the appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt
verifying the proof-of-purchase date.
Provided warranty conditions have been
met, your Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and
payment will be required without notification or estimate of the expense unless the
expense exceeds 50% of the retail purchase cost. By submitting the item for service
you are agreeing to payment of the service without notification. Service estimates
are available upon request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a minimum of ½ hour of
labor. In addition you will be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s
Terms and Conditions found on our website http://www.horizonhobby.com/content/
service-center_render-service-center.
EN
