9
9.
Product Warranty
1)
Warranty period
One year after shipment from HORIBA STEC. If the product has a trouble
and is returned to us within this period, we will repair it free from charge.
2)
The scope of warranty is limited to the main body of the mass flow controller.
We are not responsible for the damages resulting from any trouble of the main body.
3)
Warranty of the replacement parts.
90 days after replacement or the warranty period mentioned in 1), whichever is longer.
4)
Exclusions from the warranty.
The following cases are excluded from the warranty :
①
Troubles resulting from the irresistible forces such as natural disasters, and so on.
②
Troubles resulting from wrong handling.
③
When the apparatus is used or stored in an inadequate environment.
④
When the apparatus is used beyond the rated specifications or remodeled.
⑤
When it is determined that the trouble is not attributable to HORIBA STEC
responsibility.
Examples :
With highly corrosive gas used, when the facility has not been fully purged or
there is a leak from the gas line.
When the MFC is contaminated or clogged by the particle, mist, etc.
HORIBA STEC will disassemble and inspect the returned apparatus to determine
whether a repair should be charged or free from charge.
5)
Where to contact
Contact our dealer or HORIBA STEC.
The information herein is subject to change without prior notice.
