3
Limited Security and Responsibility Scope
Hopetech Electronics Technology Co., Ltd ensure that each HT9980A/HT9981A you purchased is fully
qualified in terms of quality and measurement. This guarantee does not include fuses.
Hopetech Electronics commits that the instrument has no defects in materials and process, such as
product quality problems under warranty. If the product is proved to be defective, Hope Electronics will
repair or replace it free of charge.
Since the date of delivery, Hope Electronics commits that the product has two years guarantee, while
other accessories have one year. Under warranty, any failure of hardware or software of the product will
be due to the quality of the product itself. Users provide the product warranty and maintenance card to
get free maintenance which provides from the maintenance department or its authorized maintenance
agent of Hope Electronics. Any maintenance beyond the warranty period should be at user’s own
expense.
For free maintenance product, Hope Electronics commits that it would be repaired and returned to
customer within five working days on receipt of the equipment unless otherwise specified. Hope
Electronics affords the cost of the return transportation.
Any of the following circumstances occurred; Hope Electronics will not repair for free.
1) Accidental damage caused by transportation
2) Improper installation or instrument failure or damage is caused by non-use work environment
3) Artificial damage to the appearance of the products (such as surface scratches, deformation, etc.)
4) Unauthorized repair, alteration, replacement of instrument and product has been tearing up the
warranty seal
5) The fault or damage is caused by irresistible factors (such as lightning strikes)
6) Directly or indirectly damage is caused by improper operation of the user
If mismeasurement or immeasurable is caused by the improper operation of the user, but not the
problem of the instrument itself, the cost of transit should be paid by user.
