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Honeywell SmartLine RMA801, User Manual

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Honeywell SmartLine RMA801 User Manual Download Page 44

 

33 

RMA803 Remote Indicator User's Guide 

Revision 2 

  Troubleshooting 

7.1  Overview 

This section contains information to help you identify the faults in devices and the recommended 
actions to correct them. Troubleshooting is performed to determine the cause of the fault by analyzing 
the device indications or diagnostics messages. If you require assistance, contact your distributor or 
Honeywell Technical Support. 
 

7.2  Critical Diagnostics Screens 

When a critical diagnostic is present in the remote indicator, the Standard Display will display the 
message as BAD-Tx or BAD-RMA on the bottom line of the LCD. A description of the diagnostic 
conditions is given Table 9, along with suggested actions for resolving the problem. 
 

           

                                  Critical Diagnostics 

 

 

        

 

 

Figure 18: Local Display Fault Diagnostic Conditions 

 
 

 

Summary of Contents for SmartLine RMA801

Page 1: ...Honeywell Process Solutions RMA801 Remote Indicator User s Guide 34 ST 03 62 Revision 2 0 March 2019 ...

Page 2: ......

Page 3: ... no express warranties except as may be stated in its written agreement with and for its customers In no event is Honeywell liable to anyone for any indirect special or consequential damages The information and specifications in this document are subject to change without notice Honeywell PlantScape Experion PKS and TotalPlant are registered trademarks of Honeywell International Inc Other brand or...

Page 4: ...d Contact Information For Europe Asia Pacific North and South America contact details see back page or refer to the appropriate Honeywell Solution Support web site Honeywell Corporate www honeywellprocess com Honeywell Process Solutions https www honeywellprocess com remote meter assemblies Training Classes www honeywellprocess com en US training Telephone and Email Contacts Area Organization Phon...

Page 5: ...l on the equipment refers the user to the product manual for additional information The symbol appears next to required information in the manual WARNING Indicates a potentially hazardous situation which if not avoided could result in serious injury or death WARNING symbol on the equipment refers the user to the product manual for additional information The symbol appears next to required informat...

Page 6: ...hall be bonded to Protective Earth at the source of supply in accordance with national and local electrical code requirements Chassis Ground Identifies a connection to the chassis or frame of the equipment shall be bonded to Protective Earth at the source of supply in accordance with national and local electrical code requirements ...

Page 7: ...ldbus compatible device that contains and executes function blocks HART Highway Addressable Remote Transmitter Hz Hertz IDE Integrated Development Environment inH2O Inches of Water LRL Lower range Limit LRV Lower Range Value MCT Multi Communication Toolkit mmHg Millimeters of Mercury mV Millivolts NVM Non Volatile Memory PSI Pounds per Square Inch PV Process Variable PWA Printed Wiring Assembly RF...

Page 8: ...tion Precautions 6 2 3 Mounting Remote Indicator 7 2 3 1 Mounting Dimensions 7 2 3 2 Bracket Mounting Procedure 7 2 4 Wiring a Remote Indicator 10 2 4 1 Overview 10 2 4 2 Terminal Block 10 2 4 3 Wiring Procedure 13 2 4 4 Supply Voltage Limiting Requirements 13 PERFORMANCE SPECIFICATIONS 14 OPERATION 15 4 1 Overview 15 4 2 Configuration using SCT or MCT Toolkit for DE Models 15 4 3 Configuration us...

Page 9: ...hen connected in loop with HART transmitter 31 6 2 Remote Indicator calibration when connected in loop with DE tansmitter 32 TROUBLESHOOTING 33 7 1 Overview 33 7 2 Critical Diagnostics Screens 33 7 2 1 Fault Conditions and recommended Corrective Actions 34 7 3 Important Notes 34 7 3 1 Notes on PV 34 7 3 2 Notes on Saturation 34 SECURITY 35 8 1 Security guidelines 35 SPARE PARTS LIST 36 9 1 Overvie...

Page 10: ... 3 Figure 4 Typical RMA801 Nameplate 3 Figure 5 Typical Pipe Mounted Installations 7 Figure 6 Mounting Bracket Secured to a Remote indicator 8 Figure 7 Pipe Mounting Bracket Secured to a Horizontal or Vertical Pipe 8 Figure 8 Remote Indicator Secured to a Wall Mounting Bracket 9 Figure 9 Remote Indicator connected on the negative side of loop analog mode 10 Figure 10 Remote Indicator connected on ...

Page 11: ......

Page 12: ...en used in hazardous environments the remote housing must be configured as per local installation codes The display module fitting allows for rotation in 90 degree increments allowing the RMA801 to be mounted in various orientations 1 2 Features and Options Table 1 Feature and Options Feature Option Standard Available Options Communication Protocols Analog 4 20 mA Honeywell DE STT250 STT700 PV Dis...

Page 13: ...Indicator User s Guide 2 1 3 RMA801 major assembly and electronic housing components The following illustrations depict the electronic housing components Figure 1 RMA801 Electronic Housing Figure 2 Electronic Housing components ...

Page 14: ...pe is captured in the last digit in the key number The last digit represents itype A value of 1 in the last digit means the Remote Indicator type is RMA801 DE Analog For a complete selection breakdown of model number refer to the appropriate specification and Model Selection Guide provided as separate documents 1 6 Safety Certification Information An approvals nameplate is located on the bottom of...

Page 15: ...ay 360 rotation in 90 increments 2 lines 16 characters Standard temperatue and pressure engineering units of measurement Temperature C F R K mV Ohm Pressure inH2O 39ºF mH2O 4ºC cmH2O 4ºC Torr mmH2O 68ºF ftH2O 68ºF inH2O 68ºF inH2O 60ºF atm Pa kPa MPa gf cm2 kgf cm2 psi mbar bar inHg 0ºC mmHg 0ºC mmH2O 4ºC Diagnostic messages Supports 2 button for menu navigation Device configuration English langua...

Page 16: ... Enter URV BUNIT o RMA Calibration o Display Configuration Contrast o RMA Diagnostics Lower range value LRV A display parameter Standard display which allows users to enter the measuring value for which the analog output will be scaled to 4mA Upper range value URV A display parameter Standard display which allows users to enter the measuring value for which the analog output will be scaled to 20mA...

Page 17: ...re Environmental Conditions o Ambient Temperature o Relative Humidity Potential Noise Sources o Radio Frequency Interference RFI o Electromagnetic Interference EMI Vibration Sources o Motorized System Devices e g pumps o Valve Cavitation Process Parameters o Temperature o Maximum Pressure Rating 2 2 Display Installation Precautions Temperature extremes can affect display quality The display can go...

Page 18: ...ing dimenisons and 32306828 for detailed wall mounting dimensions Abbreviated overall dimensions are also shown on the Specification Sheets for the Remote Indicator models Its assumed that the mounting dimensions have already been considered and the mounting area can accommodate the Remote Indicator 2 3 2 Bracket Mounting Procedure 1 Pipe Mount Option Refer to Figure 6 Align the two mounting holes...

Page 19: ...osition the bracket on a 2 inch 50 8 mm horizontal or vertical pipe and install a U bolt around the pipe and through the holes in the bracket Secure the bracket with 2 M10 hex nuts 2 flat washers and 2 lock washers provided Refer Figure 7 Figure 7 Pipe Mounting Bracket Secured to a Horizontal or Vertical Pipe ...

Page 20: ...osition the bracket on the mounting surface at the desired location and secure the bracket to the mounting surface using the appropriate hardware Wall mounting hardware requirements to be determined and supplied by the end user Figure 8 Remote Indicator Secured to a Wall Mounting Bracket ...

Page 21: ...ls Three screw terminals suitable for wirings up to 16AWG Shielded twisted pair cable such as Belden 9318 or equivalent must be used for all signal power wiring The cable shield must be connected at only one end of the cable Connect it to the power supply side and leave the shield insulated at the transmitter side and RMA side Loop Terminals 5 6 shall be connected in series with the 4 20 ma loop f...

Page 22: ...e of loop DE mode Note The resistor R indicates the loop resistor which is needed for HART and DE communication and is typically provided by the user or control system ATTENTION Wiring must comply with local codes regulations and ordinances Grounding may be required to meet various approval body certifications for example CE conformity Refer to Appendix A of this document for details ...

Page 23: ...Revision 2 RMA803 Remote Indicator User s Guide 12 Figure 12 DE ANALOG Terminal Block Figure 13 RMA801 Terminal Block ...

Page 24: ... cap and secure it in place being careful not to damage the wires ATTENTION Ensure the RMA housing is properly earth grounded It is recommended to use 8AWG or 8 37mm2 bare or green covered wire ATTENTION The Remote Indicator is polarity sensitive and has Reverse Polarity Protection 2 4 4 Supply Voltage Limiting Requirements If the selected Remote Indicator complies with the ATEX 4 directive for se...

Page 25: ...isplay Resolution 0 01 unit for reading range 999 to 999 0 1 unit for reading range 9999 to 1000 or 1000 unit to 9999 1 unit for reading range 99999 to 10000 or 10000 to 99999 10 units for reading range 999999 to 100000 or 100000 to 999999 Display Update Rate 2 seconds Display Indication Accuracy 0 1 of calibrated span 1 digit Maximum Meter Voltage 30V DC Max Loop Voltage Drop 2 3V 21 5mA Min Loop...

Page 26: ...wer is applied on the loop perform the upload database in SCT MCT Toolkit then RMA parameters will be auto configured For every configuration change in the transmitter it is recommended to perform the database upload to reflect te changes in RMA801 Figure 14 RMA HANDHELD WIRING DE MODE Analog Digital NOTE Any configuration change made in STT700 STT250 DE device will require upload database operati...

Page 27: ...ers The figure below shows the location of the two button option and the labels for each button Figure 15 Two Button Option Table 3 Two Button Functions Physical Button Action Description Menu Parameter Selection and value entry Scroll to next menu item in an active list Scroll through alphanumeric parameter value list and change to the desired value To return back to previous menu Enter Entry con...

Page 28: ...ed from left to right Select a character digit by pressing button and then press to advance to the next character position to the right Select the cross hatch character to terminate the entry or if the final character is already a space character just press again All numeric entries are clamped at the low or high limit if needed You can determine the low and high limit for a parameter by selecting...

Page 29: ...ored in the Remote Indicator and will be displayed on the lower line right justified 4 3 5 The Standard Display Menu The Standard Display menu is implemented as one long single level menu after entering into Menu mode and will wrap around when it reaches the end of the menu To enter Menu mode select in PV display mode Operation is as follows 1 Select Exit Menu and press to exit the Menu 2 Use the ...

Page 30: ...emperature Units UNIT Pressure Units inH2O 39 F mH2O 4 C cmH2O 4 C torr mmH2O 68 F ftH2O 68 F inH2O 68 F inH2O 60 F atm Pa kPa MPa gf cm2 kgf cm2 psi mbar bar inHg 0 C mmHg 0 C mmH2O 4 C Temperature Units C F R K mV Ohm Choose appropriate engineering units from list as per Pressure or Temperature PV selection Press to enter Menu selection Menu to select level to Enter Enter LRV ENTLRV Enter URV EN...

Page 31: ...s the user to perform calibration for 20mA Note You must connect a current meter to the transmitter to monitor the loop output And the device loop current need to set to exact 20mA Pressure Temperature Base Units B UNIT Pressure Units inH2O 39 F mH2O 4 C cmH2O 4 C torr mmH2O 68 F ftH2O 68 F inH2O 68 F inH2O 60 F torr atm Pa kPa MPa gf cm2 kgf cm2 psi mbar bar inHg 0 C mmHg 0 C mmH2O 4 C Temperatur...

Page 32: ... RMA Diagnostic Messages RAM ERR ROM ERR FLW FLT RAM CRC BRW RST NVM ERR VCC FLT ADC BSY Note When RMA diagnostics occurred only above messages will be displayed otherwise NO ERR message will be displayed Read only parameter Press to enter Menu selection Menu to select level to Enter Firmware Version FW VER Firmware Version Read only parameter Press to enter Menu selection Menu to select level to ...

Page 33: ...e effective O P Mode Output Mode Device is in Output mode This is applicable for DE digital mode only See section 6 Calibration for more details RAM ERR Random Access Memory Error RAM corrupt Hardware is faulty Replace the hardware ROM ERR Random Access Memory Error ROM corrupt Hardware is faulty Replace the hardware FLW FLT Flow Fault Code Flow fault Hardware is faulty Replace the hardware RAM CR...

Page 34: ...protected When set to the ON protected position changed configuration parameters cannot be written to the Remote Indicator When set to the OFF un protected position changed configuration parameters can be written to the Remote Indicator The following procedure outlines the steps for positioning the write protect jumper on the electronics module See Figure 16 for the locations of the write protect ...

Page 35: ...itioning 5 Re install the Display module as follows Orient the display as desired Install the Interface Connector in the Display module such that it will mate with the socket for the display in the Communication module Carefully line up the display and snap it into place Verify that the two tabs on the sides of the display latch 6 Screw on the end cap and tighten the end cap lock 7 Now Remote Indi...

Page 36: ...nsmitter critical diagnostic condition present This message is displayed any time a critical diagnostic is present in the transmitter If a critical diagnostic is present the message BAD Tx will display at the bottom line of the screen and the Last known good value will be flash at the top line of the screen BAD RMA RMA diagnostics present This message is displayed any time RMA diagnostic are prese...

Page 37: ...re the error messages displayed on the RMA during respective fault conditions in diagnostic menu RMA DG See Table 6 for more details RAM ERR RAM Corrupt ROM ERR ROM Corrupt FLW FLT Flow failed RAM CRC RAM crc failure BRW RST Brown out reset NVM ERR NVM corrupt VCC FLT VVC Fsiled ...

Page 38: ...0 and K is appended to the result allowing a maximum value with multiplier of 9999K or 9999K Note After device mode is changed to analog from digital device should be power cycled for RMA to display analog mode UNIT B UNIT User configurable This field has 8 characters Pressure inH2O 39 F mH2O 4 C cmH2O 4 C torr mmH2O 68 F ftH2O 68 F inH2O 68 F inH2O 60 F atm Pa kPa MPa gf cm2 kgf cm2 psi mbar bar ...

Page 39: ...rvals Maintenance of the RMA801 is limited to ensuring that connections seals and mounting are tight and secure There are no moving parts or adjustments and hence no reason to open the field housing except to inspect for corrosion or conductive dust entry which could later affect reliable operation The Remote Indicator component modules themselves should never be opened 5 3 Replacing the Local Dis...

Page 40: ...dule as follows a Orient the display as desired b Install the interface connector in the Display Module such that it will mate with the socket for the display in the Communication module c Carefully line up the display and snap it into place Verify that the two tabs on the sides of the display latch Orient the Display for proper viewing through the end cap window You can rotate the meter mounting ...

Page 41: ...ime Tool SAT User s Guide 34 TT 25 12 to download the firmware Refer Below link for more detials https www honeywellprocess com en US explore products instrumentation transmitter configuration tools and accessories Pages field instrumentation configuration and support files aspx and select the Software tab or Firmware upgrade Tool for SmartLine devices to download the zip file direcly ...

Page 42: ...m then press enter key RMA will display success message then press menu key to exit After successful calibration Remote indicator will show measured loop current value on display 5 Now keep HART device current to fixed 20mA using HART host and wait for few seconds to stable the loop current 6 Verify that Digital Multimeter DMM is displaying loop current as 20 mA 7 In Remote indicator navigate to t...

Page 43: ...ess enter key to perform calibration It will ask to confirm then press enter key Remote indicator will display success message then press menu key to exit After successful calibration Remote indicator will show measured loop current value on display 7 Now set output percentage as 100 in SCT MCT tool and wait for 30 sec to stable the loop current 8 Verify that Digital Multimeter DMM is displaying l...

Page 44: ...ications or diagnostics messages If you require assistance contact your distributor or Honeywell Technical Support 7 2 Critical Diagnostics Screens When a critical diagnostic is present in the remote indicator the Standard Display will display the message as BAD Tx or BAD RMA on the bottom line of the LCD A description of the diagnostic conditions is given Table 9 along with suggested actions for ...

Page 45: ...check the detailed failure causes Cycle power to the transmitter If the problem continues to occur replace the Electronics Module 7 3 Important Notes 7 3 1 Notes on PV 1 In critical fault condition if the RMA is toggling Last know Good value on the screen with bad transmitter message the PV unit will not be visible 2 While switching between normal condition to burnout condition PV value will incre...

Page 46: ...ce has hardware write protect jumper is set to the appropriate position on the device to prevent any unauthorized configuration changes How to report a security vulnerability For the purpose of submission a security vulnerability is defined as a software defect or weakness that can be exploited to reduce the operational or security capabilities of the software or device Honeywell investigates all ...

Page 47: ...f Recommended Spare Parts Part Number Description Quantity Per Unit Electronics Housing Assembly 50086423 507 Communication Module Assy 1 50086421 533 Terminal Module Assy 1 50126003 501 Standard Display Module 1 Table 11 Pipe and Wall Bracket Parts Refer to Figure 19 Key No Part Number Description Quantit y Per Unit 1 50090524 501 Carbon Steel Pipe Bracket Mounting kit for all models 1 2 50090524...

Page 48: ...No Part Number Description Quantity Per Unit 1 50049832 501 50049832 521 End Cap Display Aluminum End Cap Display Stainless Steel 1 2 50086421 533 Terminal Module Assy 1 See Fig 17 3 50126003 501 Standard Display 1 K1 30757503 005 Electronics housing seals kit O rings 1 Figure 20 Electronic Housing Terminal Block End ...

Page 49: ...Revision 2 RMA803 Remote Indicator User s Guide 38 Certifications and Approvals 10 1 European Directive Information CE Mark ...

Page 50: ...39 RMA803 Remote Indicator User s Guide Revision 2 ...

Page 51: ...Revision 2 RMA803 Remote Indicator User s Guide 40 ...

Page 52: ...41 RMA803 Remote Indicator User s Guide Revision 2 ...

Page 53: ...6 50ºC to 65ºC T4 T5 50 ºC to 85ºC Intrinsically Safe Ex ia IIC T4 Ga Note 2 50o C to 70o C Non Incendive Ex ec IIC T4 Gc Note 1 50o C to 70o C Enclosure IP66 IP67 ALL ALL STANDARDS IEC 60079 0 2011 IEC 60079 1 2014 IEC 60079 11 2011 IEC 60079 7 2015 IEC 60079 31 2014 K CSA Canada Explosion proof Class I Division 1 Groups A B C D T6 T4 Dust Ignition Proof Class II III Division 1 Groups E F G T4 Cl...

Page 54: ... 60079 0 2015 C22 2 No 60079 1 2016 C22 2 No 60079 11 2014 C22 2 No 60079 15 2016 C22 2 No 60079 31 2015 ANSI ISA12 12 01 2017 ANSI ISA 61010 1 2016 ANSI UL 60079 0 2013 ANSI UL 60079 1 2015 ANSI UL 60079 11 2014 ANSI UL 60079 15 2013 ANSI UL 60079 31 2015 FM 3600 2011 FM 3615 2006 FM Class 3616 2011 ANSI UL 913 2015 UL 916 2015 ANSI UL 12 27 01 2017 ANSI UL 50E 2015 Notes 1 Operating Parameters V...

Page 55: ...as been checked on the nameplate the equipment shall not then be reinstalled using any of the other certification types c WARNINGS and Cautions Non Incendive Non Sparking Division 2 and Zone 2 Environments WARNING EXPLOSION HAZARD SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILITY FOR CLASS I DIVISION 2 Intrinsically Safe Divisions 1 Zone 1 and Zone 2 Environments WARNING EXPLOSION HAZARD SUBSTITUT...

Page 56: ...A801 T4 for 50 C Ta 85 C RMA803 T4 for 20 C Ta 70 C d The RMA800 series enclosure contains aluminum and is considered to present a potential risk of ignition by impact or friction Care must be considered during installation and use to prevent impact or friction to avoid impact e If a charge generating mechanism is present the exposed metallic part on the enclosure is capable of storing a level of ...

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Page 61: ...ules 28 Replacing the Communication Module 28 Menu Navigation 17 Monitoring the Standard Display 25 Mounting Remote Indicator 7 Bracket Mounting Procedure 7 Mounting Dimensions 7 N Nameplate 3 O Operation 15 Standard Display Abbreviations 22 Standard Display Menus 19 P Parts List 36 Performance Specifications 14 R References iv RMA801 major assembly 2 RMA801 Remote Indicator 1 S Safety Certificati...

Page 62: ...6455 or 44 0 1202645583 TAC hfs tac support honeywell com Australia Honeywell Limited Phone 61 7 3846 1255 FAX 61 7 3840 6481 Toll Free 1300 36 39 36 Toll Free Fax 1300 36 04 70 China PRC Shanghai Honeywell China Inc Phone 86 21 5257 4568 Fax 86 21 6237 2826 Singapore Honeywell Pte Ltd Phone 65 6580 3278 Fax 65 6445 3033 South Korea Honeywell Korea Co Ltd Phone 822 799 6114 Fax 822 792 9015 EMEA H...

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