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FTP Status—Troubleshooting
This status dialog shows either success or the reason for failure of the last FTP attempt.
Test your settings by clicking
. One of the following result messages displays
in the status area.
Result
message
Description
Success
File transfer successful
Testing
Attempting file transfer
Login
Logon failed. The username and/or password is incorrect.
CWD
Failed to change to ftp path directory
Send
File transfer failed. This is usually due to a network error or it may
be that the disk is full.
MKD
Failed to create the directory specified in the FTP file path setting.
This may be due to lack of permission, a disk-full condition, or an
invalid character in the file path.
Memory
Your camera ran out of memory. Check memory statistics by
telnetting to your camera, then enter show server at the prompt.
Connect
Failed to connect to FTP server. Try pinging the server to see if your
camera can gain access. Also check the hostname to make sure
the name or IP address is valid.
Name
resolution
Your camera could not match the FTP hostname to an IP address.
Check for correct nameserver and domain name settings on the
Network Settings page. Also try pinging the FTP server hostname.
Socket create
Your camera could not create a network socket.
Open
Failed to open the local trigger file.
1. Telnet to your camera, enter disk cd /ram at the prompt, then
press
return
.
2. Enter disk ls -l, then press
return
.
Note the names and modification times of any image files in this
directory.
3. Enter test trigger input, then disk ls -l again.
Check if these files have updated by comparing their current and
past modification times.
Configuration
The FTP settings on your camera are misconfigured. Check for
missing entries.
None
No FTP attempt has yet been made
Command
The FTP host did not understand a command sent by the camera.
