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CONDITIONS
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Warranty coverage begins on the date of original purchase.
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Minor warping of certain components or discoloration is normal and is not considered a defect that is covered
under this warranty. Major disruption and buckling of parts can be caused by over-firing of your fireplace. Over-
firing above the rated value specified in the manual is contrary to the manufacturer’s instructions and may void
this warranty.
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All installations must be performed by a qualified technician in accordance with applicable local and national
requirements.
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Installations must be done in accordance with the Flare Fireplaces installation manual. The Limited Warranty
applies only if the product is installed in the United States or Canada and only if installed, operated, and
maintained in accordance with the attached product manual.
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It is the responsibility of the installer to ensure the appliance is firing per the rating plate.
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Any part that is found in our judgment to be defective shall be repaired, replaced,
or refunded at Flare Fireplaces’
option.
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This warranty only covers appliances that are purchased through a Flare Fireplaces authorized dealer or
distributor.
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The warranty is only valid while the appliance remains at the site of original installation.
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Flare Fireplaces does not install or provide installation services. The installation of the fireplaces must be done by
authorized installer. The fireplace limited warranty does not cover the installation service, or any part related to
the installation of the fireplace or surrounding of the fireplace and venting.
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Contact your dealer for warranty service. If the dealer is unable to provide necessary parts, contact the nearest
Flare Fireplaces authorized dealer or supplier.
EXCLUSIONS
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This warranty does not apply to any component that shows evidence of misuse, abuse, improper installation,
accident, or lack of maintenance.
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Flare Fireplaces is not responsible for televisions, mantels, surrounds or finishing material around the fireplace.
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Flare Fireplaces is not responsible for installation, operational or environmental conditions beyond our control.
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Flare Fireplaces shall in no event be liable for any special, indirect, or consequential damages of any nature which
are more than the original purchase price of the product.
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Flare Fireplaces may at its discretion discharge all obligations by refunding the wholesale price of the defective
part.
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This warranty may not be extended or modified by our dealers or representatives.
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The Limited Warranty only covers parts and labor as provided above. Flare Fireplaces will not be responsible for
materials, components, or construction, which are not manufactured or supplied by Flare Fireplaces or for the
labor necessary to install, repair or remove such materials, components, or construction.
WARRANTY VOIDED WHEN
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An unauthorized media type is used in the firebox.
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The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other
damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or pipes, rust colored iron
or bubbling, cracking and discoloration of steel or enamel finishes.
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The appliance is subjected to prolonged periods of moisture or condensation.
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There is any damage to the appliance or other components due to water or weather damage, which is the result
of, but not limited to, improper chimney or venting installation.
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Holes have been drilled into the fireplace for any reason.
