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EMAIL: [email protected]

WEBSITE: www.honeywellsafes.com 

ADDRESS: Consumer Assistance Dept.

LH Licensed Products, Inc., 860 East Sandhill Avenue Carson, CA 90746 USA  

TELEPHONE: US/Canada 1-800-860-1677 Ext. 1801  (Toll Free)

Mexico 01-800-288-2872 After English voice recording stops you must then enter 800-860-1677 to 

complete your call. (Toll Free)

Australia 0011-800-5325-7000 (Toll Free)

Germany/New Zealand 00-800-5325-7000 (Toll Free)

Other Countries XX*-310-323-5722 (Toll Charges Apply)

XX*- Dial U.S. Country Code first

CALL CENTER  HOURS: US/Canada 8am – 5pm (Pacific**) Mon – Fri

(Subject to change)

CALL BACK  HOURS: Other Countries 8am – 5pm (Pacific**) Mon – Fri 

(Subject to change)    

Pacific**- Local time in Los Angeles, CA, USA 

* Insert correct Country Code

** Local Time based on Los Angeles California USA

   

INTERNATIONAL CALL BACK  HOURS: 

If you need to speak with a consumer assistant and cannot contact us during the Call 

Center hours above, please send an email or leave a telephone message, including your Name, Telephone 

Number and the best time for us to contact you during the Call Back hours above and we will make our every 

effort to contact you and help answer any of your questions or concerns.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled 

to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or 

damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality 

and the failure does not amount to a major failure.

CONSUMER ASSISTANCE

AUSTRALIAN CONSUMER LAW

Summary of Contents for 8812309S

Page 1: ...3 8 Screws 2 5 16 Screws 2 1 Screws 5 3 4 Screws Read this manual carefully before installing and operating Please carefully check the above list to confirm all items have been received If any items are missing please contact Consumer Assistance See page for contact information 3 4 Screws 1 Screws 5 16 Screws 1 3 8 Screws Mounting Plate Deadbolt Latch Exterior Faceplate Interior Faceplate User Gui...

Page 2: ... 12 Account Management Notifications Page 13 Send Passcodes and eKeys Page 14 Manage Users Page 15 17 III PHYSICAL KEYPAD PROGRAMMING TROUBLESHOOTING ASSISTANCE WARRANTY Keypad Programming Page 18 Turn On Off Auto Lock Function Page 19 Sound Off Page 19 Sound On Page 19 Restore Factory Settings Page 19 Add Administrator Page 20 Customize Passcodes Received from the App Page 20 Enable Disable Auto ...

Page 3: ...bly Mounting Plate Exterior Assembly Entry keys 2 ea 5 16 8mm Screws 2 ea 7 8 22mm Screws 2 ea 3 4 19mm Screws 5 ea 1 25mm Screw 1 ea Deadbolt Strike Plate Deadbolt Latch Set Adjustable 2 3 8 60mm to 2 3 4 70mm Tools Required for Installation on Pre drilled Doors Phillips Screwdriver NOTE DO NOT USE a drill Electronic lock requires 4 High Quality AA Alkaline batteries When all 4 batteries are inst...

Page 4: ...Insert Deadbolt Latch Assembly in hole keeping it parallel to face of door Mark outline and remove latch Figure 3c d Chisel 1 8 3mm deep or until latch face is flush with door edge Figure 3d 4 MARK AND DRILL DOOR JAMB a Mark center hole on edge of jamb even with the center of the Latch Bolt on door edge Figure 4a b Drill 1 25mm hole 1 3 16 30mm deep in door jamb on center mark Figure 4b c Outline ...

Page 5: ... FROM 2 3 4 70mm BACKSET TO 2 3 8 60mm BACKSET a Hold latch with numbers facing forward and thumb pressing on the bolt Figure2a b Rotate and push the latch faceplate all the way in Figure2b c Rotatethecylindercoverawayfromyousothatthemarkingalignswiththe2 3 8 60mm positionindicator Figure2c NOTE Do not extend Cylindrical Cover past 2 3 4 70mm Figure 2a Figure 2b Your latch is now set 2 3 8 60mm ba...

Page 6: ...sing two 3 4 19mm screws provided screw the latch into the door with a hand held screwdriver DO NOT OVER TIGHTEN 4 IDENTIFYING YOUR DOOR HANDING Stand outside the door a If the hinges are on the left your door is Left Handed Figure 4a b If the hinges are on the right your door is Right Handed Figure 4b NOTE Deadbolt Latch must be retracted when installing LEFT HAND DOOR RIGHT HAND DOOR Figure 4a L...

Page 7: ...7a b The Interior Knob goes in the Vertical position for Right Handed Doors Figure 7b Entry Switch Left or Right Figure 6a b Right Handed Door Vertical Left Handed Door Horizontal Figure 7a Figure 7b 5 UNPACK THE INTERIOR ASSEMBLY a Remove the battery cover by sliding the cover upward b Locate the screws holding the Mounting Plate to the Interior Assembly Remove the screws to release the Mounting ...

Page 8: ...l alignment of the lock Figure 9f g Tighten securely with a hand held Phillips Screwdriver DO NOT OVER TIGHTEN 10 OPTIONAL INSTALLATION a Using a 1 16 2mm drill bit drill a pilot hole in your door using the Mounting Plate upper hole as a guide Figure 10a b Insert one 3 4 19mm screw and tighten 8 INSTALLING THE EXTERIOR ASSEMBLY Work with the Door Open for easy access a Unpack the Exterior Assembly...

Page 9: ...LY TO DOOR a IMPORTANT Make sure the knob is in the vertical position for right hand door and horizontal position for left hand door b Make sure the tailpiece Figure 12a is in the vertical position c Position the Interior Assembly over the vertically positioned tailpiece and carefully push the Interior Assembly against the door Figure 12a d Using two 5 16 8mm screws and one 1 25mm screw attach the...

Page 10: ...STING LOCK a Always test with the Door Open b Test the Lock using the Interior Knob The bolt should move smoothly in and out c Test the Lock using the Keypad To lock press and then press 1234 to unlock Battery Cover 4 AA Batteries NOTE Do not touch the Keypad until the blue light turns off Do not use rechargeable batteries or non alkaline batteries Figure 13a b INSTALLATION OVERVIEW Strike Plate 3...

Page 11: ...Code sent as text message Code must be entered within 60 seconds If the wrong code or past 60 seconds you must select Get Verification Code to resend a new code 5 Input received verification code 6 Select Create Account Administrator Passcode New Passcode NP Received Passcode RP VERY IMPORTANT Before connecting to a lock please ensure that Bluetooth is enabled on your phone and you are standing in...

Page 12: ... from the list 2 Input the name you want to assign to this lock and press DONE ACTIVATE AUTO LOCK 1 Select Auto Lock from the list 2 Toggle Auto Lock On Off 3 Input the Set Time for Auto Lock 4 Press OK to Save changes NOTE Auto lock can also be programmed using the digital keypad ADD LOCK TO GROUP If no groups exist you will have to create one Press Create Group and enter the group name 1 Select ...

Page 13: ... after 20 to 900 seconds UNLOCK DOOR WITH KEYPAD 1 Press any key on Lock to activate the Lock Digital keys are lit when activated 2 Enter Passcode LOCK DOOR WITH THE KEYPAD 1 Press the button on the keypad TOUCH TO UNLOCK IMPORTANT Your Bluetooth must be enabled and you must be within range of the lock 1 Touch to Unlock must be on in System Settings 2 Press any key on Lock to activate the Lock Dig...

Page 14: ...ad to unlock the lock see page 10 under Using the App MANAGE GROUPS Assign locks to groups WIFI GATEWAY Connect and use the App in conjunction with an Internet Gateway SECURITY SETTING Adjust the following settings RESET LOCK VERIFICATION Notifications when the lock is reset SEND EKEY VERIFICATION Notification when an eKey is sent SEND PASSCODE VERIFICATION Notification when a Passcode is sent DEL...

Page 15: ...MOBILE NUMBER 1 Click on Email 2 Enter an email address to the account 3 Select Get Code IMPORTANT Verification Code sent as text message Code must be entered within 60 seconds If the wrong code or past 60 seconds you must select Get Verification Code to resend a new code 4 Select Admin Passcode from the list RESET PASSWORD 1 Click on Reset Password 2 Reset your current password to a new password ...

Page 16: ...scode 4 Input the mobile number or email address you would like to send the Passcode to 5 Press Send by email or Send by Msg To send an eKey the receiver must have a Honeywell App account The operation will fail if the Receiver is not regis tered or the wrong information is input when sending an eKey SENDING EKEYS 1 Select the lock you want to send a Passcode for 2 Select the in the bottom menu NO...

Page 17: ...e 3 Select the in the bottom menu 4 Select the top eKey tab 5 Select the User you would like to authorize 6 Select Authorize 7 Input your account Password 8 Once that User s account has changed you will be notified RENAME USERS 1 Select the lock with the eKey you want to rename 2 Select the in the bottom menu 3 Select the top eKey tab 4 Select the User you would like to Rename 5 Select Rename 6 In...

Page 18: ... the bottom menu 3 Select the User you would like to Delete 4 Select Clear 5 Select Delete from the top tab 6 Confirm that you would like to Delete the User RENAME PASSCODES 1 Select the lock with the Passcode you want to rename name 2 Select the in the bottom menu 3 Select Passcode from the top tab 4 Select the Passcode you would like to Rename 5 Select Rename iPhone or Name Android from the top ...

Page 19: ... be removed from the lock 1 Select the lock the Passcode is associated with 2 Select the in the bottom menu 3 Select Passcode from the top tab 4 Select the Dropdown icon 5 Choose Reset Passcode from the top selections 6 Input your account password 7 Confirm the action ...

Page 20: ...keypad By default the factory keypad passcode is 1234 Change the Administrator passcode AP so it can easily be remembered by you after connecting to a lock Once you connect the App to the lock the factory keypad passcode will be changed to a new code which can be found in the lock s settings Unlock Used to unlock door Programming Used in programming steps VERY IMPORTANT Received Code 6 9 digits Co...

Page 21: ...t button 1 TURN ON OFF AUTO LOCK FUNCTION a Input the AP b Green light and beep c 5 d e Input time 20 900 seconds and 00 to turn off f Green light and beep 2 SOUND OFF a Input the AP b Green light and beep c 6 d e 1 f Green light and beep 3 SOUND ON a Input the AP b Green light and no beep c 6 d e 2 f Green light and beep 4 RESTORE FACTORY SETTINGS a Press the reset button on the PCB board until y...

Page 22: ...onds b Input the AP c Green light and beep 7 ENABLE DISABLE AUTO LOCK Disable While in Auto Lock mode unlock the door with correct password within 10 seconds you must turn the locking knob by hand to the locked position Wait more than 2 seconds then turn the locking knob back to the unlock position The Auto Lock mode is now disabled Enable While waiting more than 2 seconds or press the button on t...

Page 23: ...if the App has been connected to the lock Open the App and check the locks setting to view change the Administrator Code The App is unable to connect to a lock Bluetooth is off smart device is not compatible or the lock may not be activated Contact customer assistance regarding compatibility issues but iPhone 5 and later models and most Android devices are compatible Turn Bluetooth on and ensure t...

Page 24: ... CENTER DOOR OF EDGE 2 50mm IN DEPTH MARK FOR 1 3 4 45mm DOOR DRILL 2 1 8 54mm HOLE MARK FOR 1 3 8 35mm DOOR IMPORTANT PLACE TEMPLATE ON HIGH EDGE OF DOOR BEVEL PLACE TOP 36 915mm ABOVE FLOOR 2 3 4 70MM BACKSET 2 3 8 60MM BACKSET ...

Page 25: ...23 BACK OF TEMPLATE ...

Page 26: ...A USA Insert correct Country Code Local Time based on Los Angeles California USA INTERNATIONAL CALL BACK HOURS If you need to speak with a consumer assistant and cannot contact us during the Call Center hours above please send an email or leave a telephone message including your Name Telephone Number and the best time for us to contact you during the Call Back hours above and we will make our ever...

Page 27: ...t 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference including interference that may cause undesired operation IMPORTANT Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment FCC COMPLIANCE ...

Page 28: ...t or use contrary to or in violation of written instructions provided by LH Licensed Products Inc Further this warranty does not cover Acts of God such as fire flood hurricanes and tornadoes This warranty DOES NOT COVER scratches abrasions deterioration due to the use of paints solvents or use of cleaners containing abrasives alcohol or other solvents whether performed by a contractor service comp...

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