4
FREQUENTLY ASKED QUESTIONS
PERFORMANCE
Q:
Does my eyewear store music files?
A:
No, your eyewear only receives streaming stereo from your music playing device.
Q:
How do I listen to music from my iPod, certain versions of which are Bluetooth-enabled?
A:
You may purchase a variety of Bluetooth adapters for your 40-pin iPod. One that works well with our eyewear is the Motorola D-650 Bluetooth
adapter. You may find it, and many others listed online at various sellers, including Amazon.com
Q:
How far from my communication device will my eyewear work?
A:
Your eyewear is designed to communicate with your cell or smartphone worn on your belt, or, your music player in your hand. However, it should
operate normally without dropping its Bluetooth connection up to a range of about 20'.
Q:
Sometimes the connection between my eyewear and cell phone breaks down and I miss a few words, even when the cell phone seems close enough
to the eyewear. Why?
A:
Bluetooth reception can be problematic in some situations. For example, holding your hand over your cell phone when it is communicating with your
eyewear can break up the connection. So can one layer of material, such as a coat or jacket. So, you, like all of us that use other ear-worn Bluetooth
devices, may need to wear your cell or smartphone on your belt, or otherwise make it available for a clear Bluetooth connection.
Q:
The people I call using my eyewear says my voice sounds a little `artificial'. Is that normal?
A:
Yes, the noise attenuation system of your eyewear thoroughly and beneficially manipulates your voice, to deliver a clear message to the person you
are calling, even if the tone of your voice has changed somewhat.
Q:
How can I hear the best possible music quality through my eyewear?
A:
Insert your eyewear ear plugs firmly, but not painfully, into your ear canal, so the rich, bass tones of music delivery are maximized.
Q:
Music streamed to my eyewear sounds hollow, scratchy, and of generally poor quality.
A:
You may have paired your eyewear with your Bluetooth enabled computer, or your Bluetooth adaptor connected to your computer, as a 'Headset' or
Bluetooth Headset", or your computer or device does not support A2DP. To receive streaming high fidelity stereo (along with normal voice
communication), your computer or device must support A2DP, and your eyewear
must
be installed as a `Handsfree Device'.
Q:
My eyewear doesn't work very well with Skype, even though identified as a `Handsfree Device' in Skype's Tools/Options/Audio Settings section.
A:
Skype and many Bluetooth adaptor suppliers have not yet established a standard allowing for reliable, consistent Skype calling using voice devices
(like our eyewear) with Bluetooth adapters. This is not the fault of your eyewear. Advances will follow that will allow for more reliable connection with
Skype, using Bluetooth adapters.
Q:
I need to use my eyewear with a walkie-talkie.
A:
You eyewear will pair only with walkie-talkie that are Bluetooth enabled.
