208
Troubleshooting
Troubleshooting
Map, Voice, Entering Destinations
Problem
Solution
The Startup Confirmation screen is displayed every
time I start the car.
This is normal. The Startup Confirmation screen reminds you and your guest drivers to
always operate the navigation system in a safe manner. If you do not select
OK
at
startup, voice commands will not work.
The navigation system reboots by itself (returns to the
opening screen).
A reboot can be caused by extreme temperatures or shock from bumpy roads, and
does not necessarily indicate a problem. If this happens frequently, please see your
dealer.
How do I specify a destination when an entered city or
street could not be found?
• Try entering the street first. Some cities are lumped in with a major metro area. In
rural “unverified” areas or new subdivisions, streets may be missing or only partially
numbered.
• Try selecting the destination directly from the map.
2
Map Input
P. 88
Why do some letters become grayed out when I enter
an address?
As you enter each letter in an address or a place/landmark, the navigation system
looks in the database to see what letters are possible and grays out letters that do not
apply.
How do I delete Personal Addresses, Previous
Destinations, or the Home Address?
1.
Press the INFO/PHONE button. Select
Setup
>
Personal Information
to display the
types of information.
2.
Select the type of address to delete.
3.
Select
Delete
.
I cannot hear the navigation system voice.
1.
Press the INFO/PHONE button. Select
Setup
and check that
Volume
is not set to
OFF
.
2
Display and Volume Settings
P. 24
2.
Select
Other
>
Basic Settings
and set
Voice Recognition Feedback
to
ON
.
2
Basic Settings
P. 26
The voice control system is having difficulty
recognizing my voice commands.
• Check that the vents are not blowing air onto the microphone on the ceiling, the
vehicle is as quiet as possible, and you are using the correct command when
speaking.
2
Voice Recognition
P. 23
• Say
d
“Help”
on any screen to see a list of the applicable voice commands.
Summary of Contents for 2013 ZDX
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