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8 What to do if ...
Symptom Cause Solution
The machine cannot be
switched on. • The mains plug is unplugged. • Plug in the mains plug.
• The fuse is defective. • Insert a new fuse. See Sec-
tion 9 "Spare parts and ac­
cessories" on page 28.
• The power cord is defective. • Use a new power cord. See
Section 9 "Spare parts and
accessories" on page 28.
• The machine is defective. • Have the machine inspected
by the manufacturer or a serv-
ice centre authorised by the
manufacturer.
The machine does not
evacuate. • The machine is switched off. • Switch on the machine.
• The packaging procedure
does not start.
• Start the packaging procedure
by pressing on the chamber
lid.
• The evacuation of the bottle or
the vacuum box does not
start.
• Start the evacuation by press-
ing the <rotary knob>.
• A function or a favourite was
not selected.
• Select a function or a favour-
ite.
• The machine is defective. • Have the machine inspected
by the manufacturer or a serv-
ice centre authorised by the
manufacturer.
The chamber lid is
closed and does not
suck despite the pump
running. • The chamber lid was not
pressed firmly enough or long
enough.
• Press the chamber lid firmly
and hold pressed for 2 to 3
seconds.
• The chamber lid gasket is
dirty.
• Clean the chamber lid gasket.
• The chamber lid gasket is
damaged.
• Replace the chamber lid gas-
ket.
The pack is leaking. • When the chamber lid closes,
the pouch neck is jammed in.
• Insert the film pouch in such a
way that the opening of the
film pouch is inside the cham-
ber. If necessary, use a small-
er film pouch.
What to do if ...
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