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Trouble Shooting
PROBLEM
PROBABLE CAUSE
SOLUTION
Burner will not light
Burner injector clogged
Clean burner injector
Low gas supply pressure
Call your gas supplier
Burner flame goes off
immediately after ignition
Low gas pressure
Call your gas supplier
Delayed ignition
Main burner carry over ports clogged
Clean main burner ports
Low gas supply pressure
Call your gas supplier
Inadequate combustion on
burner
Not enough air
Check air passageways and burners for dirt
and debris, and clean with compressed air
Burner flame is low
Supply hose is bent or twisted
Straighten hose and perform a leak test on
the hose
Blockage in burner injector
Clean or replace burner injector
Emitter glows uneven
Blockage in burner injector
Clean or replace burner injector
Base is not on a level surface
Place heater on a level surface
Low gas pressure
Replace the cylinder with a new cylinder
Slight smoke and odor during
initial operation processes
Residue from manufacturing processes
Will stop after approx. 30 minutes of
operation
Thick black smoke
Blockage in burner
Turn off the heater and let it cool. Remove
blockage and clean burner inside and
outside
Heater produces a whistling
noise when burner is lit
Air passageways blocked
Check minimum installation clearances and
air passageways for debris
Air in the gas line
Operate burner until the air is completely
purged
Heater produces a clicking
noise just after burner is lit or
turned off
Metal expanding and contracting
respectively
This is common with heaters. If noise is
excessive, contact a qualified person
Gas odor even when control
knob is in “OFF” position
Gas leaks
Locate and correct leaks immediately
Gas control defective
Replace the gas control
Gas odor during combustion
Foreign matter in gas or on burner ports
Check gas passageway and burner
Heater burning vapors from paint impurities
in air
Stop storing and using odor-causing
products near the heater
Gas leakage from:
Regulator and hose connection
Valve and pipes connection
Pipes
Locate and correct leaks, or contact your
gas supplier
Carb on build-up
Dirt or film on reflector and flame screen
Clean the reflector and flame screen
