Hoggi SUPRA 2.0, Service Instructions Manual

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3.6 Service and repairs
Service and repairs on the
SUPRA 2.0
wheelchair may only be carried out by your speci
-
alist dealer. In case of problems, contact your responsible specialist dealer. In case of re
-
pairs, you will only receive original spare parts there.
Spare parts and replacement units are available during the entire service life of the pro
-
duct, but only for a maximum of 2 years after the sale of the last product in this series.
The wheelchair is custom made for the first time user. Therefore, no replacement wheel
-
chair is available in the initial configuration. In order to ensure a correct spare parts delive
-
ry the serial no. of your wheelchair is required.
We are happy to help you find a dealer near you.
You can reach us at: info@hoggi.de
3.7 Packing and shipping instructions
If
SUPRA 2.0
has to be sent back to the manufacturer for repair or exchange the product
must be thoroughly cleaned/disinfected beforehand and put in a hygienically safe conditi
-
on.
Packaging is done by wrapping the product in a clean film, ideally with air cushions and
the subsequent use of a sufficiently large cardboard box, so that no transport damage can
occur.